2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints
1,360 reports, newest first.
Electrical system, Electronic stability control (ESC), Engine, Nov 3, 2018
THE VEHICLE WOULD NOT START. IT HAS A PUSH BUTTON IGNITION SWITCH START. IT LOCKED UP AND IT COULD NOT BE TOWED BECAUSE THE TOW TRUCK DRIVER COULD NOT GET IT IN NATURAL TO MOVE IT. I WAS STRANDED FOR 12 HOURS WITH NOTHING TO EAT OR DRINK BEFORE I GOT HELP. ALL ELECTRICAL SYSTEMS SHUT DOWN AND I WAS ALONE IN A VERY BAD AREA AT THE TIME. UNLESS THE VEHICLE STARTED IT WOULD DO NOTHING AND COULD NOT BE TOWED. JEEP NEEDS A RECALL ON THIS VERY UNSAFE SYSTEM. THEY SHOULD BE MADE PUT IN AN OVERRIDE SWITCH OR BE ABLE TO START THE VEHICLE WITH A KEY. I AM 76 YEARS OLD AND I WAS GOING TO START ON A 500 MILE TRIP THAT DAY. VERY GOOD THING IT HAPPEN WHEN IT DID. THE VEHICLE WOULD HAVE BEEN DEAD ALONG THE ROAD WITH NO HELP. ALL PUSH BUTTON STARTS NEED A BACKUP TO GET OUT OF THIS SAFETY HAZARD. I UNLOCKED THE DOOR GET IN AND PUSHED THE START BUTTON AND NOTHING. ALL KIND OF LIGHTS LIT UP ON THE INSTRUMENT PANEL AND DISPLAYED A LOT OF THINGS THAT WOULD NOT WORK. THE TRANSMISSION WOULD NOT GO IN OR OUT OF GEAR.
Electrical system, Nov 2, 2018
JEEP DOES NOT START IN A.M.
Electrical system, Engine, Oct 26, 2018, fire
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Electronic stability control (ESC), Oct 17, 2018
HI MY SIFTER SERVICE LIGHT IS ON AS WELL ALL THE GEARS LIGHT TO I HAVE NO WAY UPLOAD A PITUCER
Seats, Oct 17, 2018
I WAS DRIVING MY 2015 JEEP GRAND CHEROKEE 70MPH ON THE HIGHWAY WHEN MY ACTIVE FRONT HEADREST DEPLOYED. NO COLLISION OR ACCIDENT OCCURRED. MY NECK IS SORE NOW, BUT NO MEDICAL ATTENTION WAS REQUIRED.
Electrical system, Oct 11, 2018
DRIVERS GAUGE SCREEN INTERMITTENTLY FLASHES 'SERVICE TRANSMISSION' IMMEDIATELY FOLLOWED BY TIRE PRESSURE ALERT. THIS HAPPENED SEVERAL MONTHS AGO AND STARTED UP AGAIN LAST WEEK. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON TO IT. LOOKS LIKE AN ELECTRICAL GLITCH. I TOOK MY CAR FOR SERVICING THIS LAST WEEKEND AND THEY WERE NOT ABLE TO FIND ANY ERROR CODES ON THE DIAGNOSTICS. I TOOK A VIDEO OF THE MALFUNCTION AND SHOWED IT TO THE SERVICE STAFF AT THE DEALERSHIP. DEALERSHIP STATES THEY WOULD HAVE TO INSTALL A SCANNER AND TEST DRIVE IT HOWEVER THE GLITCH ISN'T REPRODUCIBLE BUT RATHER SPONTANEOUS AND INTERMITTENT. VEHICLE HAS 1000,000MILES ON IT.
