2020 Keystone Montana

Problems, recalls and owner-reported issues

Equipment is the leading concern among 3 owner complaints filed for this model year. This is the 7th highest complaint count among 9 Montana model years with reports.

Complaints by model year
  1. 3
Primary concernEquipment1 reports · 33% of complaints
Owner complaints3Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Equipment1
  2. Structure1
  3. Visibility1

Recalls and investigations

  1. Visibility, glass, side/rearJun 12, 2020

    Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

    If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

    Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

    Campaign 20V351000 on NHTSA.gov

Representative owner complaints: structure

1 report, newest first. Show all

  1. Structure, Dec 31, 2024

    2020 Montana 3780 RL 5th wheel June 2024 Fiberglass 18 inch crack pass sidewall front cap Talked with Keystone they set me up with local dealer in July, in Sept they approved repair for frame flex. October 2024 after repair service team had completed repair and was moving it with Forklift, and another cracked formed in another spot as of Dec 31 2024 still not completed