2012 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 880 owner complaints filed for this model year. This is the 5th highest complaint count among 23 Sorento model years with reports.
Of the 2012 reports, 21 involved a crash and 77 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints: engine
475 reports, newest first. Show all
Electrical system, Other or unspecified, Engine, Dec 25, 2020
HI I AM WRITING YOU ON BEHALF OF MY KIA SORRENTO 2012 I'VE BEEN HAVING PROBLEMS THE LAST PAST NINE MONTHS AFTER MY CAR WOULDN'T START I SUPPOSEDLY ASSUMED IT WAS THE BATTERY SO I HAD THE BATTERY CHANGED IN THE LOCK AT THE BATTERY IS ABOUT 78 YEARS OLD SO I CHANGED IT AFTER CHANGE THAT STILL DRAIN AFTER EVERY MONTH MY CAR WOULD JUST TURN OFF IN THE MIDDLE OF ME DRIVING OR STOPPING AT A STOP SIGN WHEN I PUT MY AC OR MY HEATER ON IT DROPS IDLE AND IT MAKES THE CAR REALLY HEAVY TO THE POINT WHERE IT FEELS LIKE IT'S HOLDING BACK MY CAR HAS BEEN DOING THIS OCCASIONALLY OFTEN ON WHERE I'LL BE DRIVING A LONG DISTANCE OR A SHORT DISTANCE WITH THE AC ON AND AS I'M PARKING TURN OFF THE AC IN THE CAR WHILE I GO UP AND DOWN AND WILL DROP IDOL AND JUST TURN OFF THE VEHICLE WITHOUT ANY SPIDERS I DO NOT KNOW WHAT'S GOING ON WITH THE VEHICLE I'VE HAD IT CHECKED OUT EVERY MONTH FOR THE LAST PAST NINE MONTHS AND PAID FOR THE DIAGNOSIS WHICH THEY ALWAYS KEEP ON TELLING ME THERE'S NOTHING WRONG WITH THE VEHICLE I HAVE LOOKED UP MY VEHICLE VIN NUMBER AND HAVE PUT IN THE NHTSE NUMBER AND I HAVE A FORM YOU RECALLS AND THEY LOOK LIKE ENGINE CESAR AN ENGINE FIRE
Other or unspecified, Engine, Fuel/propulsion system, Dec 18, 2020, fire
I WAS DRIVING AND SUDDENLY HEARD A KNOCKING NOISE UNDER THE HOOD AND THEN ALL OF THE LIGHTS CAME ON AND IT BROKE DOWN AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD THEN IT STARTED SMOKING AND THEN IT CAUGHT FIRE. THIS ALL HAPPENED WITHIN 20 MINUTES ON 12/10/2020. IT WAS IN COBB COUNTY GA OFF OF EW CONNECTOR AND IN BETWEEN FONTAINE RD AND FLOYD RD.
Engine, Dec 8, 2020, fire
TL* THE CONTACT OWN A 2012 KIA SORENTO SX. WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED. THE CONTACT PULLED OVER TO THE SIDE THE ROAD. AS THE VEHICLE STALLED SHE NOTICE BLACK SMOKE COMING FROM UNDERNEATH THE HOOD. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TOWED TO INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 150,000.
Engine, Dec 3, 2020
AT APPROXIMATELY 120K MILES, WE RANDOMLY CHECKED THE OIL PRIOR TO TAKING A ROAD TRIP AND NOTED THE DIP STICK WAS DRY. THE CAR WAS DOWN SEVERAL QUARTS OF OIL. NO OIL LIGHT EVER CAME ON. SINCE THEN THE CAR HAS BEEN EVALUATED BY MORE THAN ONE MECHANIC WITH NO LEAKS FOUND. THE CAR HAS HAD ROUTINE MAINTENANCE AS RECOMMENDED SINCE IT WAS PURCHASED. IT REQUIRES A QUART OF OIL ABOUT EVERY 500-700 MILES.
Engine, Dec 2, 2020
I WAS DRIVING ON THE HIGHWAY GOING FROM ARIZONA TO UTAH, SUDDENLY I HEAR A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE CAR STARTS LOSING POWER AND THEN COMPLETELY SEIZED UP, LUCKILY WE WERE ABLE TO PULL OVER. WE TURNED OFF THE CAR AND TRIED TO TURN IT ON AGAIN BUT IT WASN'T TURNING ON.
