2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints: power train
265 reports, newest first. Show all
Power train, Engine, Aug 31, 2019
IN NOVEMBER 2015 HAD MAJOR OIL LINE FAILURE, DEALERSHIP REPLACED OIL PRESSURE SWITCH. IN DECEMBER 2017 HAD MAJOR OIL LEAK, DEALERSHIP REPLACED OIL PRESSURE SWITCH. JUNE 2019 CHECK ENGINE LIGHT ACTIVATED UPON PUTTING VEHICLE IN PARK. TOOK IT TO KIA DEALERSHIP AND THEY FOUND PIECES OF BEARING IN THE BOTTOM OF OIL FILTER HOUSING. KIA DEALERSHIP RECOMMENDED REPLACEMENT OF BANK OIL CONTROL VALVE AND ULTIMATELY REPLACEMENT OF ENGINE. VEHICLE ONLY HAS 86,600 MILES ON IT. KIA DEALERSHIPS NOT INTERESTED IN BUYING VEHICLE AND QUOTE ME APPROXIMATELY $6,000 TO REPLACE ENGINE. I SUSPECT THIS MAY BE SAME ISSUE KIA HAD WITH 2012 SORRENTOS WHICH LED TO RECALL.
Power train, Aug 3, 2019
2011 KIA SORENTO SX VEHICLE WAS PUT INTO REVERSE, STARTED TO BACK UP, THE TRANSMISSION GEAR SLIPS OUT OF REVERSE, INTO NEUTRAL OR NOT IN AN ENGAGED GEAR POSITION AND ENGINE REV'S UP. OBSERVED THAT THE GEAR SHIFT DID NOT APPEAR TO MOVE OR DISPLACE ITSELF. PLACED THE GEAR SHIFT BACK INTO PARK. WAITED A 10 SECONDS OR SO AND PUT INTO REVERSE AGAIN. TRANSMISSION PAUSES FOR A FEW SECONDS THEN SHIFTS HARD WITH A VERY LOUD THUD /CLANK /BANG SOUND. THIS IS THE REPLACEMENT TRANSMISSION OF THE ORIGINAL EQUIPMENT TRANSMISSION AND NOW THE ISSUE OF SLIPPING OUT OF GEAR IN REVERSE IS EXACTLY UNEQUIVOCALLY THE SAME.
Power train, Jun 30, 2019
WHILE AT HIGHWAY SPEED OF ABOUT 50 MPH, THE VEHICLE WILL SHIFT HARD. THE FEELING YOU GET IS THAT YOU HAVE DRIVEN OVER A CURB. HAVE BROUGHT TO DEALERSHIP. THEY CHECKED TRANSMISSION FLUID AND REPROGRAMMED TRANSMISSION. THEY WERE UNABLE TO DETERMINE AN ISSUE. THE PROBLEM PERSISTS AND IS INTERMITTENT.
Power train, Jun 18, 2019
HEARING WHIRRING AND WHINING NOISE FROM DRIVE SHAFT ON 2011 KIA SORRENTO. WE THINK IT COULD BE RELATED TO THE RECALL: HTTPS://WWW.NHTSA.GOV/VEHICLE/2011/KIA/SORENTO/SUV/4WD#RECALLS AFTER CALLING THE DEALER - OUR VIN# IS NOT LISTED WITH THIS RECALL. I'VE SEEN SEVERAL FORUM POSTS OF OTHER CONSUMERS WITH THE SAME ISSUE WITH 2011 KIA SORRENTO AND NA VIN#. SUCH AS: HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SORENTO/DRIVESHAFT-PROBLEMS.PHP WE ARE GOING TO HAVE THIS REPAIRED BEFORE AN ACCIDENT OCCURS, BUT THINK IT SHOULD BE COVERED UNDER THE RECALL...
