2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Structure, Nov 27, 2015
DRIVER SIDE DOOR HANDLE NO LONGER FUNCTIONS, UNABLE TO OPEN DRIVER DOOR FROM INSIDE VEHICLE AT ALL. DEALER "REPAIRED" FREE OF CHARGE AT 47,638 MILES (UNDER 60,00 MILE WARRANTY) BUT DID NOT REPLACE PARTS. HANDLE DID WORK FOR A WHILE BUT AGAIN BECAME NON-FUNCTIONAL (AT APPROX 75,000 MILES, OUT OF WARRANTY), MECHANIC INSPECTED AND SHOWED SEVERAL BROKEN PLASTIC COMPONENTS. IT IS NOT REPAIRABLE, MUST BE REPLACED.
Power train, Nov 22, 2015
THE SORENTO LURCHES AT SLOWER SPEEDS AND ENGINE LIGHT COMES ON. IT APPEARS AS IF THE TRANSMISSION IS SLIPPING. AT HIGHER SPEEDS IT DOES NOT OCCUR. THE CODE FROM THE ENGINE LIGHT ANALYSIS IS P0713 (TRANSMISSION FLUID TEMPERATURE SENSOR). KIA FORUM SHOWS A NUMBER OF PEOPLE HAVE SIMILAR COMPLAINTS.
Structure, Nov 20, 2015
SUDDENLY, THE PASSENGER DOOR IS NOT OPENING. SOMETIMES IT IS OPEN, SOMETIMES IT IS NOT. THERE IS A MANUFACTURE DEFECT FOR THIS
Service brakes, Hydraulic, Power train, Nov 19, 2015
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE TRYING TO START THE VEHICLE AND GOING IN REVERSE, THE VEHICLE LUNGED AND DID NOT MOVE DUE TO THE SHIFTER NOT FUNCTIONING PROPERLY. THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS ABLE TO BE OPERATED BY SHIFTING THE VEHICLE INTO PARK AND GOING BACK INTO REVERSE. THE ABS SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,078. UPDATED 02/12/16*LJ THE CONSUMER STATED HE WENT TO THE DEALER FOR A FAILED TRANSMISSION AND A PROBLEM WITH THE ABS SENSORS ON THE REAR WHEEL HUBS. UPDATED 03/31/16.*JB
Power train, Electrical system, Nov 18, 2015
THE ABS,ESC, AND DBC LIGHTS STAY ON WHEN I START CAR AND DRIVE IT AT ALL SPEEDS.
Other or unspecified, Nov 11, 2015
PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. DEALER SAID IT IS NOT A RECALL AND IT IS NOT UNDER WARRANTY. ORIGINALLY THEY SAID IT WOULD COST $500.00 TO TAKE THE DOOR APART AND FIX THE PROBLEM, BUT ENDED BY SAYING THEY WOULD DISCOUNT THE COST DOWN TO $150.00. DON'T KNOW IF THIS IS TRUE YET BECAUSE I AM WAITING ON THE PART, BUT I AM ANGRY BECAUSE I HAVE NEVER HAD A CAR DO THIS BEFORE. IT IS OBVIOUSLY A MANUFACTURERS DEFECT AND THEY SHOULD TAKE FULL RESPONSIBILITY FOR IT. I HAVE TO GET IT FIXED BECAUSE IT IS A SAFETY HAZARD. AND NOW THAT I SEE OTHER PEOPLE ARE HAVING THE SAME PROBLEM I AM FURIOUS!
Power train, Nov 5, 2015
STARTED NOTICING CHECK ENGINE LIGHT COME ON ON OCCASION. NOTICED CHUGGING AS I CHANGED GEARS. P CODE P0711 WAS FOUND.
