2018 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 854 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2018 reports, 42 involved a crash and 10 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Campaign 18V759000 on NHTSA.gov
Equipment, accessory, floor matOct 29, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Campaign 18E097000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJan 11, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Campaign 18V048000 on NHTSA.gov
Representative owner complaints
854 reports, newest first.
Air bags, Seats, Aug 25, 2024
Active head restraint went off while parked in a parking lot with individual sitting in affected seat. No accident/collision happened, no warning lights or other symptoms prior.
Electrical system, Aug 23, 2024
Battery drain. Two (2) new batteries installed Aux and Main battery bought/installed February 2024. I am still having battery drainage issues.
Electrical system, Seats, Back over prevention, Aug 21, 2024, fire
I was driving to work with the heated seat on. I began to feel my lower back getting extremely hot. I leaned forward and when I did I could smell something burning and my back began to burn. I quickly pulled over and jumped out of the car as quickly as possibly to see that my seat had physical flame coming from it. I contacted Jeep about the situation and was ultimately told it was somehow not a manufacturing issue. In addition to the seat fire my touch screen has completely delaminated and sometimes works and sometimes doesn’t. Making it a safety hazard with the back up camera only showing when screen is operational. The screen also does things on its own. Changing radio stations, blasting radio volume, turning on/off. This is extremely distracting while driving.
Air bags, Aug 15, 2024
There is a faulty connection so the airbags may not deploy
Other or unspecified, Aug 14, 2024
The screen to the radio and the navigation is delaminating. This is a safety concern as the screen is uncontrollable and can not be used. This was confirmed by a Jeep dealership. Jeep will not acknowledge the problem or repair the issue.
Electrical system, Aug 13, 2024
Touchscreen has delaminated, causing Jeep to turn vehicle AC, Heat, Radio, Audio systems on and off at random and unable to control. Vehicle has become unsafe to drive.
Structure, Aug 1, 2024
The glue of the dashboard has caused the leather on the dashboard to bubble on my 2018 Jeep Grand Cherokee. I brought it to the jeep dealership, and they said it happens all the time from the sun. Its a known defect, but its not covered by the extended warranty. They said they have had recalls on this in the past with other years and models, but not this year/model yet. I reached out to Jeep Cares and Chrysler, but neither will help.
Visibility, Jul 30, 2024
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the rear glass fractured without impact. The contact's minor children were seated in the rear seat when the failure occurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Electrical system, Jul 29, 2024
The stereo system screen began delaminating approximately 1 year ago. The delamination causes the stereo to malfunction, make sounds, and cause a major distraction when driving. It has come to my knowledge that this is a very frequent issue in the 2018 Grand Cherokees. There were no warning messages, the screen just glitches and completely malfunctions which is making it dangerous to drive and manage simultaneously.
Other or unspecified, Jul 29, 2024
this is a known jeep problem. the radio screen which controls not only the radio but other systems including ac/heat/defrost is delaminating and randomly clicks all over the screen. jeep is refusing to fix this known manufacturing defect because i am not the original owner. this is a very significant safety issue because a lot of the controls are via the screen including putting it into tow mode. it is also very distracting when driving and could lead to serious injury or death. this has been an ongoing issue since i purchased the vehicle and is getting worse. please advise.
Electrical system, Vehicle speed control, Service brakes, Jul 25, 2024
While driving, all the light on the dashboard come on. When this happens the speedometer is not working the windshield wipers come on. The emergency brake light is on, the car shifts out of gear and the turning signals don't work and the hazard lights won't work. This is all happening at the same time. I'm unable to inform people on the road that I'm in distress because my hazard light won't work I don't know how fast or slow I'm going. I can't inform the people on the road that I want to change lanes. Then after a while all the lights on the dashboard would go out and the check engine light would remain on for maybe two days and than go out. This problem has been going on since January I have paid thousands of dollars attempting to get this problem fixed. My car has been back and forth to the same Chrysler central Ave dealership where I purchased my 2018 jeep grand Cherokee to which I'm still paying for.
Other or unspecified, Engine, Fuel/propulsion system, Jul 23, 2024
I bought a 2018 jeep grand Cherokee limited on July 1,2024. A week after owning the vehicle the jeep kept shutting off while driving on the interstate and the dash said “ put in P and push to start” none of the hazard lights came on. It just automatically shut off in the middle of traffic multiple times and when put into park and tried to restart it would take several attempts. This is unsafe and I’m lucky I did not get into an accident since the vehicle is just turning off while I’m driving on a busy highway not to mention almost getting into an accident since I’m given no warning. I dropped off my jeep at the dealership and they have had it for two weeks stating they can not find any issues with the vehicle. This is frustrating and scary and do not even feel comfortable driving a the jeep that I owned for one week. I have read several complaints in the same issue and k won’t seems to be able to find what is causing this issue.