Power train, Jun 4, 2019
WHEN SPEEDING UP TRANSMISSION. WILL SHIFT HARD. THE VEHICLE LOOSES POWER AND I HAVE TO PULL OVER, SHUT IT OFF, WAIT A MINUTE TO RESTART THEN BEGIN DRIVING AGAIN
Power train, Vehicle speed control, May 17, 2019
"TAKATA RECALL" WHEN I'M DRIVING AND ACCELERATE THE CAR DON'T SHIFTING THE GEAR OR ITS DELAYING. SOMETIME IT NOT SHIFTING FROM 4 HT SPEED AND UP. I READ ON INTERNET ABOUT MANY COMPLAINS AND ABOUT RECALLS IN 2015 REGARDING THIS TYPE OF PROBLEM. HTTPS://WWW.CARS.COM/RESEARCH/KIA-SORENTO-2011/RECALLS/ PLEASE HELP ME TO FIX THIS PROBLEM
Power train, Other or unspecified, Apr 8, 2019
CAR STALLS AND JERKS WHEN DRIVING.WHEN PLACING IN DRIVE IT TAKES OFF VERY SLOW AND UNDER POWER.WHILE DRIVING THE CAR CHANGED GEARS ON ITS OWN EVEN JERKING HARD.
Power train, Vehicle speed control, Electronic stability control (ESC), Mar 2, 2019
ACCORDING TO THE OBD CODE READER: CODE P0335, $07E8 GENERIC. CRANKSHAFT POSITION SENSOR A CIRCUIT. VEHICLE HAS TROUBLE STARTING. THE TACHOMETER FALLS TO 0 AS OPPOSED TO SITTING AT A HIGHER IDLE, AND DOES NOT MOVE WHEN PRESSING FOOT ON GAS PEDAL WHEN STATIONARY OR IN MOTION. WHEN IN MOTION, THERE CAN BE TEMPORARY LOSS OF POWER, THE INABILITY TO SHIFT GEARS, AND/OR THE VEHICLE SHAKES AND RATTLES. THIS HAPPENS ON CITY STREETS AND HIGHWAYS, WHEN IN ALL TYPES OF TRAFFIC AND WHEN MOVING AT CONSTANT SPEEDS. WHEN THIS SITUATION HAPPENS, THE CAR DOES NOT SHIFT GEARS AT ALL AND MUST BE RESTARTED. THIS HAS CAUSED DANGEROUS LANE CHANGING TO HIGHWAY SHOULDERS AS WELL AS DIFFICULT ATTEMPTS BACK ONTO THE ROADWAYS DURING RUSH HOUR.
Power train, Jan 16, 2019
TOOK MY CAR IN TO THE DEALERSHIP AND FOUND OUT I NEED TO PAY OVER 4K IN REPAIRS THE REPAIR LISTING CONSISTED OF INTERMEDIATE BEARINGS (WHICH LATER WAS TOLD THEY DIDN'T NEED TO BE REPAIRED AFTER I FUSSED ABOUT THE COST. HAD TO GET MY TRANSMISSION REPLACED AGAIN ALONG WITH 2 CV SHAFT FRONT SUSPENSIONS. WITH LABOR AND PARTS 4K. MY REBUILT TRANSMISSION WARRANTY WAS UP IN AUGUST 2018.
Power train, Other or unspecified, Visibility/wiper, Jan 15, 2019
MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.
Power train, Air bags, Structure, Dec 14, 2018
(1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.
Power train, Vehicle speed control, Engine, Oct 19, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED TO 10 MPH; HOWEVER, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO TURNER KIA (4201 CHAMBERS HILL RD, HARRISBURG, PA 17111, (717) 564-2240) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED; HOWEVER, THE CONTACT WAS INFORMED THAT THE ENGINE MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. *TT CONSUMER NOTIFIED CORPORATE HEADQUARTERS. UPDATED 12/11/18*JB
Power train, Vehicle speed control, Sep 24, 2018
WHEN DRIVING BETWEEN 35-45 MPH THE TACHOMETER WILL DROP TO 0 AND THE SORENTO WILL LUNGE OR BUCK, HESITATE AND WILL NOT RESPOND TO ACCELERATION. THE ENGINE LIGHT FLASHES AND SOMETIMES STAYS ON. ONE TIME I ACCELERATED TO PASS, IT RESPONDED BUT STOPPED MIDWAY THRU THE PASS, DECELLED BACK TO 20 MPH. I COULD NOT COMPLETE MY PASS AND HAD TO FALL BACK BEHIND THE SLOWER VEHICLE. I UNDERSTAND THERE IS A VOLUNTARY SERVICE CAMPAIGN BY KIA # SC106 BUT NO DEALERSHIP ACKNOWLEDGES IT. THERE IS 130,000 MILES ON THE VEHICLE.
