2020 Keystone Carbon
Problems, recalls and owner-reported issues
Structure is the leading concern among 1 owner complaints filed for this model year. This is the 3rd highest complaint count among 4 Carbon model years with reports.
What owners report most often
Recalls and investigations
Equipment, electricalJul 7, 2020
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Campaign 20V398000 on NHTSA.gov
Representative owner complaints
1 report, newest first.
Structure, Jul 14, 2023
Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road and who knows what could happen then.