2019 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 368 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2019 reports, 18 involved a crash and 4 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleNov 7, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Campaign 24V838000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Campaign 22V426000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, driveline, differential unitMar 26, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Campaign 20V183000 on NHTSA.gov
Representative owner complaints
368 reports, newest first.
Electrical system, Lane departure, Sep 26, 2024
I purchased a 2019 grand Cherokee and the radio started to delaminating. Called Jeep cares and they told me if I went and got a diagnostic saying that The screen was delaminating, and I got a diagnostic that said that they would put it in the system and it would be covered was ever said to me about a warranty because I’m over my warranty, but I have an extended warranty through Lafontaine. It’s called easy care and when they told me that I was excited because, I was gonna get my radio fixed because the radio is the main brains to the car controls the camera on the phone or settings. I’ll have to get diagnostic. I called to make sure that was in the system and the lady told me that they changed the policy and that they would not cover it. The company knows all those radios that they put in those cars are defective and they are replacing them, but they’re giving people a hard time that don’t have a warranty and the fact that I was told it would be taken care of they should be held accountable to their word it’s a contract, even if it was verbal. And spreading, and that means that that radio can take control of my car is a getting somebody hurt or myself. It is very distracting the screen where it’s peeling on the inside.. Lafontaine told me Carol warranty and insinuated it was going to be covered. That’s why I had to drive all the way up to Fenton to get the diagnostic done there and then once I did the diagnostic, they said there was no warranty and the dealership does not want to help me out of her hands Somebody has to be accountable for him. Jeep knows about the defective products and . Several people gone through the same thing. They would rather make people come to them and then try to collect all this money for their defective product. It was the beginning of September when I called and I talked to somebody from customer care a About the Jeep. I’m finally complaints with whoever I can until they fix my radio like they told me they were going to do
Power train, Other or unspecified, Lane departure, Sep 22, 2024
JEEP grand Cherokee’s are know for their faulty transmissions, I just bought a 2019 jeep grand Cherokee from the dealer and it has a faulty transmission. I’ve research and found out that other owners have same issues. This issues cause the car to jerk forward going from 2nd to 1st gear. This can be an issue because the jerk is strong and can cause an accident when stopping. Please help us out with this issue as it is a safety concern. Thank you!
Engine, Sep 17, 2024
Camshaft failure caused misfire while driving. The car is currently being repaired so there are no receipts yet.
Electrical system, Visibility/wiper, Lane departure, Sep 17, 2024
Well maintained and properly serviced car. Never had any issues. While driving out of town, 4hrs into the drive the electrical system went haywire. Error messages began cycling through on the driver panel - stability control lights, service air bag system, engine light comes up, and service bag system, after which the car loses total power. After pulling onto the side of the road, I placed car in park, and attempted to restart and it would not power on. All lights are working but the vehicle will not start - it makes starting sound but won’t power on. After trying for about 30 minutes, the ac blower pop on, which was strange b/c the car was powered off. The car starts and is driven about a mile and the same thing happens all over. After trying another hour it starts again and drives another 2 hrs to my destination (at this time the radio and ac was powered off.) I chose to leave it off as I didn’t want anything to stop vehicle since it was running. Upon arriving to my destination a mechanic looked at it and said the electric systems stopped communicating and he reset it. The vehicle drove around town, a fee miles here and there, seemingly fine. When I put it back on the highway to return home the next day, the problem started all over again. We ended up stranded on the side of the highway yet again and after about 20 minutes, the car started up. We were able to drive to the nearest gas station at which time I attempted to turn the car off, thinking that maybe that would help to reset it. At this time the vehicle would not turn off. The front windows were not operating. The windshield wipers would not come on. It just so happened to be raining heavily, and I had to drive in the rain with no windshield wipers. Next, all the instruments went down. Gas hand went to E, even though there was over 200 miles of gas. The blind spots warning lights lit up and remained lit, the car appeared to want to lose power, would putter but remained on. Made it home and car powered off.
Engine and engine cooling, Sep 12, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at various speeds, the temperature gauge rose to HOT, and the vehicle would hesitate while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic where a diagnostic test was performed. The diagnostic result indicated that the O-rings on the bottom of the coolant module were worn and that the oil filter adapter needed to be replaced. The vehicle was then taken to another independent mechanic where coolant intrusion inside cylinder #6 was found. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 95,600.
