2012 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 880 owner complaints filed for this model year. This is the 5th highest complaint count among 23 Sorento model years with reports.
Of the 2012 reports, 21 involved a crash and 77 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints: engine
475 reports, newest first. Show all
Engine, Fuel/propulsion system, Mar 10, 2020, fire
I HAVE A 2012 KIA SORENTO. I HAD ISSUES WITH A RECALL WHEN THE DEALER USED A PROBE TO LOOK FOR METAL SHAVINGS IN MY MOTOR. CAR STARTED BURNING OIL. AFTER 4 MONTHS OF ARGUING WITH THE DEALER, KIA FINALLY REPLACED THE MOTOR IN JANUARY 2018. NOW ON 3/9/2020 I AM 4 HOURS AWAY FROM HOME. I SMELL GAS AND THEN MY CAR BURST INTO FLAMES. KIA HAS A RECALL ON "CERTAIN" 2012 KIA SORENTO'S HOWEVER MY VIN IS NOT ONE. IF THAT IS THE CASE THEN WHY DID MINE CATCH FIRE.
Engine, Feb 21, 2020
VEHICLE I BURNING OIL(NOT LEAKING) AND KIA DEALER AND KIA HEADQUARTERS IN CALIFORNIA HAVE DIAGNOSED THE PROBLEM AND ACKNOWLEDGED THIS PROBLEM. HOWEVER, THEIR POLICY IS NOT TO REPLACE THE ENGINE UNTIL THE ENGINE BLOWS (MUST SHOW THE PROPER FAULT CODE). IT IS SMOKING AND THE BURNING SMELL HAS BEEN THERE FOR 3+ MONTHS. RETURNED TO DEALER 3 WKS AGO AND WAS TOLD THE SAME. I'M TOLD THE ENGINE HAS A LIFETIME WARRANTY, BUT THAT WON'T MATTER IF THE CAR CATCHES FIRE AND THEN MY INSURANCE HAS TO PAY, NOT KIA. THIS IS UNACCEPTABLE. MULTIPLE R.O.'S ON PROBLEM WITH RICK CASE KIA AT GWINNETT PLACE IN DULUTH, GA. 770-476-2800
Engine, Feb 1, 2020
THE VEHICLE DIED WHILE DRIVING AND WOULD NOT START. VEHICLE TOWED TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THE ENGINE HAD SEIZED. VEHICLE MAINTENANCE WAS UP TO DATE AND THE LAST OIL CHANGE IN THE VEHICLE TOOK PLACE JUST 15 DAYS BEFORE THE ENGINE SEIZED. THERE WERE NO WARNINGS, NO SOUNDS, NO DASH BOARD WARNING LIGHTS BEFORE THE BREAKDOWN. CAR SIMPLY DIED.
Other or unspecified, Engine, Fuel/propulsion system, Jan 6, 2020
MY CAR HAS BEEN HAVING STRANGE INTERMITTENT ENGINE TROUBLES & SYMPTOMS. (THE FIRST SYMPTOMS APPEARED IN SEPTEMBER 2019) IT STARTED WITH THE ACCELERATER GOING OUT ON THE HIGHWAY OVER ABOUT 50 MPH ONCE OR TWICE RANDOMLY. ABOUT A MONTH LATER IT DID IT AGAIN. AND THEN THIS TIME IT ALSO STALLED AT A STOP SIGN. OTHER TIMES IT FEELS LIKE THE CAR ENGINE HICCUPS. IT WILL LOSE POWER AND COME BACK ON WITHIN A HALF SECOND. AND THEN CONTINUE AS IF NOTHING HAPPENED FOR ANOTHER MONTH. RECENTLY THE SYMPTOMS ARE HAPPENING MORE OFTEN. IT IS TERRIFYING. I CAN'T DRIVE ON THE HIGHWAY BECAUSE I AM SO SCARED. AT THIS POINT, THESE SYMPTOMS HAVE NOW TAKEN PLACE NUMEROUS TIMES AND IT DOESN'T MATTER WHAT SPEED - WHEN IN MOTION UP TO 60-70 MPH, AROUND 30 MPH, AT A STOP SIGN, WHEN I WAS TRYING TO TURN LEFT, ETC. I