2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
74 reports, newest first. Show all
Engine, Fuel/propulsion system, Dec 11, 2019
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BODY CONTROL MODULE, AND COMPUTER. THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TOWED TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209-5901) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONNECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Electrical system, Engine, Fuel/propulsion system, Dec 3, 2019
WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GAS PEDAL TO KEEP THE CAR RUNNING. THE CAR WAS TAKEN TO A REPAIR SHOP, WHERE IT REMAINS. THE TROUBLE WAS DIAGNOSED A FUEL PUMP FAILURE. PREVIOUS MODEL JEEPS HAVE HAD THE SAME PROBLEM AND WERE RECALLED
Fuel/propulsion system, Nov 22, 2019
MY CHECK ENGINE LIGHT CAME ON IN MY VEHICLE ON MORNING WHILE I WAS PULLING OUT OF MY GARAGE. SO, I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD GET A FREE DIAGNOSTIC TEST FROM ONE OF THE AUTO STORES. I WENT TO O'REILLY'S, WHICH IS A STORE THAT SELL AUTO SUPPLIES & PARTS, AND THEY DIAGNOSED A PROBLEM WITH THE FUEL SYSTEM. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT IT WAS THE FUEL RELAY. THE DEALERSHIP KEPT THE VEHICLE FOR A FEW DAYS TO DO THE REPAIR. I WOULD LIKE TO GO ON RECORD IN CASE THIS VEHICLE'S MANUFACTURED YEAR NEEDS TO BE INCLUDED IN THE CURRENT RECALL.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 11, 2019
PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYING TO TURN IN AN INTERSECTION AND THERE IS A "FLAT SPOT" LAG OF 2 -3 SECONDS. PRESSING THE GAS PEDAL IN STOP AND GO TRAFFIC CAN CAUSE A LAG THEN SURGE FORWARD. I HAVE ALMOST HIT THE CAR IN FRONT OF ME SEVERAL TIMES AND HAD DIFFICULTY SWITCHING LANES BECAUSE I GET THE NOSE OF THE VEHICLE TURNED INTO ANOTHER LANE THEN IT DOES NOT MOVE CAUSING NEAR COLLUSIONS THEN SURGES FORWARD. THIS IS EXTREMELY DANGEROUS AND I AM BEGINNING TO BE FRIGHTENED OF DRIVING THIS VEHICLE FOR EVEN THE SHORTEST OF TIMES.
Electrical system, Other or unspecified, Fuel/propulsion system, Sep 5, 2019
SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION AND THIS DID NOT SOLVE THE PROBLEM, IT STARTED IT AGAIN A WEEK LATER. THIS MEANS I HAVE TO DRIVE MY CAR AT HIGHWAY SPEEDS FOR AT LEAST 10-15 MINUTES TO GET IT TO SHUT OFF (EVEN THOUGH IT DOESN'T ACTUALLY REGENERATE THE FILTER) AND MY ENGINE IS OVERWORKING AND LAGGING. THE DEALERSHIP SAID IT IS A SOFTWARE PROBLEM THAT SINCE THE RECALL EVERYONE WITH THE JEEP ECO DIESELS IS COMPLAINING OF.
Engine, Fuel/propulsion system, Aug 26, 2019
EVER SINCE THE FCA ECODIESEL EXHAUST EMISSIONS UPDATE, MY VEHICLE HAS HAD TERRIBLE TURBO-LAG. WHEN YOU STEP ON THE ACCELERATOR, ESPECIALLY AFTER A COLD START IT CAN TAKE UP TO 4 SECONDS TO ACTUALLY MOVE FORWARD. I ALREADY REPORTED THIS ONCE BEFORE, BUT THIS VEHICLE IS A SERIOUS HAZARD. TRYING TO CROSS ANY TYPE OF TRAFFIC IS DANGEROUS. IT ALSO HAS ANYWHERE FROM 3-4MPG DROP SINCE THE UPDATE.
