2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints: other or unspecified
192 reports, newest first. Show all
Other or unspecified, Nov 1, 2020
LEATHER DASH HAS MASSIVE WRINKLES THAT POPPED UP VERY FAST AND SEEMINGLY OUT OF NOWHERE. VEHICLE HAS ONLY 39,000 MILES AND HAS BEEN WELL KEPT. AGAIN THE WRINKLES CAME FROM NOWHERE AND WORSENED WITHIN ONLY A COUPLE OF DAYS.
Other or unspecified, Oct 4, 2020
YES I AM DRIVING AN THE SERVICE SHIFTER COMES ON. IT HAS COME ON MULTIPLE TIME AND EVEN CHANGED THE GEAR I WAS IN WHILE I WAS DRIVING ON ITS OWN.
Other or unspecified, Aug 29, 2020
2015 JEEP GRAND CHEROKEE SRT CARBON FIBER TRIM IS WARPING ON THE FRONT DASH
Other or unspecified, Aug 11, 2020
LEATHER INSTRUMENT PANEL (IP) COVER DELAMINATING- MY WHOLE LEATHER DASHBOARD IS BUBBLING UP AND COMING OFF. JEEP SAID THEY WONT DO ANYTHING ABOUT IT BECAUSE THE X81 RECALL WAS ONLY FOR CARS 2011-2014. MY CAR IS 2015 SUMMIT WITH THE SAME EXACT PROBLEM.
Other or unspecified, Aug 8, 2020
ACTIVE HEADREST DEPLOYED SPONTANEOUSLY
Electrical system, Other or unspecified, Jul 8, 2020
TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VEHICLE DOES SHUT OFF THEN IT WILL NOT RESTART , WHILE DRIVING AT ANY TIME. VEHICLE ACTS AS IF POSSESED.!!!!!!!!! THIS VEHICLE IS NOT SAFE. EVERYONE KNOWS THIS INCLUDING FCA.
Other or unspecified, Jul 7, 2020
I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LOCKED JEEP WAS STOLEN FROM A MALL PARKING LOT BY A CROOK/S WHO USED A LAPTOP TO UNLOCK AND START MY VEHICLE. I AM NOT ONLY HURT AND UPSET BUT I AM FERIOUS AND UTTERLY CONFUSED ON HOW A WELL DEVELOPED PUSH START VEHICLE WITH SUPPOSEDLY HIGH RANKING VEHICLE WAS STOLEN BY A LAPTOP. THIS VEHICLE WAS VALUED AT $18,000 AND A INDIVIDUAL WAS ABLE TO STEAL MY VEHICLE WITHOUT A KEY. I HAVE BOTH OF MY KEYS TO MY VEHICLE BUT I HAVE NO VEHICLE. I JUST DON'T UNDERSTAND HOW CAN JEEP CREATE A VEHICLE AND SELL IT FOR $40,000 BUT THE VEHICLE IS NOT PROPERLY SECURED OR PROTECTED FROM CYBER AUTO THIEVES. I DIDNT GET A CHANCE TO ENJOY MY NEW VEHICLE BECAUSE IT WAS STOLEN 15 DAYS LATER AFTER I PURCHASED IT FROM A DEALERSHIP BY A CYBER AUTO THIEF. I AM GLAD THAT I HAVE INSURANCE BUT MY TRUST IN JEEP VEHICLES HAVE BEEN RUINED FROM THIS EXPERIENCE AND I CAN NOT RECOMMEND A VEHICLE LIKE THIS TO ANYONE WHOSE INTERESTED IN JEEP VEHICLES BECAUSE OBVIOUSLY IT'S NOT WORTH IT. I JUST WANT TO KNOW HOW CAN JEEP PREVENT THIS FROM HAPPENING OR IF THEY EVEN KNOW THAT THEIR VEHICLES CAN BE HACKED BY A LAPTOP.
Seats, Other or unspecified, Jun 22, 2020
WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR
Other or unspecified, Jun 11, 2020
THE ACTIVE HEADREST ON THE PASSENGER SEAT SPONTANEOUSLY DEPLOYED WHILE I WAS DRIVING TO WORK. THERE WAS NO REAR END COLLISION TO CAUSE THE DEPLOYMENT. I WAS THE ONLY OCCUPANT IN THE CAR WHEN IT HAPPENED. IT STARTLED ME SO MUCH THAT I ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I WAS DRIVING ABOUT 35 MPH ON A CITY STREET ABOUT 8:00 AM. *TR
Equipment, Other or unspecified, Visibility, Jun 9, 2020
AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR AND TEAR. NO OFF ROAD USE. IT'S NOT ISOLATED. *TR
Other or unspecified, Visibility/wiper, May 17, 2020
WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.
