2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Power train, Jun 18, 2019
HEARING WHIRRING AND WHINING NOISE FROM DRIVE SHAFT ON 2011 KIA SORRENTO. WE THINK IT COULD BE RELATED TO THE RECALL: HTTPS://WWW.NHTSA.GOV/VEHICLE/2011/KIA/SORENTO/SUV/4WD#RECALLS AFTER CALLING THE DEALER - OUR VIN# IS NOT LISTED WITH THIS RECALL. I'VE SEEN SEVERAL FORUM POSTS OF OTHER CONSUMERS WITH THE SAME ISSUE WITH 2011 KIA SORRENTO AND NA VIN#. SUCH AS: HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SORENTO/DRIVESHAFT-PROBLEMS.PHP WE ARE GOING TO HAVE THIS REPAIRED BEFORE AN ACCIDENT OCCURS, BUT THINK IT SHOULD BE COVERED UNDER THE RECALL...
Other or unspecified, Jun 17, 2019
FRONT PASSENGER DOOR LOCK CLICKS BUT WON'T LOCK. FRONT DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE HANDLE, ONLY INSIDE HANDLE. AIR BAG LIGHT STAYS ON, STEERING WHEEL CONTROLS STOPPED OPERATING RADIO AND PHONE CALLS. ELECTRICAL SYSTEM BATTERY LIGHT COMES ON INTERMITTENTLY.
Engine, Jun 14, 2019
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS UNDER WARRANTY, THE CONTACT STATED THAT THERE WAS A CONSTANT PRESENCE OF AN OIL LEAK AND THE OIL WAS NOT PROPERLY CYCLING THROUGH THE OIL PUMP. DARCARS KIA OF FREDERICK (5826 URBANA PIKE, FREDERICK, MD 21704, 1-877-997-6197) SERVICED THE VEHICLE PER MANUFACTURER CAMPAIGN NUMBER: SC106; HOWEVER, IT FAILED TO PROVIDE A REMEDY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS LEFT WITHOUT A VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Electrical system, Other or unspecified, Fuel/propulsion system, Jun 11, 2019
MY STRUTS MAKE MY TIRES POP AT LEAST EVERY TWO WEEKS GOT THEM REPLACED OVER 10 TIMES AND ALSO MY FUEL INJECTORS HAVE BEEN REPLACED AND STILL GIVE OFF A STINKY SMELL IT MAY RESULT IN GETTING ANOTHER CATALIC CONVERTER
Engine, Jun 10, 2019
THE ENGINE HAS A CLICKING SOUND ALL THE TIME SOUNDS LUKE ITS GRINDING METAL
Electrical system, Jun 9, 2019
I AM NOT ABLE TO DETERMINE IF IT WILL BE COVERED OR NOT. MOST LIKELY IT WILL NOT BE COVERED BECAUSE THE CS1603 CAN ONLY BE COMPLETED ONCE, AND ONLY UNDER THE 5 YEARS/ 60,000 MILE WARRANTY. THE VEHICLE IS CONSIDERED OUT OF WARRANTY BY THE YEAR AS IT GOES BY THE ORIGINAL WARRANTY START DATE OF 06/04/2011. HOWEVER, WE CAN LOOK INTO POSSIBLE GOODWILL ASSISTANCE WITH THE REPAIR THAT IS NEEDED. OF COURSE I AM NOT ABLE TO GUARANTEE ANYTHING UPFRONT. KIA MOTORS AMERICA, INC. 111 PETERS CANYON RD IRVINE CA 9260 ON FRIDAY, APRIL 5, 2019, 8:43:00 AM CDT GOOD MORNING, I WOULD RECOMMEND TAKING THE VEHICLE INTO YOUR LOCAL KIA DEALERSHIP TO HAVE THEM DIAGNOSE THE CONCERN. TYPICALLY, THE REPAIR CAN ONLY BE REPAIRED ONCE, BUT THEY WILL BE ABLE TO DIAGNOSE IT TO SEE WHAT IS CAUSING THAT TO OCCUR. I AM NOT TECHNICALLY TRAINED IN MY OFFICE, SO I AM UNABLE TO DETERMINE IF THE CS1603, OR RECALL, COULD BE CAUSING THIS OR NOT. A KIA DEALERSHIP WOULD BE ABLE TO DETERMINE THAT. IF