2009 Kia Sorento
Problems, recalls and owner-reported issues
Air bags is the leading concern among 55 owner complaints filed for this model year. This is the 20th highest complaint count among 23 Sorento model years with reports.
Of the 2009 reports, 2 involved a crash and 1 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Electrical systemFeb 14, 2020
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Campaign 20V088000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Representative owner complaints
55 reports, newest first.
Air bags, May 21, 2015
PASSENGER SIDE, FRONT, AIRBAG INDICATOR WORKS ONLY SOME OF THE TIME WITH ADULT PASSENGER.
Electrical system, Vehicle speed control, Electronic stability control (ESC), May 12, 2015
ESC OFF SENSOR AND CHECK ENGINE LIGHT COMES ON WHEN STARTING VEHICLE OR WHEN IN MOTION/DRIVING. ESC OFF ILLUMINATES FOLLOWED BY COMPLETE LOSS OF ACCELERATION. WHILE DRIVING AT 30 MPH TO 70 MPH LIGHT APPEARS AND QUICKLY LOOSES LACK OF THROTTLE ACCELERATION POWR. I'VE HAD THIS HAPPEN (10 PLUS TIMES) SINCE I BOUGHT THIS VEHICLE IN 2012 PRE-OWNED FROM KIA DEALERSHIP IN CAPE CORAL,FL. TONIGHT 5/12/15 I WAS HEADING ON HIGHWAY AND STOPPED 3 TIMES EVERY 2 TO 4 MILES (LOST POWER) IN THE MIDDLE OF TRAFFIC.. FINALLY,VEHICLE CAME BACK ON MORE FOR ABOUT 10 MILES, WHILE ON THE HIGHWAY GOING 65 TO 70 MPHS VEHICLE SHOWED ESC OFF LIGHT AND LOST ACCELERATION THEN POWER... NO ACCIDENT JUST SWERVED ALOT..
Vehicle speed control, Apr 23, 2015
I SUDDENLY LOST POWER OR CONTROL TO THE GAS. I COASTED THE CAR TO MY WORK A FEW MILES AWAY IN OSSEO, WI. I HAD THE CAR TOWED TO A NEARBY GARAGE, THE LOFT SERVICE CENTER IN OSSEO, WI. THEY HOOKED IT UP TO A COMPUTER AND COULD FIND NOTHING WRONG. 10/7/14 THE SAME THING HAPPENED. MY HUSBAND AND I WERE ON A TRIP AND LOST POWER, COASTED TO THE SIDE OF THE ROAD ABOUT EVERY 20 TO 40 MILES FOR ABOUT 300 MILES UNTIL WE GOT TO THE KIA PRESTIGE IN EAU CLAIRE, WI. THROTTLE BODY SENSOR WAS REPLACED. 4/20/15 SAME THING HAPPENED. I PULLED INTO A PARKING LOT. SHUT OFF THE CAR. WHEN IT WAS RESTARTED, I WAS ABLE TO DRIVE IT TO KIA PRESTIGE IN EAU CLAIRE, WI. REPLACED THROTTLE BODY AND AIR SENSOR TO AIR FILTER COST $1298. PARTS ARE ONLY GUARANTEED FOR ONE YEAR. I WAS TOLD THIS COULD HAPPEN AGAIN FOR MANY REASONS. I AM AFRAID THIS IS UNSAFE AND I COULD BE REAR-ENDED THE NEXT TIME IT HAPPENS. I CALLED THEIR