Other or unspecified, Nov 2, 2015
DRIVER'S SIDE DOOR WILL NOT OPEN - OPENS FINE FROM THE INSIDE BUT NOT THE OUTSIDE. DOOR LATCH IS NOT BROKEN - JUST STOPPED OPENING THE DOOR. APPARENTLY THIS IS NOT AN ISOLATED EVENT - MANY FOLKS HAVING THE SAME SAFETY ISSUE. SOME OWNER'S WITH MULTIPLE DOORS HAVING THIS ISSUE ALTHOUGH IT SEEMS THE DRIVER SIDE IS THE MOST COMMON. I WOULD TAKE A PHOTO BUT AGAIN, THE LOCK LOOKS FINE AND IS NOT BROKEN. JUST STOPPED WORKING LAST WEEK. WENT TO CLASS AT IRSC AND THE DOOR WORKED FINE. CAME OUT TO GO HOME AND IT WOULD NOT OPEN THE DOOR. NO ONE TRIED TO BREAK IN - AGAIN, THE LATCH LOOKS FINE, NOT DAMAGED JUST QUIT OPENING THE DOOR. THERE IS ONLY ONE OTHER DOOR WITH A KEY ENTRY SO IF IT STOPS OPENING THE DOOR I WILL NOT BE ABLE TO GET IN THE VEHICLE AND WILL BE STUCK IN THE PARKING LOT, AT NIGHT. WHAT IF IT STARTS NOT OPENING FROM THE INSIDE AND I CANNOT GET OUT OF THE VEHICLE WITHOUT BUSTING A WINDOW? SERIOUSLY, THIS IS A SAFETY ISSUE THAT IS NOT ISOLATED - PAGES OF COMPLAINTS. PLEASE HELP A COLLEGE GAL OUT.
Power train, Oct 30, 2015
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 02/01/16 *BF THE CONSUMER STATED VEHICLE HAD AN APPOINTMENT TO BE REPAIRED. *JS
Structure, Oct 26, 2015
FORGOT TO ADD A FEW WEEKS AGO BACK DRIVERSIDE DOOR STOPPED OPENING FROM OUTSIDE. OPENED FROM INSIDE PUT CHILD LOCK ON DON'T KNOW WHY... NOW DOOR WON'T OPEN AT ALL. CHECKED RECALL ON KIA WEBSITE WITH VIN AND SHOWING NONE FOR MY VEHICLE. I CAN'T BELIEVE THAT. SO MANY PEOPLE AND WE ALL HAVE SIMILAR PROBLEMS. KIA IS LYING ABOUT NUMBER OF RECALLED VEHICLES TO KEEP MONEY IN THEIR POCKET. THEY CAN CARELESS ABOUT OUR SAFETY.
Power train, Electrical system, Air bags, Oct 26, 2015
2011 KIA SORENTO AIRBAG LIGHT CAME ON OUT THE BLUE. TOOK TO DEALERSHIP WAS ADVISED EITHER DEFECTIVE PASSANGER AIRBAG OR THE SENSOR FOR PASSENGER SEAT. WOULD HAVE TO PAY $$$ TO PUT ON DIAGNOSTIC. CAR JERKS FORWARD WHEN SWITCHING GEARS. ALSO, CAR JUST ACCELERATED BY ITSELF.. PUT THE CAR IN PARK AND IT JERKS FORWARD. ITS JERKS SO HARD I COULD GET WHIPLASH.LIKE THE CAR DOESN'T WANT TO STOP.SCARRIEST THING EVER. I AM REALLY CONCERNED HOW SOMETIMES I DON'T EVEN HAVE TO PRESS THE BRAKE TO PUT IN GEAR. LAST, WENT TO CHANGE HEADLIGHT, RIGHTSIDE EXTREMELY JOT AND COULD HEAR BOILING LIKE SOMETHING COOKING.
Air bags, Oct 22, 2015
AFTER JUMP STARTING THE 2ND BATTERY INSTALLED BY KIA IN 5 YEARS 4 MONTHS 21 DAYS ON MY KIA SORENTO, THE AIR BAG WARNING LIGHT CAME ON AND STAYED ON. I TOOK IT TO MY DEALER AND ASKED IF THIS MEANT THAT MY AIR BAGS WOULD NOT WORK, THEY SAID THEY THOUGHT THAT MIGHT BE THE CASE SO I HAD THEM LOOK AT IT. I WAS TOLD THAT THE AIR BAG MODULE ASSY NEEDED TO BE REPLACED AT 37,697 MILES AT THE COST OF $864.45 AND OF COURSE MY CAR WAS 4 MONTHS AND 21 DAYS OUT OF WARRANTY. IT SEEMS TO ME THAT SOMETHING THIS CRITICAL FOR SAFETY SHOULD NEVER GO OUT AND CERTAINLY BE COVERED UNDER WARRANTY THIS CLOSE TO 5 YEARS. MY STOP LAMP SWITCH WENT OUT 10/11/2011, 8,031 MILES AND WAS FIXED UNDER WARRANTY AND THEN ON 4/1/2013 IT WAS RECALLED. I HOPE THEY DO NOT WAIT THIS LONG FOR THE AIRBAG MODULE TO BE RECALLED AND I WOULD HOPE THEY WOULD ALSO REIMBURSE FOR THE REPLACEMENT THAT I HAVE PAID FOR. I NOTICE THAT I AM NOT THE ONLY PERSON WITH THIS COMPLAINT REGARDING THE AIRBAG PROBLEM ON THE 2011 KIA SORENTO.
