2003 Kia Sorento
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 308 owner complaints filed for this model year. This is the 9th highest complaint count among 23 Sorento model years with reports.
Of the 2003 reports, 10 involved a crash and 3 involved a fire. 12 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 4, 2005
CERTAIN SPORT UTILITY VEHICLES MAY EXPERIENCE A FUEL LEAK FROM FUEL TUBES NEAR THE FUEL TANK DUE TO AN INTERFERENCE FIT WITH THE VEHICLE FLOOR PANEL.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL REPLACE A SECTION OF THE FUEL LINE. THE RECALL BEGAN ON OCTOBER 10, 2005. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 05V353000 on NHTSA.gov
Representative owner complaints: gasoline
41 reports, newest first. Show all
Fuel system, Gasoline, Nov 19, 2009
2003 KIA SORENTO HAS FUEL TANK THAT DOES NOT READ GAS RIGHT. IT WILL TELL YOU EMPTY WHEN IT IS NOT EMPTY THIS GAGE HAS NEVER WORKED RIGHT AND NEEDS TO BE RECALLED TO FIX THIS THING BEFORE SOME ONE GET HURT BADLY.
Fuel system, Gasoline, Nov 4, 2009
THIS IS THE THIRD TIME THIS INCIDENT HAPPENED. DURING THIS LAST TIME, THE GAS GAUGE SHOWED THAT THE TANK HAVE LESS THAN 1/8 FULL. WHEN I STARTED TO PUMP GASOLINE TO THE VEHICLE'S TANK, THE GAS PUMP ABRUPTLY STOPPED AS IF THE VEHICLE'S GAS TANK IS ALREADY FULL AND GASOLINE SPLASHED BACK OUT OF THE TANK. GASOLINE SPRAYED ALL OVER INCLUDING MYSELF. I CAUTIOUSLY STARTED TO PUMP GAS TO THE VEHICLE AGAIN AND THE SAME THING HAPPENED. I SMELLED LIKE GASOLINE AND RUINED MY CLOTHES. *TR
Fuel system, Gasoline, Nov 2, 2009
MY 2003 KIA SORENTO, MADE 10/12/02, DOES NOT TAKE GAS WELL. WHEN YOU FILL IT, IT PRESSURIZED AND BLOWS GAS BACK AT YOU. THIS IS AN ONGOING FAILURE AND SAFETY ISSUE. A MECHANIC SAYS THIS NEEDS A DIFFERENT FUEL TANK ASSEMBLY AND VALVE TO CORRECT THE PROBLEM. *TR
Fuel system, Gasoline, Oct 21, 2009
WHEN I ATTEMPT TO FILL THE GAS TANK IN MY 2003 KIA SORENTO, THE GASOLINE BLOWS BACK AT ME. THIS HAPPENS EVERY TIME I ADD GAS. IF I AM NOT CAREFUL IT GETS ON MY CLOTHING, SHOES, OUTSIDE OF MY VEHICLE AND ON THE GROUND. THE DEALERSHIP HAS QUOTED THAT A REPAIR WOULD COST BETWEEN $650.00 AND $850.00 TO FIX IT ALTHOUGH THEY CANNOT TELL ME FOR SURE WHAT THE PROBLEM IS. I CANNOT AFFORD TO HAVE THIS REPAIRED. *TR
Engine and engine cooling, Fuel system, Gasoline, Tires, Aug 7, 2009
MY 2003 KIA SORENTO KEPT LOSING ANTIFREEZE AND TO FIND OUT THE RESERVOIR HAD A CRACK IN IT. ALSO, AFTER I PURCHASE BRIDGESTONE FIRE DESTINATION TIRES A YEAR LATER THEY WERE WORN AFTER SPENDING $600.00 I HAD TO HAVE TWO OF THEM REPLACED WITHIN A YEAR. P245/70R16. ALSO 2 DEFECTS RECALLS WHEN MY CAR WAS PUT IN THE SHOP ONE FROM 2007 SC073 AND SC072 WHEN MY CHECK ENGINE LIGHT CAME ON. IT WAS STILL ON AFTER THE CAR WAS SUPPOSEDLY FIXED BY QUIRK KIA IN BRAINTREE. WHEN I WAS DRIVING OUT OF THE PARKING LOT THE CHECK ENGINE LIGHT WAS STILL