2003 Kia Sorento

Problems, recalls and owner-reported issues

Engine and engine cooling is the leading concern among 308 owner complaints filed for this model year. This is the 9th highest complaint count among 23 Sorento model years with reports.

Complaints by model year
  1. 308

Of the 2003 reports, 10 involved a crash and 3 involved a fire. 12 people were injured and 1 person died.

Primary concernEngine and engine cooling82 reports · 27% of complaints
Owner complaints308Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Engine and engine cooling82
  2. Engine43
  3. Fuel system43
  4. Gasoline41
  5. Fuel/propulsion system34
  6. Steering31
  7. Air bags30
  8. Electrical system29

Recalls and investigations

  1. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 4, 2005

    CERTAIN SPORT UTILITY VEHICLES MAY EXPERIENCE A FUEL LEAK FROM FUEL TUBES NEAR THE FUEL TANK DUE TO AN INTERFERENCE FIT WITH THE VEHICLE FLOOR PANEL.

    FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

    DEALERS WILL REPLACE A SECTION OF THE FUEL LINE. THE RECALL BEGAN ON OCTOBER 10, 2005. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

    Campaign 05V353000 on NHTSA.gov

Representative owner complaints

308 reports, newest first.

  1. Fuel system, Gasoline, Aug 30, 2010

    TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED WHEN ATTEMPTING TO FILL THE FUEL TANK, THERE WAS A RESTRICTION THAT ONLY ALLOWED THE FUEL TO ENTER THE FILLER NECK SLOWLY. THE FUEL WOULD ALSO COME BACK OUT (FUEL EXPULSION). THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

  2. Air bags, Jul 22, 2010, crash

    MY DAUGHTER WAS DRIVING A 2003 KIA SORRENTO AND FELL A SLEEP AT THE WHEEL AFTER COLLEGE EXAMS. SHE DROVE INTO THE REAR OF A TRACTOR TRAILER TANKER AT APPROXIMATELY 40 MPH. NONE OF THE AIR BAGS DEPLOYED AS A RESULT OF THE ACCIDENT. SHE HAD A CONCUSSION AND A CRACKED STERNUM. STATE FARM INSURANCE DECLARED THE CAR A TOTAL LOSS DUE TO A BENT FRAME, ENGINE MOUNT FAILURE AND A TOTALED FRONT END. AFTER CONTACTING KIA, THEIR RESPONSE TO THE ACCIDENT WAS THAT THE ANGLE THE CAR HIT THE TRAILER, WAS SUCH THAT NONE OF THE SENSORS WAS COMPROMISED , THERE FOR THE AIR BAGS DID NOT DEPLOY. BASICALLY IS WAS NOT THEIR PROBLEM WITH THEIR EQUIPMENT OF THE CAR. *TR

  3. Engine and engine cooling, Jul 22, 2010

    TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED IN 2007. THE PREVIOUS OWNER HAD THE CRANK SHAFT PULLEY BOLT RECALL REPAIR PERFORMED. WHILE DRIVING 35 MPH THE CRANK SHAFT PULLEY BOLT SNAPPED OFF. THE VEHICLE WAS DRIVEN 1 MILE TO HER DESTINATION AND THEN TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE CRANK SHAFT PULLEY BOLT IN MAY 2010. THE FAILURE HAPPENED AGAIN ON JULY 22, 2010. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE FAILURE MILEAGE WAS 82,779. THE CURRENT MILEAGE WAS 84,000.

  4. Suspension, Apr 19, 2010

    TL*-THE CONTACT OWNS A 2003 KIA SORENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH THERE WAS A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE. THE DRIVER SIDE UPPER CONTROL ARM BOLT HAD BROKEN AND CAUSED THE TIRE TO WOBBLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, AND TOWED TO THE DEALER WHERE THE TECHNICIAN REPLACED THE BOLT AT THE OWNER EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 11/16/10. *LJ

