2016 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 310 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2016 reports, 27 involved a crash and 7 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Power train, automatic transmission, park/neutral start interlock switchApr 27, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints
310 reports, newest first.
Electrical system, Aug 17, 2021
I stopped at a traffic light and the the "D" Drive transmission light began to flash. The car would not move. It was like it was in Neutral. I had to shift the car to Park. Turn it off and turn it back on before the transmission would engage and the car would move. What happened is similar to Recall s28
Other or unspecified, Aug 14, 2021
I purchased a 2016 Jeep Grand Cherokee Ecodeisel in 2018 through a loan. Since day one it has been nothing but issues. I feel I purchased a lemon. There has been several recalls on the vehicle over the time I have owned the vehicle. I have received the required services for each recall expecting the issues to be resolved. The issues continue to this day. In fact my check engine light came on again after it was serviced roughly 2 weeks ago. The check engine light comes on at least once a month. To top it off due to the EcoDeisel problems they had an ecodeisel settlement I submitted a claim for. I submitted all the required documents several months before the deadline to get reimbursement the qualified amount but I have not received a dime. I tried to reach out via email and phone calls but never got a response. No reply from emails and whenever I called I would only automated prompts and then it would hang up on me. I tried several different options hoping to get through but never could speak to a live person. I feel I have been cheated.
Seats, Jul 7, 2021
My 2016 Jeep Grand Cherokee driver side headrest clips broke on their own. I was sitting in the parking lot of my child’s daycare.
Vehicle speed control, Jun 22, 2021
Twice in recent months the car accelerated on its own while idling. I received no warning or message. Both times the car surged forward a short distance. I applied the brake both times, but it didn’t seem to have much effect. The car seemed to slow on its own. My search of the internet uncovered many instances of sudden unintended acceleration involving the Jeep Cherokee, some resulting in severe injury/property damage, so it is definitely a safety issue. There have been many complaints, over many years, about this same problem, but I could not find mention of a recall notice or service advisory. Apparently there has been no definitive identification of the cause. I would gladly have the car inspected, but suspect that the problem can not be easily reproduced. I have had the vehicle for 5 years and only experienced this problem twice. Of course it only has to happen once to cause serious harm.
Engine, Apr 12, 2021
OEM WATER PUMP FAILED AT 29,000 MILES, IN JULY 2019, COMPONENT WAS RR. ON 4/8/2021 AT 35,900 MILES WATER PUMP FAILED AGAIN.
Seats, Mar 23, 2021
THE HEADREST ON THE DRIVER SEAT OF MY 2016 JEEP GRAND CHEROKEE POPPED OPEN WHILE I WAS PARKED IN THE GARAGE.
Steering, Mar 16, 2021
WHILE I WAS DRIVING, THE POWER STEERING WENT OUT. IT COULD HAVE CAUSED MAJOR ACCIDENTS. THE FIRST TIME, A REPAIR SHOP RESET THE EPS (ELECTRIC POWER STEERING) MODULE AND NO PROBLEM FOR 6 MONTHS AFTERWARDS. A DEALERSHIP CHECKED IT OUT AFTER AND SAID NO ISSUE WITH EPS. 6 MONTHS AFTER, I HAD THE SECOND INCIDENT. IT IS UNSAFE TO DRIVE THE JEEP GRAND CHEROKEE. LESS THAN 45K MILES AND I WAS THE ONLY OWNER OF THE VEHICLE. SEEMS LIKE NHTSA 10139995 IS RIGHT ON THE MONEY WITH THE ERROR CODE C2217.