HAVE TAKEN IT TO A MECHANIC SEVERAL TIMES SINCE THE FIRST SYMPTOM. AND I HAVE TAKEN IT TO A KIA SERVICE LOCATION. ALL HAVE SAID THE CAR SEEMS TO BE RUNNING GREAT AND THERE ARE NO CODES SHOWING UP OR ENGINE LIGHTS COMING ON. THEY CANNOT SEE ANYTHING WRONG WITH THE CAR UNLESS THE SYMPTOMS APPEAR. I HAVE SEEN SOME ARTICLES ONLINE ABOUT A RECALL FOR KIA'S OF MY YEAR WITH THE SAME SYMPTOMS, BUT THIS RECALL IS NOT ON MY VIN? I AM HONESTLY SO UPSET BECAUSE I LOVED THIS CAR. I HAVE BEEN LOOKING FOR A NEW CAR, BUT I REALLY JUST WANTED TO GET THIS FIXED. I DO BELIEVE MY CAR IS AFFECTED BY THE OTHER RECALL, BUT WHY ISNT IT SHOWING UP? WHAT DO I DO? THIS CAR IS PUTTING MY LIFE AND OTHER PEOPLES LIVES IN DANGER. I HAVE A LOT OF TRAVEL COMING UP AND I DON'T KNOW WHAT TO DO. I NEED A SAFE CAR AND I AM TERRIFIED TO DRIVE RIGHT NOW. CAN YOU PLEASE HELP ME?
Engine, Dec 27, 2019
MY CAR IS STARTING TO RATTLE ON COLD STARTS ONLY. IT NOW HAS 142000 AND STILL HAS THE ISSUE. I TOOK MY CAR TO SUMMIT PLACE KIA AND THEY SAID MY CAR DOESN'T FALL UNDER TECHNICAL BULLETIN 140 EVEN THOUGH IT FALLS UNDER THE ENGINE TYPE AND MANUFACTURE DATE. I DO ROUTINE MAINTENANCE WITH RECORDS AND THEY SAID I MISSED THE REPLACEMENT WINDOW BECAUSE I BOUGHT THE CAR USED. AFTER READING MULTIPLE OTHER COMPLAINTS THEY HAVE HAD THE SAME ISSUE THEN COMPLETE ENGINE FAILURE. WHEN WILL KIA TAKE RESPONSIBILITY AND REPLACE THE ENGINES THAT THEY MANUFACTURED INCORRECTLY? I HAVE BEEN DEALING WITH KIA SINCE JUNE OF 2018 TO HELP RESOLVE THIS ISSUE BECAUSE 140 DESCRIBES THE ISSUE TO THE EXACT PROBLEM AND THE SOUND PROVIDED MATCHES THE SAME ISSUE I HAVE. BULLETIN 140 DESCRIBES WHAT NEEDS TO BE FIXED AND HOW IT NEEDS TO BE FIXED BUT KIA WONT REPLACE THE DEFECTIVE PROBLEM AND WONT TAKE RESPONSIBILITY FOR IT
Steering, Service brakes, Engine, Dec 26, 2019
DRIVING TO WORK THIS PAST TUESDAY 12/24/2019, WHILE DRIVING MY CAR DID THIS JERK MOVE AND THEN ALL THE ELECTRICAL SIGNS POPPED UP I COULDN'T BRAKE OR STEER MY STIRRING WHEEL .ITS AS IF MY CAR LOCKED UP ON ME. LUCKILY I WAS ABLE TO TURN OFF A SIDE ROAD AVOIDING ON COMING TRAFFIC. AND BUT THE CAR IN PARK. I WAS STUCK FOR 2 HOURS. MY CHECK ENGINE LIGHT WAS THE ONLY LIGHT THAT STAYED ON. I COULDN'T START THE CAR AT ALL. LUCKILY I CALLED MY COUSIN TO SEE IF SHE COULD TRY AND GIVE ME A JUMP TOO SEE IF IT WORKED. IN WHICH IT DID I THEN TOOK MY VEHICLE UP TO AUTO ZONE WHERE THEY OUT IT ON THE DIAGNOSTIC MACHINE. WHERE MY BATTERY AND ALTERNATOR WERE FINE. IT WAS VERY SCARY FOR THIS VEHICLE TO HAVE SHUT OFF ON ME LIKE THIS I AM JUST GLAD I WAS NOT ON THE HIGHWAY OR IT COULD HAVE BEEN A REALLY BAD OUTCOME FOR ME. THE UPLOAD OPTION ISN'T ALLOWING ME TO UPLOAD THE VIDEO OR MY PICTURE FROM THE SAY IT OCCURED.