CUSTOMER SERVICE AT 1-800-333-4542 AND HAVE A CASE NO. [XXX]. THEY WOULD NOT TELL ME IF THIS IS A COMMON PROBLEM OR HOW TO FIX IT. I SEE MANY SIMILAR COMPLAINTS ONLINE. I HAD A KIA RONDO BEFORE THIS AND IT HAPPENED WITH THIS CAR AS WELL. I SEE THIS AS A HUGE SAFETY ISSUE AND JUST DON'T WANT TO DIE OR HAVE MY GRANDCHILDREN DIE BECAUSE THEY WON'T DO ANYTHING ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Nov 24, 2014
FIRST NOTICED IN THE SEPT. TIME PERIOD THAT THE PASSENGER AIRBAG OFF LIGHT REMAINED ILLUMINATED EVEN AFTER MY WIFE SAT DOWN, AND EVEN IF SHE TRIED SHIFTING AROUND TO ACTIVATE THE SEAT SENSOR. MY WIFE WEIGHS MORE THAN 120 LBS. ABOUT 10% OF THE TIME THE SYSTEM SENSES HER PRESENCE FROM HER FIRST SITTING DOWN, WHILE THAT RISES TO ABOUT 75% IF SHE SHIFTS AROUND TO ACTIVATE THE SENSOR. COMMUNICATION ON THE WEB AND THE AUSTIN DEALERSHIP SERVICE REPRESENTATIVE NOTED THAT KIA HAS HAD PROBLEMS WITH ACTIVATION OF THE FRONT PASSENGER SEAT SENSOR. IN PARTICULAR, KIA HAD A SAFELY RECALL SC 076 A (COVERING 2007-2008 KIA SORENTOS) WHICH HAD SYMPTOMS IDENTICAL TO WHAT WE NOW ARE EXPERIENCING. THE DEALERSHIP SERVICE REPRESENTATIVE AND THE KIA TELEPHONE HELP LINE CLAIM MY VEHICLE IS NOT COVERED BY THAT RECALL. *TR
Power train, Jun 11, 2014
THE CAR WILL SOMETIMES SHIFT HARD. WHEN IT DOES THIS AND I PUT IT INTO DRIVE, THE TACH WILL GO UP AND THE ENGINE REVS, BUT THE CAR MOVES AT A SNAILS PACE. EVEN IF THE PEDAL IS TO THE FLOOR. IT IS UNSAFE TO DRIVE AT THAT POINT AS I COULD NOT SAFELY MAKE A LEFT HAND TURN TO CROSS TRAFFIC. I WOULD LIKELY GET HIT BEFORE I COULD CLEAR THE INTERSECTION. I HAVE TO SHUT THE CAR ON AND OFF A FEW TIMES REMOVING THE KEY WHILE DOING THIS TO GET THE CAR TO RUN NORMAL AGAIN. I HAVE TAKEN IT TO KIA 3 TIMES FOR THIS PROBLEM AND THEY HAVE NOT FIXED IT. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM AND I SHOULD BRING IT IN WHEN THE CAR IS ACTING UP. BUT I LIVE ABOUT 50 MILES FROM THE NEAREST KIA DEALER, HOW AM I SUPPOSED TO DRIVE A CAR THAT WON'T GO OVER 5 MPH AND IS UNSAFE TO DRIVE? WHEN I TOOK IT IN LAST WEEK I WAS BASICALLY TOLD THEY HAD NOTHING TO GO ON SINCE THEY COULDN'T PULL A CODE FROM THE CAR AND I WAS OUT OF LUCK BECAUSE WHILE HE SUSPECTED HE KNEW WHAT SYSTEM WAS CAUSING THE ISSUE THEY WERE NOT GOING TO FIX IT BECAUSE THERE WAS NO CODE. AND MY WARRANTY WILL BE UP AT THE END OF THE MONTH. I HAVE