Other or unspecified, May 15, 2020
I PURCHASED A 2015 JEEP GRAND CHEROKEE-VIN#[XXX], FROM FELDMAN CHEVROLET OF NEW HUDSON ON 05-25-2019. WHEN I REGISTERED THE VEHICLE ON JEEP.COM, I WAS NOTIFIED THAT TWO CRITICAL SAFETY RECALLS WERE AWAITING ATTENTION FROM 2017. THE BRIGHTON JEEP DEALER NOT ONLY CONFIRMED THIS BUT QUESTIONED HOW FELDMAN CHEVROLET SOLD THE VEHICLE WITHOUT ADDRESSING THOSE SAFETY RECALLS AND THAT IT WAS ILLEGAL TO DO SO. AS OF 06-20-2019 BOTH ISSUES HAVE BEEN ADDRESSED WITH BRIGHTON JEEP/CHRYSLER. I PERHAPS FEAR NOT REALLY FOR MYSELF, BUT OTHERS WHO PURCHASED WHAT THEY BELIEVED TO BE A SAFE VEHICLE FROM FELDMAN CHEVROLET AND THEIR LIFE(S) MAY BE IN DANGER FROM NOT PERFORMING A THROUGH SAFETY INSPECTION. I HAVE SINCE LOST ALL RESPECT FOR THAT DEALER. I WAS ADVISED TO SEEK LEGAL CONSULTATION/ADVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, Other or unspecified, May 11, 2020
THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR
Other or unspecified, Apr 6, 2020
OUR 2015 JEEP GRAND CHEROKEE HAS BEEN EXPERIENCING STALLING ISSUES SINCE OCTOBER 2019. WE HAVE NOW HAD THE VEHICLE IN TO EARNHARDT CHRYSLER JEEP DODGE RAM IN GILBERT, ARIZONA FOR A TOTAL OF 10 TIME AND 70 DAYS FOR THE SAME ISSUE. THE JEEP STALLS WHEN BRAKING AND SLOWING DOWN WHICH MEANS YOU LOOSE POWER STEERING AND POWER BRAKES. THE DRIVER MUST BRING THE VEHICLE TO A COMPLETE STOP, SHIFT INTO "PARK", AND THEN TRY TO START THE VEHICLE. WHILE THIS HAS ONLY HAPPENED ON SURFACE ROADS, THE STALLING POSES A SEVERE SAFETY ISSUE. WE NEED TO HAVE THIS PROBLEM RESOLVED.
Other or unspecified, Apr 5, 2020
OUR 2015 JEEP GRAND CHEROKEE ECO DIESEL STALLS WHEN SLOWING. WE HAVE TAKEN OUR JEEP EARNHARDT CHRYSLER DODGE JEEP RAM SERVICE CENTER 10 TIMES AND THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM WHEN THE VEHICLE STALLS IT CREATES A SEVERE SAFETY SITUATION. WHEN THE JEEP STALLS YOU LOOSE POWER STEERING AND POWER BRAKES AND THE ENGINE IS DEAD. ONE MUST BRAKE, SHIFT INTO PARK, AND TRY TO START THE ENGINE WHILE PUTTING ON YOUR EMERGENCY FLASHERS. SOMETIMES THE ENGINE DOES NOT START THE FIRST TIME. THIS HAS ONLY HAPPED ON SURFACE STREETS SO FAR. THE JEEP WARRANTY CASE NUMBER IS 76048098. ALL OF THE SERVICE VISITS HAVE BEEN DOCUMENTED. SEE ATTACHMENT FOR MORE DETAILS.
Seats, Other or unspecified, Mar 10, 2020
THE HEADREST OF THE DRIVER'S EXPLODED AND SHOT FORWARD WHILE SLOWLY DRIVING FORWARD AND INJURING THE NECK OF THE DRIVER. THE VEHICLE WAS NOT IMPACTED BY ANY OTHER VEHICLE, BUT THE HEADREST SAFETY FEATURE MALFUNCTION CAUSING INJURING.
Other or unspecified, Feb 23, 2020
MY CHECK ENGINE LIGHT COMES ON AND IT WILL NOT START WITH REMOTE
Other or unspecified, Feb 23, 2020
THE CARBON FIBER TRIM INSIDE ARE PEELING AND THEY ARE SHARP.
Power train, Electrical system, Other or unspecified, Feb 18, 2020
MY CAR GOES FROM DRIVE, TO PARK, TO NEUTRAL OR REVERSE WITH LITTLE TO NO TOUCH OF THE GEAR SHIFTER. THIS IS A HUGE SAFETY ISSUE, AS RECENTLY ASSUMING I WAS STILL IN DRIVE MODE, NOTED THAT THE GEAR HAD ACTUALLY SHIFTED TO NEUTRAL. HAD IT SHIFTED TO REVERSE INSTEAD, MY CHILDREN AND I COULD HAVE BEEN BADLY HURT, LIKELY FOUND TO BE AT FAULT, CONSEQUENTLY ALSO FACING FINANCIAL ANGUISH. ALSO, THE GEAR SHIFTS WHILE IN MOTION, WHICH IS EVEN ADDITIONALLY DANGEROUS BEING THAT I LIVE IN A CITY WHERE THE HIGHWAY IS MY PRIMARY METHOD OF TRAVELING.