Engine, Dec 22, 2019
WHILE DRIVING THE ENGINE SEIZED UP LEAVING THE VEHICLE WITHOUT POWER. HAD TO COAST CAR TO THE SHOULDER OF ROAD AND WAS LATER REMOVED BY A TOW TRUCK. WAS TRAVELING NORTH ON STATE HIGHWAY 83 IN MONROE COUNTY GA.
Engine, Dec 10, 2019
THE CAR HAD EMISSIONS ISSUES, ATTEMPTED TO REPAIR, AFTER INSTALLING ALL NEW PARTS OURSELVES STILL WAS SHOWING EMISSION CODE, LOOKED UP IF THERE WAS A RECALL, AND THERE WAS A SAFETY RECALL ON THE ENGINE DUE TO POOR MACHINING CAN CAUSE THE ENGINE TO SEIZE AND CAUSE OPERATOR TO LOOSE CONTROL. CONTACTED KIA AND THEY TOWED THE VEHICLE TO A LOCAL DEALERSHIP IN KINGSTON NY. ORIGINALLY CLAIMED THEY WOULD REPLACE THE ENGINE AND TWO OTHER RECALLS. TWO DAYS LATER RECEIVED A CALL FROM THE KIA DEALER STATING THAT THEY WOULD NOT CHANGE THE ENGINE DUE TO THE FACT THE EMISSIONS LIGHT WAS ON AND THAT WE HAD WORKED ON THE CAR. THE EMISSIONS CODE IS UNRELATED TO THE ISSUE OF THE RECALL. THE CAR IS STILL WITH THE ORIGINAL OWNER. DO THEY STILL HAVE TO DO THE ENGINE REPLACEMENT REGARDLESS OF US ATTEMPTING THE EMISSION ISSUE? HER 16 YEAR OLD DAUGHTER WAS GOING BE THE ONE DRIVING THE VEHICLE- WE ARE CONCERNED THAT THE CAR IS UNSAFE DUE TO THE RECALL THEY ARE REFUSING TO REPAIR
Engine, Dec 8, 2019
COMPLETE ENGINE FAILURE OF THE KIA SORENTO. TOOK THE VEHICLE IN FOR NORMAL OIL CHANGE AND INVESTIGATION OF A NOISE COMING FROM THE FRONT OF THE VEHICLE. WHEN TECHNICIAN DROVE THE CAR ON A CITY STREET, THE ENGINE COMPLETELY DIED ON THE ROAD. TECHNICIAN PULLED OFF TO SIDE OF THE ROAD AND HAD IT TAKEN BACK TO SHOP. WHEN INVESTIGATING, FOUND THAT THERE WAS NO OIL IN THE ENGINE. NO LOW ENGINE OIL PRESSURE OR CHECK ENGINE LIGHT WAS PRESENT.
