2019 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 368 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2019 reports, 18 involved a crash and 4 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, driveline, differential unitMar 26, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Campaign 20V183000 on NHTSA.gov
Representative owner complaints
368 reports, newest first.
Other or unspecified, Engine, Jan 25, 2025
While ideling at a stop light the vehicle RPMs drop low and the engine shuts off. This has occurred multiple times, 4-5 times over 6 months. When this happens the dash displays "vehicle requires restart" This happens in traffic and has left me as a stalled vehicle and a hazard to others.
Steering, Air bags, Service brakes, Jan 25, 2025, crash
On December 31, 2024 we had a 2019 Jeep Grand Cherokee Laredo cause a crash due to malfunctioning parts. The ABS brakes failed and locked up. The steering wheel also locked up, causing the vehicle to crash hard into a guard rail. This resulted in the vehicle being totaled, property damage, and a ER visit. While braking on a mountainous road, the brakes and wheel locked up and the vehicle could not be controlled. The police report states this is what happened. We had the vehicle into the dealership multiple times within a year stating that the brakes weren't working properly. They kept telling us that they couldn't find any issues; however, they kept trying to replace different parts to both the front and rear brakes. The vehicle was inspected by the police, insurance adjuster, and a collision body shop. The vehicle was totaled and not 1 single air bag deployed during the collision either. This incident was confirmed by the 3 parties I listed. A family members life was put at risk and looking at the damage, it appeared that it started to roll but ended coming back down instead. When I contacted Mopar about this incident, I was informed of the recall. They also said that there was a fix for the recall. However, there is no fix as to date. We are short a vehicle, which was paid off, an increase in auto insurance, and had a Lifetime Max Care Warranty through Mopar. None of this was in our control. The insurance company has taken the vehicle into their possession. There was no warning signs, it just happened suddenly.
Service brakes, Hydraulic, Jan 24, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Vehicle speed control, Forward collision avoidance, Jan 24, 2025
Electronic stability control, check engine and ABS lights are all on. This effects not only my ESC- I have gone out of control multiple times in bad weather, but because of this the cruise control and the automatic starter on my vehicle do not work either. I live in northern VT where winters are tough. ESC needs to be working properly to prevent potential for crash. I have come close several times this winter to going out of control. Also very annoying that the convenience items do not work. Lastly- these lights have been showing on the dash since last summer. I wanted to trade the vehicle in about this time and still do for a different vehicle but can not because of the dash being lit up. This is causing significant financial impact on my household as the vehicle is depreciating day by day and I would certainly not get what its worth with a dashboard full of mechanic error lights.
Air bags, Jan 23, 2025
As I was sitting in the back part of my jeep in the hatch out of nowhere the car shook and a large bang went off. I searched the car to find out what happened I couldn't figure it out. later when I got home my son noticed that the driver side headrest looked funny. I checked it myself and saw that the driver side air bag on the headrest deployed itself. My car has not been in any accident and the air bag deployed on its own. When I took my car for a routine oil change. I was informed that it's not jeeps responsibility and I didn't have any warranty coverage.
Service brakes, Hydraulic, Jan 23, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed on ice, the rear wheel spun. The contact stated that it was very difficult to maintain the stability of the vehicle. In addition, the parking assist feature and the brake light remained illuminated after the brake pedal was released. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired; however, the independent mechanic cleared the codes. The codes reoccurred. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 62,715. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jan 23, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Jan 14, 2025
My car is saying to service my Electeonic stability control. It is making weird noises when I back up. It’s skidding when starting off from a complete stop. This is absolutely putting my safety at risk. And I am afraid to drive the vehicle to my job. With the ESC not working driving this is putting me at risk. And if there is no fix “yet” what am I supposed to do? The vehcile was also shaking when I was going up a curved on ramp to get on the highway probably 35-40 mph?
Service brakes, Hydraulic, Jan 10, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Lane departure, Forward collision avoidance, Jan 9, 2025
There is a recall on my 2019 Jeep Grand Cherokee it is a safety recall. Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall StatusRecall Incomplete, remedy not yet available Summary An HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Safety Risk A brake light that inadvertently illuminates may result in surrounding drivers not receiving accurate indication of slowing or stopping, which can cause a vehicle crash without prior warning. Disabled ABS and ESC, that are needed to help control the vehicle, can cause a vehicle crash without prior warning. A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehicle movement which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle.