  5. Fuel system, Gasoline, Mar 25, 2010

    WHEN FUELING MY 2003 KIA SORENTO THE GAS WILL SPEW BACK OUT (AS IF UNDER PRESSURE) ONTO ME, THE VEHICLE AND THE SURROUNDING AREA. THIS IS A FIRE HAZARD. THIS HAPPENS EVERY TIME I TRY TO PUT GAS INTO THE SORENTO. THE DEALERSHIP SAID THEY COULD NOT IDENTIFY THE PROBLEM WITHOUT A COSTLY DIAGNOSTIC TEST. THEY DID 'LOOK' AT THE FUEL LINE AND COULD NOT SEE A PROBLEM. THE ONLY WAY TO PREVENT THE GAS FROM SPEWING IS TO PUT THE GAS IN EXTREMELY SLOWLY. FILLING IT SLOWLY SEEMS TO PREVENT THE PRESSURE BUILD UP THAT CAUSES THE GAS TO SPEW. THE SPEWING GAS IS CAUSING THE PAINT ON MY VEHICLE TO PEEL. *TR

  6. Air bags, Feb 1, 2010

    MY AIRBAG LIGHT CAME ON WITHOUT WARNING. NOW I'M TOLD MY AIRBAGS WON'T WORK. THE DEALER STATES I NEED A NEW CONTROL MODULE. IT IS COMING UP AS A SEAT POSITION ERROR. THEY SAID IT IS COMMON. THIS IS A REQUIRED SAFETY ITEM ON NEW CARS, THE AIRBAGS. IF IT IS A COMMON DEFECT WHY NO RECALL. KIA WON'T HELP. *TR

  7. Air bags, Jan 7, 2010

    AIRBAG LIGHT HAS COME ON. VEHICLE HAS 74,000 MILES ON IT HAS NEVER BEEN WRECKED OR OFF ROAD. THIS IS SAFETY EQUIPMENT AND SHOULD BE COVERED UNDER WARRANTY FOR LIFE. I HAVE NO ACCESS TO THE AIRBAG SYSTEM AND IT NO LONGER FUNCTIONS IN MY VEHICLE. *TR

  8. Engine and engine cooling, Electrical system, Structure, Interior lighting, Dec 22, 2009

    I PURCHASED MY 03 KIA SORENTO IN 2004 AND HAVE HAD MANY ISSUES SINCE THEN. I HAVE HAD TO REPLACE LIGHTS FROM THE FRONT TO THE BACK NUMEROUS TIMES. I'VE BEEN DRIVING DOWN OUR REMOTE COUNTRY ROAD AT NIGHT AND HAD MY HEADLIGHTS GO OUT. MY COOLANT TANK CRACKED AND LEFT ME STRANDED ON ANOTHER COUNTRY ROAD IN THE SNOW LAST YEAR. I LATER FOUND OUT IT WAS RECALLED FOR THAT PARTICULAR DEFECT; AFTER I HAD IT REPLACED. THE LIGHTING ISSUE IS MY BIGGEST CONCERN RIGHT NOW BECAUSE OF WHERE I LIVE (REMOTE COUNTRY ROADS, DEER AT NIGHT, ETC) I HAVE TO HAVE PROPERLY FUNCTIONING HEADLIGHTS AT ALL TIMES. NOW, I AM HAVING PROBLEMS CONCERNING THE BEARINGS ON IT. IT MAKES A HORRIBLE SCREECHING NOISE THAT IS NOW; ALMOST CONTINUOUS. IT DOESN'T MATTER THE TEMPERATURE OUTSIDE, DRIVING CONDITIONS, ETC. IT HAS BECOME HARDER TO STEER AND THE POWER STEERING FLUID IS FINE. I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE, AND I CANNOT AFFORD TO JUST GO OUT AND BUY SOMETHING NEW. I JUST ASK THAT IF FAULT LIES WITH KIA; THEN THEY SHOULD FIX IT AT THEIR EXPENSE....NOT MINE! I HAVE INVESTED WAY TOO MUCH TIME, MONEY AND PATIENCE THUS FAR AND FEEL IT'S KIA'S RESPONSIBILITY TO MAKE SURE THEY CREATE A VEHICLE THAT FUNCTIONS PROPERLY. AND WHEN THEY DON'T...FIX IT!!! AS FOR THE QUESTIONS BELOW; WAS THERE A FIRE?...NOT YET!!! WAS THERE PROPERTY DAMAGE?....THERE PROBABLY WILL BE WHEN MY BEARINGS GO OUT AND THE WHEELS FALL OFF! WHERE THERE ANY DEATHS OR INJURIES?....DEAR LORD, I PRAY EVERY TIME I GET IN MY TRUCK THAT NOTHING LIKE THAT EVER HAPPENS TO ME OR MY SON....BUT; WITH AN UNRELIABLE VEHICLE THAT HAS CONSTANT ELECTRICAL AND MECHANICAL PROBLEM; THEN WHO KNOWS.... *TR

  9. Fuel system, Gasoline, Dec 14, 2009

    2003 KIA SORENTO GAS TANK DOES NOT REGISTER CORRECTLY. AFTER ABOUT 3/4 FULL, IT DROPS TO READ "EMPTY". THIS STARTED HAPPENING AFTER THE CAR WAS ONLY A YEAR OLD. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX IT AND TO JUST TRY TO GAUGE WHEN THE CAR WAS GETTING CLOSE TO EMPTY. I TRAVEL QUITE A BIT FOR MY JOB AND HAVE BEEN STRANDED ABOUT 4-5 TIMES AT NIGHT WITH AN EMPTY GAS TANK....NOT THE SAFEST OF SITUATIONS. *TR

  10. Steering, Engine and engine cooling, Equipment, Nov 20, 2009

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

  11. Fuel system, Gasoline, Nov 19, 2009

    2003 KIA SORENTO HAS FUEL TANK THAT DOES NOT READ GAS RIGHT. IT WILL TELL YOU EMPTY WHEN IT IS NOT EMPTY THIS GAGE HAS NEVER WORKED RIGHT AND NEEDS TO BE RECALLED TO FIX THIS THING BEFORE SOME ONE GET HURT BADLY.

  12. Fuel system, Gasoline, Nov 4, 2009

    THIS IS THE THIRD TIME THIS INCIDENT HAPPENED. DURING THIS LAST TIME, THE GAS GAUGE SHOWED THAT THE TANK HAVE LESS THAN 1/8 FULL. WHEN I STARTED TO PUMP GASOLINE TO THE VEHICLE'S TANK, THE GAS PUMP ABRUPTLY STOPPED AS IF THE VEHICLE'S GAS TANK IS ALREADY FULL AND GASOLINE SPLASHED BACK OUT OF THE TANK. GASOLINE SPRAYED ALL OVER INCLUDING MYSELF. I CAUTIOUSLY STARTED TO PUMP GAS TO THE VEHICLE AGAIN AND THE SAME THING HAPPENED. I SMELLED LIKE GASOLINE AND RUINED MY CLOTHES. *TR

  13. Fuel system, Gasoline, Nov 2, 2009

    MY 2003 KIA SORENTO, MADE 10/12/02, DOES NOT TAKE GAS WELL. WHEN YOU FILL IT, IT PRESSURIZED AND BLOWS GAS BACK AT YOU. THIS IS AN ONGOING FAILURE AND SAFETY ISSUE. A MECHANIC SAYS THIS NEEDS A DIFFERENT FUEL TANK ASSEMBLY AND VALVE TO CORRECT THE PROBLEM. *TR

  14. Fuel system, Gasoline, Oct 21, 2009

    WHEN I ATTEMPT TO FILL THE GAS TANK IN MY 2003 KIA SORENTO, THE GASOLINE BLOWS BACK AT ME. THIS HAPPENS EVERY TIME I ADD GAS. IF I AM NOT CAREFUL IT GETS ON MY CLOTHING, SHOES, OUTSIDE OF MY VEHICLE AND ON THE GROUND. THE DEALERSHIP HAS QUOTED THAT A REPAIR WOULD COST BETWEEN $650.00 AND $850.00 TO FIX IT ALTHOUGH THEY CANNOT TELL ME FOR SURE WHAT THE PROBLEM IS. I CANNOT AFFORD TO HAVE THIS REPAIRED. *TR

  15. Engine and engine cooling, Equipment, Oct 18, 2009

    MY 2003 KIA SORENTO STOPPED WITH NO WARNING OR INDICATION OF A PROBLEM AT 67,735 MILES DUE TO WHAT WAS LATER DETERMINED TO BE ENGINE OVERHEATING. AT FIRST THE KIA DEALER SAID IT WAS DUE TO THE COOLANT RESERVOIR CRACKING AND GOING EMPTY. SINCE THIS IS NOT A PART OF THE ENGINE'S ACTUAL MEANS OF COOLING, THEY CHANGED THEIR STORY TO THE THERMOSTAT FAILED. KIA SAID THAT THIS PORTION OF THE WARRANTY PASSED AT 65,000 MILES. THEIR WARRANTY SAYS 100,000 MILES. COST OVER $3,600.00 TO REPAIR, SIMILAR SITUATION AT 80,000 MILES FOR $1,400.00. STILL NO WARRANTY COVERAGE. I HAVE FURNISHED COMPLETE MAINTENANCE RECORDS SHOWING MAINTENANCE AT EVERY INTERVAL REQUIRED BY KIA. LOOKING FOR SOME ONE TO JOIN IN A CLASS ACTION SUIT. *TR

  16. Engine and engine cooling, Sep 25, 2009

    2003 KIA SORENTO HARMONIC BALANCER BOLT BROKE OFF REPORTED TO KIA THEY WILL NOT HONOR ANY RECALLS, THEY SAID IT WAS A RECALL FROM SEVERAL YEARS AGO . BUT IF ITS A SAFETY ISSUE LIKE THIS THEY SHOULD TRY HARDER TO INFORM PEOPLE OF THIS BEFORE THERE IS MAJOR ACCIDENT . JUST WISH THEY WOULD HONOR A RECALL THAT THEY HAVE HAD WITH THIS BOLT. I NEVER RECEIVED A RECALL NOTICE OR IT IS NOT POSTED ON ANY SITE THAT I COULD FIND, ,JUST WANT MY CAR FIXED WITHOUT A $2900 BILL AT THE END . *TR

  17. Engine and engine cooling, Aug 31, 2009

    2003/04 KIA SORENTO CRANK SHAFT PULLEY BOLT IS FAILING. THERE WAS A NOTICE SENT BY KIA IN JULY 2007 TO NOTIFY THE OWNERS OF THE ISSUE AND TO HAVE IT FIXED. THE REPLACEMENT BOLTS ARE FAILING. WHEN THE REPLACEMENT BOLTS FAIL IT IS CAUSING THE VEHICLE TO STOP NO MATTER WHAT SPEED THE DRIVER IS TRAVELING AND THE STEERING IS LOCKING UP. THE MANUFACTURER WILL NOT ADDRESS THIS. THIS IS A AN EXTREME SAFETY ISSUE. SOME OWNERS HAVE REPORTED THIS PART FAILING UP TO 4 TIMES IN LESS THEN 24 MONTHS. THE FIRST INCIDENT WAS JUNE 27, 2007 AND THE SECOND INCIDENT WAS 8/27/2009. *TR