Other or unspecified, Jul 23, 2024
The screen that controls many of the functions in the vehicle is delaminating and from online forms I have researched this is a very common problem.
Engine, Jul 20, 2024
Car dealer said that they already fixed the recalled issue. But we took car to the dealer also for car overheating in very short distances and the car only has about 67,300 miles. The dealer said that they "found stored DTC in PCM" P0304(Cylinder #4 Misfire). "There are combustion gases in cooling system." They said the car needed cylinder head replacement and engine replacement quoting me $8001.88 for repairs which I could not pay. The car has only been driven locally. We also suspect that this car may have been damaged by hurricane Michael in Florida in 2018 and damage may have not been reported. Car was bought in Florida in approx. September 2018 by owner 1 who sold the car to owner 2 with only approx. 2500mi after Hurricane Michael (Oct 9-10th). The car was sold to owner 2 in November 2018 in Florida then brought to California in 2021 and sold to owner 3 who is making this report. Or car may have already presented mechanical issues that may not been reported. Car has only been driven locally.
Fuel system, Gasoline, Jul 16, 2024
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while at the gas station and refueling the vehicle, the contact became aware that the pump nozzle was stopping as if the tank was full. The contact stated that fuel system warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the fuel tank. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The failure mileage was approximately 82,000.
Equipment, Jul 15, 2024
Tv screen delaminated on its own
Air bags, Jul 12, 2024, crash
Air Bags Failed to Deploy During An Accident Vehicle Hit A Tree No Warning Lamps Prior To Accident Vehicle Towed Due To Damage Vehicle Deemed Totaled By Insurance Company
Other or unspecified, Engine, Jul 12, 2024
Stop Start comes on and will turn the car off when stopped. I have to put the car in Park to restart the car. The deal said that there is no recall for this issue.
Engine, Jul 9, 2024
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power intermittently. Additionally, the contact observed a burning odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam shaft, oil valve, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Engine, Jul 1, 2024
Car began to shake after looking under the hood found low coolant. After replacing the coolant it continued to run low only after 1 week. After second time replacing coolant engine light came on and it was taken to a mechanic who had codes come up as misfires. After replacing spark plugs and full tune up, engine light came back on. After taking it to a dealership they found a crack in the gasket at coolant passage. Car never over heated for the crack to have happened. Also seeing many other people with the same issue at the same mileage of 72k mile or less. I believe there is an issue with the head gasket.
Exterior lighting, Lane departure, Jun 26, 2024
Driving home on dark, deserted roads, my brights will not click on. When I click, nothing happens. When I hold the turner back in the mode to “flash my brights”, the bright headlights will come on. I had to drive holding this back almost an hour so I could see. I had a mechanic look and he said the switch is wired to the computer, so it is not an easy fix, but will have to go to the dealership. This is a safety issue. Dealerships are far from me and expensive. I’ve never had this issue with a vehicle before, when all lights are functioning. It should be recalled and fixed by the manufacturer.
Other or unspecified, Fuel/propulsion system, Jun 10, 2024
At around 66,861 miles my car started to do a weird shaking, slowing down on highway, rattling, and missing. I brought to dealer and they stated I needed an EGR valve replacement. This was done yet the code did not reset and the problem happened again. Now, I’m told well my vehicle needs an egr cooler!??? What is this? And why was this not communicated to me before I had the work done. Also, why would this malfunction so fast. This was July 18, 2022. There are no recalls but there should be with this happening so soon? I have children and this is scary on the highway.
Engine and engine cooling, Jun 10, 2024
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the vehicle failed to start-up as needed. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the Exhaust Gas Recirculation (EGR) valve. The contact was informed that the EGR valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.
Electrical system, Other or unspecified, Engine, Jun 9, 2024
My jeep has stalled on me twice attempting to go through a stop sign at a busy intersection as soon as I slowed the jeep down and then accelerated to go through the stop sign it stalled on a major hwy. no lights come on and the automatic shutoff button is turned off And for the past month the jeep hasn’t started without either a jump or sitting a while after it was hooked to another vehicle.
Power train, Electrical system, Jun 5, 2024
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the vehicle was shuddering while idling. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated while driving 25 MPH and depressing the brake pedal, the vehicle stalled. The vehicle failed to restart and was towed to the residence. The contact stated that the vehicle was able to restart the following day. The check engine warning light was illuminated. Several messages indicating the air bag, the Engine Stop/Start system, the FWD system failures, and other unknown failures were displayed. Additionally, the contact stated that the vehicle stalled while driving on another occasion. The vehicle was towed to the residence, where a mobile independent mechanic diagnosed that the PCM had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and advised the contact to take the vehicle to their location for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 36,000.