Fuel/propulsion system, Aug 1, 2019
MY VEHICLE BEGAN TO STALL WHILE CRANKING THEM IT SHUT OFF AND STOP WORKING AFTER MY FUEL TANK WAS BELOW HALF A TANK IT LEFT ME STRANDED. I CHECK THE FUEL PUMP FUSE THERE WAS NO POWER GETTING TO THE FUEL THE METER TEST REVEALED NO POWER. THE I SAW THE RECALLS ON 2011, 2012,, 2013 JEEPS AND DOGES FOR TIPM. THE DEALERSHIP SAID IT IS THE FUEL PUMP IN SUCH A YOUNG VEHICLE. THIS IS DANGEROUS FOR OTHERS HAD THEIR JEEP SHUT OFF OR STOP WORKING WHILE IN TRAFFIC.
Fuel/propulsion system, Jul 30, 2019
AFTER THE FCA ECO DIESEL SETTLEMENT RECALL THE THROTTLE ON MY GRAND CHEROKEE DEISEL HAS SEVERE LAG UNTIL THE CAR HAS BEEN DRIVEN FOR SEVERAL MILES. IT DOES NOT MATTER IF YOU LET THE CAR WARM UP OR NOT. IT IS SO BAD THAT YOU CANNOT TRUST IT TO PULL OUT INTO TRAFFIC FOR FEAR THE THROTTLE WILL NOT ENGAGE EVEN WITH ADEQUATE SPACE FOR ENTERING TRAFFIC. I HAVE ALMOST BEEN HIT SEVERAL TIMES TRYING TO ENTER TRAFFIC DUE TO THIS LAG.
Engine, Fuel/propulsion system, Apr 22, 2019
EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VEHICLE AND PREVENT OBTAINING A LICENCE PLATE RENEWAL. THE CHECK VALVE WILL ONLY ALLOW A SLOW FILL USING A MANUAL GRASP OF THE NOZZLE LEVER TO RESTRICT THE FLOW TO THE SMALLEST AMOUNT POSSIBLE. THIS APPEARS TO BE A COMMON PROBLEM AND NEEDS A RECALL THE REFILL IS OF COURSE, IS DONE IN PARK, AT A GAS STATION. THE CHECK ENGINE LIGHT OCCURS AT STARTUP.
Fuel/propulsion system, Feb 14, 2019, fire
VEHICLE FIRE - WHILE DRIVING MY 2015 JEEP GRAND CHEROKEE ECODIESEL, THE VEHICLE LOST POWER ON A CITY STREET AND SPONTANEOUSLY CAUGHT FIRE. THE FIRE QUICKLY FILLED THE CABIN WITH CHEMICALS AND SMOKE. THERE WERE NO WARNING SIGNS AND LUCKILY, DUE TO THE COLD TEMPERATURES, THE FIRE WAS PUT OUT BEFORE MYSELF AND THE OTHER OCCUPANT WERE BURNT UP IN THE CAR. AFTER TWO WEEKS OF INVESTIGATIONS BY THE DEALERSHIP AND FIAT CHRYSLER, THERE IS STILL NO DETERMINATION OF THE CAUSE. THE CAR WAS PURCHASED NEW AND LESS THAN THREE YEARS OLD AND THE TIME OF OCCURRENCE. *DT*JB *DT *DT *TR *DT *TR*JB
Fuel/propulsion system, Feb 1, 2019
BETWEEN 1/2 & 1/4 TANK THE VEHICLE WILL RUN OUT OF FUEL AND STALL DUE TO THE SECONDARY TRANSFER FUEL PUMP FAILING TO RUN TO TRANSFER THE REMAINING FUEL IN THE HORSESHOE SHAPED TANK TO THE SIDE WHERE THE MAIN PUMP DRAWS FUEL FROM . THIS HAPPENS WITHOUT WARNING AND VEHICLE WILL NOT START UNTIL YOU ADD FUEL TO BRING THE LEVEL ABOVE 1/2 TANK . HAVE HAD IT TO DEALER TWICE FOR REPLACEMENT AND THE PUMP FAILS AGAIN SHORTLY AFTER . THIS IS ALSO A SAFETY CONCERN AS VEHICLE CAN STALL DURING PASSING OR WHILE IN HEAVY TRAFFIC SITUATIONS . THIS IS A POORLY ENGINEERED SYSTEM AND AT THE VERY LEAST THE SECONDARY FUEL PUMP NEEDS TO BE RECALLED AND IMPROVED TO STOP THESE FAILURES