Power train, Engine, Sep 18, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE LOWER RADIATOR HOSE FRACTURED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND PROVIDED A COST ESTIMATE TO REPLACE THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Power train, Sep 12, 2018
HAVE PROBLEMS SHIFTING INTO GEAR, TOOK IT TO REPAIR STATION AND THEY DON'T KNOW WHAT'S WRONG WITH IT. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT HAPPENS YOU ARE STUCK WHERE YOUR AT. THE SHIFTER GETS VERY STIFF OR HARD AND WON'T GO INTO GEAR.
Power train, Vehicle speed control, Engine, Sep 11, 2018
SINCE I BOUGHT THE 2011 KIA SORENTO THE TRANSMISSION OR ENGINE TENDS TO STALL IN THE MIDDLE OF DRIVING LIKE NOT CHANGING GEARS, GETS LOCKED, JERKS BACK AND FORTH TILL IT UNLOCKS OR CHANGES GEARS WHILE AT THE SAME TIME SLOWING OR STOPPING CAR IN IT'S TRACKS. TWICE I HAVE HIT MY HEAD ON THE STEERING WHEEL, HAVE HAD SEAT BELTS LOCK TIGHT AGAINST ME AND MY PASSENGERS WHEN IT LOCKS WHILE TRYING TO CHANGE GEARS. IT HAPPENS AT LEAST 3-6 TIME A YEAR SINCE I HAVE HAD THE CAR. I HAVE REPORTED IT TO MY SERVICE DEALERSHIP KEARNY PEARSON KIA, 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111 AND THEY HAVE NOT FOUND ANYTHING WRONG. THESE PAST TWO YEARS THE GEARS LOCKING IS GETTING WORSE AND THE CAR SLOWS DOWN INSTANTLY FROM DRIVING ON THE FRWY 65 MPH DOWN TO 35 MPH INSTANTLY ALMOST HAVING CARS HIT ME FROM BEHIND. SAME FOR DRIVING ON THE STREET GOING 35-40 MPH DROPPING TO 5-10MPH AND STOP/JERK/GO/STOP/JERK AND ALMOST HAVING CARS BEHIND ME CRASH INTO ME. I HAVE BEEN BLESSED TO HAVE HAD FAST REACTING DRIVERS BEHIND ME OR NO DRIVERS. THIS LAST INCIDENT LAST MONTH WAS SO POWERFUL THAT I SMACKED THE STEERING WHEEL AND THOUGHT I HAD GOTTEN HIT BUT DIDN'T. MY CHEST GOT TIGHT AS IF I WAS HAVING A HEART ATTACK FROM THE FORCE AND MY KIDS CRIED FROM THE WHIPLASH. THIS WAS YET THE STRONGEST. ALSO, SINCE 2011 I HAVE HAD 7 - 10 INCIDENTS OF SMOKE COMING OUT OF THE AIR VENTS, SMILING LIKE FIRE. I TURN OFF THE VENT AND IT CONTINUES FOR 10MIN THEN GOES AWAY. I AM NO MECHANIC BUT IF I HAD TO GUESS I WOULD SAY SOMETHING WITH THE AIR-CONDITIONING BEING HIGH FOR LONG PERIODS AND THEN WHEN IT GETS TURNED DOWN OR OFF SEEMS TO ACTIVATE THESE THINGS ESPECIALLY THE GEARS LOCKING. JUST MY OBSERVATION. I HOPE YOU CAN GET TO THE BOTTOM OF THIS BECAUSE FOR THE FIRST TIME IN MY LIFE I FEAR FOR MY LIFE AND THOSE WITH ME OR AROUND ME WITH THIS CAR. YOU JUST DON'T KNOW WHEN IT WILL HAPPEN NEXT.
Power train, Sep 10, 2018
WAS DRIVING FELT LIKE I HIT SOMETHING AND THE CAR WOULD NOT SHIFT INTO ANY OTHER GEAR. I STOPPED PUT IT IN PARK AND NO CHANGE AFTER WORK,8 HOURS LATER, THE CAR RAN FINE. IT HAD BEEN SHIFTING ROUGH FOR A WHILE, AT OR AROUND 50MPH, IT WOULD JERK THE WHOLE CAR LIKE IT WAS SHIFTING UP OR DOWN
Power train, Aug 31, 2018
MY TRANSMISSION ISN'T SHIFTING PROPERLY I CANT EVEN REVERSE 1ST 2ND AND PART OF 3RD GEARS ARE ROUGH SHIFTING. ITS ALSO CAUSING IT TO MAKE A CLUNKING SOUND IN THE REAR AXEL ALSO WONT SHIFT WHILE TURNING.