Power train, Vehicle speed control, Jan 6, 2025
Vehicle shut-off while in route, in traffic, check engine light then came on. The second time this occurred, check engine light came on and immediately vehicle proceeded decelerate from 55 mph to 25 mph while I was on a highway. The vehicle would not shift to a higher gear and remained in the lower gear at 30 mph on a 55 mph highway, causing me to move off to the side , turn off the vehicle and then restart the vehicle. Check engine light not shown, vehicle operated, except shifted hard. On several occasions I have shared with the dealer at service appointments that I experienced transmission sensor issues causing delayed shifting, not able to shift into reverse or drive from park, vehicles stalled, and rough gear changes, unusual noises coming from the transmission. The engine check light would come on, then disappear shortly after, but not always. Service appointments by a Jeep dealership resulted in them updating software, which I shared did nothing to resolve the problem, so I brought the vehicle back and asked they check the transmission fluid level and cleanliness of the fluid, and whatever else needed to be checked. I was told the transmission was completely sealed and it was fine by the dealership. It was not fine, and the vehicle stalled again, and again it while on the freeway, almost getting into and accident, the transmission locked up and would not move past 30 mph. A warning light did not appear. I brought it back to the Jeep dealership for repairs because it is not safe to drive. I am being told that the transmission is defective by the service department. I asked if they drove it and they said yes. This has been a problem I have been trying to get resolved for the last four months of 2024. I do have service records, in my glove box, and a video of the transmission flashing in reverse. Vehicle is at the dealership for assessment and repair.
Service brakes, Jan 3, 2025
My truck slips out of gear because brake lights stay illuminated stays on can shift from any get without applying the brake pedal
Service brakes, Forward collision avoidance, Dec 23, 2024
Brakes lights remain on when vehicle is in Park and in Drive without brake pedal activation. ABS is also engaged in Park and presents with hard pedal and no travel. I brought the vehicle to an authorized Jeep dealer in September 2014. Note- Recall Z48 software update was performed April 2023. Service notes state replaced ABS module, no change. Internal pressure sensor reporting 117PSI with no brake pedal input. Replaced HCU module. I paid $1529 for this repair. FCA refused to reimburse me on the original Z48 recall and now refuses reimbursement for the 94B/NHTSA 24V-838 recall.
Other or unspecified, Dec 11, 2024
The UConnect screen is delaminating. This is a known issue for this year/make/model. Jeep has a history of repairing this under warranty. Despite my vehicle falling within their guidelines for a no-cost repair, they have denied my request. This is a safety issue because as the screen delaminates, it (from what I understand from other Grand Cherokee owners) becomes non-functional. This means the backup camera and critical vehicle controls and settings can be come unusable while the vehicle is in use. I have requested that Jeep repair this under warranty as has been done for many other Grand Cherokee owners (based on my own research).
Vehicle speed control, Engine, Fuel/propulsion system, Dec 2, 2024
Cylinder head gasket(s) has a leak. It limited my ability to speed up and keep up with traffic in a timely manner, requiring me to put on hazards forcing others to navigate around me causing a backlog of traffic and other potential hazards. I have had inspected by two different auto repair shops and both came to the same conclusion, they have also told me that they have seen this issue on the same make and model of my car and other surrounding years of the same make and model quite a bit. check engine light came on, and there was a sensor warning on the dash the day of the problem cropping up. Per the repair shops either this issue has been silently present in my car for some time or the leak in it is very aggressive due to the remaining volume of oil in my engine.
Power train, Nov 25, 2024
Check engine light illuminated, engine sputtered and slowed down at highway speeds causing risk of accident. Head gasket blown at only 67000 miles. This has been a chronic issue with the engine in this vehicle in previous models and was supposed to be resolved.
Seat belts, Nov 22, 2024
ALL 5 seatbelt retractors have gone out at the same time estimated $2000, the dealership put in a claim to Crysler Customer Care that stated they would cover 40% and I would have the remaining 60% since the vehicle has 53,000 miles and is out of warranty. Although, even IF it were still in warranty that part IS NOT covered. This is a safety issue and the manufacture should be responsible.
Electrical system, Nov 5, 2024
Screen is delaminating and sometimes it will randomly hut a button on the screen (seat warmer, radio change, etc). Sometimes this is sudden while on highway and distracts me to see what happened. Thus also makes it much harder to see when using backup cam sometimes to the point of it being useless.
