2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Exterior lighting, Mar 20, 2019
THE AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. HOOK UP THE DEVICE TO SEE WHAT IT SAYS AND DO NOT EVEN GET A CODE TO HELP. ASK KIA AND THEY SAY IT WILL COST AROUND $1,000 DOLLARS TO REPAIR.
Seats, Mar 20, 2019
MIDDLE ROW SEAT LATCHES ARE STUCK AND THE SEATS CANNOT BE MOVED. NO ACCESS TO THE THIRD ROW BECAUSE THE LATCHES ARE STUCK. ALSO, ONE OF THE SEATS IS STUCK IN A RECLINED POSITION, WHICH I BELIEVE IS UNSAFE IN CASE OF AN ACCIDENT. BOTH OF MY YOUNG CHILDREN'S CAR SEATS ARE IN THAT ROW. APPARENTLY, IT IS A COMMON ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. THE LATCHES ARE LOCATED NEXT TO THE HEADRESTS ON BOTH SEATS.
Electrical system, Exterior lighting, Mar 19, 2019
HEADLAMPS QUIT WORKING, EVEN THOUGH I HAVE REPEATEDLY REPLACED. HAPPENS ABOUT 1 EVERY THREE WEEKS. USUALLY HAPPENS ON THE HIGHWAY DURING NIGHT DRIVING.
Electronic stability control (ESC), Mar 19, 2019
I WAS TRAVELING ON A HEY, MAKING A LEFT TURN ONTO A MAJOR HEY, WHEN MY CAR WOULD NOT EXCELLERATE. I WAS ABLE TO TURN OFF THE HEY BUT MY CAR WOULD NOT GO OVER FOUR MILES PER HOUR. I HAD IT TOWED TO MY MACHANIC, HE SAID THE PRONGS BROKE OFF THE THING THAT PLUGS INTO THE COMPUTER, DUE TO CORROSION. SO I HAD IT TOWED TO KIA. THEY SAY I NEED A NEW COMPUTER & IT WILL COST, $5000.00. THIS SHOULD BE A RECALL. WHY CAN'T THEY INSTALL A NEW PLUG & PLUG BACK INTO THE COMPUTER? I'M BEING RIPPED OFF!
Other or unspecified, Service brakes, Mar 15, 2019
REAR PARKING BRAKES NEVER WORKED. USING MY SHIFT GEAR FOR PARKING . NOW FRONT DOOR IS NOT OPENING FROM OUTSIDE. WENT TO FORUM ON INTERNET ABOUT THIS ISSUE. THOUSANDS OF KIA SORENTO 2011 OWNERS HAS SAME ISSUE WITH THE DOOR. IF WE GO TO KIA, THEY CHARGE $400 FOR ONE DOOR LOCK! CRAZY! SO MANY KIA OWNERS DON,T WANT A KIA ANYMORE. ME EITHER
Engine, Mar 13, 2019
EVERY TIME I CHANGED THE OIL, I NOTICED IT WAS NOT THE SAME AS USED OIL COMING FROM MY OTHER VEHICLES. ENGINE PROBLEMS STARTED APPROXIMATELY 3 YEARS AGO. I WAS CONSTANTLY CHECKING THE OIL AND NEEDING TO ADD. I TOOK THE VEHICLE TO THE KIA DEALER WHERE WE BOUGHT THE CAR AND THEY SAID THE OIL WAS BURNING UP IN THE MOTOR. IT WAS GETTING HOT. I RAN TWO FLUSHES ON THE MOTOR AND THEN CONTINUED MY REGULAR OIL CHANGES. IN FEBRUARY OF 2019 THE MOTOR SEIZED UP AND QUIT WHILE BEING DRIVEN ON CITY STREETS. I DRAINED 4.5 QUARTS OF OIL FROM THE VEHICLE AFTER IT WAS TOWED. I HEARD ABOUT THE RECALL ON VARIOUS YEARS OF KIA/HYUNDAI MOTORS AND THOUGHT THIS MIGH BE THE PROBLEM WITH MY 2011 SORENTO.