YOU NEED ASSISTANCE SETTING UP AN APPOINTMENT PLEASE LET ME KNOW, AND I WILL BE MORE THAN HAPPY TO HELP. SUBJECT: RE: 13091874 YES, MY CONCERN IS THAT I TOOK MY 2011 KIA SORENTO INTO THE LOCAL KIA DEALERSHIP FOR A DOOR LOCK RECALL WHILE I WASN'T HAVING ANY PROBLEMS. THEY DID A REPAIR. NOW, EVERY SO OFTEN, THE ONLY DOOR LOCK, WHERE YOU CAN PUT A KEY IN, YOU TURN THE KEY, AND NOTHING HAPPENS. THEN YOU TURN THE KEY AGAIN AND THE FRONT AND BACK DOOR LOCKS WILL UNLOCK. IN SOME CASES NOT. SO, I AM NOW HAVING PROBLEMS WITH THE DOOR LOCK SYSTEM WHERE BEFORE THE RECALL I HAD NONE. SO, I AM WONDERING IF THERE IS ANOTHER RECALL, OR WHAT IS GOING ON???? Consumer stated vehicle has not been repaired.*JB
Electrical system, Jun 7, 2019
MY VEHICLE WAS PARKED IN MY DRIVEWAY. HAD DRIVEN DAY BEFORE. WENT TO START AND HEAR CLICKING NOISE LIKE STARTER PROBLEM. CALL TOW TRUCK TO TAKE TO SHOP $92.32. SHORT IN WIRING DOWN BY STARTER ASSEMBELY. REQUIRED REPAIR AND RETEST OF SYSTEM. $311.39
Air bags, Jun 5, 2019
THE AIR BAG LIGHT CAME ON, THEN MY HORN STOPPED WORKING AND NOW THE CRUISE CONTROL IS NOT WORKING. THIS SHOULD DEFINITELY BE A SAFETY RECALL AS OF I'M A ACCIDENT MY AIRBAG WILL NOT DEPLOY. PLEASE RECALL AND FIX THIS SAFETY ISSUE.
Power train, Jun 4, 2019
WHEN SPEEDING UP TRANSMISSION. WILL SHIFT HARD. THE VEHICLE LOOSES POWER AND I HAVE TO PULL OVER, SHUT IT OFF, WAIT A MINUTE TO RESTART THEN BEGIN DRIVING AGAIN
Air bags, Jun 4, 2019
THE AIR BAG LIGHT IS ON AND WILL NOT GO OFF. THERE IS NOTHING IN THE PASSENGER SEAT AND IT DOES NOT GO AWAY WHEN TURNING THE CAR OFF AND BACK ON. THIS MEANS THAT'S THE AIRBAGS WILL NOT DEPLOY IN THE CASEBOOK OF AN ACCIDENT WHICH IS A HAZARD.
Engine, Fuel/propulsion system, Jun 3, 2019, fire
DRIVING DOWN HWY. O IN ORRICK MO WITH TWO OTHER PASSENGERS MY DAUGHTER 15 AND MY GRANDDAUGHTER 5. AROUND 5PM SATURDAY HUNE 2ND A SMELL OF SMOKE CAME THROUGH FRONT VENTS. AS I STARTED TO PULL OVER A SWOOSH SOUND CAME FROM THE CAR AND FLAMES SHOT OUT OF THE HOOD OF THE CAR. THEN FROM UNDER THE DASH INSIDE. THROUGH THE CAR IN PARK AND OPEN THE DOOR. RAN TO GET MY GRANDDAUGHTER OUT OF HER CAR SEAT AND A THIRD PASSENGER MY DAUGHTER GOT OUT OF THE BACKSEAT AS WELL. WITH IN MINUTES THE CAR WAS TOTALLY IN FLAMES.*DT VIN UNKNOWN. CONSUMER STATED SHE SUFFERED 2ND DEGREE BURNS. *JB
Other or unspecified, Jun 2, 2019
DRIVERS BACK SIDE DOOR LOCKS AND WILL NOT REOPEN. THIS IS A SAFETY HAZARD WHEN YOU HAVE CHILDREN. I HAVE CHILDREN THAT GO IN THE BACK SEAT AND ONLY ONE WORKING BACK DOOR IF THERE WAS AN ACCIDENT OR EMERGENCY I CANNOT GET TO MY KIDS IN TIME. MY LOBSTER WORK IN ONE DAY AND THE NEXT DAY WHEN I WENT OUT TO OPEN THE DOOR IT WOULD NO LONGER OPEN. THE CHILDREN'S SAFETY SYSTEM WAS ENGAGED ON THE DOOR SO THAT MY SON CANNOT OPEN IT FROM THE INSIDE. FROM WHAT I'VE READ THIS IS A COMMON ISSUE. PLEASE RECALL AND FIX THIS ISSUE FOR US.