Seats, Feb 16, 2021
THERE IS A KNOWN POTENTIAL PROBLEM OF THE INADVERTENT DEPLOYMENT OF ONE OR BOTH OF THE FRONT SEAT ACTIVE HEAD RESTRAINTS. THIS CAN CAUSE A CONCUSSION AND CAN CAUSE THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AFTER BEING STRUCK IN THE HEAD. THE CAUSE IS A CHEAP PLASTIC PIN THAT IS UNDER CONSTANT PRESSURE AND HAS DETERIORATED OVER TIME AND RELEASE WITHOUT WARNING. THIS KNOWN POTENTIAL PROBLEM HAS NOT HAPPENED TO ME YET. BUT JEEP (FCA) ISSUED A WARNING AND EXTENDED THE WARRANTY BUT HAS NOT YET ISSUED A RECALL TO FIX THE POTENTIAL PROBLEM. THEY ARE ONLY FIXING THIS IF IT HAS DEPLOYED, LEAVING ALL OTHER CUSTOMERS WORRYING AND WAITING FOR A POTENTIAL HIT TO THE HEAD ANYTIME WHILE DRIVING. THERE ALREADY IS A CLASS ACTION SUIT AGAINST FCA IN FLORIDA.
Engine, Feb 15, 2021
MONTHS AGO, I WAS ADVISED OF AN ISSUE THAT WOULD CAUSE A DESTRUCTIVE VEHICLE FIRE. AS OF THIS DATE THERE IS NO CORRECTION AVAILABLE FOR THE RECALL AND NO INDICATION THAT MY VEHICLE WILL BE REPLACED IF IT IS DESTROYED BY THE RESULTING FIRE. FURTHER, THERE IS NO REMEDY PROMULGATED FOR MY HEIRS IF I OR OTHERS LOOSE THEIR LIFE IN THE FIRE. PLEASE ADVISE ME ON MY AVAILABLE ACTIONS.
Electrical system, Jan 23, 2021
THE RADIO SCREEN STOPPED WORKING BUT WILL COME BACK AT TIMES. WHEN THE SCREEN GOES BLANK, I CAN'T DO ANYTHING OR ADJUST ANYTHING THAT WOULD NORMALLY BE ON THE SCREEN. WHICH MEANS I CAN NOT CONTROL HEAT OR GET ANY. IT IS LIKE THIS DURING DRIVING OR SITTING STILL.
Engine, Jan 22, 2021
ON JANUARY 22, 2021 AT 0645HRS, I WAS DRIVING ON A CITY STREET IN QUEENS NY AND WHILE STOPPED AT A STEADY RED LIGHT MY VEHICLE STALLED. WHEN THE TRAFFIC LIGHT TURNED GREEN I NOTICED ON THE DASHBOARD READ 'SHIFT TO P' AND I HAD TO SHIFT TO PARK, PRESS ENGINE START, SHIFT TO DRIVE AND CONTINUE ON MY WAY HOME. THIS IS THE SECOND TIME THAT THIS HAPPENED.
Power train, Service brakes, Jan 12, 2021
MY 2016 JEEP GRAND CHEROKEE LAREDO MAKES A GRABBING FEEL OR NOISE WHEN IT DOWN SHIFTS FROM 2ND TO 1ST SO NOT SURE IF IT HAS SOMETHING TO DO WITH THE TRANS. OR MAYBE THE BREAKS I FEEL IT HAS SOMETHING TO DO WITH THE TRANSMISSION BUT CAN'T SEEM TO GET ANY ANSWERS EXCEPT YUM THAT'S NORMAL FOR THE JEEP I CALL BULL**** BUT HAPPENS WHEN IT IS IN MOTION SLOWING DOWN AND TURNING MOSTLY.
Air bags, Jan 1, 2021
THE VEHICLE WAS IN MOTION ON A CITY STREET, THE AIR BAG LIGHT COMES ON AND OFF, VEHICLE HAS NOT BEEN INVOLVED IN ANY TYPE OF ACCIDENT SO NOT SURE WHY THE LIGHT IS COMING OFF OR ON? THANKS
Electrical system, Dec 28, 2020
UCONNECT RADIO/SATELLITE CHANNELS RANDOMLY CHANGE BY THEMSELVES WHICH IS A REAL DISTRACTION WHILE DRIVING. I STARTED HAPPENING ABOUT A MONTH AGO.