RESEARCHED KIA REVIEWS AND HAVE SEEN A FEW PEOPLE WITH THE SAME YEAR, MAKE AND MODEL HAVE THE SAME ISSUES WITH THEIR CARS, AND SOME PEOPLE INDICATED IT WAS A TRANSMISSION ISSUE. I SHARED THIS WITH THE KIA SERVICEMAN AND HE DISMISSED THE INFORMATION SAYING THAT WAS HIGHLY UNLIKELY AS KIA MAKES SUPERIOR TRANSMISSIONS. I LATER FOUND OUT THAT I EVEN HAVE A FRIEND WHO HAD THIS SAME ISSUE WITH HER KIA AND ALSO HAD TO REPLACE THE TRANSMISSION. SO IT ACTUALLY KIND OF SOUNDS LIKE A COMMON PROBLEM TO ME. AS A SIDE NOTE, IT DID THIS WHILE IN PA ON VACATION. THE KIA DEALER LOOKED AT IT THERE, THEY SAID IT WAS A SENSOR UNDER THE PEDAL AND THEY REPLACED IT. BUT IT HAS DONE IT AGAIN SINCE THEY FIXED THAT PROBLEM. THE PART THAT WAS REPLACED IS PART OF THAT SYSTEM THE SERVICEMAN WAS REFERRING TO. *TR
Air bags, Feb 10, 2014, crash
I WAS DRIVING ON BLACK TOP RD. IT HAD BEEN SLEETING THE KIA I WAS DRIVING VEERED OFF THE OPPOSITE SIDE OF RD. I WENT OFF IN DITCH HITTING A TREE HEAD ON MY AIR BAG DIDN'T DEPLOY I WOULD LIKE TO KNOW WHY IS THIS NORMAL I DON'T THINK SO I THOUGHT THAT IS WHAT THEY WERE FOR MY INJURIES WERE SPRAINED WRIST & NECK & BACK & MY BREAST BONE HURTS I WAS DRIVING A 2009 KIA SORENTO LOOKING FORWARD TO YOUR REPLY DOES THIS HAPPEN VERY OFTEN TO THIS MAKE OF VEHICLE? *TR
Power train, Oct 22, 2013
WHEN SHIFTING MY 2009 KIA SORENTO FROM P TO R, IT VIOLENTLY JOLTS INTO R AND THEN WHEN SHIFTING INTO D, IT HAS ALMOST NO POWER, AS IF I WERE DRIVING IN FIRST GEAR WITH A MANUAL TRANSMISSION (VEHICLE IS AUTOMATIC). AFTER A FEW MINUTES, IT WILL DRIVE NORMALLY UNTIL I STOP, THEN IT AGAIN IS VERY SLUGGISH WITH ALMOST NO POWER UNTIL IT "CATCHES". SOMETIMES IF I STOP THE CAR, PUT IT IN PARK AND SHUT IT OFF, THEN RESTART, IT WORKS FINE. THIS PROBLEM DOES NOT HAPPEN EVERY DAY, IT'S RANDOM BUT WHEN IT HAPPENS, IT IS VERY SCARY AND I AM NOW AFRAID OF DRIVING IT. EVERY TIME I START THE CAR, I GINGERLY SHIFT TO D OR R, WAITING FOR THE JOLT. I AM AFRAID IT'S GOING TO JERK BACKWARDS OUT OF CONTROL AND HIT SOMEONE/SOMETHING. IT HAS BEEN HAPPENING FOR TWO YEARS NOW, OFF AND ON. DEALER SAID THEY CAN'T DUPLICATE THE PROBLEM AND "THERE IS NOTHING THEY CAN DO UNTIL IT BREAKS". IN WHICH CASE MY WARRANTY WILL BE OVER AND THEY'LL CHARGE ME FOR A NEW TRANSMISSION. CALLED KIA AND THEY TOLD ME THE SAME THING BUT THEY OPENED A TICKET FOR MY PROBLEM. I KNOW BOTH KIA AND THE