2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints: air bags
183 reports, newest first. Show all
Electrical system, Exterior lighting, Air bags, Dec 21, 2015, crash
ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT DUPLICATE PROBLEM, BUT BEING A MECHANIC I WATCHED FOR IT TO HAPPEN AND TRIED DIFFERENT THINGS TO SEE IF THEY HAD ANY EFFECT ON THE ISSUE. ALWAYS WOULD BEGIN AFTER INITIALLY STARTING CAR, BUT NOT DO IT MOST TIMES. THEN 3 EVENINGS AGO, I FOUND IT HAPPENING EVERY TIME I WOULD START THE CAR & WOULD EVEN DO IT AFTERWARDS DRIVING DOWN THE ROAD. I WAS 70 MILES FROM HOME & TRIED TO GET BACK. IT DIDN'T MATTER WHETHER THE HEADLIGHT SWITCH WAS ON, OFF OR AUTO, IT WOULD STILL FLASH ALL LIGHTS & SEATBELT LIGHT W/CLICKING FROM RELAY. ON THE WAY HOME, WHILE DRIVING A RURAL ROAD, THE LIGHTS AGAIN STARTED BLINKING ON & OFF CAUSING ME TO HIT A METAL POLE A DRAINAGE DITCH THRU FARMER'S FENCE INTO HIS FIELD. ACCIDENT PUSHED METAL BUMPER (BEHIND BUMPER COVER) BACK ABOUT 12", TORE THE ENTIRE FRONT END &LIGHTS FROM CAR & BENT HOOD BACK 1 1/2 FEET AND BUCKLED IT UPWARD - ALL OF THIS WITHOUT EVER DEPLOYING THE AIRBAG.THESE PROBLEMS ARE PREVALENT IN THIS CAR AS I HAVE READ, BUT I NOW HAVE A VEHICLE WHICH DESPITE IT'S DAMAGE WILL NOW DUPLICATE THE LIGHTS GOING ON & OFF EVERY TIME THE CAR IS TURNED ON. HAVE CONTACTED KIA CORP IN HOPES THAT THEY WILL WANT TO USE MY CAR TO GET TO THE CAUSE OF THIS ISSUE & FINALLY CORRECT IT. AS A MECHANIC I VERY WELL UNDERSTAND THE NEED TO BE ABLE TO DUPLICATE PROBLEM TO FIND CAUSE ..... KIA NOW HAS NO EXCUSE.
Air bags, Dec 3, 2015
I HAVE A 2011 KIA SORENTO AND MY AIRBAG LIGHT IS ON WHEN I TURNED ON THE VEHICLE. I HAVE NOT YET TAKEN IT TO A DEALERSHIP BUT I AM SEEING A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T KIA RECALLED THIS? DO THEY REALLY NEED A DEATH IN ORDER TO FIX THE PROBLEM?
Power train, Electrical system, Air bags, Oct 26, 2015
2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMELY JOT AND COULD HEAR BOILING LIKE SOMETHING COOKING.
Air bags, Oct 22, 2015
AFTER JUMP STARTING THE 2ND BATTERY INSTALLED BY KIA IN 5 YEARS 4 MONTHS 21 DAYS ON MY KIA SORENTO, THE AIR BAG WARNING LIGHT CAME ON AND STAYED ON. I TOOK IT TO MY DEALER AND ASKED IF THIS MEANT THAT MY AIR BAGS WOULD NOT WORK, THEY SAID THEY THOUGHT THAT MIGHT BE THE CASE SO I HAD THEM LOOK AT IT. I WAS TOLD THAT THE AIR BAG MODULE ASSY NEEDED TO BE REPLACED AT 37,697 MILES AT THE COST OF $864.45 AND OF COURSE MY CAR WAS 4 MONTHS AND 21 DAYS OUT OF WARRANTY. IT SEEMS TO ME THAT SOMETHING THIS CRITICAL FOR SAFETY SHOULD NEVER GO OUT AND CERTAINLY BE COVERED UNDER WARRANTY THIS CLOSE TO 5 YEARS. MY STOP LAMP SWITCH WENT OUT 10/11/2011, 8,031 MILES AND WAS FIXED UNDER WARRANTY AND THEN ON 4/1/2013 IT WAS RECALLED. I HOPE THEY DO NOT WAIT THIS LONG FOR THE AIRBAG MODULE TO BE RECALLED AND I WOULD HOPE THEY WOULD ALSO REIMBURSE FOR THE REPLACEMENT THAT I HAVE PAID FOR. I NOTICE THAT I AM NOT THE ONLY PERSON WITH THIS COMPLAINT REGARDING THE AIRBAG PROBLEM ON THE 2011 KIA SORENTO.
