2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints: structure
268 reports, newest first. Show all
Electrical system, Structure, Jun 29, 2016
A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE DOORS WOULDN'T OPEN, AGAIN, IT TOOK SEVERAL ATTEMPTS BEFORE I COULD FINALLY UNLOCK THE CAR WITH THE KEY (IT TOOK APPROXIMATELY 15 MINUTES). IT'S SUMMER TIME AND MY YOUNG CHILD WAS SLEEPING INSIDE THE CAR. THIS IS DEFINITELY A SAFETY HAZARD GIVEN THE CIRCUMSTANCES. ABOUT A DAY LATER, THE AIRBAG LIGHT CAME ON, I'M GUESSING RELATED TO THIS ELECTRICAL DEFECT. I CONTACTED THE DEALER, THEY SAY THESE ISSUES WOULDN'T FALL UNDER WARRANTY AND THAT I HAD TO PAY $99 DIAGNOSIS FEE PLUS REPAIRS (ABOUT $200 PER DOOR). PLEASE LOOK INTO THIS, I FOUND SEVERAL SIMILAR COMPLAINS ONLINE. KIA IS NOT TAKING ANY RESPONSIBILITY. THANK YOU! *TR
Structure, Jun 23, 2016
2011 KIA SORENTO REAR DRIVER SIDE PASSENGER DOOR CANNOT BE OPEN FROM THE OUTSIDE. THIS IS SAFETY MATTER. WE CAN OPEN THE DOOR FROM THE OUTSIDE TO GET OUR CHILDREN OR OTHERS OUT OF CAR IN CASE OF ACCIDENT OR OTHER EMERGENCY? MY CAR ONLY HAS 58000 MILES ON IT AND THIS ISSUE JUST STARTED. DUE TO THE SAFETY ASPECT AND THE LARGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE THERE SHOULD BE A KIA RECALL DUE TO THIS DEFECT.
Structure, Jun 21, 2016
DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK I HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT. MY REAR DOOR BROKE 4 MONTHS AGO, THEY SHOULD NOT BE ALOUD TO USE PLASTIC PARTS ON SOMETHING LIKE THIS.
Structure, Jun 20, 2016
2011 KIA SORENTO DRIVER SIDE, BOTH REAR DOORS CAN NOT BE OPEN EITHER FROM OUT SIDE AND INSIDER DUE TO CHILD SAFETY. THIS IS SAFETY MATTER. HOW WE CAN GET OUR CHILDREN OUT OF CAR IN CASE OF ACCIDENT? CURRENTLY ONLY ONE DOOR OF MY CAR CAN BE OPEN FROM OUTSIDE. I AM STRONG BELIEVE SOMEONE HAVE TO TAKE A LOOK AND RECOMMEND THE RE-CALL FOR THIS KIA MANUFACTURE PART DEFECTED.
Structure, Jun 14, 2016
THE DRIVERS SIDE DOOR AND THE PASSENGER DOOR ON THE DRIVERS SIDE WILL NOT OPEN FROM THE OUTSIDE. DEALER SAID IT IS A BROKEN LATCH. IT WILL OPEN FROM THE INSIDE OF THE CAR. THE PASSENGER DOOR BROKE ABOUT 6 MONTHS AGO, THE DRIVES DOOR WAS VERY RECENT.
Structure, Jun 9, 2016
I RECENTLY PURCHASED THIS VEHICLE BACK IN MARCH 2016. ONLY TO FIND OUT 3 MONTHS LATER THAT MY DRIVER'S DOOR WON'T OPEN FOR THE OUTSIDE. THIS IS REALLY A SAFETY ISSUE. THE COST TO REPAIR IT SHOULD BE ON KIA NOT THE OWNER SINCE WE HAVEN'T DID ANY DAMAGE. I CAN SEE IF WE AS THE OWNERS ARE CAUSING THE DAMAGE BUT WE AREN'T
Structure, Jun 8, 2016
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED WITHOUT WARNING. AS A RESULT, THE DOOR ONLY OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900.