DEALERSHIP KNOWS WHAT THE PROBLEM IS BUT THEY ARE IGNORING IT. I HAVE DONE A LOT OF INTERNET RESEARCH REGARDING THIS PROBLEM AND SEE COMPLAINT AFTER COMPLAINT (INCLUDING THREE ON THIS SITE JUST FOR THE 2009 MODEL ALONE). I KNOW THE 2011 MODELS HAD SIMILAR PROBLEMS ALSO. IT'S VERY SAD BECAUSE I REALLY LIKE THE CAR BUT I'M TOO NERVOUS DRIVING IT NOW SO I'LL BE TRADING IT IN AND GOING BACK TO A CHEVY. *TR
Power train, Sep 24, 2013
RECENTLY BROUGHT MY 2009 KIA SORENTO TO THE DEALER ON 9/9/13. THE VEHICLE WAS BANGING INTO GEAR (WHETHER REVERSE OR DRIVE) AND IT WAS SLUGGISH WHEN ATTEMPTING TO DRIVE. IT WAS VERY SCARY TRYING TO MAKE A LEFT TURN WHILE CROSSING OVER ONCOMING TRAFFIC AS THE CAR WAS NOT GOING ANYWHERE WHEN TRYING TO DRIVE. THE CHECK ENGINE LIGHT ALSO CAME ON. MY CHECK ENGINE LIGHT SOMEHOW WAS NOT ON WHEN THEY TOOK POSSESSION OF THE VEHICLE.THE DEALERSHIP TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM. THEN SENT ME ON MY WAY WITH NO RECOMMENDATIONS. NOW A WEEK LATER, 9/17/13, I CALLED THE DEALER AND REPORTED THE SAME INCIDENT AS BEFORE. THEY TOLD ME TO DRIVE IT TO THEM AND KEEP THE CAR RUNNING. THE CHECK ENGINE LIGHT WAS ON AGAIN. AS THE TECH AT THE DEALER TOOK POSSESSION OF MY VEHICLE, YOU CAN HEAR IT BANG INTO GEAR AND HEAR THE RPM'S RACING AS THEY DROVE FORWARD. THE TECH ADVISED THAT THE CHECK ENGINE CODES WERE STORED HISTORY CODES. THEY ARE TO DO WITH THE TRANSMISSION. THIS TIME KIA ADVISES TO REPLACE THE TRANSMISSION. MEANWHILE, THE TRANSMISSION WAS REPLACED DECEMBER OF 2011. KIA STILL HAS MY TRUCK AS I AM AFRAID TO DRIVE IT. I HAVE A CALL INTO KIA CUSTOMER SERVICE REGIONAL OFFICE. THIS HAS BEEN AN ONGOING PROBLEM FROM EARLY ON. I HAD BROUGHT THE VEHICLE IN ON NUMEROUS OCCASIONS AND THE DEALERSHIP WOULD TELL ME THEY COULDN'T DUPLICATE MY PROBLEM. THIS IS A SAFETY ISSUE! WHEN YOU PUT THE CAR INTO GEAR, THERE IS A LOUD BANGING SOUND (SOUNDS LIKE YOU WERE REAR ENDED). THEN WHEN YOU APPLY THE GAS PEDAL TO GO FORWARD, THE CAR GOES NOWHERE. THE RPMS RACE AND YOU ARE BARELY MOVING. AT OTHER TIMES, WHEN YOU SLOW DOWN IN TRAFFIC OR ARE STOPPED AT A LIGHT, AND ATTEMPT TO DRIVE, YOU BARELY MOVE AS THE RPM'S ARE RACING. THIS PROBLEM NEEDS TO BE ADDRESSED! IT IS A SAFETY ISSUE!! *JS
Tires, Jul 6, 2013
DRIVING ON NYS THRUWAY AT 65 MPH. SIDEWALL BLEW OUT. NO PUNCTURES, GOOD TREAD AND PRESSURE. MY 3 YEAR ODL SON WAS IN THE CAR. REPLACED WITH FULL SIZE SPARE. *TR