Seats, Other or unspecified, Oct 29, 2024
2019 Jeep Grand Cherokee; Manufacture Date October 2018 Vehicle engine off and vehicle in park in the driveway. Came out to the car to get something out of it and found that the passenger side active headrest safety feature had deployed. My car was not involved any type of collision - nothing has hit my car. It just popped out all on its own when no one was in the car and the vehicle wasn’t even turned on. I have seen SEVERAL reports on this problem, and Jeep agreed to extend the warranty on this problem indefinitely but only on year models up to 2018. My vehicle was manufactured in 2018 but the dealer says my vehicle VIN is not included for this warranty. That’s ridiculous! The same exact problem has occurred to my headrest that they cover for everyone else but not my vehicle. Same problem, made in the same year as the other vehicles were made but mine not covered because the vehicle is labeled as a 2019 design. Also, the faulty part is also made of plastic!!
Electrical system, Service brakes, Engine, Oct 29, 2024
Vehcile affected: 2019 Jeep Grand Cherokee - Overland _ 2 wheel drive Vehicle Mfr Date - October 2018 The vehicle was in Park and engine was off. I got in the driver seat, mashed the brake, pressed the starter button, the starter responded so I immediately took my hand off the button. Even without my hand on the button the starter button would not disengage… it just repeatedly kept spinning and spinning and spinning. Kind of like it was hung or something. I had even tried pressing the start button again to make it stop but that didn’t work… (The button went in and came back out with no problem so the button itself was not stuck) The starter just wouldn’t disengage. I couldn’t figure out what to do. It did this for at least 30 to 45 seconds…. Like, My husband had time to get out of the backseat and WALK all the way around the front car to the driver’s door. Right before he got there I tapped the brake pedal with my foot and it FINALLY disengaged and stopped trying to start the engine. This problem Scared the beejeebies out of me!!! The engine never started up when the starter wouldn’t disengage. I had plenty of gas too - Just under a full tank of gas. Nothing coded. No problem indicator lights came on. Husband said it acted like either the bendix was stuck OR motor was spin over but would not successively crank up … it just kept spinning on its own I was not pressing the starter button anymore. This is the hardest thing to describe! All I know is… that was NOT normal!
Other or unspecified, Oct 29, 2024
uconnect display has air bubbles forming on top left and top right corners. Both bubbles run down the side of the display. We own two of the same Grand Cherokees and both exhibit the same failure.
Other or unspecified, Oct 29, 2024
uconnect display has air bubbles forming on top left and top right corners. Both bubbles run down the side of the display.
Steering, Oct 4, 2024
While merging onto an interstate, the steering wheel became stuck in the R turn position. In order to return the wheel to the center position, driver had to pull steering wheel back to center. This issue only occurs when the car is going greater than 35 mph. Driver can let go of steering wheel and the steering wheel is stuck in the R turn position and car continues to turn right. It does not happen when turning left or merging left. It happens on a daily basis when merging onto interstate. This issue has increased to about 2-3 times daily for the past 2 weeks and increasing in occurrences. It has been reproduced by a mechanic. No warning lamps or messages appeared on dash.
Lane departure, Forward collision avoidance, Oct 4, 2024
My jeep has a screen on the dashboard that controls the radio, navigation, and settings for the vehicle (i.e. the main "navigation screen"). All of the safety and advanced driver assistance systems are controlled through this screen and user interface. There is no other way to control/adjust these systems. There is a widespread issue with the late generation WK2 Jeep Grand Cherokees where the screen delaminates, rendering the entire screen and user interface non-functional. This results in a safety issue where multiple systems (including the ADAS) cannot be cannot be adjusted or used. I reached out to Jeep/Chrysler/Stellantis for assistance in repairing/replacing the screen. The denied a claim to repair or replace the screen. I do not feel safe operating a vehicle where I cannot control or adjust critical operations of the car. I believe this widespread issue of screen delamination should be considered for a recall.
Power train, Sep 27, 2024
On three occasions over the last three years my vehicle has randomly lost power and I have had to pull over and turn the vehicle off, place in Park and restart the engine. The latest incident happened on I95 in heavy traffic, and I was lucky to no be involved in an accident. This time the engine did not restart immediately but only after a 15-minute wait. I received no check engine light and no computer indications of the failure. I know this is an issue with Jeep as my wife and sister have had the same issues in other jeep models. on all occasions the dealerships said they have no idea of what the issue could be and really offered no help.