Power train, Aug 27, 2018
2011 KIA SORENTO - WHILE DRIVING, THE GEARS IN MY CAR STOPPED WORKING AND MADE A TERRIBLE LOUD NOISE. AFTER GETTING VEHICLE TOWED, PROBLEM WAS FOUND TO BE INTERMEDIATE SHAFT ON PASSENGER SIDE.BELOW IS THE DETAILED RECALL INFO-HOWEVER MY VIN DOES NOT SHOW THIS RECALL. BUT I THINK IT SHOULD. DESCRIPTION OF VEHICLES IS MINE. THIS IS EXACTLY WHAT HAPPENED TO ME: SB082B - RECALL TO REPLACE INTERMEDIATE SHAFT. RECALL: 11V258000 RECALL DATE 04/25/2011 COMPONENT POWER TRAIN:DRIVELINE:DRIVESHAFT SUMMARY KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION. CONSEQUENCE DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542. **I SUBMITTED A CASE TO KIA #12833214, AFTER 10 DAYS I DIDN'T GET A REPLY SO I CALLED THEM. I SPOKE TO HALEY AND SHE ADVISED MY CAR WAS NOT MANUFACTURED IN A LOCATION THAT HAD THIS ISSUE. I THINK KIA GOT THIS WRONG. MY CAR OBVIOUSLY HAD THE EXACT PROBLEM THEY ARE STATING AND SHOULD HAVE BEEN REPLACED BY KIA FREE OF CHARGE. INSTEAD, I HAD TO PAY $635 TO REPLACE THE EXACT PART THIS RECALL WAS ON. KIA HAS REFUSED TO REIMBURSE ME. WHEN I ASKED WHO I COULD COMPLAIN TO, THEY SAID THERE IS NO ONE. SO I AM REACHING OUT TO YOU.... THANKS, EVONNE (KIA OWNER SINCE JUN 2010)
Power train, Aug 25, 2018
THIS IS THE SECOND TIME MY CAR JOLTS WHEN I AM DRIVING. DOES NOT MATTER HOW FAST I AM GOING. IT FEELS LIKE THE CAR GETS REALLY SLUGGISH AND IT JOLTS BEFORE ACCELERATION, IT HAPPENED ABOUT TWO YEARS AGO AND THE DEALERSHIP MADE ME PAY $600 TO CHANGE THE INTAKE MANIFOLD CLAIMING THAT IT WOULD FIX THAT ISSUE AND IT DID NOT. AFTER THAT IT KEPT DOING THE SAME THING AND I LOOK IT UP ONLINE AND SAW THAT PEOPLE WERE SAYING TO REQUEST FOR A TRANSMISSION UPDATE, SO I WENT BACK AND THEY DID THAT AND IT "FIXED" THE ISSUE. THAT TIME MY ENGINE LIGHT WAS ON AND CAME BACK ON EVEN AFTER THEY FIXED THE SUPPOSED ISSUE. THIS TIME THERE'S NO ENGINE LIGHT ON AND THE CAR JOLTS EVEN HARDER. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS ONLINE I DON'T UNDERSTAND WHY MY CAR DOES NOT SHOW AS A RECALL FOR THE TRANSMISSION. THIS HAS BEEN HAPPENING NOW FOR A FEW DAYS AND THE JOLTING JUST GETS WORSE EVERY TIME I DRIVE. LAST NIGHT WHEN I WAS ON THE HIGHWAY GOING ABOUT 40 MPH IT DID IT AND AGAIN AFTER 50MPH IT WAS VERY SCARY.