Fuel/propulsion system, Jan 31, 2019
CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRENT FAULTY DESIGN SHOULD BE RECALLED AT NO CODT TO OWNER! ALSO THE FILLER NECK BROKE RIGHT AT 36000 MILES AND COULDNT FILL WITH GAS AS IT WOULD ACT LIKE IT WAS FULL. ENTIRE JOB $600
Fuel/propulsion system, Sep 30, 2018
VEHICLE UNEXPECTEDLY STOPPED RUNNING WHILE DRIVING 70 MPH ON AN INTERSTATE. THE CAR BEGAN TO LOSE ACCELERATION WHILE IN CRUISE CONTROL AND, UPON TRYING TO ACCELERATE AGAIN , THE STEERING WHEEL BEGAN TO SHAKE VERY HARD. THE CAR ACCELERATED BRIEFLY BEFORE COMING TO A COMPLETE STOP. I WAS THANKFULLY ABLE TO VEER OFF OF THE INTERSTATE ON TO THE SHOULDER. AFTER REPEATED TRIES, THE CAR WOULD NOT START. ALL ELECTRONICS APPEARED TO WORK EXCEPT THE GEAR SHIFT WOULD NOT MOVE AND THE ENGINE WOULD NOT START. CAR WAS TOWED TO CLOSEST JEEP DEALERSHIP WHO STATED THAT CODE P0300 WAS FOUND AND THAT THE FUEL PUMP WAS NO LONGER WORKING.
Fuel/propulsion system, Jul 27, 2018
THE FUEL TANK IS HARD TO FILL AND THE FUEL FILL NOZZLE SHUTS OFF REPEATEDLY WHILE FUELING.
Fuel/propulsion system, Feb 16, 2018
THE CAR HAS EXTENDED CRANKING AND HESITATING WHILE DRIVING DUE TO A FAULTY FUEL PUMP RELAY LIKE OTHER JEEP AND DURANGO'S WITH PUSH BUTTON STARTS. THEIR HAS BEEN RECALLS ON OTHER YEARS. WE HAVE HAD NOTHING BUT TROUBLE SINCE WE BOUGHT THIS VECHOCLE NEW.
Fuel/propulsion system, Nov 6, 2017
WHILE I WAS PUMPING GAS, FUEL STARTED POOLING UNDER MY VEHICLE. I WAS TOO SCARED TO START IT DRIVE IT, SO, I HAD IT TOWED TO THE DEALER. A WEEK AND A HALF LATER, I'M STILL WITHOUT A CAR AS THE DEALER IS AWAITING A NEW GAS TANK TO BE DELIVERED. THEY INFORMED ME IT WAS A DEFECT IN THE GAS TANK!!!! WHAT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY!!!! I AM SO DISAPPOINTED AND SCARED NOW TO EVEN DRIVE IT WHEN IT GETS FIXED. NOT A COMFORTING FEELING THAT I COULD'VE EXPLODED.
Fuel/propulsion system, Aug 14, 2017
CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRENT FAULTY DESIGN SHOULD BE RECALLED AT NO CODT TO OWNER!! . P/N 68243684AA. IT MAY REDIRECT YOU TO NEWLY DESIGNED PART.