Engine, Fuel/propulsion system, Forward collision avoidance, Nov 14, 2020
I WAS DRIVING AND HEARD A KNOCKING SOUND. I CAME TO A STOP SIGN AND THE CAR STALLED. IT RESTARTED BUT HAD NO POWER. I TURNED AND TRIED TO GO A LITTLE FURTHER HAD NO POWER. I MANAGED TO GET THE CAR OFF ROAD AND INTO THE BYPASS LANE. CAR WOULD NOT START AGAIN. I HAD TO CALL FOR TOW TRUCK.
Electrical system, Engine, Fuel/propulsion system, Nov 2, 2020, fire
VEHICLE WAS BEING DRIVEN AND COMPLETELY SHUT OFF, CAME TO A STOP AND STARTED TO SMOKE, A FIRE IGNITED AND CONSUMED THE FRONT END
Engine, Nov 2, 2020
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL LEVEL WARNING LIGHTS ILLUMINATED. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE WAS PUSHED TO THE NEAREST PARKING LOT. THE CONTACT HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND DIAGNOSED THE VEHICLE WITH AN ENGINE ROD BEARING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Engine, Oct 7, 2020
ENGINE SEIZED WHILE ROLLING TO A RED LIGHT.
Engine, Oct 5, 2020
THE MOTOR SEIZED CAUSING THE VEHICLE TO STALL. I WAS DRIVING WINDING MOUNTAIN ROADS AT A CONSISTENT 40-45 MPH AND WHEN I TOOK ONE OF THE CURVES, THE MOTOR SEIZED CAUSING THE POWER STEERING TO ALSO FAIL. WHICH MADE IT VERY DIFFICULT TO STEER AWAY FROM THE CLIFF ADJACENT TO THE ROAD. MY MECHANICS REPLACED MY MOTOR BUT SAID THE ORIGINAL MOTOR WAS COMPLETELY SEIZED TO THE POINT THAT HE COULDN'T WORK ON IT.
Engine, Sep 10, 2020, fire
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GREENWAY KIA OF RIVERGATE, 1536 GALLATIN PIKE N, MADISON, TN 37115, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THE DEALER ONLY COMPLETED AN OIL CHANGE. THE CONTACT ALSO STATED THAT WHILE DRIVING, A VERY BAD KNOCKING NOISE OCCURRED THAT WAS COMING FROM THE ENGINE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT MENTIONED THAT THE VEHICLE WAS JUST PURCHASED SOMETIME IN FEBRUARY FROM THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Engine, Sep 8, 2020
VEHICLE WAS IN MOTION WHEN THE ENGINE FAILED ON A MAJOR HIGHWAY. REPLACED ENGINE 2-3 YEARS AGO FOR THE SAME REASON, TURNED INTO LOCAL KIA DEALERSHIP AND THEY REFUSE TO REPLACE THE ENGINE SAYING ITS NOT COVERED UNDER WARRANTY. THE DEALERSHIP IS REFUSING TO DO A FULL INSPECTION OF THE ENGINE. CONTACTED KIA CONSUMER AFFAIRS AND THEY'RE ALSO REFUSING TO LET DEALERSHIP PERFORM A FULL INSPECTION OF THE ENGINE TO DETERMINE CAUSE OF FAILURE. VEHICLE HAS BEEN AT MONROEVILLE KIA SINCE 06/12/2020 AND THEY HAVE BEEN EXTREMELY POOR IN KEEPING US UPDATED OF PROGRESS OR NOT. KIA RECALL NUMBER SC147 NHTSA NUMBER 17V224000
Air bags, Engine, Sep 2, 2020
