2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints: other or unspecified
192 reports, newest first. Show all
Other or unspecified, Apr 20, 2019
AIR CONDITIONING MESSED UP SO WE TOOK IT IN. WAS TOLD IT IS THE EVAPORATOR COIL NEEDS TO BE REPLACED. THE PART IS ON NATIONAL BACK ORDER WHICH SOUNDS TO ME LIKE THIS IS AN ISSUE A LOT OF JEEP OWNERS ARE DEALING WITH. THE AIR CONDITIONING BLOWS HOT AIR AND MAKES A SOUND LIKE IT IS CUTTING OFF AND THEN BACK ON. IT HAPPENS WHETHER WE ARE PARKED OR IN MOTION. WE HAVE LESS THAN 30,000 MILES ON OUR CAR TOO SO THIS SEEMS LIKE IT'S JUST A PROBLEM THAT IS HAPPENING WITH THIS PARTICULAR VEHICLE.
Other or unspecified, Apr 17, 2019
VEHICLE JUMPS FROM D (DRIVE) TO I WITHOUT WARNING AND HAS TO BE PLACED BACK TO DRIVE. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MOSTLY CITY, BUT HAS HAPPENED ON HIGHWAY.
Other or unspecified, Electronic stability control (ESC), Mar 21, 2019
VEHICLE KEEP JUMPING FROM REVERSE TO PARKING,SOMETIMES WHEN I IM TRYING TO PARK.
Power train, Electrical system, Other or unspecified, Feb 1, 2019
AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MESSAGES FLASHED 'NO BUS', AND VARIOUS OTHER MSGS. CHECK ENGINE LIGHT WAS ON. TOOK IN TO DEALER THE NEXT DAY. RECALLS WERE PERFORMED. WE FELT, OUR PROBLEMS HAD BEEN SOLVED. THEY WERE NOT. SEPTEMBER: ARRIVED AT MY SON'S SCHOOL 7:15 A.M. WIPERS STARTED, CHIMING STARTED, MESSAGES FLASHED, TIRE PRESSURE FLASHED. TURNED ENGINE OFF, RESTARTED PROBLEM SOLVED. OCTOBER: ON BALTIMORE BELTWAY WITH MY SON'S CARPOOL IN THE CAR, WE WERE IN RUSH HOUR TRAFFIC CRAWLING ALONG... WIPERS START, CHIMING, MESSAGES FLASHING 'SERVICE ELECTRONIC THROTTLE CONTROL' AND OTHERS... THEN CAR STARTED LURCHING AND LUNGING SOMEHOW GOT IT LIMPING INTO THE DEALER... PODDED IT AND IT THREW OVER 480 CODES. IN SERVICE FOR 10 DAYS. ALTERNATOR REPLACED, DID NOT HELP. NOVEMBER: ARRIVED HOME AFTER AN 1.5 HOUR TRIP, CHIMING STARTED, MESSAGES FLASHED. BUT THIS TIME AS I REVERSED INTO DRIVEWAY, CAR THREW ITSELF INTO PARK. DECEMBER: AGAIN DRIVING CAR POOL OF YOUNG TEENAGERS, EXITED BALTIMORE BELTWAY, WIPERS START, CHIMING, MESSAGES, 'SERVICE ELECTRONIC THROTTLE', 'AUTO PARK DISABLED', SERVICE SHIFTER, ETC. ENGINE REVVING BUT WE'RE BARELY MOVING. THERE WAS NOWHERE TO SAFELY PULLOVER AND I HAVE NO IDEA IF ANY OF THE EXTERIOR LIGHTS ARE WORKING. I HAD TO MAKE A LADY TURN TO GET OUT OF TRAFFIC. WE BARELY MADE IT. THIS LAST EPISODE WAS THE LAST STRAW. OUR DEALER'S SERVICE DEPARTMENT HAS BEEN NOTHING BUT HELPFUL. THEY HAVE, WITH MY PERMISSION DRIVEN THE VEHICLE WITH DIAGNOSTIC EQUIPMENT HOOKED UP, THEY'VE PUT OVER 600MILES ON MY VEHICLE, BUT I DON'T CARE BECAUSE I'D LIKE IT FIXED. THEY'VE TRIED TO REPLICATE FOR 15+ DAYS W/NO SUCCESS. I DO NOT FEEL SAFE IN THIS CAR.
