2021 Keystone Crossroads Redwood
Problems, recalls and owner-reported issues
Structure is the leading concern among 1 owner complaints filed for this model year. This is the 2nd highest complaint count among 2 Crossroads Redwood model years with reports.
What owners report most often
Recalls and investigations
Suspension, rear, springs, leaf spring assembly, u-bolt, leaf spring to axleJan 20, 2021
Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.
If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
Campaign 21V015000 on NHTSA.gov
Representative owner complaints
1 report, newest first.
Suspension, Structure, Nov 18, 2021
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has merely transposed the Max. Pressure from the tire sidewall. Pressure created severe movement.