Steering, Vehicle speed control, Electronic stability control (ESC), Mar 11, 2019
MY CAR JUST IMMEDIATELY STARTED SLOWING DOWN AND IT WAS EXTREMELY HARD TO TURN THE STEERING WHEEL AND THE BRAKES WOULD NOT LET ME BRAKE. I ALMOST WRECKED MY CAR. ALSO MY CAMERA JUST STOPPED WORKING AS WELL.
Electrical system, Air bags, Mar 7, 2019
THE AIRBAG LIGHT CAME ON RANDOMLY AND HAS NOT SHUT OFF FOR SEVERAL YEARS. I WAS TOLD BY A DEALERSHIP THAT IT COULD COST A FEW THOUSAND DOLLARS TO FIX. THIS IS OBVIOUSLY VERY DANGEROUS AND THAT TERRIFYING THAT IT COULD BE SET OFF AT ANY TIME FOR NO REASON OR EVEN WORSE NOT AT ALL. AFTER SEEING SO MANY COMPLAINTS ABOUT THIS ISSUE WHY HASN'T THIS BEEN ADDRESSED OR RECALLED?
Electrical system, Mar 5, 2019
I WAS DRIVING ON A MAJOR HIGHWAY IN PA, RT. 83 AND MY CHECK ENGINE LIGHT CAME ON. LUCKILY I GOT OFF THE HIGHWAY BECAUSE THE NEXT THING THAT HAPPENED WAS NO POWER WHEN I PRESSED ON THE GAS PEDAL. I GOT IT TOWED TO MY GARAGE AND THEY TOLD ME IT WAS THE ACCELERATOR POSITION SENSOR. I GOT IT REPLACED. TWO WEEKS LATER IT HAPPENED AGAIN. I WAS SMART ENOUGH TO GET OFF THE HIGHWAY WHEN THE CHECK ENGINE LIGHT CAME ON. IMAGINE IF I KEEP DRIVING ON THE HIGHWAY. NO ACCELERATION. I WOULD HAVE BEEN KILLED. RT. 83 IS ONE OF THE WORST HIGHWAYS IN SOUTH CENTRAL PENNSYLVANIA FOR TRACKER TRAILER ACCIDENTS. THIS SORENTO IS A 2011 AND ONLY 55,900 MILE. WHAT YHE HECK. TWICE IN A MONTH. I WANT THIS ON RECORD BECAUSE IF THIS VEHICLE CAUSES ME TO GET IN AN ACCIDENT THAT KILLS ME, KIA IS LIABLE. I ONLY PURCHASED THIS VEHICLE IN OCTOBER 2018. I CAN'T AFFORD TO BUY ANOTHER VEHICLE. PLEASE LET ME KNOW WHAT I SHOULD DO?
Air bags, Mar 4, 2019
THE PASSENGER AIRBAG LIGHT STAYS ON WHILE THEIR IS A PASSENGER IN THE CAR WITH THEIR SEATBELT IS ON WHILE THE VECHICLE IS BEING OPERATED.
Power train, Vehicle speed control, Electronic stability control (ESC), Mar 2, 2019
ACCORDING TO THE OBD CODE READER: CODE P0335, $07E8 GENERIC. CRANKSHAFT POSITION SENSOR A CIRCUIT. VEHICLE HAS TROUBLE STARTING. THE TACHOMETER FALLS TO 0 AS OPPOSED TO SITTING AT A HIGHER IDLE, AND DOES NOT MOVE WHEN PRESSING FOOT ON GAS PEDAL WHEN STATIONARY OR IN MOTION. WHEN IN MOTION, THERE CAN BE TEMPORARY LOSS OF POWER, THE INABILITY TO SHIFT GEARS, AND/OR THE VEHICLE SHAKES AND RATTLES. THIS HAPPENS ON CITY STREETS AND HIGHWAYS, WHEN IN ALL TYPES OF TRAFFIC AND WHEN MOVING AT CONSTANT SPEEDS. WHEN THIS SITUATION HAPPENS, THE CAR DOES NOT SHIFT GEARS AT ALL AND MUST BE RESTARTED. THIS HAS CAUSED DANGEROUS LANE CHANGING TO HIGHWAY SHOULDERS AS WELL AS DIFFICULT ATTEMPTS BACK ONTO THE ROADWAYS DURING RUSH HOUR.