Steering, Suspension, Forward collision avoidance, Sep 9, 2024
Navigation touch screen delamination rendering the user interface that controls many of the car's functions inoperable. Many of the advanced driver assistance systems along with settings for the car's engine, suspension, and steering are controlled through this interface. This is a widespread issue in the WK2 models of Jeep Grand Cherokees. Safe operation of the vehicle is predicated on a functioning touch screen. The car cannot completely be operated safely without this user interface. I reached out to Stellantis with my concerns. Stellantis will not cover the cost of replacing the screen once the car is out of warranty. These cars are unsafe to operate without a functioning touch screen.
Electrical system, Sep 9, 2024
Circulate button will automatically cause the heat and/or ac to blow full blast while vehicle is in drive/motion randomly. The only way to stop this from happening is to stop vehicle turn off engine and restart and instantly using screen to “off” option for no heat and/or ac
Service brakes, Sep 3, 2024
The exact same issue described in NHTSA 23E-019 happened to this vehicle, but Chrysler is saying this vehicle doesn't qualify for the recall even though the same issue described in the recall notice occurred to this vehicle and since this is a 2019 Jeep Grand Cherokee, it does fit the timeframe this recall occurred 2011-2022 (WK) Jeep Grand Cherokee.
Steering, Aug 23, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the steering wheel seized. The contact was unable to turn the steering wheel to the left or the right. The contact was then able to get the steering wheel to turn using more than normal force. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle and was able to reset the power steering; however, the steering wheel was not functioning normally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering rack gear needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V637000 (Steering). The failure mileage was approximately 74,000.
Other or unspecified, Aug 23, 2024
The touchscreen in the car which has controls for the radio, navigation, phone and other features in delaminating and causing the screen to change buttons, features while driving. The screen gets stuck or shuts off while driving causing a safety issue while driving.
Power train, Electrical system, Engine, Aug 22, 2024
I have a few different issues with my car. The transmission has been shifting roughly, there’s a loud clunking sound when I put it in reverse, and I'm experiencing slipping, hesitation on acceleration, and sudden bursts of power. The car has been starting to jerk a lot. The engine has lost power while driving, which forced me to pull over on a busy highway at night with my kids in the vehicle. Fortunately, I was able to roll off the freeway, turn off the car, and after several attempts, I managed to drive home. Also my vehicle sometimes have a difficulty starting. I’ll press the start button and no response. I’ve also been dealing with electrical problems. My screen constantly freezes, goes blank or turns off. At times I can’t connect my smart devices. My AC has broke, repaired and having problems again. I previously took my vehicle to the dealership to address issues with the AC. I mentioned these problems, and I was told they would be checked. However, an employee later said they couldn’t find anything wrong. When I spoke to another employee, he admitted he wasn’t aware of the issues. It’s very frustrating dealing with these significant problems, especially since I can’t trust my vehicle and always feel scared to drive out of town. All of this has been an ongoing issue. I have a few friends same model and year and they received recalls but I didn’t. This is my only vehicle, I paid a lot of money for it and I shouldn’t have to be dealing with this. Please help me.
Other or unspecified, Aug 18, 2024
The radio screen starting developing bubbles on each side. After speaking to several dealers by phone they are telling me this is very common with this yr vehicle that the screen is delaminating and Jeep will not cover this. For my concern how and who do I contact? Beings this system controls the heated seats is this eventually at some point going to stop working? Each time I turn on these seats I am concerned the heat will not shut off and if traveling a distance I do not want to get burnt. Could you please help/assist as I do have a friend that was burnt from a heated car seat. Thank you.
Suspension, Aug 6, 2024
There is something wrong with the front suspension of my 2019 Jeep Grand Cherokee. At highway speeds there is noise and vibration which is felt through the steering wheel and brake pedal. At lower speed, on city streets, you can feel / hear a noise when turning and the steering will pull hard to the left you have to quickly turn to the right to get the car going straight again. There seems to be something loose in the suspension which shifts out of place. I have taken it to the Jeep dealer several times and they say they do not find anything, they will balance and align the suspension but this did not fix the problem . The last time they blamed the tires, which had 55K miles, so I replaced the tires and still have the problem. This is a very dangerous situation, if it occurred in heavy traffic it would could cause the car to lurch into the oncoming lane of traffic and cause a head-on collision.
Other or unspecified, Jul 31, 2024
The screen on my information center is delaminating. Took the vehicle to the dealership for extended warranty service and was told this was not covered under warranty. When this is a known issue not sure why the manufacture is not covering this claim.