Structure, Jun 6, 2016
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO OPEN. THE MECHANIC STATED THAT THE REAR DOOR PANEL WAS WARPED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Structure, Jun 4, 2016
BACK DRIVERS SIDE DOOR HANDLE STOPPED WORKING, UNABLE TO OPEN DOOR FROM OUTSIDE OF VEHICLE. TODAY 6/2/16 DRIVERS SIDE DOOR HANDLE STOPPED WORKING AS WELL. THIS IS VERY DANGEROUS I READ SEVERAL POST WHERE ALL 4 DOORS STOPPED WORKING , WHAT IF THERE IS AN EMERGENCY AND YOU ARE UNABLE TO GET INTO YOUR VEHICLE BECAUSE THE DOORS WONT OPEN. LEAVING THE WINDOWS OPEN IS NOT AN OPTION SINCE IT PUTS THE VEHICLE AT RISK FOR POTENTIAL THEFT. KIA DEALERS ARE CHARGING ALMOST $400 PER DOOR FOR WHAT IS CLEARLY A DEFECT ON THE VEHICLE AS MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE ON THE 2011 MODEL.
Structure, May 31, 2016
PASSENGER REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE NO MATTER WHAT I TRY. I COULDN'T GET MY CHILD OUT, HAD TO CRAWL THROUGH CAR TO DO THIS. THE CHILD SAFETY LOCK IS ENGAGED BUT DOES NOT EXPLAIN BEING UNABLE TO OPEN FROM THE OUTSIDE. I'M GOING TO THE DEALER TO GET IT TAKEN CARE OF TOMORROW. BUT THIS IS NOT COVERED UNDER MY POWERTRAIN WARRANTEE. IT SHOULD BE A NO BRAINER THAT THIS IS A RECALL ITEM. I'VE SEEN OTHER'S COMMENTS AND THERE IS NO WAY I SAVED UP MY MONEY TO SPEND IT ON A REPETITIVE $400 REPAIR AS I HAVE SEEN OTHERS DO. I HAVE A FIVE YEAR OLD AND ANOTHER ONE ON THE WAY THIS AUGUST. I AM LIVID BECAUSE FRANKLY I FEEL LIKE DRIVING MY BEATER CAR IS SAFER THAN DRIVING THE SORENTO. BUT I WORKED MY BUTT OFF TO BE ABLE TO AFFORD THE SORENTO BECAUSE I THOUGHT IT WOULD BE SAFER. I WAS SO WRONG.
Structure, May 28, 2016
CAR DOORS WILL NOT OPEN FROM OUTSIDE, WILL OPEN FROM INSIDE BUT NOT OUTSIDE. NO CHILD SAFETY LOCK IS NOT ON. I SEE HUNDREDS OF PEOPLE ONLINE WITH THIS PROBLEM. I'M AFRAID OF NOT BEING ABLE TO REACH MY CHILD OR PET IN CAR. KIA REPAIR MAN SAID IT IS FAULTY PART BUT NOT A SAFETY ISSUE.
Structure, May 27, 2016
THIS IS COMPLAINT NUMBER TWO FOR MY SORENTO. ON MAY 20, 2016 MY PASSENGER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE SECOND DOOR ON THE SAME VEHICLE THAT WILL NOT OPEN. KIA HAS USED A DEFECTIVE PART THAT BREAKS ON THE INSIDE OF THE DOOR WITHOUT WARNING, AND NOT DUE TO NORMAL WEAR.
Structure, Latches/locks/linkages, May 19, 2016
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOORS LOCKED AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Structure, Other or unspecified, May 18, 2016
I HAVE HAD SEVERAL ISSUES WITH THE DOORS. IT STARTED WITH MY FRONT DRIVERS DOOR AND NOW IT IS THE BACK PASSENGER DOOR. YOU CANNOT OPEN THE DOOR FROM THE OUTSIDE AND YOU HAVE TO TAKE THE DOOR APART TO FIX IT. HOWEVER, I CAN'T OPEN MY BACK DOOR AT ALL BECAUSE MY CHILD SAFETY LOCK IS ON, SO I CANNOT OPEN IT FROM THE INSIDE LIKE I DO WITH MY DRIVERS DOOR. I AM UNABLE TO GET MY KIDS IN OR OUT OF THE CAR, WITHOUT HAVING TO PUT THEM ALL IN THROUGH ONE DOOR AND OVER CAR SEATS. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. SEVERAL PEOPLE HAVE. HERE IS THE LINK TO THE COMPLAINTS HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T37046_DS615605. IF THERE WAS EVER AND EMERGENCY I WOULD NOT BE ABLE TO GET MY CHILDREN OUT IN A TIMELY MANNER.
Structure, May 18, 2016
THE EXTERIOR DOOR HANDLE ON DRIVER'S DOOR STOPPED WORKING. THE VEHICLE CAN ONLY BE OPENED FROM THE INSIDE.