Fuel/propulsion system, Jul 28, 2017
I HAVE THE EXODIESEL SUMMIT 4X4. ON JULY 17 WAS DRIVING AT 55 MILES AN HOUR, IN THE FAST LANE, ON THE 10 FWY (4-LAN HIGHWAY) AT 5:00PM RUSH HOUR IN LOS ANGELES, CA. WITH NO WARNING OF ANY KIND, NO LIMP MODE, THE ENGINE COMPLETELY SHUT OFF. FELT LIKE IT RAN OUT OF GAS BUT THERE WAS SHY OF 1/4 TANK LEFT OR 88 MILES TO EMPTY. CAR HAD TO BE TOWED TO DEALER. DEALER FOUNT FAULTY FUEL PUMP AND REPLACED THE FUEL PUMP. I MANAGED TO CROSS 4 LANES OF TRAFFIC WITHOUT INCIDENT BUT THIS WAS PURE LUCK. PLEASE ADDRESS.
Fuel/propulsion system, May 17, 2017, crash
THE VEHICLE WAS AT A FULL STOP IN A LINE OF CARS TO PICK UP CHILDREN FOR SCHOOL. LET OFF BRAKE TO "INCH" FORWARD, AND THE CAR SUDDENLY FULLY ACCELERATED. BRAKE DID NOT OVERRIDE THE ACCELERATION. THE CAR IN FRONT WAS HIT CAUSING MAJOR DAMAGE TO BOTH VEHICLES. IT CONTINUED TO ACCELERATE AROUND THAT VEHICLE AND THEN JUMPED A CURB BEFORE BEING ABLE TO HALT THE VEHICLE AND KILL THE ENGINE. NARROWLY ESCAPED KILLING OF SCHOOL CHILDREN AT AN ELEMENTARY SCHOOL!!! THE IMAGES ATTACHED WILL SHOW THAT THIS WAS THE AMOUNT OF ACCELERATION THAT OCCURRED WITHIN JUST A FEW FEET OF THE VEHICLE THAT WAS IN FRONT. IT WAS NOT HUMAN ERROR THAT LED TO THIS CRASH. PLEASE EXERCISE DUE DILIGENCE IN INVESTIGATING THIS, SO AS TO PREVENT FUTURE TRAGEDY! ..UPDATED 12/11/17 *BF UPDATED 9/28/18*JB
Electrical system, Fuel/propulsion system, Sep 26, 2016
ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7 PART THAT HAS CAUSED ISSUES IN THE PAST) THAT IS ON NATIONAL BACKORDER, WHICH IS THE 14TH DAY OUT OF SERVICE. IN ADDITION TO CONTROL MODUCLE, ELECTRICAL RELAY TO FUEL PUMP AND THE FUEL PUMP ITSELF WILL REQUIRE REPLACEMENT.
Fuel/propulsion system, Jul 13, 2016
MINOR LEAK IN EVAPORATIVE EMISSION SYSTEM. DEALER DIAGNOSED AS LEAKING FUEL FILLER NECK (CAP LESS STYLE) PART ORDERED AND HAS BEEN ON NATIONAL BACK ORDER WITH NO RELEASE DATE SINCE ORDERED. DEALER HAS UPGRADED ORDER SEVERAL TIME AND EACH TIME PART NUMBER IS SUPERSEDED BUT STILL NO RELEASE DATE. CHECK ENGINE LIGHT HAS BEEN ON 3-4 MONTHS NOW DUE TO THIS. EXPRESSED CONCERN IF ANYTHING ELSE GOES WRONG WILL NOT BE ABLE TO TELL AS CHECK ENGINE LIGHT IS ALWAYS ON.