Other or unspecified, Jan 1, 2019
OUR DRIVEWAY HAS A SLOPE. WE PARK FACING UP THE HILL AND THREE TIMES THE VEHICLE HAS ROLLED BACKWARDS WHILE IN PARK AND NOT RUNNING. ONE TIME, VEHICLE OFF, MY HUSBAND AND I WERE STILL SITTING IN IT. BRAKING APPLIED AND THE VEHICLE STOPPED EASILY. TWICE THERE WAS A LIGHT COATING OF SNOW (NOT ICY) SO I COULD CLEARLY TELL THAT THE FRONT TIRES ROLLED AND DID NOT SLIDE. I DIDN'T THINK TO CHECK ALL FOUR TREAD MARKS. THIS COULD BE HUGELY DANGEROUS IF I HAPPENED TO BE BEHIND THE VEHICLE WHEN IT HAPPENS. THE VEHICLE IS NEW TO ME...PURCHASED AS USED ABOUT 2 MONTHS AGO.
Electrical system, Other or unspecified, Engine, Dec 17, 2018
IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED
Other or unspecified, Dec 10, 2018
NAV SYSTEM STOPPED WORKING SUDDENLY WHILE CAR WAS IN MOTION. DISPLAYS MAP SHOWING THE CAR IN THE WRONG LOCATION. GIVES INCORRECT DIRECTIONS FOR THE (INCORRECT) LOCATION AND GIVES INCORRECT LOCAL SPEED LIMIT INFORMATION (BECAUSE IT'S GIVING THE SPEED LIMIT FOR THE WRONG LOCATION). ATTACHED IMAGE IS OF PICTURE TAKEN WHILE WE WERE ON I66, AND PICTURE SHOWS THAT THE LOCATION WAS CLEARLY NOT ON THE HIGHWAY.
Other or unspecified, Dec 10, 2018
NAVIGATION SYSTEM STOPPED WORKING. INCORRECT LOCATION OF CAR WAS SHOWN ON MAP. DIRECTIONS WERE NON-SENSICAL BECAUSE THE NAV SYSTEM GAVE DIRECTIONS AND SPEED ADVICE BASED ON AN INCORRECT LOCATION. THE CAR'S INDICATED LOCATION ON THE MAP SOMETIMES MOVED WHILE THE CAR WAS MOVING, BUT STILL DID NOT REPRESENT THE CORRECT LOCATION. SOMETIMES THE LOCATION WOULD KEEP CHANGING BACK ONE PARTICULAR INCORRECT LOCATION. ATTACHED IMAGE SHOWS THAT WHILE IN WASHINGTON, DC, THE NAV SYSTEM WAS SHOWING THAT THE LOCATION OF THE CAR WAS ABOUT 10 MILES AWAY IN FT. BELVOIR, VA. THIS FAILURE OF THE NAV SYSTEM WAS EVIDENT IN ALL SITUATIONS: STATIONARY, MOVING, CITY, HIGHWAY, ETC.
Other or unspecified, Dec 10, 2018
NAVIGATION SYSTEM STOPPED SHOWING THE ACTUAL LOCATION OF THE CAR ON THE MAP. THIS IS A SAFETY HAZARD BECAUSE I COULD NOT NAVIGATE TO WHERE I NEEDED TO GO. IN ADDITION, IT DISPLAYS THE SPEED LIMIT OF THE (INCORRECT) PLACE WHERE IT PLACES THE CAR ON THE MAP. THIS COULD LEAD THE DRIVER TO GO TOO FAST OR TOO SLOW FOR THE SITUATION. THIS INCORRECT LOCATION IS DISPLAYED WHETHER THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR ON A HIGHWAY, TURNING OR GOING STRAIGHT.
Other or unspecified, Nov 9, 2018
NAVIGATION IS INACCURATE AND THUS A SAFETY HAZARD. NAVIGATION SYSTEM SHOWS CAR OFF ROAD OR IN WATER AND GIVES INCORRECT DIRECTIONS. THE CAR IS AT THE DEALER FOR A THIRD TIME TO CORRECT THIS PROBLEM.
