2022 Keystone Alpine
Problems, recalls and owner-reported issues
Structure is the leading concern among 10 owner complaints filed for this model year. This is the highest complaint count among 9 Alpine model years with reports.
What owners report most often
Recalls and investigations
Equipment, mechanical, integrated jack/leveler/stabilizerSep 29, 2022
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Campaign 22V726000 on NHTSA.gov
Electrical systemMar 31, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Campaign 22V208000 on NHTSA.gov
Electrical systemMar 11, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Inoperable safety alarms increase the risk of injury.
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Campaign 22V144000 on NHTSA.gov
Structure, body, step/ladderJan 17, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.
If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.
Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-419.
Campaign 22V015000 on NHTSA.gov
Representative owner complaints: other or unspecified
3 reports, newest first. Show all
Other or unspecified, May 6, 2024
Stress crack in gel coat under right side kitchen slide
Other or unspecified, Feb 16, 2024
The system malfunction occurred AFTER THE DELIVERY of our New 2022 Keystone Alpine 3700FL, when Keystone RV Company ("MFR") & General RV ("1st DLR") communicated DIFFERENT recall REMEDY DATES regarding NHTSA SAFETY RECALL RCLRPT-22V726-7645 [REF: MFR SAFETY ADVISORY # 22-437, Equalizer Jack Pads ("EJP")]. Included is the associated Safety Risk facing our family & others. Without knowledge of any recalls at DELIVERY, the customer believes the problem 1st appeared on 07/01/2023 after checking for RV recalls via NHTSA website without VIN specific data. Turning to the MFR, who sited their Warranty gives them the opportunity to repair first, which did not address the illegal impact. In addition, responds included our unit's recall was remedied “before its SALE” & later changing to “before 04/14/2023," which coincidentally was the SALE/DELIVERY date. The MFR never demonstrated confirmation of a remedied recall. Whereas on 07/07/2023, the 1st DLR "found an open recall", included it on Work Order # W309064 (documented), finding "None of the foot pads were loose" & then closed the recall. Experiencing loose/tipping issues travelling to TX, Holiday World of Willis TX ("2nd DLR") inspected the vehicle on 08/17/2023, photo documented the condition for the MFR, submitted a recall claim for loose Rear EJP, which the MFR rejected this claim as "closed." Working together, the MFR issued a "Goodwill" Repair Authorization for recall replacement parts remedying the rear & mid EJP (1st: 09/01/2023, Others: 12/18 - 12/23/2023). It is illegal to sell an RV with unremedied recalls. 49 U.S.C. § 30120(i)(1). And, recalls must be fixed “within a reasonable time” not to exceed “60 days.” 49 U.S.C. § 30118(c)(1)-(2). If a MFR fails to fix the recall within a reasonable time, the MFR must “replace the vehicle without charge with an identical or reasonably equivalent vehicle” or “for a vehicle, refund the purchase price, less a reasonable allowance for depreciation.” 49 U.S.C. § 30118(c)(1).
Other or unspecified, Jun 29, 2023
I have the Insignia 4 burner stove model NS-RNG24SS9. It is in an Alpine RV by Keystone. I used the oven for the first time ever June 24. The pilot light lit as advertised and baked the biscuits without problems. When I went to shut off the oven, the knob would not turn lower than 250 deg. THE OVEN COULD NOT BE SHUT OFF! I shut off the propane at the bottle and the oven of course turned off. Now I don’t have a stove or hot water. I still have the stove in the RV and it is available for inspection. I believe this could be a safety issue as this could cause the area around the oven to get to hot and additionally gas may enter the camper and ignite if the propane is turned back on as the oven knob is still in the on position and can not be put in the off position. The problem has not been verified by a dealer or repairman but I have a repair ticket open with insignia. They have had me go through a troubleshooting tree that has not found the problem. Searching the internet, I have seen where other owners of RV’s have experienced the same problem with this make/model of stove. There were no warnings or lights to warn me. The stove simply would not shut off. I turned it down to the lowest setting, then killed the propane at the bottle.