ON. I WAS TOLD THE CAR WAS FINE AND IT WAS JUST A SENSOR AND TO FIX IT THE COST WOULD BE OVER $200. A YEAR LATER, I BROUGHT IT TO GET A STICKER, THEY REJECTED MY FOR ANOTHER RECALL THAT SHOULD HAVE BEEN FIXED WHEN I BROUGHT IT IN LAST YEAR. THE RECALL WAS FROM 2005. NOW I AM TRYING TO CONTACT THE DEALERSHIP BECAUSE OF THE INCONVENIENCE OF ME GOING TO GET THIS FIXED WHEN IT SHOULD HAVE BEEN TAKEN CARE OF LAST YEAR. I WILL NEVER BUY A KIA AGAIN, THE DEALERSHIP DOES NOT CARE ABOUT THEIR CARS OR CUSTOMERS. *TR
Fuel system, Gasoline, Apr 30, 2009
GAS SPEWS OUT WHILE TRYING TO REFUEL, DOESN'T MATTER IF IT'S ALMOST EMPTY OR HALF FULL,GETS ALL OVER CAR,GROUND AND ME. HAVE TO DRIBBLE FUEL IN TANK AND TAKES 15 MIN. JUST TO PUT A 1\4 TANK IN. I DON'T LIKE SMELLING OF GAS AND BEING A WALKING FIRE HAZARD. *TR
Fuel system, Gasoline, Mar 21, 2009
PURCHASED VEHICLE USED IN NOVEMBER 2008 - KIA SORENTO 2003. I NOTICED A GASOLINE SMELL SHORTLY AFTER THE PURCHASE, BUT DIDN'T THINK IT WAS FROM MY VEHICLE. LAST WEEK NOTICED A DAMP SPOT UNDER MY CAR, CHECKED IT, FOUND GASOLINE LEAKING FROM MY TANK. TOOK THE CAR IN TO THE DEALERSHIP FOR SERVICE. THEY FOUND A CRACK ALONG A SEAM IN THE GAS TANK AND REPLACED IT. *TR
Fuel system, Gasoline, Sep 9, 2008
TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE PLACING FUEL INTO THE VEHICLE, THE FUEL SPEWED BACK OUT FROM THE GAS PUMP. THE CONTACT STATED THAT IT WOULD TAKE TEN MINUTES TO PLACE $20 WORTH OF GAS INTO THE VEHICLE. HE HAD TO PLACE SMALL QUANTITIES OF FUEL INTO THE VEHICLE AT A TIME TO PREVENT IT FROM SPEWING BACK OUT. AN INDEPENDENT MECHANIC REPLACED THE FUEL TANK PRESSURE RELIEF VALVE AT THE COST OF $191; HOWEVER, THE FAILURE PERSISTS. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE . THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 10/16/08 *BF UPDATED 10/20/08.*JB
Fuel system, Gasoline, Apr 23, 2008
2003 KIA SORENTO. GAS TANK WILL NOT FILL AND WHEN ATTEMPTING TO FILL THE CAR WILL SPEW GAS ONTO THE CONSUMER AND ALL OVER THE CAR AND SURROUNDING AREA CREATING A POTENTIAL FIRE HAZARD. ACCORDING TO KIA I HAVE TO REPLACE THE ENTIRE GAS TANK ASSEMBLY BECAUSE IT'S DEFECTIVE. FOR NOW I HAVE TO PUMP THE GAS IN EXTREMELY SLOWLY AND IT TAKES APPROXIMATELY 12 TIMES LONGER THAN NORMAL. *TR
Engine and engine cooling, Fuel system, Gasoline, Jan 27, 2008
WHILE DRIVING MY 2003 KIA SORENTO ON AUGUST 14, 2007, THE ENGINE BEGAN TO MAKE NOISES, LOOSE POWER AND SLOW DOWN RAPIDLY. TWO BELTS POPPED COMPLETELY OFF AND THE CAR LOST ALL ITS POWER AND SHUT DOWN COMPLETELY. I TOWED THE CAR TO THE KIA DEALER AT ARBOR PLACE IN DOUGLASVILLE, GEORGIA FOR REPAIRS. THE DEALER INFORMED ME THAT THE CRANKSHAFT BOLT WAS BROKEN AND DID DAMAGE THE CRANKSHAFT PULLEY AND SPROCKET. THE DEALER MADE THE REPAIRS BUT AFTER DRIVING THE CAR A FEW DAYS LATER ON AUGUST 22, 2007 IT BEGAN LOOSING POWER AGAIN. I TURNED OFF THE VEHICLE FOR APPROXIMATELY 10 MINUTES AND TRIED TO START IT UP AGAIN BUT IT WOULD NOT START AT ALL. I AGAIN TOWED IT TO THE KIA DEALERSHIP AT ARBOR PLACE. IN SHORT, THEY SAID THAT THE CAR WAS DUMPING GASOLINE INTO THE CYLINDERS AND THAT WHEN THEY TEST DROVE IT, THE CAR LOOSES GASOLINE RAPIDLY. THE CAR CLEARLY HAS MAJOR MANUFACTURER DEFECTS THAT SHOULD BE FIXED BY KIA AT NO COST TO ME. *TR
