2016 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 310 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2016 reports, 27 involved a crash and 7 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 10, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Campaign 16V814000 on NHTSA.gov
Power train, automatic transmission, park/neutral start interlock switchApr 27, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Campaign 16V249000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Representative owner complaints
310 reports, newest first.
Power train, Sep 13, 2020
WHILE THE VEHICLE IS IN MOTION AND SLOWING DOWN IT LUNGES FORWARD WITH NO INPUT FROM THE DRIVER. THIS SOMETIMES OCCURS BY TAKING YOUR FOOT OFF THE GAS. THIS HAPPENS EVERYWHERE, ON CITY STREETS, HIGHWAYS ETC. THIS HAS HAPPENED ALMOST EVERY TIME THE CAR IS DRIVEN.
Seats, Sep 12, 2020
HEAD REST DEPLOYED WHILE DRIVING
Power train, Engine, Fuel/propulsion system, Sep 7, 2020
DRIVING DOWN THE HIGHWAY AND LOST ALL POWER. WILL NOT RESTART. TOWED TO DEALER THEY SAY IT'S FUEL PUMP RELATED. IT IS A FUEL PUMP RELAY WHICH IS A VERY KNOWN ISSUE (RECALL) ON 2011-2013 BUT NOT ON ANYTHING NEWER.
Other or unspecified, Engine, Fuel/propulsion system, Sep 7, 2020
SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.
Steering, Aug 16, 2020
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT. I HAVE NO POWER STEERING AND THERE IS A MESSAGE ON MY DASH THAT SAYS POWER STEERING UNAVAILABLE, SERVICE REQUIRED. I HAVE 36, XXX MILES ON IT.
Structure, Aug 11, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN HIS VEHICLE, HE NOTICED THE DASHBOARD RISING AS BUBBLES APPEARED. THE CONTACT MENTIONED THE DASHBOARD FAILURE WAS BECOMING VERY CONCERNING BECAUSE ITS HARD TO SEE THE ROADWAY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER LAKELAND SQUARE MALL (3800 US HIGHWAY 98 NORTH, LAKELAND, FL 33809) WHERE THE DASHBOARD WAS INSPECTED AND IT WAS DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALLS WAS ON THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Power train, Service brakes, Aug 10, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESUME NORMAL DRIVING. THE CONTACT HAD TAKEN THE VEHICLE TO SNETHKAMP CHRYSLER DODGE JEEP RAM (11600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) ON TWO SEPARATE OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE UPON DEPRESSING THE BRAKE PEDAL AS WELL AS UPON ACCELERATION AFTER A COMPLETE STOP. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY REFERRED HER BACK TO THE SAME DEALER FOR AN APPOINTMENT. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 51,000.
Power train, Electrical system, Fuel/propulsion system, Jul 12, 2020
MY CAR WILL RANDOMLY STALL OUT WHEN I SLOW DOWN OR COME TO A STOP WHILE DRIVING. THERE HAVE BEEN AT LEAST 4 TIMES WHERE I'VE BEEN STOPPED AT A RED LIGHT AND IT AUTO-STOPS AND THEN DOESN'T START BACK UP AGAIN WHEN THE TRAFFIC STARTS MOVING AGAIN. A MESSAGE COMES UP ON MY DASHBOARD TELLING ME TO SHIFT TO P AND THEN BACK TO MY DESIRED GEAR. I'LL TRY TO RESTART MY CAR 2-3 TIMES BEFORE ANYTHING HAPPENS. I'VE BEEN ON HILLS AND ON HIGHWAYS WHEN THIS HAS HAPPENED AND ALMOST GOTTEN INTO AN ACCIDENT ON AT LEAST 4 OCCASIONS BECAUSE OF IT. I'VE ONLY HAD THIS CAR FOR A YEAR SO 4 'CLOSE CALLS' IS A BIT MUCH FOR SUCH A SHORT AMOUNT OF TIME.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 11, 2020
28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.