Air bags, Jun 10, 2013
'PASSENGER AIR BAG OFF' LIGHT ON REPEATEDLY WITH A PASSENGER IN SEAT AND AFTER TURNING ENGINE OFF AND ON AND RE-POSITIONING OF PASSENGER MORE THAN 1 DOZEN TIMES! THIS VEHICLE WAS PURCHASED USED AS A REPLACEMENT VEHICLE, AFTER SURVIVING BEING HIT HEAD-ON, SEVERELY INJURED AND OUR VEHICLE DESTROYED. AIR BAGS HELPED SAVE OUR LIVES. THE SORENTO HAS HAD THIS PROBLEM SINCE DATE OF PURCHASE IN FEBRUARY 2010. WE HAVE REPEATEDLY TALKED TO KIA HEADQUARTERS AND DEALERSHIPS REGARDING THIS PROBLEM. NORMAL PASSENGER IS MUCH HEAVIER THAN 120 LB "GRAY AREA" NOTED TO AFFECT ACTIVATION. ONE DEALERSHIP PRINTED A READOUT "PROVING" USUAL PASSENGER "SITS LIGHT" - ADVISED ADJUSTING SITTING POSITION. YESTERDAY TEMPS IN AZ EXCEEDED 110 DEGREES AND THE PROBLEM WAS SEVERE. THE LIGHT CAME ON WHEN VEHICLE WAS STARTED, WOULD GO OFF AND COME BACK ON AS SOON AS THE SHIFTING LEVER WAS MOVED. THE PASSENGER LIFTED AND READJUSTED EACH TIME TO NO AVAIL. THIS PROCESS WAS REPEATED EACH TIME THE VEHICLE WAS STARTED. OFTEN THE LIGHT COMES ON WHEN SHIFTING INTO REVERSE TO EXIT DRIVEWAY OR PARKING PLACE, WITH NO MOVEMENT FROM PASSENGER. THIS IS A SERIOUS SAFETY HAZARD!! MUST SOMEONE DIE BEFORE KIA CORRECTS THIS PROBLEM?!?! (AIR BAG SHOULD ALWAYS BE ACTIVATED!!!!!) KIA SHOULD BE MANDATED TO FIX THIS LIFE THREATENING PROBLEM BEFORE FATALITIES OCCUR!!!!!!!! CORRECTION OF THIS PROBLEM IS SURELY LESS EXPENSIVE THAN LAWSUITS FOR INJURIES/DEATHS CAUSED BY INACTIVE AIR BAGS! *TR
Electronic stability control (ESC), May 17, 2013
I WAS DRIVING ALONG A STATE HIGHWAY WHEN MY CAR SUDDENLY LOST POWER. "ESC OFF" LITE UP ON THE DASH AS DID AN ANTI LOCK BRAKE LIGHT. I WAS ABLE TO COAST TO A SAFE PLACE ON THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND TRIED TO RESTART IT TWICE WITH NO RETURN OF THE POWER. THE ENGINE WOULD RUN BUT DID NOT RESPOND TO THE ACCELERATOR. I SHUT THE CAR OFF AND CALLED FOR A TOW. WHEN THEY ARRIVED 45 MINS LATER HE STARTED THE CAR AND IT WORKED FINE EXCEPT THE ENGINE LIGHT WAS ON. I WAS THEN ABLE TO DRIVE THE CAR HOME. I HAD A MECHANIC CHECK THE CAR AND WAS TOLD ALL HE COULD FIND WAS A CODE THAT INDICATED THERE HAD BEEN SOME PROBLEM WITH THE ESC AND THAT THAT PROBLEM HAD SHUT THE GAS OFF TO THE ENGINE. HE RESET THE SYSTEM AND EVERYTHING SEEMED FINE FOR 5 DAYS OR ABOUT 260 MILES. THEN IT OCCURRED AGAIN