Engine, Mar 1, 2019
2011 KIA, JUST OVER 100,000 MILES. STARTED KNOCKING FROM THE ENGINE, PULLED OVER HAD IT TOWED TO MY MECHANIC. STATED THAT LOWER ENGINE BLOCK BROKE THE ENGINE BLOWN. DEALERSHIP WOULD NOT DO ANYTHING.
Electrical system, Air bags, Engine, Feb 28, 2019
I HAVE BEEN A KIA CUSTOMER FOR OVER 7 YEARS AND ARE ON OUR THIRD VEHICLE FROM THEM. TRADED MY KIA FORTE FOR 2011 SORENTO IN 2016. IT HAS HAD A LOT OF ISSUES WITH THE ELECTRICAL SYSTEM AND IT COST $1,200 TO FIX IT. RECENTLY ON JAN 25TH MY TIMING CHAIN BROKE AND ALSO RUINED THE ENGINE. NOW TOLD THAT I NEED NEW ENGINE FOR $5.100. I HAVE LEARNED OF MANY RECALLS ON SORENTO ENGINE MOTOR BUT STARTING FOR THE YEAR 2012.
Exterior lighting, Feb 27, 2019
LEFT HEADLIGHT CONNECTER MELTED AND SHORTS OUT THE CONNECTION TO THE LIGHT BULB. OVERHEATS REALLY BAD. WILL HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY.
Other or unspecified, Engine, Feb 20, 2019
TAKA RECALL- VECHICLE HAS STALLED ON THE HIGHWAY/STREETS WHILE DRIVING SEVERAL TIMES, EXAMPLE I COULD BE IN THE MIDDLE OF DRIVING AND THE CAR JUST COMPLETELY SLOWS DOWN, ALMOST CAUSING ACCIDENTS WHICH CAN BE VERY SERIOUS. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THERE'S NOTHING WRONG, CLEARLY THERE'S AND ISSUE WITH THE CAR. I HAVE BEEN READING STORYS WITH CONSUMERS HAVING THE SAME ISSUES THAT I'M HAVING. KIA HAS NOT ISSUED A RECALL WHICH IS SAD DUE TO THE MANY COMPLAINTS AND LIFE THREADING SITUATIONS THIS HAS PUT PEOPLE IN. I'M IN THE PROCESS OF HIRING AND ATTORNEY TO LOOK INTO THIS BECAUSE NO ONE IS GIVING ME ANSWERS. NOT SURE WHAT IT COULD BE BUT I'VE ASK AROUND AND SOME SAY IT SOUNDS LIKE A TRANSMISSION ISSUE I NEED ANSWERS
Engine, Feb 18, 2019
A CAM SENSOR MELTED, THERE WERE PIECES OF PLASTIC ON THE SPARK PLUGS, AND ALL MECHANICS WE TALKED TO HAVE NEVER SEEN ANYTHING LIKE THIS. THEY INITIALLY THOUGHT THAT IT WAS THE EXHAUST VVT SOLENOIDS, BUT AS THEY INSPECTED FURTHER THEY REALIZED SOMETHING ELSE WAS MAJORLY WRONG. WE WERE ON A ROAD TRIP WHEN THIS HAPPENED AND HAVE BEEN STRANDED FOR 4 DAYS BECAUSE THEY HAVEN'T BEEN ABLE TO FIX THE PROBLEM. THE ONLY SOLUTION THEY FOUND IS TO REPLACE THE ENGINE. THE SYMPTOMS SEEM TO BE CONSISTENT WITH THE NHTSA CAMPAIGNS #11V258000 AND #17V224000 AFTER DISCUSSING WITH THE MECHANICS WE'VE WORKED WITH. SEE ATTACHED IMAGE OF MELTED CAM SENSOR.