Fuel/propulsion system, Sep 30, 2018
VEHICLE UNEXPECTEDLY STOPPED RUNNING WHILE DRIVING 70 MPH ON AN INTERSTATE. THE CAR BEGAN TO LOSE ACCELERATION WHILE IN CRUISE CONTROL AND, UPON TRYING TO ACCELERATE AGAIN , THE STEERING WHEEL BEGAN TO SHAKE VERY HARD. THE CAR ACCELERATED BRIEFLY BEFORE COMING TO A COMPLETE STOP. I WAS THANKFULLY ABLE TO VEER OFF OF THE INTERSTATE ON TO THE SHOULDER. AFTER REPEATED TRIES, THE CAR WOULD NOT START. ALL ELECTRONICS APPEARED TO WORK EXCEPT THE GEAR SHIFT WOULD NOT MOVE AND THE ENGINE WOULD NOT START. CAR WAS TOWED TO CLOSEST JEEP DEALERSHIP WHO STATED THAT CODE P0300 WAS FOUND AND THAT THE FUEL PUMP WAS NO LONGER WORKING.
Seats, Sep 27, 2018
I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35MPH ON A SMOOTH PAVED RESIDENTIAL STREET WHEN I HEARD WHAT SOUNDED LIKE A WINDOW SHATTERING. I LOOKED OVER AND SAW THE PASSENGER SEAT (UNOCCUPIED) HEADREST HAD SPRUNG FORWARD AND DEPLOYED AS THOUGH THE VEHICLE HAD BEEN REAR-ENDED.
Steering, Electrical system, Structure, Sep 22, 2018, crash
1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM.
Power train, Sep 20, 2018
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "SERVICE SHIFTER" WARNING INDICATOR ILLUMINATED FOLLOWED BY THE REST OF THE INSTRUMENT PANEL INDICATORS. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT DROVE THE VEHICLE TO DODGE/JEEP/CHRYSLER CITY (4395 US-130, BURLINGTON, NJ 08016) WHERE IT WAS DIAGNOSED THAT THE SHIFTER FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN JUNE OF 2016. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Vehicle speed control, Forward collision avoidance, Aug 29, 2018
VEHICLE'S FORWARD COLLISION WARNING (FCW) SYSTEM ACTIVATED A BRAKE! ALERT WITH NO HAZARD PRESENT. DRIVER INFORMATION CENTER KEEPS DISPLAYING MESSAGE INDICATING ACC (ACTIVE CRUISE CONTROL)/FCW SYSTEM NOT AVAILABLE OFF & ON. VEHICLE WAS IN MOTION AT THE TIME OF THE FALSE ALERT.
Seats, Aug 21, 2018
WHAT HAPPENED? ACTIVE HEAD REST DEPLOYED SPONTANEOUSLY - NO IMPACT WHILE PARKED IN GARAGE . READ THAT'S THIS HAS HAPPENED TO MULTIPLE PEOPLE SOMETIMES WHILE DRIVING . APPARENTLY PLASTIC MOUNTING OF PIN HOLDING IT IN PLACE TILL IMPACT IS FRACTURING . CANNOT BE REPAIRED AND HEAD REST NEED SOME TO BE REPLACED OR TIED BACK MAKING CONCEPT REDUNDANT . REPLACEMENT COSTS ABOUT 600$ . DANGEROUS IF DEPLOYS IN MOVING CAR AND ONCE DEPLOYED IS QUITE UNCOMFORTABLE DRIVING THRUSTING NECK AND HEAD FORWARD LIMITING FORWARD VISION UNLESS TIED BACK
Seats, Aug 21, 2018
ACTIVE HEAD REST DEPLOYED SPONTANEOUSLY - NO IMPACT WHILE PARKED IN GARAGE . READ THAT'S THIS HAS HAPPENED TO MULTIPLE PEOPLE SOMETIMES WHILE DRIVING . APPARENTLY PLASTIC MOUNTING OF PIN HOLDING IT IN PLACE TILL IMPACT IS FRACTURING . CANNOT BE REPAIRED AND HEAD REST NEED SOME TO BE REPLACED OR TIED BACK MAKING CONCEPT REDUNDANT . REPLACEMENT COSTS ABOUT 600$ . DANGEROUS IF DEPLOYS IN MOVING CAR AND ONCE DEPLOYED IS QUITE UNCOMFORTABLE DRIVING THRUSTING NECK AND HEAD FORWARD LIMITING FORWARD VISION UNLESS TIED BACK
Wheels, Aug 9, 2018
WHEEL CRACKED AT WELD JOINT AND PROPAGATED AROUND THE WHOLE WHEEL ON A JEEP GRAND CHEROKEE 2015
Seats, Aug 7, 2018
EQUIPPED WITH AHR "ACTIVE HEAD RESTRAINTS", THE HEADREST DEPLOYED WHILE DRIVING DOWN A RURAL TWO LANE ROAD STRIKING MY WIFE IN THE BACK OF THE HEAD. WHEN WE TRIED TO FOLLOW MANUAL INSTRUCTIONS FOR RESET, WE DISCOVERED THE PLASTIC KEEPER CLIPS WERE BROKEN OFF AND LAYING IN THE BOTTOM OF THE HEADREST. FIAT CHRYSLER SAY'S. NOT COVERED. $667.00 FOR A NEW HEADREST THAT COULD HAVE KILLED HER.