Engine, Nov 26, 2019
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE ON ITS OWN. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED, MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BEARING WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED RON BOUCHARD'S KIA (LOCATED AT 488 OLD UNION TURNPIKE, LANCASTER, MA 01523, (978) 345-1800) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
Electrical system, Engine, Nov 22, 2019
I DRIVE KIA SORRENTO 2012, ITS AT 117,000 MILES. FOR THE LAST 6000 MILES MY CAR HAS STARTED BURNING THROUGH ABNORMALLY HIGH AMOUNTS OF OIL. IT DOESN'T GIVE ANY WARNING SIGNS AND THE LOW OIL WARNING LIGHT NEVER COMES ON. FOR MY LAST 3 SERVICES WHICH WERE IN JUNE, AUGUST AND NOVEMBER, ALL WELL BEFORE I WAS DUE FOR OIL CHANGE, I WAS TOLD THAT THERE WAS NEXT TO NONE OIL LEFT IN MY CAR. ON NOV 16TH, WHILE I WAS DRIVING ON A FREEWAY MY CAR WITHOUT GIVING ME ANY WARNING OR INDICATION THAT OIL WAS RUNNING LOW, DECELERATED FROM 60MPH TO 30MPH AND THE CHECK ENGINE SIGN STARTED FLASHING. I PULLED ASIDE AND GOT IT TOWED TO A NEARBY CAR AUTO REPAIR SHOP. I WAS TOLD THAT THERE WAS NEXT TO NONE OIL IN MY CAR AND BECAUSE IT HAD BEEN RUNNING WITHOUT ANY OIL MY ENGINE WAS ALL DAMAGED. I WAS TOLD THAT MY KIA NEEDED ENGINE REPLACEMENT. I WAS ALSO TOLD THAT THE MECHANIC DIDN'T FIND ANY LEAKS OR OTHER REASONS WHY OIL MIGHT BE GETTING CONSUMED SO QUICKLY. I SEARCHED ONLINE ABOUT WHY I MIGHT BE HAVING THIS PROBLEM AND FOUND THAT MANY OTHER KIA OWNERS ACROSS AMERICA ARE EXPERIENCING SAME PROBLEMS WITH ABNORMALLY HIGH AMOUNT OF OIL CONSUMPTION. SINCE THEN I HAVE BEEN TRYING TO GET IN TOUCH WITH KIA CORPORATE TO SEE IF THEY MIGHT BE ABLE TO HELP ME FIGURE OUT WHAT HAS BEEN HAPPENING BUT I HAVE BEEN UNSUCCESSFUL.
Engine, Nov 19, 2019
MY CAR STOPPED RUNNING WHEN I WAS DRIVING IT. IT JUST STOP MOVING. I HAVE TO PUSH IT OFF THE ROAD. I HEAR SOME NOISE IN THE ENGINE WHEN I START IT.
Engine, Nov 12, 2019
WHILE DRIVING THE VEHICLE IN NORMAL HIGHWAY TRAFFIC THE ENGINE COMPLETELY SEIZED AND THE VEHICLE TURNED OFF IN THE MIDDLE OF THE HIGHWAY. THE CAR WAS IN MOTION IN NORMAL TRAFFIC. THE STEERING WHEEL BECAME EXTREMELY TOUGH TO TURN AND MANEUVER. HAZARD LIGHTS WERE TURNED ON WHILE STREERING WITH MUCH DIFICULTY TOWARD THE SIDE OF THE HIGHWAY. THE CAR WOULD NOT TURN ON. THE CAR WAS TOWED TO A KIA DEALER IN SAN JUAN, PUERTO RICO. THEY HAVE DENIED THE RECALL UNDER KIA RECALL SC147. THIS SEEMS TO BE A DANGEROUS ACCOUNTABILITY ERROR ON THE DEALER.
Power train, Other or unspecified, Engine, Nov 11, 2019
HAD TWO MOTORS REPLACED. THE CATALYTIC CONVERTER CRUMBLED WHEN MECHANICS REPLACED MOTOR NOW WANT TO CHARGE ME 3000 WHY WOULD THIS CRUMBLE AND SHOULD BE REPLACED AS ENGINE PROBABALY DAMAGED IT MAY HAVE EVEN CAUGHT FIRE AND DIDN'T KNOW
Engine, Nov 7, 2019
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT OIL WAS IN THE ENGINE, WHICH CAUSED IT TO SEIZE. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Engine, Nov 4, 2019
SOMETIME WHEN YOU START THE CAR THE RPM'S WILL NOT MOVE. THE CAR WILL GO FOR A LITTLE WHILE THEN YOU GIVE IT GAS AND IT WILL NOT GO. YOU HAVE TO STOP..TURN THE CAR OFF AND RESTART. IT HAS DONE THIS A NUMBER OF TIME LATELY.