Air bags, Oct 16, 2015
THE AIRBAG SENSOR LIGHT IS ON AND THE DEALERSHIP IS SAYING I NEED A NEW PASSENGER AIRBAG WEIGHT SENSOR. THE COST IS $1,800! KIA PREVIOUSLY RECALLED THE 2007 AND 2008 MODELS BUT THE PROBLEM SEEMS TO BE HAPPENING ON NEWER MODELS AS WELL. IT SEEMS THAT THIS IS A SAFETY ISSUE AND NOT NORMAL WEAR AND TEAR. PLEASE CONSIDER A RECALL.
Electrical system, Air bags, Sep 8, 2015
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.
Air bags, Sep 8, 2015
I TURNED ON MY CAR AND THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALERS A WEEK LATER AND WAS TOLD THE CLOCK SPRING IN THE STEERING WHEEL HAS A SHORTAGE AND IT WILL COST APPROX. $450 TO HAVE IT REPLACED. I WAS ALSO TOLD THAT THIS SERVICE IS NOT UNDER WARRANTY. *CN
Air bags, Sep 1, 2015
MY AIRBAG LIGHT IS ON AND ACCORDING TO THE KIA DEALERSHIP THERE IS A MALFUNCTION THAT NEEDS TO BE REPAIRED. THEY TOLD ME THAT MY CAR WENT OUR OF WARRANTY IN EARLY JUNE 2015 AND THAT I HAVE TO PAY FOR THIS REPAIR(APPROX $500.00). THIS STRIKES ME AS WRONG SINCE THERE HAS NEVER BEEN AN ACCIDENT WITH MY VEHICLE AND THUS THE AIRBAG HAS NEVER DEPLOYED. HOW CAN THEY CLAIM THAT MY AIRBAG IS BROKEN SINCE IT HAS NEVER BEEN USED/ACTIVATED? HOW CAN IT NOT BE THE MANUFACTURER"S/DEALER RESPONSIBILITY TO CORRECT THE DEFECT. COULD YOU PLEASE HELP ME WITH THIS SITUATION. CONSUMER EMAIL UPDATE ON SEPT 3, 2015: "THEY HAVE GIVEN US THE INFO TODAY REGARDING WHAT'S WRONG WITH THE AIRBAG: IT NEEDS A CLOCK-SPRING FOR THE AIRBAG THAT IS LOCATED SOMEWHERE IN THE STEERING COLUMN. I HAVE NOT HAD ANY HORN OR CRUISE CONTROL MALFUNCTIONS, BUT THE AIRBAG LIGHT IS ON ALL THE TIME." UPDATED 9/15/15*CW......UPDATED 12/10/15 *BF THE CONSUMER WAS INFORMED THE CLOCK SPRING NEEDED TO BE REPLACED. UPDATED 12/17/15. *JB
Air bags, Aug 27, 2015
UPON STARTING VEHICLE THE AIRBAG LIGHT STAYED ILLUMINATED. TAKEN TO MECHANIC THAT STATES IT'S A MALFUNCTION IN THE AIRBAG SYSTEM. I'VE NEVER BEEN IN AN ACCIDENT OR DEPLOYED THE AIRBAGS. IT IS SCARY TO KNOW THAT IF I WAS INVOLVED IN AN ACCIDENT I WOULDN'T HAVE THE SAFETY OF AIRBAGS DESIGNED TO SAVE LIVES. I'VE TAKEN TO THE DEALER AND THEY WANT 2000 TO FIX. I FEEL THIS IS A SAFETY HAZARD AND SHOULD BE COVERED UNDER A RECALL. I HAVE DONE A LOT OF RESEARCH AND IT SEEMS LIKE IT'S A COMMON PROBLEM AFFECTING MANY SORENTO OWNERS. PLEASE INVESTIGATE.