WHEN ME AND MY HUSBAND PURCHASED THE SUV USED IN 2016 FROM A HUYNDAI DEALER THAT IS LOCAL, THERE HAS ALWAYS BEEN A SENSOR LIT THAT WE HAD NO CLUE WHAT IT WAS. WE WERE NEVER TOLD ANYTHING ABOUT IT, THEY TOLD US THE VEHICLE WAS IN GOOD CONDITION THAT IT WAS INSPECTED AND EVERYTHING. WE TOOK THE SUV TO KIA IN 2019 TO HAVE THE OIL CHANGED, AND HAD THEM CHECK THE MOTOR TO SEE IF THEY COULD EXPLAIN WHY WE WERE GOING THRU OIL WEEKLY. WHILE WE WERE THERE THE SERVICE PERSON TOLD US THAT THE OCS MAT DOES NOT FUNCTION THAT IT NEEDS REPLACED AND THAT IS WHAT THAT SENSOR IS FOR WHICH WE WOULD HAVE NOT KNOWN AND THE DEALER THAT SOLD IT TO US NEVER TOLD US ANYTHING. I FIGURED IT WAS A WEIGHT SENSOR FOR A CHILD AS I AM NOT AN EXPERT ON THE SAFETY OF VEHICLES.... ALSO, WE WERE TOLD THAT WHEN THE DEALER SOLD US THE VEHICLE AS IS THAT THEY NEVER HAD A SAFETY INSPECTION DONE PRIOR TO PUT IT ON THE LOT. THE LAST DOCUMENTED SAFETY INSPECTION ON THE VEHICLE WAS DONE WHEN IT WAS SOLD BRAND NEW WHEN THE FIRST ORIGINAL OWNER BOUGHT IT FROM THE KIA LOT I BELIEVE IN ANOTHER STATE. KIA TOLD ME THAT THEY HAVE TO DO THE SAFETY INSPECTION BEFORE SELLING IT ON THE LOT BECAUSE A NON KIA DEALER SOLD US THE VEHICLE. I DID CONTACT CALIFORNIA STATE ABOUT MY COMPLAINTS AND WAS TOLD THERE WAS NOTHING THAT I CAN DO TO PROVE I DIDN'T CAUSE IT BUT I HAVE NEVER BEEN IN ANY ACCIDENT IN THE SUV THAT WOULD CAUSE THE AIRBAGS TO GO OFF..... I AM DRIVING DAILY WITH MY CHILDREN IN THE CAR WITHOUT WORKING AIRBAGS. I CANNOT AFFORD TO REPLACE THE OCS MAT AND I BELIEVE I SHOULDN'T HAVE TO. ALSO, WE HAVE HAD ISSUES WITH OUR GASKET THAT WE HAD TO GET FIXED, WE ARE CONSTANTLY GOING THRU OIL AND WE ONLY DRIVE IT AROUND TOWN. WE ARE HAVING TO ADD OIL IN IT EVERY WEEK SO THE ENGINE DOES NOT BLOW. WE NOW HAVE A VACUUM LEAK IN THE GASKET.
Engine, Aug 8, 2020
I OWN A 2012 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150000.
Engine, Aug 7, 2020
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE STALLED AND SHUTOFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WERE CHILDREN IN THE VEHICLE. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY AND WAS TOWED TO THE MANAHAWKIN KIA DEALER, LOCATED AT: 270 NJ-72, MANAHAWKIN, NJ 08050, WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE CONTACT WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Engine, Jul 29, 2020, fire
MY KIA SORENTO 2012 ENGINE SUDDENLY CAUGHT FIRE WHILE DRIVING ON A MAJOR DESERT HIGHWAY WHICH MY INSURANCE UPON INSPECTION DETERMINED IT WAS CAUSED BY A PISTON ROD PIERCING THE ENGINE WHICH ALTHOUGH OTHER KIA MODELS ARE PART OF A RECALL AND CLASS ACTION LAWSUIT, MY VIN WAS NOT INCLUDED.
Engine, Jul 17, 2020
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA LOCATED AT 335 MCCORKLE AVE, CHARLESTON, WV 25303 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Engine, Jul 14, 2020
VEHICLE UNEXPECTEDLY WILL INTENSELY JERK AND IMMEDIATELY LOCKS UP THE DRIVING CONTROLS AS THE ENGINE STALLS AND STARTS TO SEIZE CAUSING THE VEHICLE TO STOP WHILE DRIVING ON HIGHWAYS, AND RESTRAINING FROM ANY ACCELERATION, STEERING, OR POWER USE.