IN A SITUATION OF INCREASED TRAFFIC. I WAS AGAIN ABLE TO SAFELY GET OFF THE ROAD AND AFTER WAITING ABOUT 10 MINS WAS ABLE TO RESTART THE CAR AND DRIVE HOME. I AM VERY CONCERNED THAT IF THIS OCCURRED AT A HIGHER SPEED I WOULD END UP IN AN ACCIDENT. I HAVE AN APPOINTMENT WITH THE KIA DEALER NEXT WEEK, BUT WILL BE DRIVING ON THE INTERSTATE TO GET MY CAR TO THEM. IT APPEARS THERE HAVE BEEN OTHERS WITH THE SAME PROBLEM. PLEASE ADVISE ME IF YOU ARE INVESTIGATING THIS PROBLEM. *TR
Electronic stability control (ESC), Apr 16, 2013
WHEN MERGING ONTO THE INTERSTATE (INCREASING SPEED FROM 25MPH AND UP) VEHICLE SUDDENLY STOPS AND DOESN'T ALLOW ME TO ACCELERATE AND THE ESC OFF ILLUMINATES ON THE DASH AS WELL AS THE CHECK ENGINE LIGHT. IN ORDER TO OPERATE THE VEHICLE I HAVE TO MOVE OFF OF THE HWY INTO THE EMERGENCY LANE, PUT ON MY FLASHERS, TURN OFF THE VEHICLE, RESTART THE VEHICLE, AND PRESS THE ESC OFF BUTTON. THE VEHICLE THEN STARTS AND I SLOWLY MERGE BACK ONTO THE HWY CAUTIOUS NOT TO ACCELERATE TOO QUICKLY AS THE ENTIRE PROCESS WOULD OCCUR AGAIN. THIS IS EXTREMELY DANGEROUS AS IT OCCURS WHEN AN INCREASE IN SPEED IS NEEDED AND IT NEEDS TO BE ADDRESSED. I HAVE TAKEN MY VEHICLE IN TO THE KIA DEALERSHIP, THEY 'TIGHTENED SOME WIRES" AND LITERALLY THE NEXT DAY IT OCCURRED AGAIN. *TR
Power train, Electrical system, Jun 20, 2012
UPON STARTING THE 2009 KIA SORRENTO ONE DAY, I SHIFTED TO REVERSE AND NOTICED A VIOLENT JERK WITH A LOUD POPPING SOUND. UPON PUTTING IT INTO DRIVE, THE CAR WOULD BARELY ACCELERATE BUT THE ENGINE WOULD STILL REV WHEN PRESSING DOWN ON THE GAS PEDAL. THE CHECK ENGINE LIGHT WAS ON BUT LATER WENT AWAY. THE DEALERSHIP HAS SEEN THE CAR MULTIPLE TIMES AND OUR SERVICE ADVISOR GARY DAWSON IN HOUSTON, TX SAYS THEY CANNOT REPRODUCE THE PROBLEM OR FIND ANY FAULT CODES (EVEN THOUGH WE PROVIDED THE CODE PULLED FROM AUTOZONE THE PREVIOUS DAY). CODES SAID THE TRANSAXLE AND HIGH/LOW SOLENOID WERE THE PROBLEMS. THE CAR IS IN THEIR POSSESSION NOW BUT AFTER A QUICK TALK WITH OUR SERVICE ADVISOR I HIGHLY DOUBT THEY WILL BE FIXING ANYTHING. A QUICK GOOGLE SEARCH SHOWS ALMOST ALL 2005+ SORRENTOS HAVE TRANSMISSION PROBLEMS. PLEASE DO SOMETHING ABOUT KIA AND KEEP THEM IN CHECK. *JS
Air bags, Jan 3, 2012
AFTER NUMEROUS ATTEMPTS TO HAVE PROBLEM FIXED, KIA STATES THAT IT IS NORMAL THAT THE PASSENGER AIR BAG SENSOR DOES NOT ALWAYS DETECT PERSON ON SEAT. WHAT BS!!! NUMEROUS COMPLAINTS ON THIS ISSUE. WHAT DOES IT TAKE TO GET A RECALL? SOMEONE DYING? OR MULTIPLE? *TR