Air bags, Jul 31, 2015, crash
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 60-70 MPH, THE CONTACT ATTEMPTED TO SWITCH LANES DUE TO CONSTRUCTION ON THE HIGHWAY AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED FRACTURES ON HER RIBS, NOSE, CERVIX, AND PELVIC BONE. THE REAR PASSENGER SUSTAINED RIGHT OPTICAL BONE AND SINUS BONE FRACTURES. THE CONTACT SUSTAINED A RIGHT LEG INJURY, HIP FRACTURE, AND SPINAL INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE CONTACT AND THE TWO PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Air bags, Seats, Jul 20, 2015
DASH LIGHT WITH THE AIRBAG LOGO CAME ON AS I WAS STARTING UP TODAY, AND STAYED ON. WENT STRAIGHT TO KIA DEALERSHIP, THE ONE WE ALWAYS USE. SERVICE ADVISOR SAID HE'S SEEN A LOT OF THEM, SAME PROBLEM. HE AGREED THAT $2,000 WAS VERY EXPENSIVE FOR THIS REPAIR. THIS MALFUNCTION DISABLES ALL THE AIRBAGS. IN THE EVENT OF AN ACCIDENT, WE ARE TOAST. KELLY BLUE BOOK RATES THIS VEHICLE AT A VALUE OF $9500, IN MINT CONDITION, WHICH THIS IS. 21% OF THE VALUE FOR A REPAIR? ARE YOU KIDDING ME? VERY DISAPPOINTED THAT THIS IS AN ISSUE FOR SO MANY ( I DID CHECK THE INTERNET, IT'S A COMMON PROBLEM) AND NO ONE CHOOSES TO TAKE IT SERIOUSLY. WE JUST WENT AROUND WITH THE TIRE PRESSURE MONITORING SYSTEM, AND FINALLY THEY REPLACED THAT ON A RECALL, BUT WE HAD A BLOWOUT ON I-81 AT 70 MPH THAT COULD'VE ENDED OUR LIFE.....SOMEONE NEEDS TO LOOK INTO THIS. I APPRECIATE ANYTHING YOU CAN DO.
Air bags, Jun 24, 2015
AIRBAG SENSOR LIGHT CAME ON SUDDENLY. TOOK VEHICLE TO DEALERSHIP AND AFTER "RESETTING" THE SENSOR LIGHT THREE TIMES THEY NEEDED TO TAKE MORE DIAGNOSTICS. THEY CAME BACK THAT THE CLOCK SPRING NEEDED TO BE CHANGED. THIS REPAIR FOR PART AND LABOR IS $500. I COULDN'T GET IT FIXED TODAY SO IF I GET INTO AN ACCIDENT THE DRIVERS AIRBAG WILL NOT DEPLOY.
Air bags, Jun 15, 2015
AIR BAG LIGHT CAME ON WILL NOT GO OFF HAVE AN APT WITH DEALERSHIP TOMORROW THEY SAY 45.00 TO RUN A DIAGNOSTIC CHECK BECAUSE THERE IS NO RECALL. AND IT IS NOT COVERED SO WE WILL SEE ABOUT A COST I DON'T FEEL SAFE NOT KNOWING IF MY AIR BAGS ARE NOT GOING TO WORK..UPDATED 07/13/15 *BF
Air bags, Jun 10, 2015
THE AIRBAG LIGHT WENT ON WHEN I STARTED CAR AND WILL NOT GO OFF. THERE HAS BEEN NO ACCIDENTS.
Air bags, May 19, 2015, crash
GOOD AFTERNOON, I HAVE A 2011 KIA SORENTO AND THE AIRBAG LIGHT STAYED ON. WHEN I TOOK IT TO THE DEALER IT WAS THE CLOCK SPRING. I PAID TO HAVE MY VEHICLE FIX LAST FALL. HOWEVER, LOOKING ON THE INTERNET THIS SEEMS TO HAPPEN A LOT IN KIA CARS. WHY HAVENT KIA REPORTED THIS ISSUE? I WAS REAR ENDED RECENTLY AND NONE OF MY AIRBAGS DEPLOYED. IM WONDERING IF KIA IS HIDING THIS ISSUE. THE PERSON AT THE SHOP TOLD ME A CLOCK SPRING SHOULD NOT GO BAD ON A FAIRLY NEW VEHICLE. SOMEONE NEEDS TO LOOK INTO THIS SITUATION BEFORE SOMEONE GETS KILLED. KIA IS RIPPING OFF CAR OWNERS BECAUSE THEY WONT ACKNOWLEDGE THE PROBLEM PUBLICLY. HTTP://WWW.KIA-FORUMS.COM/KIA-CARENS-RONDO-FORUM/76352-AIR-BAG-LIGHT-CLOCK-SPRING.HTML I HOPE SOMEONE WILL INVESTIGATE THIS SITUATION. PLEASE COPY AND PAST THE ABOVE URL TO SEE WHAT KIA OWNERS HAVE TO SAY. UPDATED 10/17/2017*CN
Air bags, Mar 16, 2015, crash