Other or unspecified, Jul 31, 2018
I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED WITH ABOUT 48K MILES AND NOTICED A HISSING SOUND COMING WHEN I HAVE THE AC ON, A FEW WEEKS LATER I NOTICED THAT IT WOULD COOL SOMETIMES AND SOMETIMES IT WOULD ONLY THROW HOT AIR. I TOOK IT TO GET DIAGNOSED AND SEEMS IT WAS A AC PRESSURE VALVE. HAVE READ THAT THEY HAVE RECALLED ON OTHER JEEP CHEROKEE'S WONDERING IF THIS A FAULTY ISSUE WITH THE GRAND CHEROKEE AS WELL. SADLY , SINCE I WILL BE OUT $200 FOR A DEDUCTIBLE AND UNFORTUNATELY CANNOT WAIT FOR A RECALL AS I LIVE IN TEXAS AND I NEED MY AC.
Structure, Other or unspecified, Feb 28, 2018, crash
I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, MY VEHICLE WENT IN REVERSE. I QUICKLY SWITCHED THE GEAR BACK TO "DRIVE," BUT OVERCOMPENSATED AND REAR ENDED THE CAR IN FRONT OF ME. THIS HAS HAPPENED BEFORE. THE GEAR ON MY JEEP IS OVERLY SENSITIVE AND FLIPS FROM "DRIVE" TO "REVERSE" TO "NEUTRAL" WITHOUT MY NOTICE (I.E., IF MY ELBOW HITS IT). THIS IS A BIG SAFETY ISSUE, AS IT HAS RESULTED IN ACCIDENTS. *TT *CN
Power train, Other or unspecified, Jan 9, 2018
MY JEEP SHIFTS ROUGH WHILE INCREASING SPEED. IT JERKS AND HESITATES WHEN SHIFTING GEARS. ALSO THE GEAR SHIFTER MOVES VERY EASILY TO OTHER GEARS I.E. N, R, D WHILE DRIVING OR EVEN PARKED.
Other or unspecified, Nov 20, 2017, fire
ABOUT 10 MILES INTO MY TRIP, ON INTERSTATE 81 ON STRAIGHT ROADWAY, DRY PAVEMENT; SPEED 63 MILES PER HOUR; MY VEHICLE BEGAN TO LOOSE POWER AND MY SPEED WAS DECREASING. I PULLED TO THE SIDE OF THE ROAD AND MY VEHICLE WENT BLACK. I NOTICED SMOKE ON THE PASSENGER SIDE OF CAR COMING FROM UNDER THE HOOD. WITHIN MINUTES THE FRONT OF MY CAR WAS ENGULFED IN FLAMES. VEHICLE HAD APPROX. 16,700 MILES ON IT. UNKNOWN CAUSE.
Power train, Electrical system, Other or unspecified, Oct 30, 2017
THE AUTOMATIC TRANSMISSION DOWNSHIFTS HARSHLY WITH A BANG. UP SHIFTS ARE ALSO HARSH AT TIMES. TRANSMISSION SOFTWARE HAS BEEN UPDATED TWICE BUT THE ISSUE CONTINUED. RECENTLY THE TRANSMISSION VALVE BODY WAS REPLACE AND THE ISSUE HAS GOTTEN MUCH WORSE. MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP.
Electrical system, Other or unspecified, Sep 24, 2017
MYSTERIOUS ENGINE START. CAR WAS PARKED IN THE GARAGE FOR THE NIGHT. WENT INTO THE GARAGE AT BEDTIME AND FOUND THE CAR RUNNING WITH LIGHTS ON. COULD NOT STOP THE ENGINE WITH THE STOP BUTTON WITH FOB IN MY POCKET. OPENED THE GARAGE DOOR TO VENTILATE THE EXHAUST FUMES. WENT TO PULL A CABLE OFF THE BATTERY. COULDN'T FIND IT! TURNS OUT IT IS UNDER THE PASSENGER SEAT. COULDN'T ACCESS IT. AFTER MULTIPLE TRIES STOPPED THE ENGINE. OBVIOUSLY A U CONNECT DEFECT. PARKED IT OUTSIDE TO PREVENT GETTING GASSED. CRAP TECHNOLOGY. ..UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Electrical system, Other or unspecified, Sep 6, 2017
THE GEAR SHIFTER IS MALFUNCTIONING. THE LIGHTS ON IT ARE NOT LIGHTING UP TO SHOW WHAT GEAR I AM IN AND THE DASH SHOWS "SERVICE SHIFTER" SOMETIMES THE DASH WILL STATE N BUT I WILL BE REVERSING. I TOLD THE DEALERSHIP ABOUT THIS WHEN I TOOK IT IN FOR THE CURRENT RECALL ON THE SHIFTER. THIS ISSUE IS SOMETHING DIFFERENT. THEY TOLD ME THEY FIXED THE PROBLEM. THE SAME DAY IT WAS DOING IT AGAIN.