Vehicle speed control, Jun 25, 2020
I WAS PULLING OUT ONTO THE HIGHWAY FROM A STOP POSITION, AS I TRIED ACCELERATE THE ENGINE ACTED LIKE I WAS IN NEUTRAL OR PARK! I THOUGHT I HIT THE GEAR SHIFT INTO PARK OR NEUTRAL, BUT I WAS IN DRIVE. IT WENT BACK INTO DRIVE MODE SECOND S LATER. SCARY FEELING WITH TRAFFIC GOING 50 MPH AROUND ME! WELL IT DID IT AGAIN GOING FROM A STOP POSITION TURNING LEFT ONTO A BUSY 3 LANE STREET. NOW I KNOW SOMETHING IS NOT RIGHT!! SO FAR NO RECALL ON MY VIN #, BUT MANY OTHER 2016 JEEP GRAND CHEROKEE HAVE BEEN RECALLED WITH SOMETHING SIMILAR. IT'S VERY SCARY , DANGEROUS, AND HAZARDOUS! *TR
Engine, Jun 21, 2020
TWICE NOW I HAVE HAD MY JEEP DIE ON ME WHILE WAITING AT A TRAFFIC LIGHT. FIRST TIME I HAD TO BE PUSHED TO THE SIDE OF THE STREET BY STRANGERS BECAUSE NOTHING WOULD RESTART IT AND IT WAS AT ON A BUSY ROAD AT PEAK TIME. SECOND TIME WAS THIS WEEK. WAITING AGAIN FOR LIGHT TO TURN, AS I STEPPED ON THE GAS TO GO, THE CAR SHUT DOWN. BOTH TIMES I TRIED TO PUT IT INTO PARK, RESTART, NADDA. THIS TIME IT STARTED BACK UP WITHIN ABOUT ONE MINUTE.
Engine, May 29, 2020
MAKING RIGHT HAVE TURN INTO GROCERY STORE FROM HIGHWAY AND VEHICLE ABRUPTLY DIES. 'SHIFT TO P' COMES ON, AND CAR WON'T IMMEDIATELY START. IT TAKES 3 OR 4 CYCLES TO START. *TR
Power train, Engine, May 16, 2020, crash
BACKING UP TO PARKING SPOT A HOME, FROM A DEAD STOP I GOOSED THE THROTTLE TO GO UP A SLIGHT INCLINE AND THROTTLE STUCK WIDE OPEN IN REVERSE. STOOD ON THE BRAKE FOR 20FT WHILE FIGHTING THE THROTTLE, HIT THE SIDE OF GARAGE AND THREW IT INTO DRIVE AND CONTINUED TO STAND ON THE BRAKES FOR ANOTHER 40FT IN DRIVE. AFTER SMASHING THE IGNITION BUTTON FRANTICALLY ABOUT A DOZEN TIMES AND ALSO ENGAGING THE EMERGENCY BRAKE, THE JEEP SHUT OFF. THIS ALL HAPPENED IN OUR DRIVEWAY THAT OUR CHILDREN PLAY ON OFTEN. LUCKILY NO ONE WAS HURT, AND NO ONE WAS IN THE VEHICLE WITH ME BUT THIS COULD HAVE BEEN WAY WORSE. NEVER HAD AN ACCIDENT IN MY LIFE UNTIL THIS EVENT. COMPLETELY OUT OF MY CONTROL. NOTE THE SKID MARKS ON THE DRIVEWAY. *TR
Power train, Vehicle speed control, Electronic stability control (ESC), May 5, 2020
ON MAY 3RD 2020 DRIVING ON HIGHWAY THE ACCELERATOR SENSOR WENT OFF. HEARD A LOUD POP. VEHICLE LOST POWER AND SPEED DECLINED FROM 55 TO 30. I FLOORED IT AND THE CAR WOULD NOT REACH SPEED OF 55 MPH. I HAD NO CELL SERVICE AND WAS 45 MILES FROM EVEN A TOWN. LIMPED THE CAR TO DEALER AND LEFT THERE. THIS IS THE 3RD TIME THIS HAS HAPPENED AND THE DEALER TELLS ME THEY CAN'T GET IT TO REPEAT. VEHICLE IS CURRENTLY AT THE DEALERSHIP. I HAVE CALLED AND LEFT A MESSAGE AND HAVE HEARD NOTHING. *TR
Fuel/propulsion system, Apr 1, 2020
THE VEHICLE HAS HARD STARTS, AND OCCASIONALLY SHUTS OFF WHILE DRIVING WHEN THE VEHICLE START AND STOP SWITCH IS ON IT WILL SHUT OFF WHEN YOU STOP AND WILL NOT TURN ON UNLESS YOU PUT IT IN PARK AND START IT UP.