Engine, Oct 26, 2019
MY 2012 KIA SORENTO LX HAS 144,566 MILES ON IT AND HAS BEEN MAINTAINED REGULARLY SINCE I PURCHASED IT IN JULY 2018. IN OCTOBER 2019, MY VEHICLE WAS IN MOTION GOING ROUGHLY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER. THE ENGINE BEGAN KNOCKING AND THE STEERING WHEEL LOCKED UP. UPON COASTING THE VEHICLE INTO A NEARBY PARKING LOT AND ATTEMPTING TO START IT, THE VEHICLE BEGAN MAKING AN INTENSE KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE HAD TROUBLE MAINTAINING POWER AND CONTINUOUSLY CUT OFF, EVEN AFTER PUTTING IN A NEW BATTERY AND ALTERNATOR. UPON CHECKING THE VEHICLE TO SEE IF IT WOULD THROW ANY CODES, IT THREW A "MISFIRE IN CYLINDER 2" CODE. UPON HAVING THE CAR INSPECTED, I WAS TOLD THAT IT WILL NEED A NEW ROD IN THE ENGINE. THIS CAR HAS UNDER 150,000 MILES AND HAS BEEN MAINTAINED METICULOUSLY, BUT RANDOMLY THREW A ROD AS I WAS DRIVING DOWN THE ROAD. AFTER DOING FURTHER RESEARCH, IT BECAME APPARENT THAT 2012-2018 KIA SORENTOS HAVE BEEN RECALLED FOR THIS EXACT PROBLEM; MY 2012 SORENTO, HOWEVER, IS NOT COVERED UNDER THE RECALL ACCORDING TO A VIN CHECK.
Engine, Oct 25, 2019
I BROUGHT MY 2012 KIA SORENTO TO DORSCHEL FOR THE SC147 RECALL A COUPLE MONTH AGO. THEY SAID MY ENGINE WAS NOT BEING REPLACED BECAUSE KIA IS ONLY REPLACING ENGINES FOR THIS RECALL IF THEY STOP WORKING. THEY DID NOT TELL ME I HAD ANY OTHER ISSUE WITH MY ENGINE, ALTHOUGH KIA'S RECALL TELLS THEM TO INSPECT TO THE ENGINE FOR ISSUE. I WAS DIRECTED TO KEEP DRIVING IT UNTIL THE ENGINE STOPS WORKING. NOW MY ENGINE HAS MAJOR ISSUES. WHILE DRIVING IT WAS HAVING TOUGHT TIME PICKING UP SPEED WHEN I ENTER A 55MPH ROAD AND I COULD NOT ACCELERATE FAST. THE CAR KEPT SPUTTERING AND SHUTTERING, CAUSING A CAR TO ALMOST HIT ME FROM BEHIND. THIS IS ONLY A 2 MONTHS AFTER THEY INSPECTED IT AND FOUND NO ISSUES. DORSCHEL KIA SAYS IT IS A TIMING CHAIN FAILURE AND COMPRESSION PROBLEM, BENT VALVES AND SUCH, OIL SLUDGE AND THAT THIS HAS NOTHING TO DO WITH THE SC147. I ALSO HAD REALLY EXCESSIVE OIL CONSUMPTION (1QT EVERY 300 MILES) SINCE THE SC147 INSPECTION WAS PERFORMED. WHY? NOW KIA COMPANY IS SAYING THIS IS NOT THEIRFAULT. I BELIEVE EITHER DORSCHEL WAS NEGLIGENT IN THEIR ENGINE INSPECTION PERFORMED THE SC147 RECALL, OR THE ENGINE SLUDGE WAS CAUSED BY THE ROOT CAUSED OF THE SC147 PROBLEM, WHICH CAUSED THE OTHER ISSUES. OR SOMETHING DURING THE INSPECTION OF THE ENGINE FOR THE SC147 PROBLEM CAUSED OTHERS ISSUES THAT LEAD TO MY CURRENT SITUATION. I HAD NO ENGINE PROBLEMS BEFORE I BROUGHT MY VEHICLE INTO DORSCHEL KIA 2 MONTHS AGO AND THEN I HAD ALL OF THIS HAPPEN. WHAT DID DORSCHEL KIA REALLY DO TO MY CAR TO MAKE IT FAIL SO QUICK? THIS SEEMS VERY SUSPICIOUS TO ME.