Engine and engine cooling, Fuel system, Gasoline, Nov 30, 2007
LIKE MANY 2003 KIA SORENTO OWNERS THE OVERFLOW TANK IN MINE DEVELOPED A CRACK IN THE BOTTOM THAT IS ONLY VISIBLE WHEN IT IS PRESSURIZED. ALTHOUGH KIA KNOWS THERE IS A PROBLEM WITH THE OVERFLOW TANK IN MOST IF NOT ALL 2003 KIA SORENTO'S AND HAS SENT OUT A TSB TO THEIR MECHANICS OVER HOW TO REPLACE IT. AS SOON AS MY CAR HAD OVERHEATED DUE TO THE LEAK, I HAD TO PAY AROUND $100 TO BUY A NEW TANK FROM THE NEAREST DEALERSHIP BUT ALAS AFTER OVER HEATING MY CAR DEVELOPED MORE PROBLEMS AND ENGINE HAVING TO BE THROWN OUT. THIS HAS COST ME OVER $4300 IN REPAIRS SO FAR, AND HAVE NOT BEEN ABLE TO DRIVE THE CAR I AM STILL MAKING MONTHLY PAYMENTS ON IN NINE MONTHS. NONE OF WHICH ARE COVERED TO THE WARRANTY DUE TO THEIR "10 YEAR 100,000 MILE" POWERTRAIN WARRANTY NOT BEING TRANSFERABLE TO THOSE WHO BUY THE CAR USED. *TR
Engine and engine cooling, Fuel system, Gasoline, Sep 27, 2006
1) UPON PURCHASE, EXHAUST SMELL WAS STRONG INSIDE SUV, LEADING TO HEADACHES AND QUEASINESS. 2) TOOK IT IN WITHIN WEEKS (?) 3) A CORRECTION WAS MADE, PART REPLACED. SINCE THEN, THE EXHAUST SMELL IS INTERMITTENT, AND NOT AS STRONG. SERVICE DOES NOT SEE FURTHER ISSUE. *JB
Fuel system, Gasoline, Jul 6, 2005
DT: CONSUMER STATED THERE WAS A GAS LEAK IN VEHICLE. SHE FIRST NOTICED GAS COMING OUT OF THE VEHICLE ON JULY 5, 2005. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND IT WAS FIXED, BUT THEY DID NOT TELL HER WHY IT WAS LEAKING. DEALERSHIP STATED IT WAS THEIR FAULT, AND IT WAS THE THIRD ONE IN THE SHOP TO FIX. SHE HAS BEEN SMELLING GAS FOR A COUPLE OF DAYS.*AK
Fuel system, Gasoline, Apr 12, 2003
VEHICLE TAKES A LONG TIME TO START. SOMETIMES AS LONG AS TEN SECONDS. THE ENGINE CRANKS AND CRANKS AND THEN FINALLY TURNS OVER. HAVE BEEN TOLD IT MAY BE THE FUEL PRESSURE RISER SWITCH. HAS NOT BEEN FIXED YET. *NLM
Fuel system, Gasoline, Mar 28, 2003
I PURCHASED A 2003 KIA SORENTO IN FEB 2003, VEHICLE SPINS OVER FOR QUITE SOMETIME AND THEN SLOWLY FINALLY TURNS OVER, I HAVE TAKEN IT INTO THE DEALER 2 TIMES NOW AND THEY HAVE SAID IT WAS THE FUEL RELAY SWITCH AND VEHICLE STILL HAS THE PROBLEM SO I AM TAKING IT INTO THE DEALER FOR THE 3RD TIME AND THEY SWEAR IT IS A FUEL PROBLEM SO WE'LL SEE IF IT'S GOING TO GET FIXED.*JB
Fuel system, Gasoline, Dec 27, 2002
CONSUMER PURCHASED VEHICLE ON 11/25/02. VEHICLE TURNS OVER, BUT WILL NOT START. CAR HAS BEEN IN FOR SERVICE 3 TIMES. PROBLEM IS THE FUEL INJECTION PUMP, BUT DEALER CAN NOT REPAIR. TS