Electrical system, Exterior lighting, May 30, 2019
I HAVE A HEAD LIGHTS THAT KEEP GOING IN AND OUT . I HAVE HAD IT REPAIRS A LOT OF TIMES BUT IT KEEPS DOING IT . ITHEN GOT A PAPER IN THE MAIL FOR A EXTENSION ON THE LIGHTS FOR MY MODEL VEHICLE CAUSE THE CONNECTORS IN THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED SO I TOOK IT TO KIA. THEY TOLD ME THAT BECAUSE I HAD IT FIXED SO MANY TIME THAT THERES NOT ENOUGH WIRE TO REPLACE IT AGAIN THIS WAS ON MAY 14 2019 AND THEY SAID THAT MY WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE CHANGED IN ORDER TO FIX IT BUT THEY WOULD HAVE TO ASK KIA FOR COVERAGE . ON MAY 30TH I CALLED AGAIN TO SEE IF THEY WERE GONNA COVER IT AND THEY SAID NO EVEN THO THIS A SAFETY CONCERN. THAT BECAUSE I DIDN'T GO TO THEM TO FIX IT IN THE FIRST PLACE THEY WONT COVER IT .
Air bags, May 23, 2019
MY KIA SORENTO 2011 THE AIR BAG LIGHT IS ON FOR DAYS WHEN I STARTED THE CAR AND WHEN I TURN THE WHEEL IT GOES OFF THAN GOES ON WHEN I STRAIT IT IN MOVEMENT OR NOT THE LIGHT IS ON .SOMETHING IS WRONG WITH THAT HAVE TO BE RECALL.
Air bags, May 23, 2019
AIR BAG MALFUNCTION. LIGHT ON BROUGHT IN FOR RECALL AND LIGHT STILL ON DEALER SAID IT WAS OCS MAT THAT NEEDED TO BE REPLACED AND NOT INCLUDED IN PREVIOUS RECALL. SO I STILL HAVE NO AIRBAG AND THEY ARE REQUESTING $2,000+ TO FIX. SAFTEY ISSUE IS STILL NOT TAKEN CARE OF AND PUTTING ME AND MY CHILDREN IN HARMS WAY.
Air bags, May 20, 2019
FAULTY OCS MAT SENSOR PREVENTS AIRBAG DEPLOYMENT
Power train, Vehicle speed control, May 17, 2019
"TAKATA RECALL" WHEN I'M DRIVING AND ACCELERATE THE CAR DON'T SHIFTING THE GEAR OR ITS DELAYING. SOMETIME IT NOT SHIFTING FROM 4 HT SPEED AND UP. I READ ON INTERNET ABOUT MANY COMPLAINS AND ABOUT RECALLS IN 2015 REGARDING THIS TYPE OF PROBLEM. HTTPS://WWW.CARS.COM/RESEARCH/KIA-SORENTO-2011/RECALLS/ PLEASE HELP ME TO FIX THIS PROBLEM
Air bags, May 17, 2019
I TOOK MY 2011 KIA SORENTO IN TO KIA MOTORS IN AMERICAN FORK, UTAH TO GET THE AIRBAG LIGHT CHECKED OUT. IT HAS BEEN ON FOR QUITE SOME TIME NOW. THEY TOLD ME THAT THE OCS MAT NEEDED TO BE REPLACED AND WANTED TO CHARGE ME $1600 TO FIX. SINCE MY AIRBAGS CAN NOT DETECT ANYTHING WITHOUT GETTING THIS PART REPLACED, ITS A MAJOR SAFETY ISSUE. THIS NEEDS TO BE RECALLED.
Structure, May 17, 2019
REAR DRIVER'S SIDE EXTERIOR DOOR HANDLE BROKE OFF WHILE TRYING TO OPEN THE DOOR FROM THE OUTSIDE. THE BROKEN DOOR HANDLE RENDERS THAT DOOR USELESS, AND IN AN EMERGENCY, THE DOOR COULD NOT BE OPENED FROM THE EXTERIOR. THE VEHICLE WAS STATIONARY/ PARKED WHEN THE DOOR HANDLE BROKE. AN INTERNET SEARCH SHOWS THAT THIS IS A FREQUENT OCCURRENCE WITH THE KIA SORRENTO. THE LOCAL KIA DEALERSHIP, WHEN ASKED, STATED THAT THEY HAVE SEEN THIS HAPPEN, BUT THERE IS NOT YET A RECALL. HOWEVER, THERE WAS A RECALL FOR THE DOOR "LATCH", WHICH DID NOT COVER THE HANDLE ITSELF. A RECALL OF A DOOR "LATCH" SHOULD INCLUDE THE HANDLE, IF BROKEN.