Power train, Sep 9, 2011
WHILE DECENDING A MOUNTIAN PASS IN COLORADO WITH THE VEHICLE IN 4WD-LOW RANGE AND THE SHIFT SELECTOR IN THE SPORT MODE THE TRANSMISSION WOULD UP-SHIFT AT ABOUT 3200 RPM CAUSING THE VEHICLE TO GAIN SPEED VERY QUICKLY AND REQUIRING THE CONSTANT APPLICATION OF BRAKES WHICH CAUSES THE BRAKES TO OVER HEAT. THE OWNERS MANUAL CLEARLY STATES THAT THIS IS AN APPROVED USE OF THE VEHICLE AND THAT THE TRANSMISSION SHOULD NOT SHIFT UNTIL THE RED-ZONE (APPROX 6000 RPM). I CONTACTED KIA CUSTOMER SERVICE IN NOVEMBER OF 2009 AND HAVE HAD SEVERAL CONVERSATIONS WITH KIA'S CUSTOMER SERVICE AND MR RICHARD PULRIDIA WHITH KIA SERVICE HAS EVALUATED THE VEHICLE AND FILED A REPORT WITH KIA ENGINEERING IN MAY 2011. I TALKED TO MR PULRIDA THIS WEEK AND HE HAS NOT RECEIVED ANY INFORMATION TO DATE AND HAS NO IDEA WHEN OR IF ANY ACTION WILL BE TAKEN TO CORRECT THIS UNSAFE CONDITION. I BELIEVE THIS OPERATION IS UNSAVE BECAUSE IT CAUSES QUICK ACCELLERATION TO UNSAFE SPEEDS WHIN IN A STEEP DECENT. *TR
Power train, Jun 14, 2011
2009 KIA SORENTO WITH TRANSMISSION/DRIVELINE ISSUES. DEALERSHIP HAS HAD NUMEROUS ATTEMPTS TO CORRECT AND STATES "NORMAL FOR THIS VEHICLE." VEHICLE CLUNKS, POPS, JOLTS, AND JERKS WHEN IN OPERATION REGARDLESS OF TIME OF DAY, TEMP, ETC. STARTED IN MAY 2010 AND CONTINUES PRESENTLY WHICH IS JUNE 2011. *TR
Service brakes, Hydraulic, Mar 26, 2011
EXPERIENCING VIBRATION IN BRAKES CAUSED BY WARPED ROTORS. THIS IS NOT COVERED UNDER WARRANTY BECAUSE DEALER SAID BRAKES WERE USED TO SLOW DOWN VEHICLE WHILE GOING DOWNHILL ON MOUNTAIN ROADS. VEHICLE IS NOT USED MUCH IN MOUNTAINS, MOSTLY STOP-AND-GO CITY TRAFFIC. IF THIS VEHICLE CANNOT WITHSTAND THIS TYPE OF USE, IT IS NOT SAFE FOR USE ON AMERICAN ROADS. KIA APPARENTLY USES UNDER DESIGNED, INADEQUATE MATERIALS AND THEN EXCLUDES THESE PARTS FROM THEIR SHAM OF A WARRANTY.
Air bags, Mar 10, 2011
VEHICLE HAS HAS REPEATED ISSUES WITH PASSENGER AIR BAG SENSOR NOT RECOGNIZING 120 LB. FEMALE PASSENGER. TOOK VEHICLE TO DEALER (FISHER KIA IN BOULDER, CO) AND WAS TOLD AIR BAG HAD A "GRAY AREA" BETWEEN 80-120 LBS WHERE IT MAY NOT ACTIVATE PROPERLY. I FIND THIS COMPLETELY UNACCEPTABLE AND FEEL UNSAFE DRIVING THE VEHICLE WITH PASSENGER AIRBAG DEACTIVATED WITH MY WIFE IN PASSENGER SEAT.
