2020 Keystone Montana
Problems, recalls and owner-reported issues
Equipment is the leading concern among 3 owner complaints filed for this model year. This is the 7th highest complaint count among 9 Montana model years with reports.
What owners report most often
Recalls and investigations
Visibility, glass, side/rearJun 12, 2020
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Campaign 20V351000 on NHTSA.gov
Representative owner complaints: equipment
1 report, newest first. Show all
Equipment, Sep 10, 2021
The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trailer. The vehicle was not taken to a dealer. The failure was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.