Engine, May 15, 2019
I OWN A 2011 SORENTO (NOT A GDI ENGINE) THAT EXPERIENCED A SPUN ROD BEARING AND ENGINE FAILURE (ENGINE LIMP). MY SONS WERE DRIVING ON THE HIGHWAY IN OUR KIA SORENTO WHEN WITHOUT ANY WARNING, THE ENGINE FAILED. THANKFULLY, MY SONS WERE ABLE TO SAFELY TRANSITION OFF THE HIGHWAY THROUGH HIGH-SPEED TRAFFIC IN "LIMP MODE". MY SONS WERE QUICKLY ABLE TO FIND ONLINE COMPLAINTS AND DIAGNOSTICS DUPLICATING WHAT THEY HAD JUST EXPERIENCED - SPUN ROD BEARING. I WAS INSTRUCTED BY KIA CORPORATE THAT I SHOULD TOW MY VEHICLE TO A KIA DEALER FOR OFFICIAL DIAGNOSTICS ($140). THE DEALER CONFIRMED THE CAR EXPERIENCE A SPUN ROD BEARING AND ENGINE FAILURE REQUIRING A $6,500 ENGINE REPLACEMENT. IT HAS COME TO MY ATTENTION THAT MY MODEL IS NOT INCLUDED IN THE KIA ENGINE RECALL. I DON'T UNDERSTAND THE RECALL LIMITS WHEN THE ROD BEARING DEFECT CAUSES THE ENGINE FAILURE REGARDLESS OF THE ENGINE TYPE.
Air bags, Other or unspecified, Engine, May 14, 2019
I WAS DRIVING THE CAR 2 WEEKS AGO MAY 4 THAND THE CAR DIE IN THE MIDDLE OF THE ROAD. I GOT SOMEONE TO HELP PUSH THE CAR IN THERE DRIVEWAY. WHEN BACK THE NEXT DAY WITH A MECANIC HE TOLD ME THE CAR ENGINE NEED TO BE REPLACED. DIDN'T BELIEVE HIM CAUSE I BROUGHT THE CAR 3 YRS AGO. BEFORE THE CAR DIE THE CHECK ENGINE TURN ON THAN DIE. THE SEATBELT TURN IN 1 MONTH AGO .NOW I HAVE 9000 LEFT ON THE CAR THE WON'T WRONG TAKE BACK AND THE DEALERSHIP WON'T MAKE A STRADES
Engine, May 14, 2019
VEHICLE WAS IN MOTION TRAVELING DOWN THE HIGHWAY, WHEN ENGINE SHUTS OFF COMPLETELY. NO WARNING LIGHTS WERE ILLUMINATED OR ANYTHING. THE INDICATOR NEVER WENT UP TO HOT, THERE WAS NO STEAM FROM THE RADIATOR--ONLY A THICK CLOUD OF BLACK SMOKE COMING FROM BEHIND THE ENGINE. HAD IT TOWED TO THE REPAIR SHOP TO FIND OUT THAT ENGINE HAD COOKED ITSELF FROM THE INSIDE OUT AND HAD TO BE REPLACED. THE MECHANIC STATED THAT THE OIL AND FLUIDS WERE GOOD EXCEPT ALL THE COOLANT HAD BEEN BLOWN OUT AND THAT IT WAS A DEFECTIVE ENGINE. SPOKE TO SEVERAL DIFFERENT MECHANICS AND WERE TOLD THEY HAD ENCOUNTERED MANY OTHER KIA SORENTO THAT DID THE SAME THING. ENGINE WOULD SUDDENLY JUST STOP. I AM THE SECOND OWNER AND THEREFORE NOT COVERED UNDER THE ORIGINAL WARRANTY. THIS IS UNACCEPTABLE. THERE SHOULD BE A RECALL ON THE ENGINES AND/OR VEHICLES. IT IS GONNA COST ME OVER $5000 TO REPAIR MY VEHICLE!
Visibility/wiper, May 10, 2019
FOUND THE WINDSHIELD WIPERS TO ONLY WORK INTERMITTENTLY WHEN I BOUGHT THE VEHICLE WITH 85,000 MILES ON IT. NOW MY VEHICLE HAS ALMOST 100,000 MILES AND THE WIPERS ONLY WORK ON HIGH AND OCCASIONALLY DON'T EVEN WORK AT ALL WHEN IT RAINS WHEN DRIVING. THIS HAS MADE THE CARE SCARY TO DRIVE AND WE DON'T DRIVE IT WHEN IT RAINS. BROUGHT THE CAR IN THE KIA AND THEY COULDN'T DUPLICATE THE PROBLEM AS WELL.
Electrical system, Structure, May 10, 2019
PASSENGER SIDE REAR DOOR LOCKED, UNABLE TO OPEN FROM OUTSIDE OR INSIDE MANUALLY OR WITH REMOTE. PREVIOUSLY DOOR WAS REPAIRED DUE TO RECALL, DOOR HANDLE BROKE OFF ALSO DOOR LOCKS MALFUNCTIONING. VEHICLE STATIONARY OR IN MOTION WONT OPEN. PLEASE ADVISE.
Structure, May 3, 2019
MY BACK PASSENGER DOOR WILL NOT OPEN. I PUT MY TWO GRANDSONS IN THE VEHICLE ONE ON EACH SIDE PUT THE SAFETY LOCKS ON THE NEXT DAY THE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE