2004 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 220 owner complaints filed for this model year. This is the 13th highest complaint count among 23 Sorento model years with reports.
Of the 2004 reports, 11 involved a crash and 12 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: structure
28 reports, newest first. Show all
Structure, Oct 28, 2008
KIA SORRENTO INSIDE DOOR HANDLES: CHROME PEELS AND LEAVES SHARP JAGGED EDGES AND I CUT MY FINGERS EVERY DAY. *TR
Engine and engine cooling, Power train, Electrical system, Exterior lighting, Visibility, Structure, Aug 14, 2008
MY SISTER PURCHASED THIS VEHICLE NEW AND HAS HAD NOTHING BUT PROBLEMS WITH IT AND PROBLEMS WITH DEALERSHIP/KIA HONORING THEIR 10 YEAR/100,000 MILE WARRANTY. SHE PURCHASED THIS VEHICLE BELIEVING SHE WOULD BE DRIVING A QUALITY VEHICLE (ADVERTISING 10 YEAR/100,000 MILE WARRANTY SHE ASSUMED IT MUST BE OF HIGH QUALITY BECAUSE WHO WOULD OFFER THAT KIND OF WARRANTY IF IT WAS JUNK....WRONG!) SHE HAS HAD NOTHING BUT STRESS, FINANCIAL EXPENSE, LOST WORK TIME, AND A BATTLE OF HER LIFE TRYING TO SEEK CONSUMER JUSTICE...DEALERSHIP, KIA MOTORS, LEMON LAW REQUIRES A PART TO FAIL FOUR TIMES, ATTORNEY GENERALS OFFICE, CONCILIATION COURT, WRITING TO RUUKIVINA, OBERSTAR, AND MOST RECENTLY AMY KLOBUCHAR...ALL FAILED. NO ONE HAS SAID THAT THEY WILL INVESTIGATE KIA AND PROTECT THE CONSUMERS FROM THIS FRAUDULENT AUTOMOBILE MANUFACTURER. WHY? THE PROBLEMS SHE HAS HAD WITH HER VEHICLE CONSIST OF RUST ON THE TAILGATE AND REAR DOORS JUST A FEW MONTHS AFTER PURCHASING, ALL KINDS OF ELECTRICAL PROBLEMS FROM HEADLIGHTS AND TAIL LIGHTS BURNING OUT NUMEROUS TIMES, THE DIGITAL DASH FOR RADIO AND HEATER GOING BLACK, THE HEATER NOT WORK, A RELAY SWITCH FOR FAN FAILED, FOAM BETWEEN WINDSHIELD AND FRAME COMING OUT TAPPING ON THE WINDOW, A PROBLEM WITH THE COOLANT RESERVOIR, THE REAR DRIVESHAFT FAILED, THE TRANSMISSION HAD TO BE REPLACED AND MOST RECENTLY THE TRANSFER CASE. SAFETY ISSUES AND CONCERNS WOULD BE WITH TAIL LIGHTS AND HEADLIGHTS BURNING OUT PREMATURELY AND FREQUENTLY AND THE CRANKSHAFT BOLT BROKE CAUSING TO LOOSE ALL ABILITY TO STEER THE VEHICLE. THERE ARE PROBABLY OTHER PROBLEMS SHE HAS HAD WITH THE VEHICLE BUT I DO NOT RECALL AT THIS TIME. *TR
Electrical system, Exterior lighting, Structure, Oct 7, 2005
IN LESS THAN A YEAR CONSUMER HEADLIGHT WENT OUT AND THE BACK HATCH WINDOW WAS LEAKING INSIDE THE VEHICLE EVERY TIME IT RAINED. *TS THE HEADLIGHT ASSEMBLY WAS REPLACED ON NOVEMBER 30, 2004 AND FIVE MINUTES AFTER THE NEW BULB WAS INSTALLED IT SHATTERED. ON THAT SAME DATE THE CONSUMER EXPERIENCED PROBLEM WITH THE CLOCK AND HVAC INDICATORS. UPDATED 03/30/07. *JB