Power train, Oct 20, 2015
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE GEAR SHIFT UNINTENTIONALLY SWITCHED GEARS INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE FAILURE MILEAGE WAS 30,000.
Electrical system, Oct 17, 2015, fire
HEATED SEAT ELEMENT ON DRIVERS SIDE STARTED ON FIRE. CAUSED DRIVER TO BE BURNT. HEATED SEAT HAD BEEN TURNED ON FOR ABOUT 2 MINUTES. CAR WAS IN MOTION ON CITY STREET.
Air bags, Oct 16, 2015
THE AIRBAG SENSOR LIGHT IS ON AND THE DEALERSHIP IS SAYING I NEED A NEW PASSENGER AIRBAG WEIGHT SENSOR. THE COST IS $1,800! KIA PREVIOUSLY RECALLED THE 2007 AND 2008 MODELS BUT THE PROBLEM SEEMS TO BE HAPPENING ON NEWER MODELS AS WELL. IT SEEMS THAT THIS IS A SAFETY ISSUE AND NOT NORMAL WEAR AND TEAR. PLEASE CONSIDER A RECALL.
Engine, Oct 16, 2015, crash
TL* THE CONTACT A CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS ENGAGED AND THE GEAR WAS SHIFTED INTO PARK. THE VEHICLE ABRUPTLY MOVED FORWARD AND CRASHED INTO A CEMENT WALL. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE CONTACT SUFFERED INJURIES TO THE LEFT KNEE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 86,614. UPDATED 1/15/16 *CN; UPDATED 04/20/18*JB *CN
Electrical system, Oct 16, 2015
RECENTLY MY 2011 KIA SORENTO EX WILL NOT SHUT DOWN. WHEN I PRESS THE ENGINE START/STOP BUTTON THE ENGINE WILL SHUT OFF BUT THE DASHBOARD, NAVIGATION TOUCHSCREEN & LIGHTS ALL REMAIN ON. IT CAN SOMETIMES TAKE UP TO 3 MINUTES OF PUSHING THE BUTTON, TURNING THE CAR BACK ON AND TRYING TO TURN IT BACK OFF BEFORE IT WILL ACTUALLY SHUT ALL THE ELECTRICAL COMPONENTS DOWN.
Power train, Oct 15, 2015
VEHICLE FALLS OUT OF GEAR WHEN I'M SLOWLY BACKING UP IN REVERSE GEAR OR SLOWLY STARTING TO DRIVE FORWARD AT JUST ABOUT 2 MPH. I TRY TO ACCELERATE BUT MY VEHICLE DOESN'T MOVE. ALSO, ON A FEW OCCASIONS, THE VEHICLE CLUNKED/JERKED BACKWARD OR FORWARD VERY AGGRESSIVELY (FEELING LIKE IT HIT ANOTHER CAR WHEN NOTHING IS NEARBY) WHICH HAS CAUSED ME TO FEAR HITTING SOMETHING OR SOMEONE. THE CAR DOES NOT SEEM TO RECOGNIZE WHEN IT IS IN GEAR.
Service brakes, Oct 13, 2015
WHILE DRIVING THE TRACTION LIGHT AND DOWN HILL LIGHTS COME ON AND START TO APPLY THE BRAKES ALSO AFTER MAKING A TURN THE TRACTION LIGHTS BLINKS AND THEN APPLIES THE FRONT BRAKES CAUSING THE CAR TO RUMMBLE AND BRAKE PEDDLE TO VIBERATE
Electrical system, Oct 13, 2015
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CPU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.
Structure, Oct 9, 2015
KIA SORENTO AWD 4 CYLINDER. AT APPROXIMATELY 89800 MILES, THE DRIVER SIDE DOOR NO LONGER OPENS FROM THE OUTSIDE. I HAVE TO REACH IN FROM THE BACK DOOR AND OPEN DOOR FROM THERE. AFTER RESEARCHING ONLINE, IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH THE KIA'S.
Structure, Oct 7, 2015
DRIVER REAR DOOR LATCH FAILED.