Other or unspecified, Jul 3, 2017
JERKS VERY HARD WHE GOING LESS THE 20 MILES
Other or unspecified, Forward collision avoidance, May 21, 2017
CRASH MITIGATION SYSTEM MISREADS INPUT. GOES OFF AT WRONG TIME OR DOES NOT RESPOND WHEN NEEDED. SYSTEM RESPONDS IRRADICALLY.
Other or unspecified, May 7, 2017, crash
I SHIFTED MY CAR FROM DRIVE TO PARK AND EXITED THE VEHICLE PARKED IN A GAS STATION PARKED LOT. AS I EXITED THE DRIVERS SEAT AND BEGUN TO STEP AWAY I NOTICED THE JEEP WAS IN MOTION (ROLLING BACKWARDS, TOWARDS ME JUST STEPS AWAY FROM THE VEHICLE).BECAUSE THE DRIVER SIDE DOOR WAS OPEN IT KNOCKED ME DOWN ON MY FACE AND THEN ROLLED OVER MY LEGS WITH THE FRONT DRIVERS SIDE WHEEL. THE JEEP CONTINUED TO ROLL UNTIL IT CRASHED INTO A FUEL TRUCK PARKED IN THE GAS STATION LOT WHERE I HAD PARKED.
Other or unspecified, Mar 21, 2017, crash
MY JEEP WAS PLACED IN "PARK" POSITION BY MY ADULT SON. I WAS GETTING INTO THE BACK SEAT AND THE VEHICLE ROLLED IN REVERSE, HITTING ME WITH THE OPEN DOOR WHERE I WAS ATTEMPTING TO ENTER THE VEHICLE, AND CAUSING ME TO HAVE A HEAD INJURY. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR A CONCUSSION AND LACERATION ON THE BACK OF MY HEAD. I HAVE NOTICED DIFFICULTIES SINCE THAT TIME GETTING THE VEHICLE SECURELY INTO "PARK." I HAVE TO PUSH THE HANDLE FORWARD SEVERAL TIMES TO GET IT TO ACTUALLY GO INTO PARK.
Other or unspecified, Feb 25, 2017
VEHICLE CRASH AVOIDANCE SYSTEM ENGAGES WITH SUDDEN HARD BRAKING AND ALERTS WHEN THERE IS NO OTHER VEHICLE IN THE VICINITY. SEE "OTHER DOCUMENTATION" FOR FULL DESCRIPTION OF PROBLEM.
Other or unspecified, Jan 28, 2017
WHEN STARTING TO DRIVE AND THE VEHICLE SHIRT FROM FIRST TO SECOND THERE IS A MAJOR HESITATION, ALSO THE CAR HAS A HARD SHIFT WHEN CHANGING GEARS. WHILE BREAKING THE VEHICLE LURCHES FORWARD CAUSING A JERKING OF PASSENGERS, AND LEAVING ME FEELING LIKE I'M GOING TO RUN INTO THE BACK OF SOMEONE. IT'S GETTING TO THE POINT WHERE I'M SCARED TO DRIVE THIS VEHICLE FOR FEAR OF GETTING IN AN ACCIDENT AND BEING INJURED OR INJURING SOMEONE ELSE
Electrical system, Other or unspecified, Dec 20, 2016, fire
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A BURNING ODOR EMANATED FROM THE VENTS AND FLAMES APPEARED AROUND THE DASHBOARD. THE HEADLINER AND CARPET WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS AWAITING AN INSURANCE EVALUATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 07/20/17 *BF *CN
Equipment, Other or unspecified, Dec 15, 2016
KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY SIMILAR NORMAL ACTIONS. THESE BUTTONS SHOULD BE RECESSED TO PROTECT FROM UNINTENTIONAL ACTIVATION. A RUNNING CAR IN A CLOSED ATTACHED GARAGE IN NOT A GOOD THING. *TR