Engine, Jul 13, 2020
TL* THE CONTACT OWNS 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE IDLING. THE VEHICLE WAS TAKEN TO SMITH CHEVROLET INC (1911 EASTERN AVE, GALLIPOLIS, OH 45631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BEARINGS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Engine, Jul 12, 2020
MY ENGINE STARTED KNOCKING WHEN I GOT OFF THE HIGHWAY AND STOPPED TO MAKE A LEFT TURN. I GOT TO WORK AND WAITED A FEW HOURS THEN CHECKED THE OIL. I FOUND THE OIL WAS LOW AND ADDED MORE, I TURNED THE VEHICLE ON AND STILL HEARD THE KNOCKING. I HAVE BEEN HAVING A LOT OF ISSUES WITH KEEPING OIL IN MY VEHICLE, THERE ARE NO LEAKS, DRIPS OR ANYTHING ON THE GROUND. I HAVE NOTICED WATER LIKE LIQUID DRIPPING FROM AROUND THE EXHAUST JUST REAR OF THE OIL PAN AND FRAME AND MY RPMS DROP WHEN FROM ABOUT 800 TO LESS THE 500 WHEN STATIONARY. I KEEP UP WITH ALL THE OIL CHANGES WITH THE KIA DEALERSHIP IN MY TOWN, DID WHAT RECALLS WERE REQUESTED BY KIA. MY VEHICLE HAS APPROXIMATELY 143,800 MILES. I CHECKED FOR ANY RECALLS AND FOUND MY VIN NUMBER WAS UNRELATED TO ANY.
Other or unspecified, Engine, Jun 27, 2020
WHILE DRIVING ON A FOUR LANE HIGHWAY, THE CAR'S ENGINE JUST CUTS OFF ON ITS OWN WHILE I WAS IN TRAFFIC. ALL OF THE LIGHTS ON THE DASHBOARD COME ON. I PUT MY FLASHERS ON AND IT ALLOWED ME TO RESTART AND DRIVE AND IT DID IT AGAIN. THE THIRD TIME I STARTED IT, I TURNED OFF ON A LESS CROWED ROAD TO GET TO ANOTHER STRETCH OF ROAD AND DROVE VERY SLOWING FOR ABOUT 10 MILES TO GET IT HOME. I COULD SMELL SOMETHING COMING FROM UNDER THE HOOD AND I DIDN'T PARK IT IN THE GARAGE. THE SMELL WAS STRONG AND THE HOOD VERY HOT TO THE TOUCH. I DIDN'T WANT TO CHANCE IT CATCHING ON FIRE. WHAT SHOULD I DO? I KEEP THE OIL CHANGED AND HAD IT DONE ON 6/22/2020. *TR
Electrical system, Vehicle speed control, Engine, Jun 23, 2020
DRIVING ON THE THRU-WAY GOING 65 MPH WHEN MY VEHICLE JERKED FORWARD SUDDENLY. I WAS ABLE TO PULL OVER, VEHICLE LOST CONTROL OF STEERING AND BRAKES AND COMPLETELY JUST 'SHUT OFF' ON ME WITH NO FORE-WARNING. CALLED AAA, TECH. COULD VISIBLY SEE A BELT WHICH HAD RIPPED OUT OF ENGINE AND WAS DANGLING UNDER VEHICLE. I THEN HAD VEHICLE REPAIRED- A NEW BELT WAS INSTALLED , A BRAND NEW ALTERNATOR, NEW BRAKES, OIL CHANGE. 3 WEEKS AFTER THIS EVENT, I WAS AGAIN DRIVING ON THE THRU- WAY IN ALMOST THE SAME EXACT LOCATION AND THIS HAPPENED AGAIN. . MY VEHICLE JUST WENT DEAD, THIS TIME SLOWING DOWN AND DYING. CALLED AAA , THEY SERVICED ME OFF THE THRU-WAY (THRU-WAY DIVISION) AND UPON HAVING VEHICLE LOOKED AT MY CHOICE SHOP.. I WAS TOLD THAT MY VEHICLE HAD COMPLETELY SEIZED (WAS NOW TOTALLY DEAD) AND WAS NON- REPAIRABLE WITHOUT A NEW ENGINE. ALSO TOLD THAT MY VEHICLE HAD LITTLE