Structure, Feb 17, 2019
MY DRIVER'S SIDE DOOR WILL NO LONGER OPEN FROM THE OUTSIDE. I HAVE TO REACH ACROSS THE PASSENGER SIDE AND PULL THE INTERIOR DRIVERS SIDE DOOR HANDLE TO OPEN IT.
Other or unspecified, Feb 13, 2019
I WAS DRIVING ON THE FREEWAY THEN HEARD A VERY LOUD EXPLOSION. BY THE TIME I REALIZED WHAT IT WAS I WAS HOME. KIA ISN'T TAKING RESPONSIBILITY FOR WHAT HAPPENED SO ONLY HAVING ONE VEHICLE I HAVE TO PAY FOR IT.
Engine, Feb 12, 2019
MY CAR WENT INTO LIMP MODE AFTER CHECK ENGINE LIGHT CAME ON FOR TRANSMISSION AND ELECTRICAL SYSTEM FAILURE IN SOLENOID A OF TRANSMISSION. CAR STRUGGLED TO SHIFT BETWEEN GEARS AND WOULD WOULD JERK ME DRIVING. DRIVING YESTERDAY AND PEDAL WENT STRAIGHT TO THE FLOOR CAUSING TOTAL MOTOR LOSS AND HOLE IN MOTOR.
Air bags, Feb 6, 2019
AIRBAG LIGHT CAME ON RANDOMLY. HAS NOT SHUT OFF.
Electrical system, Air bags, Feb 3, 2019
STEERING WHEEL CONTROLS FOR RADIO/PHONE QUIT WORKING AND THE AIRBAG LIGHT CAME ON. NO ACCIDENT ETC, JUST QUIT WORKING.
Structure, Feb 3, 2019
IN 2017 MY DRIVER SIDE EXTERIOR REAR DOOR HANDLE WAS BEING OPENED BY MY 98 LBS DAUGHTER AND THE DOOR HANDLE BROKE OFF. CAR WAS IN PARK THEN IN 1018. THE PASSENGER EXTERIOR REAR DOOR HANDLE BROKE OFF BY THE SAME 98 LB DAUGHTER. TO ME THIS IS A SAFETY ISSUES. IF I WAS IN A CAR WRECK AND PASSED OUT. YOU WOULDNT BE ABLE TO GET INTO THE BACK SEAT.