  18. Engine and engine cooling, Aug 27, 2009

    BACK IN OCT 2008 WENT TO CAR AT 5AM TO GO TO WORK STARTED MY 2003 KIA SORENTO HEARD THIS NOISE GOT OUT TO RAISE HOOD BEFORE I COULD SAW COOLANT COMING FROM UNDER MY CAR DIDN'T HAVE TIME TO REALLY INVESTIGATE HAD MY SISTER TAKE ME TO WORK WHEN I CAME HOME HAD CAR TOWED TO KIA DEALER THEY ADVISED ME THAT MY COOLANT RESERVOIR HAD CRACK AND I NEEDED TO HAVE REPLACED AT 250.XX AT THIS POINT THEY DID TELL ME THERE WAS A RECALL ON MY SORENTO MADE APPT TO TAKE BACK TO HAVE PART REPLACED NEVER, BEFORE THIS SO CALL RECALL PART WAS REPLACED NEVER HAD ANY WARNING LIGHTS COME ON AFTER THEY SAY THEY REPLACED THE PART MY ENGINE LIGHT CAME ON TOOK MY SORENTO BACK TO THE SAME DEALER 5 TIMES WITHIN A 2 MONTH PERIOD THEY KEPT TELLING ME NOTHING WAS WRONG WITH MY CAR SO I LET THE LIGHT STAY ON, MOVED TO A DIFFERENT CITY TIRED OF SEEING THIS LIGHT ON TOOK TO ANOTHER KIA DEALER THEY RAN A DIAGNOSTIC FOR 125.00 TO TELL ME NOTHING WAS WRONG WITH MY CAR BUT I NOTICED WHEN I WAS LEAVING THE ENGINE LIGHT WAS OFF WHEN BACK IN TO FIND OUT WHY AND HOW DID THE LIGHT GO OFF HE STATED HE TURNED IT OFF NOW WHILE SITTING AT A TRAFFIC LIGHT WITH NO WARNING MY CAR JUST SHUT OFF GOT STARTED BACK BUT THIS TIME WITH A LOUD BANGING NOISE I WAS ONLY ABOUT 3 BLOCKS FROM MY HOME SO I DROVE ABOUT 5 MILES PER HR TO GET HOME TO HAVE TO HAVE A TOW TRUCK COME GET MY CAR THE DEALER HAS YET TO LET ME KNOW WHAT THE PROBLEM IS.... *TR

  19. Fuel system, Other, Aug 26, 2009

    I HAVE A 2003 KIA SORENTO THAT FAILED THE EMISSIONS TEST. WHEN GOING ONTO THE WEBSITE FOR RECALLS IT COMES UP THAT THEIR WAS A RECALL IN NOVEMBER 2005. I NEVER GOT NOTIFIED AND WHEN CALLING KIA THEY ARE TELLING ME IT IS NOT MY CAR AS MY CAR WAS BUILT IN A DIFFERENT MONTH, AND I AM TELLING THEM THAT THE RECALL IS COMING UP FOR THE SAME SAFETY/EMISSIONS AND THEY WILL NOT LISTEN TO ME. IF THERE IS A RECALL ON MY CAR FOR THE YEAR LISTED AND THE RECALL IS THE EMISSIONS THAT IS MAKING MY CAR FAIL WHAT CAN I DO. *TR

  20. Engine and engine cooling, Fuel system, Gasoline, Tires, Aug 7, 2009

    MY 2003 KIA SORENTO KEPT LOSING ANTIFREEZE AND TO FIND OUT THE RESERVOIR HAD A CRACK IN IT. ALSO, AFTER I PURCHASE BRIDGESTONE FIRE DESTINATION TIRES A YEAR LATER THEY WERE WORN AFTER SPENDING $600.00 I HAD TO HAVE TWO OF THEM REPLACED WITHIN A YEAR. P245/70R16. ALSO 2 DEFECTS RECALLS WHEN MY CAR WAS PUT IN THE SHOP ONE FROM 2007 SC073 AND SC072 WHEN MY CHECK ENGINE LIGHT CAME ON. IT WAS STILL ON AFTER THE CAR WAS SUPPOSEDLY FIXED BY QUIRK KIA IN BRAINTREE. WHEN I WAS DRIVING OUT OF THE PARKING LOT THE CHECK ENGINE LIGHT WAS STILL ON. I WAS TOLD THE CAR WAS FINE AND IT WAS JUST A SENSOR AND TO FIX IT THE COST WOULD BE OVER $200. A YEAR LATER, I BROUGHT IT TO GET A STICKER, THEY REJECTED MY FOR ANOTHER RECALL THAT SHOULD HAVE BEEN FIXED WHEN I BROUGHT IT IN LAST YEAR. THE RECALL WAS FROM 2005. NOW I AM TRYING TO CONTACT THE DEALERSHIP BECAUSE OF THE INCONVENIENCE OF ME GOING TO GET THIS FIXED WHEN IT SHOULD HAVE BEEN TAKEN CARE OF LAST YEAR. I WILL NEVER BUY A KIA AGAIN, THE DEALERSHIP DOES NOT CARE ABOUT THEIR CARS OR CUSTOMERS. *TR

  21. Electrical system, May 20, 2009

    TL*THE CONTACT OWNS A 2003 KIA SORENTO. AFTER REMOVING THE KEY FROM THE IGNITION, THE CONTACT NOTICED THAT THE ENGINE WAS STILL RUNNING. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 67,000.