Engine, Oct 21, 2019
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD, AND THE LOW OIL LEVEL, BATTERY, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS THEN TOWED TO SCOTT HARVEY KIA (LOCATED AT 1710 N OLDEN AVE, EWING TOWNSHIP, NJ 08638, (866) 548-4303) WHERE IT WAS DIAGNOSED THAT THE LONG OR SHORT BLOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Engine, Oct 15, 2019
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65MPH WHEN MY 2012 KIA SORENTO COMPLETELY SHUT OFF, THE INSTRUMENT PANEL LIGHTS ALL CAME ON AND I FORTUNATELY WAS ABLE TO DRIFT TO A STOP. THE CAR WOULD NOT START BACK UP. HAD IT TOWED TO THE KIA DEALERSHIP WHERE THEY TOLD ME THAT THE CRANKSHAFT HAD SEIZED DUE TO MECHANICAL DEBRIS IN THE ENGINE. THE DEALERSHIP SAID THAT THIS IS A VERY COMMON PROBLEM WITH MY MAKE AND MODEL REGARDLESS OF ENGINE TYPE, BUT ONLY THE GDI ENGINE WAS RECALLED. MY SPECIFIC ENGINE WAS NOT RECALLED AND I WOULD BE LEFT TO PAY TO HAVE THE ENGINE FIXED DUE TO A MECHANICAL FAILURE NOT OF MY CAUSING. THIS DOESN'T MAKE SENSE, IT IS THE SAME PROBLEM FOUND WITH HUNDREDS OF THOUSANDS OF KIA SORENTOS 2011-2013 WHETHER THEY ARE A GDI ENGINE OR THE SAME TYPE OF ENGINE I HAVE. WHY WERE NOT ALL ENGINE TYPES RECALLED IF ALL ENGINE TYPES HAVE THIS EXACT SAME ISSUE?
Engine, Oct 12, 2019, fire
THERE WERE PREMATURE ENGINE BARRING WEAR WHICH CAUSED THE CAR TO SEIZE AND BLOW A ROD OUT THE BOTTOM OF THE CAR WHICH STARTED A SMALL FIRE. I WAS GETTING OFF THE HIGHWAY WHEN ENGINE LIGHT HAD COME ON WHEN I GOT TO ON RAMP IT SPUTTERED AND STALLED, OIL LIGHT CAME ON AND CAR STALLED THEN PEOPLE YELLED GET OUT CAUSE THERE WAS A FIRE UNDER THE FRONT OF MY CAR. POLICE INCIDENT REPORT NUMBER [XXX] TRP. HARRISON 616-403-0698 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Engine, Sep 29, 2019
AT ABOUT 80,000 MILES DURING ROUTINE OIL CHANGE, THEY TOLD ME IT WAS 4 QUARTS LOW. I DID OIL CHANGES REGULARLY BEFORE THIS (EVERY 6 MONTHS / 5,000 MILES). THE ENGINE CONSUMED (BURNED?) 1 QUART EVERY 1000 MILES. NOW AT 93,000 MILES ON THE ODOMETER, THE ENGINE IS BURNING 1 QUART EVERY 500 MILES.
Engine, Sep 27, 2019
THE ENGINE STALLED OUT WITHOUT WARNING AND WOULD NOT RESTART WHILE DRIVING, IN MODERATE TRAFFIC AT ABOUT 30MPH.
Engine, Sep 23, 2019
SUDDENLY AT 95000 MILES ENGINE STARTED TO USE OIL BUT IT'S NOT BURNING IT OR ANY LEAKING FROM ENGINE. I HAVE TO CHECK OIL WEEKLY AND WILL NEED A QUART EVER 800 TO 1000 MILES. AFTER READING MANY POSTS ON THIS SUBJECT ALL ARE HAVING THE EXACT SAME ISSUES AS WE ARE. KIA WILL NOT TAKE OWNERSHIP FOR THIS PROBLEM AND TERRIBLE ENGINE DESIGN. THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE.
Engine, Sep 21, 2019
MY KIA SORENTO HAS HAD THE OIL PRESSURE SENSOR GO OUT TWICE IN TWO YEARS. WHILE DRIVING MY VEHICLE IS CHANGED WHEN SUPPOSED TO BE AND STILL THIS IS THE SECOND TIME DRIVING IT HAS DONE THIS ON A CITY STREET.