Fuel system, Gasoline, Dec 17, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS AT A STANDSTILL, WHEN HE STARTED TO SMELL FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWN'S STERLING CHRYSLER DODGE JEEP RAM (21900 AUTO WORLD CIR, STERLING, VA 20166;(571) 390-6900) WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL RAIL CROSSOVER TUBE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V814000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
Exterior lighting, Dec 17, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LED HEADLIGHTS FLICKERED WHILE DRIVING AT NIGHT CAUSING THE HEADLIGHTS TO PROVIDE INADEQUATE LIGHTING FOR SAFE NIGHT TIME DRIVING. COURTESY CHRYSLER DODGE JEEP RAM (440 28TH ST SE, GRAND RAPIDS, MI 49548, (888) 497-0049) WAS CONTACTED AND STATED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED AT A COST OF $2300. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BUT, OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Dec 8, 2020
WHILE DRIVING 10-15 MPH ON A DESOLATE RESIDENTIAL STREET, MY HEADS UP DISPLAY READ 'SHIFT TO P' WITH NO RESPONSE WITH THE GAS PEDAL PRESSED AND THE ENGINE TURNED OFF BUT ACC WAS ON AND I WAS ABLE BRAKE TO A STOP, PUT THE VEHICLE IN PARK AND PRESS PUSH TO START TO RESTART THE ENGINE. THE VEHICLE OPERATED PROPERLY AFTERWARDS AND I WAS ABLE TO DRIVE HALF A BLOCK TO MY HOUSE AND PARK. IF I WAS ON THE HIGHWAY I MIGHT BE DEAD.
Power train, Engine, Fuel/propulsion system, Nov 22, 2020, fire
WHILE DRIVING THE VEHICLE AND TOWING MY BOAT (APPROX 4500LBS) FOR THE PREVIOUS HOUR OR SO ON STATE HIGHWAY BETWEEN 50-65 MPH WITH SOME STOPLIGHTS (NOT INTERSTATE), THE CHECK ENGINE LIGHT (CEL) CAME ON AND THE DRIVER INTERFACE ON THE INSTRUMENT CLUSTER CAME ON DISPLAYING SOMETHING TO THE EFFECT OF "SERVICE ELECTRONIC THROTTLE CONTROL SYSTEM". CONTINUED DRIVING APPROXIMATELY 2 MILES TO GET TO AN INTERSECTION TO TURN OFF THE MAIN ROAD. ONCE STOPPED AT THE STOPLIGHT I NOTICED SLIGHT SMOKE COMING FROM THE LEFT FRONT CORNER OF THE HOOD BY THE HEADLIGHT. I PLACED THE VEHICLE IN PARK, PUT THE HAZARDS ON AND PULLED THE HOOD RELEASE. BY THE TIME I EXITED THE VEHICLE AND MADE MY WAY AROUND THE DOOR TO THE HOOD, THICK BLACK SMOKE WAS BILLOWING FROM ALL AROUND THE HOOD AND FLAMES WERE NOTICED COMING THROUGH BODY GAPS AND THE GRILL. WITHIN 30 SECONDS THE ENTIRE ENGINE BAY AND HOOD WAS ENGULFED IN FLAMES. I DID MANAGE TO GET THE BOAT UNHOOKED AND PUSHED BACK AND DOCUMENTED WITH PHOTOS. THIS IS THE THIRD TIME THESE INDICATIONS (CEL) AND DRIVER INTERFACE DISPLAYED THE EXACT SAME INDICATIONS. THE FIRST TIME IT RESOLVED UPON SHUTTING DOWN THE VEHICLE. THE SECOND TIME, IT WAS BROUGHT TO THE DEALER. APPROX 1 MONTH PRIOR TO THE FIRE THE DEALER FOUND NOTHING ON INSPECTION AND RESET THE CODE. THE CODE WAS FOR EXCESSIVE EGR FLOW. ADDITIONALLY THE DEALER PERFORMED ANY OUTSTANDING RECALLS ON THE VEHICLE. THIS VEHICLE WAS EQUIPPED WITH THE 3.0 ECO DIESEL ENGINE AND WAS BOUGHT NEW, DEALER, SERVICED ITS ENTIRE TIME AND HAD APPROXIMATELY 70K MILES ON IT. I HAVE NO DOUBT THIS WAS DIRECTLY RATED TO AN EGR PROBLEM THAT THESE PARTICULAR ENGINES HAVE HAD ISSUES WITH DIRECTLY RESULTING IN THE FIRE.