Electrical system, Electronic stability control (ESC), Service brakes, Mar 18, 2020
VEHICLE AT DAY ONE OF PURCHASE SHOWS A ACC/FCW RADAR SENSOR WARNING AND COMPANY IS WELL AWARE OF MANY OF THESE CARS SHOWING THE SAME ISSUES, YET CARES NOTTO DO ANYTHING ABOUT THE ISSUE BEING RAISED...
Electrical system, Electronic stability control (ESC), Mar 4, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO VIBRATE, LOST POWER STEERING WITH THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF MANUALLY. SHORTLY THEREAFTER THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO BOARDWALK CHRYSLER/JEEP LOCATED AT (1B BAIR ISLAND RD, REDWOOD CITY, CA 94063), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Electronic stability control (ESC), Feb 21, 2020
VEHICLE WITH 50,000 MILES WAS STOPPED AT RED LIGHT AFTER EXITING THE INTERSTATE, CHECK ENGINE LIGHT CAME ON, CONTINUED TO DRIVE THEN WARNING SOUNDS AND DASHBOARD LIGHTS STARTED FLICKERING AND ALMOST EVERY SERVICE ALARM CAME ON, SERVICE ABS, SERVICE STABILITY SYSTEM, SERVICE SHIFTER, THEN ENGINE HAD A DRAG NOISE AS IF IN LOWER GEAR. I STOPPED AND ATTEMPTED TO PLACE IN PARK BUT COULD NOT SHIFT INTO PARK.. I KILLED THE ENGINE, PLACED IN PARK AND RESTARTED AND CONTINUED WITH THE LOW DRAG NOISE AND DASHBOARD CONTINUED TO FLICKER AND CAR FELT AS THOUGH IT WOULD STALL, WHEN ARRIVED TO PARKING LOT, COULD NOT SHIFT INTO REVERSE. THIS IS VERY DANGEROUS AS I FELT VEHICLE WOULD LURCH FORWARD AND I HAD NOTCONTROL.
Power train, Feb 13, 2020
VEHICLE WAS IN PARK AT STARTUP. WITH FOOT ON BRAKE, I PUSHED THE START BUTTON. WITH ENGINE RUNNING, TRANSMISSION WOULD NOT SHIFT OUT OF PARK. AFTER TURNING THE ENGINE OFF AND BACK ON MULTIPLE TIMES, IT FINALLY ALLOWED ME TO SHIFT (3RD TIME AFTER IT SET FOR A FEW MINUTES). THIS PROBLEM LOOKS VERY SIMILAR TO THE PROBLEM OCCURRING IN THE SAME YEAR VEHICLE WHICH IS SUBJECT TO RECALL, HOWEVER, MY LOCAL DEALERSHIP IS SAYING MY VEHICLE IS NOT A PART OF THE RECALL. "2016 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED MAY 15, 2015 TO FEBRUARY 19, 2016. THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID..."