Electrical system, Equipment, Fuel/propulsion system, Aug 25, 2015
ABOUT 18 MONTHS AGO THE NHTSA HAD ISSUED AN ADVISORY BULLETIN SUGGESTING THAT AUTOMAKERS REDUCE OR ELIMINATE ONBOARD INFO SYSTEMS DUE TO DISTRACTED DRIVERS, IN THE MEANTIME MORE COMPLEX SYSTEMS HAVE BEEN INSTALLED BY SAID AND WITH THE MOST RECENT HACKING OF THE ONBOARD ECM'S AS WELL AS DRIVING CONTROLS, I QUESTION WILL YOU POSSIBLY FOLLOW THROUGH WITH A MANDATE TO CEASE THESE SYSTEMS FROM BEING INSTALLED SEEING THAT HACKERS THROUGH THE BLUETOOTH SYSTEMS ALSO ONBOARD BE ELIMINATED TO STOP POSSIBLE HORRIFIC ACCIDENTS FROM HAPPENING. I UNDERSTAND THAT MANY ARE NOW ISSUING NEW SOFTWARE UPDATES THAT ARE SUPPOSED TO STOP THIS FROM HAPPENING, HOWEVER HACKERS HAVE " BACKDOOR METHODS " TO STILL BE ABLE TO ACCESS A CARS SYSTEM AND WITH ALL THE CYBER CRIME TAKING PLACE TODAY , THE ELIMINATION OF THESE SYSTEMS WOULD BE A SURE FIRE WAY TO STOP IT. A GOING BACK TO A MORE SIMPLER TIME WHEN THESE ISSUES DIDN'T EXIST SAY PRE 2003 STANDARDS. AS A CONCERNED CONSUMER I AM VERY WORRIED THAT SOME VERY BAD THINGS ARE GOING TO CONTINUE TO HAPPEN AND PUT MY FAMILY ( AS WELL AS OTHERS ) AT GREAT RISK. I WOULD IMPLORE YOU TO SERIOUSLY CONSIDER STOPPING THESE SYSTEMS FROM BEING INSTALLED IN ANY NEWER CARS THAT ARE PLANNED FOR RELEASE, YOU TIMELY DECISION WOULD BE GREATLY APPRECIATED , THANK YOU FOR YOUR TIME *TR
Electrical system, Engine, Fuel/propulsion system, Jul 29, 2015
I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEALER TRIED TO BLAME IT ON MY PLASTIC SUNGLASSES IN THE OVERHEAD STORAGE COMPARTMENT. ONE DEALER REPORTED TO ME THAT THE SAME NOISE WAS HEARD ON 2 BRAND NEW VEHICLES JUST DELIVERED TO THEM. I ALSO HAVE ONGOING ELECTRICAL ISSUES - STEERING WHEEL CONTROLS REVERSE SIDES LEFT TO RIGHT, RIGHT TO LEFT FOR AUDIO CONTROLS, THE RADIO RANDOMLY STARTS SWITCHING CHANNELS, AUTOMATIC HIGH BEAM SENSORS TURNS ON TO ENABLE MODE, BUT IN THIS MODE THE HIGH BEAMS DO NOT DIM. THIS FUNCTION WORKED INITIALLY, THEN IT DIDN'T AND ONE DEALER SAID IT LOST IT'S PROGRAM SO THEY RESET IT. ANOTHER DEALER SAID THE SENSOR IS NOT WORKING. I WILL HAVE IT LOOKED AT AGAIN AT MY NEXT SERVICE APPOINTMENT. THE PHONE CALL/PHONE CALL CANCEL BUTTONS ALSO REVERSE FUNCTION. THE FUEL TAKE DOOR RANDOMLY POPS OPEN. THIS HAS HAPPENED WHILE DRIVING, WHILE THE CAR IS PARKED AT MY WORK OR HOME. I HAVE HAD THIS REPAIRED ONCE. IT STILL CONTINUES TO HAPPEN. THE JEEP WILL RANDOMLY LURCH FORWARD WHILE STOPPED, BRAKES ENGAGED AND VEHICLE IS RUNNING - AT A STOP LIGHT OR STOP SIGN.
Fuel/propulsion system, Apr 21, 2015
THE CHECK ENGINE LIGHT COMES ON WHEN THE FUEL GAUGE DROPS BELOW 3/4 FULL AND THEN SHUTS OFF WHEN THE FULL GAUGE READS 1/4 FULL. THE PROBLEM IS THAT WHEN THE LIGHT COMES ON IT DISABLES THE REMOTE START FUNCTION WHICH IS SORELY MISSED IN NEW ENGLAND WINTERS. THIS HAVE HAPPENED AT LEAST 10 TIMES THIS WINTER IF NOT MORE AND THE DEALER COULD NOT HELP. *TR