Engine, Jan 30, 2019, fire
2011 KIA SORENTO WAS PARKED IN THE ATTACHED GARAGE AT 7:30 PM. IT HAD A NEARLY FULL TANK OF GAS. NO PROBLEMS WERE NOTED. MY SON WENT CYCLING THE NEXT MORNING AT 5:30 AM AND RETURNED AT 7:30 AM. HE WENT INTO THE GARAGE TO TURN ON SPRINKLER SYSTEM. NOTHING OUT OF THE ORDINARY WAS NOTICED. AT APPROXIMATELY 7:45 AM HE STARTED TAKING A SHOWER. A FEW MINUTES LATER HE HEARD A LOUD POP. THEN A FEW MINUTES LATER ANOTHER LOUD POP. THEN A FEW SECONDS LATER THE LIGHTS WENT OUT. THEN HE HEARD A LOUD BANGING AT THE FRONT DOOR. A MAN WAS YELLING THAT THE GARAGE WAS ON FIRE. MY SON AND ANOTHER YOUNG MAN WHO WAS RENTING ONE OF THE BEDROOMS IN THE HOUSE ESCAPED WITHOUT INJURY. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BUT THE CAR THE ATTACHED GARAGE WERE COMPLETELY DESTROYED. THE REST OF HOUSE SUFFERED EXTENSIVE SMOKE AND WATER DAMAGE. SEE ATTACHED PICTURE TAKEN AT 7:59 AM. GARAGE IS TOTALLY ENGULFED IN FLAMES. FIRE INVESTIGATORS DETERMINED THAT THE FIRE APPEARED TO BE CENTER AT THE FRONT OF THE 2011 KIA SORENTO. THE CAR WAS TOTALLY DESTROYED. INVESTIGATORS HIRED BY THE HOME INSURANCE COMPANY WERE NOT ABLE TO DETERMINE WHAT COMPONENT IN THE ENGINE COMPARTMENT FAILED AND CAUSED THE FIRE. NOT ENOUGH LEFT TO BE CERTAIN. KIA MOTORS USA HAS STONEWALLED US ALL THE WAY. THEY SENT PEOPLE TWICE TO MAKE SURE THERE WAS NOT SOMETHING ELSE IN THE GARAGE TO BLAME THE FIRE ON AND TO MAKE SURE THAT THE FIRE INVESTIGATORS MADE A DEFINITIVE DETERMINATION OF OF WHAT COMPONENT FAILED OR OTHERWISE HAD TO SAY IT WAS UNDETERMINED. THEY ALSO HIRED A LOCAL LAW FIRM TO OBSERVE ALL THE INVESTIGATION EFFORTS. INTIMIDATION AND STONEWALLING IS WHAT KIA HAS PROVIDED TO US. MY CONCERN IS THAT SOMEONE IS GOING TO HAVE TO DIE BEFORE KIA AND HYUNDAI ADMIT THEY HAVE DEFECT IN THEIR ENGINE MANUFACTURING PROCESS AND GET IT FIXED.
Service brakes, Jan 23, 2019
REAR RIGHT WHEEL SPEED SENSOR REPLACED AT 136,000. ASB, BRAKE AND TRACTION LIGHTS ALL ON. WAS DRIVING APPOX 45 MILES PER HOUR ON CITY STREET, NO REASON FOR LOGHTS TO SUDDENLY COME ON. OWNERS MANUAL INDICATED THAT BATTERY SHOULD BE CHECKED FOR LOW CHARGE, NEW BATTERY NOT INDICATED IN THIS SITUATION. HAD REPLACED BRAKES, PADS AND ROTATORS THREE MONTHS PREVIOUSLY. GOT THREE QOUTES AND KIA WAS $250 MORE THAT THE OTHER REPAIR OPTIONS AND THE INDEPENTENT COMPANIES INCLUDED PURCHASING THE SENSOR FROM KIA.
Electrical system, Exterior lighting, Engine, Jan 20, 2019
WHEN DRIVING CAR JERKS AND ENGINE CUTS OUT LOSING ALL POWER AND MOBILITY. USUALLY COMES BACK ON WITHIN SECONDS. THIS HAPPENS WHEN DRIVING AT ANY RATE OF SPEED. A FEW TIMES I HAD TO PULL OVER TO THE SIDE OF THE ROAD WITH NO POWER AND RESTART THE CAR. WHEN LOSING ALL POWER I HAVE BEEN ON THE HIGHWAY DRIVING 55-60MPH. ALL POWER IS LOST AND WITH NO POWER STEERING I HAVE HAD TO GET THE CAR OFF THE ROAD OUT OF THE WAY OF TRAFFIC. THIS HAS HAPPENED ABOUT 6 TIMES. OFTEN SMELL SOMETHING BURNING OR MELTING. SMOKE FROM DASH A FEW TIMES. NO FIRES YET... ALSO PASSENGER SIDE HEAD LAMP CONTINUES TO GO OUT BECAUSE OF THE WIRES AND HARNESS MELTING.