Electrical system, Structure, Electronic stability control (ESC), Feb 2, 2020
THE AUTO START/STOP FEATURE DOES NOT PROPERLY FUNCTION CAUSING THE CAR TO SHUT OFF WHEN WE'RE AT A FULL STOP. I HAVE TO SWITCH GEAR TO PARK THEN RE-START THE CAR. THE HOOD SENSOR DOESN'T REGISTER EVEN IF IT'S COMPLETELY CLOSED . THE WARNING LIGHT ON THE DASHBOARD WILL SAY IT'S OPEN EVEN WHEN IT'S NOT.
Power train, Vehicle speed control, Jan 27, 2020
LOSS OF POWER.... ELECTRONIC THROTTLE SENSOR. AGAIN SECOND TIME LOST POWER IN MY VEHICLE ON HIGHWAY 299 IN SHASTA COUNTY HEADED HOME TO TRINITY COUNTY CA . AGAIN I HAD NO CELL SERVICE. THIS TIME I HAD MY 9 YEAR OLD DAUGHTER WITH ME OUR DOG AND A VEHICLE FULL OF GROCERIES. NOW I AM SCARED OF THIS VEHICLE. SCARED TO DRIVE IT. I HAVE CALLED MANUFACTURER THEY HAVE DONE NOTHING BUT CLOSE ALL MY CLAIMS AND CASES. DENIED MY ARBITRIATION. WONT APPEAL EVEN THOUGH I HAVE POWERTRAIN WARRANTY OF 100K MILES. THIS VEHICLE IS NOT SAFE! THEY WOULDN'T EVEN GIVE ME A COMPARABLE VEHICLE. DEALERSHIP AGAIN TOLD ME THEY DON'T KNOW WHAT IS CAUSING THIS AND THEY CAN'T FIX IT.
Power train, Vehicle speed control, Jan 27, 2020
LOSS OF POWER DRIVING DOWN THE HIGHWAY. WENT FROM GOING 60 MPH TO 20 MPH. DEALERAHIP SERVICE COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEARED CODE AND STATED VEHICLE SEEMED TO BE RUNNING FINE. I WAS DRIVING ON A RURAL HIGHWAY 299 IN TRINITY COUNTY CALIFORNIA WHERE THERE WAS NO CELL SERVICE AND WAS LEFT STRANDED. I DROVE ON THE SHOULDER THE REST OF THE 30 MILES TO GET TO DEALERSHIP.
Engine, Jan 21, 2020
THE START/STOP FEATURE ON THIS MODEL JEEP GRAND CHEROKEE MALFUNCTIONED AT A MAJOR INTERSECTION. THE ENGINE STOPPED WHILE I WAS AT A RED LIGHT FOR A PROLONGED PERIOD OF TIME (THE FEATURE WORKING AS IT SHOULD AT THAT MOMENT); WHEN THE LIGHT TURNED GREEN, AND I RELEASED MY FOOT OFF THE BREAK, THE ENGINE WOULD NOT TURN BACK ON. THE VEHICLE HAD TO BE PUT IN PARK, TURNED OFF AND TURNED BACK ON FOR THE ENGINE TO POWER BACK UP AND MOVE.
Other or unspecified, Jan 13, 2020
THE TOUCH SCREEN RADIO WENT OUT. BECAUSE OF THIS, WHEN THE SEAT WARMERS COME ON VIA REMOTE START, THEY CANNOT BE SHUT OFF, SO THE SEAT GETS EXTREMELY HOT. ALSO, IT WILL ACT LIKE IT'S STARTING BACK UP, AND THE BACK UP CAMERA WILL COME ON EVEN WHILE DRIVING FORWARD. IT KEEPS SHUTTING DOWN AND COMING BACK ON TO WHERE IT SAYS "JEEP" THEN IT WILL SHUT OFF AGAIN.
Engine, Jan 2, 2020
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING BEGAN TO FLICKER AND THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209, (718) 836-2600)WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.