Power train, Electrical system, Nov 3, 2020
THIS IS NOW 4TH OR 5TH TIME. DRIVING CAR, CAME TO A STOP THEN IT STALLED ON ME. THIS TIME SOMETHING DIFFERENT HAPPENED. AFTER TRYING TO SHUT DOWN, RESTART IT AUTOMATICALLY WENT INTO 4 LOW! I WAS ABLE TO GET INTO A PARKING LOT OF THE SIDE OF THE ROAD UNLIKE LAST TIME. THIS TIME I HAVE FOOTAGE OF THE ENTIRE EVENT. I FIND IT HARD TO BELIEVE THAT OTHER JEEPS SAME YEAR AS MINE ARE BEING RECALLED FOR SAME REASON, BUT MINE ISN'T MAKING THE VIN CUT. THIS IS NOW MY 3RD REPORT TO THIS SITE. THE OTHERS WERE DONE BEFORE NEW RECALL CAME OUT. SOMETHING NEEDS TO BE DONE BEFORE THIS KILLS SOMEONE.
Steering, Power train, Service brakes, Oct 26, 2020
WAS DRIVING ON THE ROAD WHEN ALL OF A SUDDEN THE DASH BOARD LIGHTS STARTED BLINKING AS WELL AS GEAR LIGHT BY THE SHIFTER. LOST POWER AND COSTED TO A STOP IN THE MIDDLE OF THE LEFT TURN LANE. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM SO FAR.
Power train, Oct 19, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45-50 MPH, THERE WAS AN ABNORMAL ROARING SOUND DETECTED. THE GEAR SHIFTER JUMPED OUT OF GEAR AND SHIFTED TO MANUAL. THE CONTACT PULLED OVER AND THE VEHICLE DROVE AS DESIGNED. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING THERE WAS AN ABNORMAL SOUND DETECTED AND THE VEHICLE FAILED TO EXCEED 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THE VERIZON HUM DEVICE PROVIDED DTC CODE: P1B93 (GEAR ONE INCORRECT RATIO). THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Power train, Oct 12, 2020
SERVICE SHIFTER LIGHT CAME. THERE ARE A LOT OF ISSUES WITH THE SHIFTER
Electrical system, Exterior lighting, Oct 3, 2020
WHEN DRIVING AND COMING TO A LIGHT MY STOP/START WILL KICK ON AND WILL SHUT OFF MY LIGHTS TO MY VEHICLE AND THE POWER TO MY RADIO. WHILE AT A STOP LIGHT MY LIGHTS WILL DIM AND GET BRIGHTER ALONG WITH MY VOLTAGE JUMPING UP AND DOWN FROM A LOW OF 10V TO A HIGH OF 15V WHILE THIS IS HAPPENING MY LIGHTS DIM AND GET BRIGHTER ALONG WITH MY DOME LIGHTS DOING THE SAME THING. MY JEEP HAS STALLED OUT WHILE STARTING THE CAR AND SOMETIMES WHILE DRIVING. MY JEEP HAS ALSO POPPED UP WITH A WARNING SAYING MY STOP/START IS UNAVAILABLE AND NEEDS TO BE SERVICED. I HAVE ALSO HAD TO REPLACE A YEAR OLD BATTERY WITH A BRAND NEW ONE BECAUSE MINE WENT COMPLETELY OUT.