OIL EVEN THOUGH I HAD ONLY 3 WEEKS PRIOR GOTTEN AN OIL CHANGE AND CAR REPAIRMAN COULD NOT REPORT ANY PHYSICAL ISSUES WITH OIL CONNECTIONS, IE. GASKET LEAK, DRAIN PLUG, SEAL ISSUES. DUE TO THE AMOUNT OF MONIES I HAVE SPENT FROM DAY 1 ON THIS VEHICLE, MY EXPERIENCES AND THE LEMON THE VEHICLE HAS PROVEN TO BE, I FIND THIS INCREDIBLY UNSETTLING AND KNOW THAT THERE WERE ISSUES GOING ON WITH THIS VEHICLE PRIOR TO IT GOING ONTO THE ROAD THAT SHOULD HAVE BEEN REPAIRED AND WERE NOT DUE TO NO FAULT OF MY OWN. ASIDE FROM THESE ISSUES, IN PAST THERE WERE SEVERAL OTHER PROBLEMS RELATED TO THE LOCKS AND WINDOWS LOCKING ON THERE OWN WHILE VEHICLE IN MOTION AND FUSES RELATED TO THIS AS WELL AS THE VEHICLE SHOCKING ME WHEN OPENING DRIVERS SIDE DOOR HANDLE WHICH IS INCREDIBLY UNSAFE! I REQUEST THAT SOMEONE PLEASE LOOK INTO THE RECALL WITHHOLDING WHICH HAS COME TO LIGHT WITH KIA AND MY VEHICLE QUALIFYING FOR THESE RECALLS AS KIA HAS TOLD ME THAT THEY ARE UNWILLING TO ASSIST ME FINANCIALLY AS WELL AS WEST HERR. *TR
Engine, Jun 13, 2020
THE VEHICLE, A 2012 KIA SORENTO WITH 95719 MILES, IS UP TO DATE ON ALL RECALLS AS IT IS REGULARLY SERVICED AT THE DEALERSHIP. WHILE ENTERING A BUSY HIGHWAY ON 6/13/2020, AND ACCELERATING PAST 45MPH, THE ENGINE STALLED. THE CHECK ENGINE AND BATTERY LIGHTS CAME ON, MAKING IT SEEM LIKE THE CAR WASN'T EVEN STARTED. WE WERE ABLE TO PULL THE VEHICLE OFF TO THE SHOULDER, PUT IT INTO PARK, AND TRIED TO START IT AGAIN. THE CAR ACTED LIKE NORMAL ON STARTING (STARTER TURNED, POWER WAS AVAILABLE) FOR EVERYTHING BUT THE ENGINE TURNING ON. WE CALLED A TOW TRUCK AND THE FAMILY MECHANIC. THE ALTERNATOR AND BATTERY WERE FINE, NO ERROR CODES WERE DETECTED ON THE CAN BUS READER INSTRUMENT, SO EVERYTHING SEEMED NORMAL ON THE COMPUTER. AFTER NUMEROUS ATTEMPTS TO START THE VEHICLE IN PARK, THE VEHICLE WAS ABLE TO START IN NEUTRAL. THIS IS A POTENTIALLY DEADLY STALLING FAULT FOR A VEHICLE TO HAVE ON ANY ROADWAY. *TR
Engine, Apr 22, 2020, fire
I HAD MY CAR SERVICED ON 3/13/2020. I HAD A CRACKED VALVE COVER GASKET. I DROVE MY CAR ON 3/15/2020 TO MY DAD'S HOUSE. IT WAS PARKED IN MY DAD'S DRIVEWAY AND TURNED OFF. ABOUT 15-20 MINUTES LATER IT WAS ON FIRE. THE FIRE WAS ON TOP OF THE HOOD OVER THE ENGINE AREA. WITHIN MINUTES THE WHOLE FRONT HALF OF THE CAR WAS AN INFERNO.
Engine, Apr 1, 2020
VEHICLE SHUT DOWN WHILE STOPPED AT A RED LIGHT AND THE ENGINE BEGAN SMOKING. TOWED TO THE DEALERSHIP (KIA COUNTRY IF SAVANNAH) WHERE THEY HAD 14 OTHER 2012 KIA SORENTO WAITING FOR NEW ENGINES. MAJOR CATASTROPHIC ENGINE FAILURE. SLUG IN THE ENGINE EVEN THOUGH THERE HAS BEEN ROUTINE OIL CHANGES. CLAIMED THE ENGINE WASN'T GETTING OIL BUT OIL HAD BEEN CHANGED THE DAY BEFORE WITH NO REPORTED ISSUES.