Structure, Oct 5, 2015
THE EXTERIOR DRIVE DOOR HANDLE STOPPED UNLATCHING THE DOOR. WHEN YOU REMOVE THE EXTERIOR HANDLE, THERE IS A CABLE IT PULLS ON TO UNLATCH THE DOOR. I PULLED ON THE CABLE AND IT HAS PULLED LOOSE FROM THE LATCH END. THERE HAVE BEEN OTHER REPORTS OF THIS HAPPENING ON THE INTERNET. THE INTERIOR DOOR PANEL COVER IS METAL AND PROHIBITS YOU FROM REACHING THE LATCH. THE NEW LATCH ASSEMBLY IS $90.00 BUT SHOULD NOT HAVE BROKEN. ALMOST ALL OF THE ASSEMBLE AND DOOR HANDLE ARE MADE OF PLASTIC. PRIOR TO THIS, THE LEFT REAR DOOR HANDLE FELL OF GOING DOWN THE ROAD. THE PLASTIC PIECE THAT KEEPS THE HANDLE IN PLACE BROKEN AROUND THE BRASS THREADING THE BOLT HOLDS IT ON WITH. WHEN THAT PIECE FELL OF JUST THE VIBRATION GOING DOWN THE ROAD ALLOWED THE DOOR HANDLE TO FALL OFF.
Power train, Oct 3, 2015
WE PURCHASED A USED 2011 KIA SORENTO FROM AN INDIVIDUAL. THE VEHICLE HAD ROUGHLY 19,000 MILES. THE CAR WAS FINE UNTIL APPROXIMATELY 35,000 MILES. WHILE LEAVING FROM A STATIONARY POSITION, ON THE INTERSTATE OR JUST MAIN ROADS, THE TRANSMISSION STARTED SLIPPING, LURCHING, AND AT TIMES WOULD NOT ENGAGE. WE TOOK THE CAR TO OUR LOACAL KIA DEALER AND WERE TOLD THAT THEY COULD NOT FIND ANYTHING WRONG. AT ROUGHLY 45,000 WE AGAIN TOOK IT TO THE DEALER AND GOT THE SAME RESPONSE. AT 58,000 THE CAR WOULD HARDLY DRIVE SO WE TOOK IT BACK IN. THE DEALER TOLD US THAT THE COMPUTER WASN'T GIVING THEM ANY CODES BUT COULD TELL THERE WAS A PROBLEM. AFTER GOING BACK AND FORTH, KIA REPLACED THE TRANSMISSION. NOW AT 78,000 MILES, WE'RE HAVING A O TAKE IT IN FOR TRANSMISSION ISSUES AND THE CAR IS MAKING TERRIBLE NOISES. WE TOOK IT OUT O THE DEALER AND WERE TOLD AT FIRST THAT THERE WAS NOTHING WRONG. LATER IN THE AFTERNOON THEY CAME BACK AND SAID OUR INTERMEDIATE DRIVE SHAFT NEEDED TO BE REPLACED. COST $598. AFTER SOME RESEARCH, I SAW YOU THAT THERE WAS A RECALL ON MY MODEL YEAR CARS, BUT MY VIN NUMBER DID NOT FALL INTO THE RECALL. HOW CAN THEY TELL ME THAT THESE ISSUES HAVE NOTHING TO DO WITH THE RECALL FOR THE INTERMEDIATE SHAFT!?!? THESE FAILURES FIT THE RECALL DETAILS EXACTLY. WHY WEREN'T THE BAD SHAFTS CAUGHT AND REPLACED WHEN THE TRANSMISSION WAS REPLACED? I ASKED THE DEALER ABOUT THE RECALL AND WAS TOLD MY VIN DID NOT FIT THE RECALL. I CALLED KIA AND WAS TOLD THAT MY VIN HAS NO OPEN RECALLS. BASICALLY AGAIN MY "VIN" WAS NOT IN THE RECALL. ALL THE EXACT SAME ISSUES, BUT THE PROBLEMS HAVE NOTHING TO DO WITH THE ORIGINAL 2011 RECALL. KIA/HYUNDAI ARE THE ONLY CAR MANUFACTURERS THAT DO NOT TRANSFER THEIR 100,000 MILE 10 YEAR POWER TRAIN WARRANTY TO A 2ND OWNER UNLESS IT'S PURCHASED THROUGH A DEALERSHIP. IT'S FRUSTRATING THAT A LARGE CAR MANUFACTURER WILL NOT JUST DO THE RIGHT THING.
Power train, Sep 21, 2015
TL* THE CONTACT OWNS A 2011 KIA SORENTO. UPON SWITCHING GEARS FROM REVERSE TO DRIVE, THERE WAS HESITATION FROM THE DRIVESHAFT BEFORE THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,430.