Other or unspecified, Sep 21, 2020, fire
ON 9/20/20 AT APPROX 4:30PM EST, AS WE LEFT A PARKED POSITION AND BEGAN EXITING A PARKING LOT, WE SUDDENLY SMELLED A STRONG ODOR THAT WAS SIMILAR TO THE SMELL OF BURNING CLUTCH PLATES, WE THEN OBSERVED BLACK SMOKE COMING THROUGH THE FRONT PASSENGER VENT. I IMMEDIATELY PUT THE VEHICLE IN PARK WHERE IT STOOD, MY HUSBAND EXITED THE VEHICLE AND I WENT TO THE BACK TO LEASH AND REMOVE MY TWO DOGS FROM THE BACK SEAT. ONCE MY DOGS WERE SAFELY OUT OF THE VEHICLE, I HANDED THE LEASH TO MY HUSBAND, WENT BACK TO THE VEHICLE AND TURNED OFF THE ENGINE, REMOVED OUR CELL PHONES AND MY PURSE AND STOOD BACK FROM THE VEHICLE. WHEN NO FLAMES WERE OBSERVED, WE OPENED THE HOOD AND OBSERVED BLACK SMOKE AND SMELLED THE SAME SCENT SIMILAR TO BURNING CLUTCH PLATES. THE SMOKE APPEARED TO BE COMING FROM THE BACK OF THE ENGINE NEAR THE FIRE WALL. I WAITED APPROXIMATELY 5 MINUTES AND WHEN NO FURTHER SMOKE OR ANY OTHER SIGNS OF A FIRE WERE OBSERVED I RESTARTED THE VEHICLE TO MOVE IT FROM THE TRAVEL LANE, THE VEHICLE STARTED AND APPEARED TO RUN AS NORMAL AND NO CODES WERE SHOWING ON THE DASH. I IMMEDIATELY SHUT THE VEHICLE BACK OFF AFTER MOVING IT APPROXIMATELY 30 FEET TO A SAFE PARKING PLACE AND CALLED FOR TOWING. THE TRUCK WAS TRANSPORTED TO CRISWELL CHRYSLER IN THURMONT, MD SOME TIME THAT EVENING. I SPOKE WITH A CUSTOMER SERVICE PERSON, LUKE, AT CRISWELL AND DESCRIBED WHAT HAD HAPPENED. AROUND 4:45PM ON 9/21/20 I WAS TOLD THE TECHNICIAN HAD FOUND MULTIPLE BURN HOLES IN MY "INTAKE MANIFOLD". HAVING OWNED A RAM1500 ECODIESEL AND HAVING HAD THE EGR COOLER RECALLED ON THAT VEHICLE, IT CAME TO ME THAT THIS JEEP COULD BE HAVING THE SAME ISSUE. I AM CONVINCED THAT IF WE HAD BEEN DRIVING DOWN THE HIGHWAY, WHATEVER CAUSED THE INTAKE MANIFOLD TO BURN, COULD HAVE CAUSED A CATASTROPHIC FIRE EVENT, PUTTING THE LIVES OF MYSELF AND MY FAMILY IN DANGER. I HAVE FILED WITH FCA, CASE NUMBER 77286484
Power train, Engine, Sep 17, 2020
SOMETIMES WHEN IN DRIVE THE CAR STARTS FORCING ITSELF TO MOVE FORWARD MOTION, ONLY HAPPENS WHEN TURNING ON A 4WAY STREET! ALSO THE CAR AUTOMATICALLY TURNS OFF AT RED LIGHTS IF LOW ON GAS IT SHUT OFF AND WE WERE STUCK AT A RED LIGHT