Air bags, Jan 12, 2011
2009 KIA SORENTO. CONSUMER STATES THAT PASSENGER SIDE AIRBAG LIGHT INDICATED THE AIRBAG WAS DISABLED. THE DEALER TOLD CONSUMER THAT HIS WIFE DIDN'T WEIGH ENOUGH FOR THE AIRBAG SYSTEM TO REGISTER. *KB
Power train, Air bags, Nov 15, 2010
I HAVE 2 COMPLAINTS. 1) I HAVE COMPLAINED ABOUT THE FRONT PASSENGER AIR BAG NOT COMING ON WHEN AN ADULT IS SEATED IN IT. I HAVE TAKEN IT TO 2 DIFFERENT KIA SHOPS 5 TIMES SINCE 1200 MILES AND WAS TOLD IT IS OPERATING NORMAL. NORMAL IS WHEN AN ADULT SITS IN IT, NOT WHEN YOU PLACE A PURSE ON THE SEAT OR WHENEVER IT DECIDES TO WORK. I AM FOLLOWING THE MANUAL AND STILL NO SATISFACTION WITH REPAIR. 2) AT 1200 MILES I ALSO COMPLAINED THAT THE CAR WOULD BUCK, STICK IN 3RD GEAR, AND NOT SHIFT TILL IT RED LINES. THIS DOES NOT HAPPEN ALL THE TIME AND I WAS TOLD BY KIA THAT UNLESS THE "CHECK ENGINE" LIGHT COMES ON THEY CAN NOT FIND THE PROBLEM. EVEN AFTER THE #1 REPAIR TECH IN THE WORLD FOR KIA EXPERIENCED THE NOT SHIFTING TILL IT RED LINES FOR HIMSELF. I WAS TOLD THE ONLY THING THEY COULD DO IS REPROGRAM THE COMPUTER. THEY HAVE REPROGRAMMED IT 4 TIMES THE PROBLEM IS STILL THERE. I HAVE 22 REPAIR INVOICES FOR THIS CAR SINCE I PURCHASED IT. I AM FIGHTING ON A DAILY BASIS WITH KIA TO REPAIR THIS CAR. IT IS A SHAME TO SAY BUT I FEEL SOMEONE IS GOING TO GET HURT OR WORST KILLED BEFORE KIA FIXES THESE ISSUES! *TR
Air bags, Oct 18, 2010
TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN SOMEONE WAS SEATED IN THE PASSENGER SEAT AND WOULD NOT TURN OFF UNTIL THE VEHICLE WAS SHUT OFF. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALERSHIP FOR A REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED SUCCESSFULLY. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000. THE FAILURE MILEAGE WAS 7,253.
Electrical system, Sep 15, 2010
KIA SORENTO DOORS LOCKS DO NOT WORK FROM INTERIOR SWITCH OR KEY REMOTE CONTROL, THE DEALER JUST CHANGE A FUSE FROM THE FUSE HOLDERS, BUT FUSE POPPING DUE TO SHORT SOMEWHERE, MAIN CONCERN DRIVING THE CAR LIKE THAT IT COULD CAUSE A BIG SHORT INSIDE THE CAR, AND AFTER THE 5TH. TIME IN THE SHOP THEY CAN NOT FIND WHAT IS CAUSING THE PROBLEM , BECAUSE THEY JUST CHANGE THE FUSE. LIKE I SAID THE HAPPEN FIVE TIMES IN A MONTH . AND I HAVE TO DRIVE THE CAR LIKE THAT WITH MY LITTLE DAUGHTER , BECAUSE I DON'T HAVE ANOTHER OPTION ,BECAUSE THE PEOPLE ON THE DEALER SHOP CAN NOT DO ANYTHING . *TR
Air bags, Aug 5, 2010
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED ON THE CONSOLE WITH THE PASSENGER SEAT OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR WAS DEFECTIVE. THE DEALER MADE REPAIRS TO THE SENSOR YET THE FAILURE PERSISTED SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE AN INVESTIGATOR FROM THE MANUFACTURER EXAMINED THE VEHICLE AND STATED THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 6,920.
Air bags, Mar 23, 2010
TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS OCCUPIED BY AN ADULT, THE AIR BAG WARNING LIGHT INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS OFF. THE DEALER STATED THAT THE PASSENGER WAS SEATED IN THE VEHICLE INCORRECTLY AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER DID NOT WANT TO ADMIT FAULT TO THE FAILURE AND WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE. IF INVOLVED IN A CRASH, THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 05/11/10.*LJ
Structure, Electrical system, Mar 12, 2010
2011 KIA SORENTO, CHROME BEZEL ON INSTRUMENT PANEL REFLECTS SUN LIGHT AND STREET LIGHTS INTENSE ENOUGH TO CAUSE TEMP BLINDING FLASH. CONTACT KIA VEHICLE IS NEW AND NO OTHER COMPLAINTS HAVE BEEN FILED. *TR