  22. Visibility, Equipment, May 4, 2009

    THERE IS A PLASTIC CAP HOLDING ON THE ROD TO THE WINDSHIELD WIPERS THAT WILL POPPED OFF WITHOUT ANY KIND OF WARNING. MY FAMILY WAS DRIVING ON THE HIGHWAY IN THE RAIN, AND THE WIPERS CAME TO A HALT WITHOUT WARNING CAUSING NO VISIBILITY. I THINK THAT THIS MATTER SHOULD REALLY BE ADDRESSED BECAUSE IT COULD HAVE CAUSED MAJOR ACCIDENT AND TAKEN MANY LIVES. THERE WERE NO DEATHS, BUT IT CERTAINLY COULD HAVE BEEN. BY THE GRACE OF GOD. *TR

  23. Fuel system, Gasoline, Apr 30, 2009

    GAS SPEWS OUT WHILE TRYING TO REFUEL, DOESN'T MATTER IF IT'S ALMOST EMPTY OR HALF FULL,GETS ALL OVER CAR,GROUND AND ME. HAVE TO DRIBBLE FUEL IN TANK AND TAKES 15 MIN. JUST TO PUT A 1\4 TANK IN. I DON'T LIKE SMELLING OF GAS AND BEING A WALKING FIRE HAZARD. *TR

  24. Power train, Apr 20, 2009

    MY CAR HAD A HORRIBLE NOISE & I WAS TOLD THAT IT WAS THE DRIVE SHAFT. I GOT A FRIEND TO DRIVE IT TO A KIA KENDALL AND THEY WERE TO WARRANTY THE PART THAT WAS DEFECTIVE. IN THE PROCESS OF DRIVING CAR TO DEALER IT CAME APART HIT THE BOTTOM OF CAR DEPLOYED AIR BAGS, CRACKED WINDSHIELD, GAS TANK ALSO CRACKED. THIS WAS A DEFECTIVE DEALER PART AND WAS SUPPOSED TO BE WARRANTIED. NOW IT HAS BEEN REPORTED TO INSURANCE AND IN THE PROCESS OF FIXING THIS ITEM THEY BROKE A PLASTIC HOSE FROM THE RADIATOR AND THEN CLAMPED IT & PUT A SCREW IN MY RADIATOR. THEY KNOW THAT THIS WAS GOING TO CAUSE A PROBLEM & DID NOT EVEN CARE. *TR

  25. Engine and engine cooling, Electrical system, Apr 16, 2009

    2003 KIA SORENTO, PURCHASED USED WITH 11,000 MILES ON IT. HAS BEEN A NIGHTMARE SINCE THE DAY I BOUGHT IT! HEAD GASKETS WARPED AT 28,000 MILES, OVERHEATED WITHOUT WARNING, NO SPIKE IN TEMP GAUGE, WHAM SMOKE FROM EVERYWHERE AND EVEN WITH PROOF OF MAINTENANCE UPKEEP IT TOOK KIA 2 MONTHS TO DECIDE TO HONOR THE WARRANTY. THIS WAS AFTER THE CHECK ENGINE LIGHT WOULD COME ON EVERY TWO SECONDS AND HAVE TO BE IN THE SHOP FOR MONTHS FOR THEM TO SAY NOTHING WRONG WITH IT, EVEN WHEN IT WAS TOWED IN EVERY TIME BECAUSE IT WOULD JUST SHUT OFF. THEN THE HEADLIGHT ISSUES ARE INSANE. EVERY OTHER MONTH AND THAT IS NO EXAGGERATION I HAVE TO REPLACE EITHER LOW BEAMS, HIGH BEAMS, BRAKE LIGHTS & TAIL LIGHTS. *TR