Other or unspecified, Feb 10, 2020
MY WIFE WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE DRIVER SIDE HEADREST DEPLOYED HITTING HER IN THE BACK OF THE HEAD. LUCKILY THERE WAS NO ACCIDENT BUT SHE HAD TO PULL OFF THE ROAD TO FIGURE OUT WHAT HAD HIT HER IN THE HEAD.
Seats, Other or unspecified, Jan 24, 2020
ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING THAT, AS A SAFETY COMPONENT, SHOULD BE THE SUBJECT OF A RECALL (VOLUNTARY OR OTHERWISE) TO BE FIXED.*DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB
Other or unspecified, Jan 14, 2020, crash
MY WIFE PARKED JEEP IN DRIVEWAY PUT VEHICLE INTO PARK AND IT ROLLED AWAY 2 MINUTES LATER.
Other or unspecified, Jan 10, 2020
THE PASSENGER ACTIVE HEAD RESTRAINT ACTIVATED JUNE 2019 ON MY JEEP GC DUE TO THE PLASTIC TABS ON THE HEADREST THAT HOLD THE METAL PIN IN PLACE BREAKING. THE PIN WAS STILL HELD BY THE SOLENOID AS IT NEVER ACTIVATED. THE DESIGN OF THIS HAS CONSTANT SPRING TENSION ON THE PIN AND SMALL PLASTIC TABS FASTENING IT TO THE HEADREST. BOTH SIDES BROKE ACTIVATING THE HEADREST. I FIXED THAT ONE NOW TODAY THE DRIVERS SIDE HEADREST FAILED THE SAME WAY. LUCKILY IT BROKE WHILE THE CAR WAS SITTING IN THE PARKING LOT NOT WHILE I WAS DRIVING IT. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON ONLINE JEEP FORUMS. I AM NOT EXPECTING ANYTHING TO COME FROM THIS BUT WANT TO FORMALLY DOCUMENT THIS IN HOPE OF PREVENTING A SERIOUS ACCIDENT. THE HEADREST DESIGN IS SIMPLE IN FORM; HOWEVER, THE MATERIALS USED LACK THE STRENGTH TO RETAIN THE CONSTANT SPRING TENSION LONG TERM. A SIMPLE METAL BRACKET WOULD ALLEVIATE THE STRAIN ON THE PLASTIC TABS. I HAVE PHOTOS IF ANYONE WOULD LIKE TO SEE THEM.
Other or unspecified, Dec 19, 2019
THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500 TO REPLACE. I WENT TO SAFELITE AND THE REPRESENTATIVE STATED THAT THIS IS A COMMON ISSUE FOR JEEP. I AM NOT HAPPY ABOUT HAVING TO TAKE CARE OF THIS PROBLEM OUT OF MY OWN EXPENSES WHEN THIS IS A COMMON ISSUE OF JEEP.
Other or unspecified, Nov 27, 2019
THE VEHICLE HANGS IN PARK. IT WILL LET YOU MOVE THE SHIFTER BUT IT STAYS IN PARK. ON THE DASH IT SHOWS VEHICLE IN DESIRED GEAR. THERE IS A BOX IN THE REAR OF THE CONSOLE THAT YOU CAN OPEN AND USING A KEY PUSH IN A BAR AND SOMETIMES IT WILL COME OUT OF PARK AND LET YOU SHIFT TO REVERSE OR DRIVE. IT HAS HUNG 6-7 TIMES AND HAS COST ME $75 EACH TIME TO HAVE IT TOWED TO THE DEALERSHIP. EACH TIME THEY HAVE TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT AND THEY DONT CHECK ANYTHING. THERE HAS TO .BE SOMETHING IN THE SHIFTER OR TRANSMISSION. I HAVE DRIVEN JEEPS SINCE 1993 AND THIS IS THE BIGGEST PROBLEM I'VE HAD. I'M AFRAID TO DRIVE THE JEEP EXCEPT LOCALLY. I DONT KNOW IF IT RESETS OR WHATEVER WHEN THEY LOAD IT ON THE TOW TRUCK BUT THE MAN THAT DRIVES THE TRUCK SAW EXACTLY WHAT IT WAS DOING. I BOUGHT THIS VEHICLE NEW AND I WANT IT FIXED. PLEASE TAKE CARE OF MY PROBLEM.