TL* THE CONTACT OWNED A 2011 KIA SORENTO. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH AS WELL AS SPINE AND BACK INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK ALONG WITH WHIPLASH, THE SECOND PASSENGER SUSTAINED SPINAL, NECK, AND BACK PAINS. THE THIRD PASSENGER SUSTAINED MINOR BACK PAINS FROM THE IMPACT. ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air bags, Dec 28, 2014, crash
MY VEHICLE WAS TRAVELING AT ABOUT 50 MILES AND HOUR AND A CAR TURNED IN FRONT OF ME AND I T- BONED HIM. MY CAR WENT UP ONTO THE 2 FRONT WHEELS AND THEN SKIDDED INTO A TELEPHONE POLE AT ABOUT 30 MILES AN HOUR. MY CAR IS TOTALED. MY CONCERN IS THAT THE AIR BAGS NEVER DEPLOYED DURING EITHER IMPACT AND I THINK THEY SHOULD HAVE. I HAVE PICTURES TO SHOW THE CONDITION OF THE CAR...UPDATED 01/21/15 */BF UPDATED 01/26/15*JB
Air bags, Dec 17, 2014, crash
TL* THE CONTACT OWNED A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE STOPPED ABRUPTLY CAUSING THE CONTACT LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. THE CONTACT SUSTAINED HEAD AND FACE LACERATIONS DUE TO AN OBJECT EJECTED FROM THE AIR BAG WHEN IT DEPLOYED. THE CONTACT REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Air bags, Oct 28, 2014
THE AIR BAG LIGHT ON THE DASH DOES NOT GO OFF I AM NOT SURE IF THAT IS A SAFETY THINK THIS THE AIRBAGS ARE NOT OR WILL DEPLOY WHILE WE ARE DRIVING. *TR
Air bags, Sep 25, 2014
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Air bags, Sep 3, 2014
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Air bags, Aug 18, 2014
AIRBAG LIGHT CAME ON AT APPROXIMATELY 70000 MILES, RESET AND REMAINED OFF FOR A WHILE. BACK ON AT 72000 MILES. DIAGNOSED BY DEALER THAT IT IS RELATED TO FAULTY PASSENGER SIDE OCS SENSOR MAT, WITH REPAIR COST OF APPROX. $2000. CONTACTED KIA AND THEY CHECKED WITH DISTRICT MANAGER TO SEE IF THEY WOULD DO ANYTHING REGARDING THE ISSUE (FIX, DISCOUNT, ETC.) AND WAS INFORMED THEY WOULD NOT. UNFORTUNATELY OUT OF STANDARD WARRANTY DUE TO MILEAGE...WHICH TO ME A SAFETY SENSOR BECOMING FAULTY WOULD HAVE NOTHIN TO DO WITH MILEAGE AND IS NOT REALLY THAT OLD. EXHUBERANT COST FOR MOST PEOPLE TO REPAIR, WHICH WE CURRENTLY DO NOT HAVE FINANCES TO DO. IN RESEARCHING, AFTER THE FACT, APPEARS KIA HAS HAD A LONG LINE OF ISSUES WITH AIRBAG AND OCS SENSORS. MAKES ME WONDER IF ISSUES STILL EXIST IN THIS MODEL, BUT MOST ARE STILL BEING COVERED UNDER WARRANTY OR IF WE HAPPENED TO JUST GET A "LEMON". (NOT ONLY ISSUE WE HAVE HAD WITH CAR, BUT BEING RELATED TO SAFETY WANTED TO SHARE.) *TR
Air bags, Jul 19, 2014, crash
WHEN MAKING A LEFT TURN AT APPROXIMATELY 5-10 MPH, I WAS BROADSIDED ON DRIVERS SIDE BY ANOTHER SUV TRAVELING AT 35MPH. NONE OF MY AIR BAGS DEPLOYED. I WOULD HAVE EXPECTED THE SIDE HEAD RAIL BAG TO DEPLOY, PARTICULARLY THE ONE RIGHT NEXT TO THE DRIVERS HEAD. IT DID NOT. ACCORDING TO THE IIHS, THIS AIR BAG SHOULD HAVE DEPLOYED IN THIS TYPE OF SIDE-IMPACT CRASH. I HAD TO BE TAKEN TO THE LOCAL HOSPITAL BY RESCUE SQUAD AND AM SUFFERING WITH SEVERE BACK AND NECK PAIN AS WELL AS SEVERE HEADACHES FROM THIS COLLISION...UPDATED 10/08/14 *BF *TR UPDATED 3/24/2015 *JS
Air bags, Jun 10, 2014
2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO AIRBAG LIGHT ILLUMINATED. *SMD THE DEALER RECOMMENDED REPLACING THE AIR BAG, AT A COST OF $ 1200.00*JB
Air bags, May 7, 2014, crash
SIGNIFICANT SIDE IMPACT ON FRONT PASSENGER SIDE DOOR, BUT SIDE AIR BAGS DID NOT DEPLOY. PASSENGER'S SEAT WAS BROKEN, AND PASSENGER RECEIVED BROKEN RIBS, PUNCTURED LUNG, FRACTURED VERTEBRAE. VEHICLE WAS DECLARED A TOTAL LOSS. *TR