Other or unspecified, Service brakes, Jul 24, 2024
I received a letter in the mail that my Jeep had a recall for some type of sensor that affects the brakes and brake lights. I’ve read that a malfunction in this sensor can cause my brake to not work and can cause me to crash into someone or something. The fact that this issue hasn’t been resolved yet is beyond me. This recall came out in 2022. It had been 2 years. What’s going happen when a mother is driving her family around in her Jeep that also has this recall on it, she switched the brake on but it doesn’t brake and she and her family crash into someone. Life’s are at risk here. I am planning to start a family within the next year and I will be getting rid of this car because I will not trust my family in it.
Engine, Jul 20, 2024
While driving 65 mph on the highway, the jeep lost all acceleration. I was able to get to the shoulder and the car said to put it in park. I did and then was unable to shift to any other mode. The brake pedal was hard as a rock and would not move. The air then turned hot. When I turned the vehicle off and back on - everything seemed fine but losing power on a major highway was extremely dangerous. No warning lights or messages. No other symptoms prior to this instance. Car is currently at independent service center and they cannot determine what is wrong.
Fuel/propulsion system, Jul 2, 2024
Fuel pump failed while in route. No check engine light or warning came on before. All systems of the vehicle shut down. Entire family was put in severe danger as the vehicle shut down on the highway. The vehicle was towed to a dealership in which they diagnosed that the fuel pump had failed.
Steering, Jun 20, 2024
The steering is compromized. The wheel pulls or "locks up" and is not smooth when attempting to steer the vehicle into traffic or from lane to lane on the highway. I looked up any recalls and there is a recall for the steering rack for similar jeeps but not my speciifc VIN number. I took the car in for service. Certified mechanic checked the tires, the alignment, the shocks, etc. and determined the car needs a new steering rack. The car has 62000 miles and is one week past the 5 year ownership period and is in excellent condiiton. I called Jeep customer service and they directed me to contact your office and report the issue as you have hte ability to create a recall. Please contact to dicuss further or so that I cna answer specific questions you may have.
Exterior lighting, Service brakes, May 23, 2024
Today after I parked my 2019 jeep grand Cherokee and locked it I noticed my brake lights stayed illuminated. I got back in my car and confirmed that I was in park and my parking brake was on and my brake pedal did not feel stuck down in any way. I also tried turning my headlamps from auto to off. That didn’t resolve my brake light issue. I restarted it and put it in gear and drove a little and my fiancé confirmed from outside the car that even when in drive and moving without my foot on brake my brake lights stayed on. I got out and locked it again and then tried my remote start which did not function. I then decided to try drive around a little more and see if it would reset itself. Nothing changed with driving. Then after driving around I tried turning off my park sense button and the brake light went off and back to normal. Once i was parked again I retried the remote start and it worked. When I looked up this issue it sounded like symptoms of recall z48 which was repaired June 29, 2022 by my dealer. Tomorrow I will see if it happens again and if it will start and shift without brake pedal pressed as that is also related to recall z48. Could the repair for recall z48 have failed or was not done properly by my dealer? Just for reference my jeep only has 11,000 miles on it.
Electrical system, May 6, 2024
My radio is delaminating. This vehicle is 4 1/2 years old and already delaminating. I noticed a slight delaminating last year now it’s getting worse.
Other or unspecified, May 6, 2024
My display screen is glitchy. Sometimes it does not show The back up camera. Other times even while driving down the road it shows my back up camera when I’m traveling forward.
Service brakes, Hydraulic, May 1, 2024, crash
The contact owned a 2019 Jeep Grand Cherokee. The contact received NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the vehicle directly in front stalled inadvertently causing the contact to abruptly depress the brake pedal. The contact stated while depressing the brake pedal, it failed to function causing the contact to crash with the vehicle in front. The vehicle was occupied by the contact and her son. The air bags deployed causing injury to both arms, right shoulder, and legs to the contact as well as causing her son emotional PTSD. The contact received medical attention via an Emergency Room. The contact stated the front driver-side door as well as the steering wheel were punctured. No injuries were reported for the other driver however their rear driver-side bumper was dented. A Police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
Other or unspecified, Apr 30, 2024
The touch screen dash display has become delaminated and sometimes does not turn on when the vehicle is shifted in reverse. Thus, it's difficult to see if a child or pedestrian is behind the vehicle when placed in reverse on the dash screen. This poses a serious Safety issue and I have read on several forms that this occurs just after 3-4 years of use and is a common problem.
Electrical system, Exterior lighting, Back over prevention, Apr 30, 2024
Uconnect screen is delaminated. Vehicle features change by themselves. Advanced electronic systems are connected through the system. Horn, lights on off by themselves
Seats, Apr 29, 2024
The headrest blow apart while driving.