Service brakes, Aug 3, 2018
MY VEHICLE HAS ACTIVE COLLISION PROTECTION. THE SYSTEM IS AWESOME HOWEVER IT SEEMS LIKE WHEN YOU APPLY THE BRAKE THE VEHICLE ASSUMES YOUR DEPTH PERCEPTION AND SENSES WILL AVOID A COLLISION. I THINK THE VEHICLE COMPUTER AND SENSORS SHOULD STILL MAKE THE ULTIMATE DECISION TO STOP THE VEHICLE. ALSO, SHOULD THERE NOT BE A SENSOR FOR TEMPERATURE IN THIS SYSTEM TO TAKE INTO ACCOUNT THE POSSIBILITY FOR ICE AND SNOW? THANK YOU.
Wheels, Aug 3, 2018, crash
NHTSA: I HAVE BEEN IN AND AROUND THE TIRE BUSINESS MOST OF MY LIFE IN 2015 I PURCHASED A JEEP GRAND CHEROKEE WITH 20' WHEELS AND TIRES. IN DECEMBER OF 2017 I LITERALLY GOT BLOWN OFF THE ROAD INTO A DITCH SEVERELY DAMAGING MY VEHICLE. I BELIEVE THERE SHOULD BE A CERTAIN PRESSURE PER SQUARE INCH FACTOR ON WIDE TIRES AS MINE OBVIOUSLY DID NOT KEEP ME ON THE ROAD AND THEY WERE HEAVILY SIPED WINTER RATED TIRES. I RECENTLY REPLACED THEM WITH AN OVERSIZE TIRE WITH A HIGH VOID TO RUBBER RATIO THAT PUTS MORE PRESSURE PER SQUARE INCH ON THE TREAD. I ALSO EXPERIENCED HYDROPLANING IN SLUSH DURING THE WINTER. SIMPLY TO ADVOCATE FOR KEEPING QUALITY TIRES TO STAY SAFE IS NOT ENOUGH. ONE OF THE BIGGEST HOAXES UPON THE AMERICAN PEOPLE IS AL ALL SEASON TIRE. THERE IS NO WAY THEY WILL MATCH THE HARD PACKED SNOW AND ICE SAFETY OF A DEDICATED ICE AND SNOW TIRE. THANKS FOR LISTENING. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Other or unspecified, Jul 31, 2018
I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED WITH ABOUT 48K MILES AND NOTICED A HISSING SOUND COMING WHEN I HAVE THE AC ON, A FEW WEEKS LATER I NOTICED THAT IT WOULD COOL SOMETIMES AND SOMETIMES IT WOULD ONLY THROW HOT AIR. I TOOK IT TO GET DIAGNOSED AND SEEMS IT WAS A AC PRESSURE VALVE. HAVE READ THAT THEY HAVE RECALLED ON OTHER JEEP CHEROKEE'S WONDERING IF THIS A FAULTY ISSUE WITH THE GRAND CHEROKEE AS WELL. SADLY , SINCE I WILL BE OUT $200 FOR A DEDUCTIBLE AND UNFORTUNATELY CANNOT WAIT FOR A RECALL AS I LIVE IN TEXAS AND I NEED MY AC.