Power train, Engine, Aug 8, 2018
MY 2011 KIA SORENTO HAS BEEN TROUBLE FROM DAY ONE. A WEEK AFTER I BOUGHT IT, THE WIRING HARNESS HAD TO BE REPLACED WHICH TOOK OVER A MONTH TO GET THE PART FROM KIA. THEN AT 90,000 MILES THE TRANSMISSION STARTED FAILING AND IT TOOK ME FOREVER TO GET KIA TO REPLACE THAT. THEN THE REPLACEMENT TRANSMISSION WENT BAD LESS THAN A YEAR LATER AND THEY REPLACED THAT. NOW, AT 120,000 MILES (OUT OF WARRANTY) THE MOTOR HAS DIED. GRINDSTAFF KIA IN JOHNSON CITY, TN TELLS ME IT IS A 'INTERNAL FAILURE' OF THE MOTOR, IT COULD BE A ROD OR CAM, BUT THEY WOULD NOT KNOW UNLESS THEY TOOK THE MOTOR APART. KIA'S PRODUCT IS TERRIBLE AND A SAFETY HAZARD. WHEN THE MOTOR STOPPED MY HUSBAND WAS IN 65 MILE AN HOUR TRAFFIC AND COULD HAVE BEEN INJURED WHEN IT STARTED TO LOOSE POWER AND THEN THE STARTER STUCK AND WIRES STARTED SMOKING WHICH COULD HAVE CAUSED A FIRE. MY MOTOR WAS A 4 CYLINDER 2.4 LITER ENGINE THAT NEEDS TO BE RECALLED BY KIA FOR FAILURES. THEY WANT TO CHAGE ME $5500 PLUS TAX TO PUT ANOTHER ENGINE IN THE JUNK, WHICH TO ME IS ADDING GOOD MONEY TO BAD PRODUCT. I ALSO STILL OWE A BANK $$ FOR THIS CAR WHICH IS GOING TO BE NEGATIVE EQUITY I'M SURE. KIA SHOULD STAND BEHIND IT'S PRODUCT AND RECALL THIS ENGINE WHICH IS JUNK. I WILL NOT BUY KIA AGAIN, THAT IS FOR SURE!
Power train, Jul 16, 2018
I BOUGHT THE SORENTO USED 2 MONTHS AGO,IT HAS 76,000 MILES ON IT. HAS DRIVEN FINE UP UNTIL NOW. IT SEEMS TO STRUGGLE GOING UP HILLS, NO POWER, AT RANDOM TIMES WHICH ARE MORE FREQUENT NOW IT HESITATES LIKE IT WANTS TO STALL , THEN JERKS AND THEN GOES BACK TO DRIVING FINE. IT SEEMS TO HAVE THIS ISSUE AROUND 40-50 MILES PER HOUR. I BROUGHT IT TO BE LOOKED AT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. FEELING VERY FRUSTRATED , THIS IS A SAFETY ISSUE!
Power train, Jun 22, 2018
2011 KIA SORENTO - WHILE DRIVING 60MPH THE CAR RESISTS SPEEDING UP, RPMS STAY AT 2 NO MATTER THE SPEED. WHILE DRIVING RPMS STAY AT ZERO. WHILE SPEEDING UP THE CAR JERKS, CAUSING THE RPMS TO DROP TO ZERO. HAVE TO PULL OVER TURN THE CAR OFF AND START IT AGAIN, IT THEN DRIVES NORMAL. THIS OCCURS ON THE HIGHWAY AND DRIVING AROUND TOWN. INSTANCES WHERE THE CAR IS SPUTTERING WHILE DRIVING IN TOWN AROUND 40MPH THE CAR DIES WHEN I COME TO A COMPLETE STOP. THIS HAS OCCURRED MULTIPLE TIMES OVER THE LAST YEAR. I HAVE TAKEN THE CAR TO THE DEALERSHIP BUT BECAUSE THEY CAN NOT REPLICATE THE ISSUE THEY SAY THEY CAN NOT REPAIR IT.
Power train, Jun 15, 2018
I WAS DRIVING NORTH ON RT28 TRAVELING AT 65MPH I TOOK MY EXIT. AFTER STOPPING AT THE SIGN, I HIT THE GAS TO GO AND THE VEHICLE WAS SLUGGISH THEN IT SHIFTED HARD. I STOPPED ABOUT .25 MILES DOWN THE ROAD AND PUT THE VEHICLE IN PARK AND BACK INTO DRIVE AND THE SAME THING HAPPENED. IT SHIFTED HARD AFTER A SLUGGISH START. I GOT THE VEHICLE HOME LUCKILY AND FOUND THE TRANSMISSION FLUID LEAKING EVERYWHERE. AFTER HAVING IT TOWED TO A TRANSMISSION REPAIR SHOP, THE REPAIR PERSON INFORMED ME THAT THERE WAS A HOLE IN SIDE OF THE TRANSMISSION.
Power train, May 26, 2018
TAKATA RECALL WHEN DRIVING AT HIGHER RATE OF SPEED WHEN TRANS KICKS IN TO HIGHER GEAR IT HAS A LOUD BANG FEELS LIKE THE TRANSMISSION IS GONNA FALL OUT . SOMETIMES IT LOOSES POWER WHEN DRIVING