2017 Keystone Bullet
Problems, recalls and owner-reported issues
Suspension is the leading concern among 4 owner complaints filed for this model year. This is the highest complaint count among 7 Bullet model years with reports.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Campaign 17V755000 on NHTSA.gov
Equipment, appliance, air conditionerAug 15, 2016
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Campaign 16V600000 on NHTSA.gov
Representative owner complaints
4 reports, newest first.
Suspension, Aug 30, 2023
1. Component that failed: The leaf springs on the rear axle broke in half. This RV has two rear axles. The leaf springs that broke were both on the rear axle. 2. How was your safety put at risk?: If the springs broke while at highway speeds, control of the Travel Trailer could have been lost. 3. Has the problem been confirmed by a dealer or independent service center?: Yes. Both broken leaf springs have been replaced. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representative?: No. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. We did hear a "pop noise" when one of the springs snapped/broke. The leaf spring broke while making a U-turn. Keystone RV was notified of this spring failure. I wanted Keystone RV to know of this problem in the event other RV Trailer Trailers are experiencing similar suspension failures. I do not overload the travel trailer. The RV Travel Trailer is used primarily in the Rocky Mountain West. So the leaf springs were not subject to salt air and/or high humidity that would lead to corrosion. I drive very conservatively. I am always the slowest vehicle on the highway. I do not camp off-road. The RV Travel Trailer is 6 1/2 years old. The leaf springs should not have failed at such a young age and under the circumstances that exist.
Tires, Jul 6, 2018
I, AS MANY OTHERS WHO BUY RECREATIONAL VEHICLES, HAVE BEEN HAVING SOME ISSUES WITH THESE TIRES BLOWING OUT. WE PURCHASED OUR VEHICLE, BRAND NEW IN FEBRUARY 2018. LESS THAN 500 MILES ON TIRES. THE TIRE PRESSURE WAS CORRECT AND WE HAD A VERY LIGHT LOAD, LESS THAN THEY TIRES ARE SUPPOSED TO BE ABLE TO HANDLE. WE JUST RECENTLY HAD ONE WHICH THANKFULLY NO HARM TO ANYONE BUT OUR CAMPER. AFTER THIS WE REPLACED ALL THE TIRES.
Latches/locks/linkages, Other or unspecified, May 3, 2018
CPSC:WE PURCHASED A NEW 2017 KEYSTONE BULLET TRAVEL TRAILER IN SEPTEMBER 2017. WE HAVE TWO DOORS ON OUR TRAILER AND HAVE HAD PROBLEMS WITH THE ENTRY DOOR LOCKS LOCKING WHEN THE LATCH IS IN THE UNLOCK POSITION. THE FIC LOCKS HAVE BOTH LOCKED WHEN THE DOOR WAS JUST CLOSED. THE LAST TIME LEAVING MY DOG ON THE INSIDE AND I WAS LEFT IN 38 DEGREE WEATHER(IN MY PJ'S AND A LIGHT JACKET AND MY CELL PHONE ON THE INSIDE WITH MY DOG) FOR OVER 4 HOURS BEFORE FINDING ANOTHER OWNER OF A KEYSTONE TRAVEL TRAILER WHO WAS GRACIOUS ENOUGH IN ALLOWING US TO TRY TO USE THEIR KEYS TO OPEN OUR DOORS. THE REAR DOOR WAS IN THE UNLOCK POSITIONS AND WE WERE UNABLE TO UNLOCK THE LOCK EVEN WITH A KEY. *DT *JS
Suspension, Jul 18, 2017
TL* THE CONTACT OWNS A 2017 KEYSTONE BULLET TRAVEL TRAILER. WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE TRAILER BECAME EXTREMELY UNSTABLE AND SWAYED AND ROCKED BACK AND FORTH. THE TRAILER WAS TAKEN TO THE DEALER (CAMPING WORLD OF NEW PORT RICHIE IN HOLIDAY, FLORIDA). THE HITCH AND TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 1,000.