Structure, May 17, 2016
THE DRIVER'S SIDE OUTSIDE DOOR HANDLE BROKE. THE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY, PARKED IN A PARKING LOT
Structure, May 16, 2016
DOOR LATCH FROM OUTSIDE OF DRIVERS DOOR DECIDED TO STOP WORKING. A REASONABLE PERSON WOULD UNDERSTAND THIS TO BE A SAFETY ISSUE. KIA DOES NOT. THEY KEEP EXTRA PARTS ON HAND TO COMPLETE THIS EXPENSIVE REPAIR. APPARENTLY, IT HAPPENS OFTEN. THIS IS NOT PROPER OR JUST. OTHERS HAVING THIS PROBLEM.
Structure, May 14, 2016
FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE
Structure, May 13, 2016
FRONT DRIVER SIDE OUTSIDE DOOR HANDLE DOES NOT OPEN THE DOOR WHEN UNLOCKED WITH EITHER KEY OR REMOTE. DOOR OPERATES FROM THE INSIDE AND NOT OUTSIDE. DOOR WAS WORKING EARLIER SAME DAY AND SHOWED NO SIGNS OF WEAR OR BREAK BEFORE OUTSIDE DOOR HANDLE STOPPED WORKING.
Structure, May 13, 2016
DRIVER DOOR INOPERABLE FROM THE OUTSIDE. PARKED IN DRIVEWAY OVER NIGHT - NO WARNING OF ANY IMMINENT FAILURE.
Structure, May 13, 2016
"DOOR LOCKED FROM OUTSIDE" ON APRIL 27, 2016 I NOTICED THAT ON MY LR PASSENGER DOOR ON MY SORENTO THAT I WAS UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. AFTER REVIEW MANY COMPLAINTS I UNDERSTAND THIS IS AN ONGOING PROBLEM WITH THE SORENTOS, SPECIFICALLY THE 2011 YEAR. I FEEL THIS IS MOST DEFINATELY A SAFTY CONCERN FOR THE PASSENGERS IN MY VEHICLE. I WILL BE TAKING THIS TRUCK TO THE KIA DEALERSHIP TODAY TO GET AN ESTIMATE ON REPAIR. WHAT IS IT GOING TO TAKE TO ADDRESS THIS PROBLEM A DEATH ?!?!? PLEASE STEP UP TO THE PLATE AND TAKE RESPONSIBILTY FOR THIS FAULT.
Structure, May 12, 2016
THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED. IT WILL ONLY OPEN FROM THE INSIDE. THERE IS NO VISIBLE DAMAGE TO THE DOOR. THE CAR HAS NOT BEEN IN A WRECK. THIS IS POOR CRAFTSMANSHIP AND A SAFETY HAZARD.
Structure, May 11, 2016
DOORS WILL NOT OPEN FROM THE OUTSIDE, POSES A SAFETY HAZARD IF CHILD IS IN CAR WILL NOT BE ABLE OPEN THE DOOR. MEANING A HOT CAR AND A BABY IN THE CAR SEAT. FOR A KIA SORENTO 2011, HOWEVER, IT'S BEEN REPORTED THROUGH MULTIPLE FORUMS ABOUT THIS DEFECT KIA CHARGES THE CUSTOMERS WHO ARE OUTSIDE OF THEIR WARRANTY.
Structure, May 9, 2016
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR DID NOT OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT A PRACTICE PIECE FELL OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 92,000.
Structure, May 8, 2016
MY DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I WAS DOING SOME RESEARCH REGARDING THIS MATTER AND NOTICED SEVERAL AND I MEAN SEVERAL KIA SORENTO VEHICLES WITH THE EXACT SAME ISSUE. I BELIEVE THIS SHOULD BE RECALLED. I AM FINDING KIA SORENTO FROM 2010 TO 2016 WITH THIS EXACT PROBLEM. I TRULY BELIEVE THIS COULD BE A SERIOUS PROBLEM. WHAT IF MY GRANDBABY GOT INTO THE VEHICLE AND THESE DOORS WOULD NOT OPEN FROM THE OUTSIDE? THEY WOULD SUFFOCATE DUE TO THE HEAT IN THE VEHICLE. THAT IS WHAT WOULD HAPPEN. SO, YES THIS IS DEFINITELY A SAFETY ISSUE.