Air bags, Service brakes, Jul 30, 2018, crash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT CALLED AN UNKNOWN DEALER, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Fuel/propulsion system, Jul 27, 2018
THE FUEL TANK IS HARD TO FILL AND THE FUEL FILL NOZZLE SHUTS OFF REPEATEDLY WHILE FUELING.
Air bags, Jul 19, 2018
THE AIR BAG COME ON(SERVICE AIR BAG)
Seats, Jul 16, 2018
THERE'S A CLICKING NOISE IN THE BACK REST OF THE DRIVER SEAT. IT CLICKS ANY TIME I'M DRIVING AND ESPECIALLY WHEN I HIT A BUMP IN THE ROAD. IT SOUNDS AS IF IT'S A PORTION OF THE LUMBAR SUPPORT.
Air bags, Jul 11, 2018
WHILE DRIVING ABOUT 15/20MPH PASSENGER SIDE AHR(ACTIVE HEADREST) DEPLOYED WITHOUT ANY COLLISION OR SUDDEN BREAKING. CAUSED MY WIFE'S HEAD TO HIT THE DASHBOARD FOLLOWED BY AN EXTREMELY LOUD 'POP' NOISE THAT ALMOST CAUSED ME TO CRASH BECAUSE WORRIED ABOUT THE 'BANG' AND MY WIFE. I AM NOT THE FIRST WITH HIS ISSUE AND JEEP/CHRYSLER SAYS THAT THEY CANNOT FIX! MY VEHICLE IS A 2015 GRAND CHEROKEE THAT I PURCHASED IN APRIL WITH 22K MILES AND THIS HAPPEN LAST WEEK WITH MY VEHICLE HAVING ROUGHLY 27K MILES. PLEASE HELP!
Power train, Jul 5, 2018, fire
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, A POLICE OFFICER INFORMED THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE VEHICLE WAS PULLED OVER AND THE FIRE EXTINGUISHED ON ITS OWN WHILE THE OFFICER WAS LOOKING FOR A FIRE EXTINGUISHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR., BOISE, ID 83709, (208) 514-0835). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE TO HIS DESTINATION OF DENVER, CO. THE VEHICLE WAS THEN TAKEN TO THE LARRY H. MILLER CHRYSLER JEEP DODGE RAM 104TH DEALER (1800 W 104TH AVE, THORNTON, CO 80234, 720-907-0928). THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD SEND AN INVESTIGATOR TO INVESTIGATE THE MATTER. THE INVESTIGATOR STATED THAT THE FAILURE WAS CAUSED BY AN EXTERNAL FACTOR. THE VEHICLE WAS THEN TAKEN TO AUTONATION CHRYSLER JEEP BROADWAY (5445 S BROADWAY, LITTLETON, CO 80121, 303-578-6103) WHERE THE TRANSMISSION COVER AND THE TRANSMISSION FLUIDS WERE REPLACED. THE TECHNICIAN ALSO STATED THAT THE ORIGINAL GASKET FOR THE TRANSMISSION COVER WAS REPLACED AS WELL TO ELIMINATE A FIRE HAZARD. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Steering, Electrical system, Jul 5, 2018
I HAD THE ELECTRONIC POWER STEERING MODULE GO OUT & ALSO HAD TO REPLACE RADIATOR AFTER DOING RESEARCH I HAVE SEEN 1,000 OF OTHER CUSTOMERS COMPLAIN ABOUT THE SAME ISSUES AND THEY NOT BE COVERED BY WARRANTY DUE TO BASIC WARRANTY EXPIRED. IF THIS IS A COMMON ISSUE WITH THE 2015 JEEP GRAND CHEROKEE WHY HAS THIS NOT BEEN REVIEWED FOR RECALL??