2012 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 880 owner complaints filed for this model year. This is the 5th highest complaint count among 23 Sorento model years with reports.
Of the 2012 reports, 21 involved a crash and 77 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Exterior lighting, Sep 25, 2018, fire
A LITTLE AFTER 100,000 MILES, THE LOW BEAM LIGHTS CONTINUOUSLY WENT OUT. THERE WAS NO RHYME OR REASON. I SIMPLY BOUGHT MORE LIGHTS AND REPLACED THEM UNTIL ONE DAY I FOUND THE DRIVER SIDE CONNECTOR HAD MELTED. I WAS ABLE TO BUY A NEW HARNESS AND HAVE IT WIRED IN. THEN, ABOUT A YEAR LATER, THE PASSENGER SIDE CONNECTOR LOOKS LIKE IT IS STARTING TO COME APART, WITH THE LOW BEAM LIGHT FAILING ABOUT 50% OF THE TIME NOW - SO I ASSUME THAT THIS ONE IS ALSO ON THE WAY TO MELTING AS IT IS FOLLOWING THE SAME MANNERS AS THE DRIVER SIDE HAD PRIOR TO MELTING.
Air bags, Sep 21, 2018
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. THE VEHICLE WAS TAKEN TO UNION CITY AUTO MALL (4080 JONESBORO RD, UNION CITY, GA 30291, (770) 964-3825) AND THE AIR BAG SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,892.
Engine, Sep 20, 2018
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE SHUT OFF. THE VEHICLE WAS MERGED OFF THE ROAD AND WAS ABLE TO RESTART AFTER A JUMPSTART. THE ENGINE MADE CLICKING NOISES BUT WAS ABLE TO BE DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS ABLE TO START BUT EVENTUALLY STALLED AGAIN AND ALL THE WARNING LIGHTS ILLUMINATED. THE ENGINE STARTED CLICKING BUT WAS ABLE TO BE DRIVEN HOME AT 10 MPH. THE CONTACT CALLED THE DEALER (VIVA KIA BASSETT PLACE, 5800 MONTANA AVE, EL PASO, TX 79925 (915) 834-2300) WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH THEIR CUSTOMER SERVICE DEPARTMENT. THE FAILURE MILEAGE WAS 77,500.
Engine, Sep 20, 2018
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE THEN BEGAN TO LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE "ENGINE THREW A ROD". THE DEALER (STOKES KIA, 202 S. GOOSE CREEK BOULEVARD, SOUTH GOOSE CREEK SC, 29445, (843)-572-7300) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS UNDER THE VIN AND TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 99,700.
Exterior lighting, Sep 13, 2018
HEADLIGHTS AND BRAKE LIGHTS HAVE BEEN REPLACED MULTIPLE TIMES. THE LIGHTS WILL WORK ONE MINUTE AND THEN THE NEXT THEY WON'T. OFTEN TIMES, WE'VE HAD TO PULL OVER, LIFT THE HOOD, MESS WITH THE WIRING AND THEN IT WILL WORK FOR EITHER 3 MINUTES OR 30 MINUTES. EACH TIME WE TAKE IT TO THE DEALERSHIP, THEY WANT TO RUN A DIAGNOSTIC TEST WITH A FEE AND THEN CHARGE A FEE TO REPAIR.
Engine, Sep 13, 2018
MULTIPLE COMPLAINTS HAVE BEEN FILED FOR THE ENGINE CATCHING FIRE BUT YET NO RECALLS HAVE BEEN ISSUED. WHY IS THIS? WHAT ARE WE DOING TO FIX THIS?
Electrical system, Sep 12, 2018, fire
MY HEADLIGHT PIGTAIL CAUGHT ON FIRE...I HAD IT REPLACED ...REPLACED THE HEADLIGHTS IN IT AND NOT EVEN 2 WEEKS LATER THE PIG TAIL CAUGHT ON FIRE AGAIN...THEY SAID IT MUST NE A SHORTAGE IN THE WIRING SOMEWHERE AND IT WILL START AT 200$ TO LOOK AT IT TO FIX....MU CAR ISNT THAT OLD TO HAVE THIS ISSUE.
Electrical system, Sep 12, 2018, fire
2012 KIA SORENTO WAS SERVICED AT DEALERSHIP ON REGULAR BASIS. OCTOBER 7, 2017 CAUGHT FIRE AND BURNT TO THE GROUND. CALLED KIA AND THEY WOULD DO NOTHING! STATED THEY DID NOT DEAL WITH CONSUMERS AND TO DEAL WITH MY INSURANCE. INSURANCE ONLY PAID BOOK VALUE AND WAS UNABLE TO PURCHASE A VEHICLE WITH THAT AMOUNT! I DID EVERYTHING BY THE BOOK AND KEPT MY KIA IN EXCELLENT SHAPE AND THEY DID NOT STAND BEHIND THEIR PRODUCT! I HAD A APPOINTMENT TO SERVICE ON MONDAY AND IT BURNT ON SATURDAY! I FOUND OUT THAT THEY HAD ISSUED A RECALL AND I AM SURE THAT THE DEALERSHIP WOULD HAVE TAKEN CARE OF IT AT SERVICE ( I DID NOT RECEIVE A RECALL NOTICE). MY NIECE WAS DRIVING FROM KENTUCKY TO MY HOME IN VIRGINIA (HER VEHICLE WAS BROKE DOWN AND THE DRIVE WAS A HOUR AWAY). THE VEHICLE STARTED MAKING A NOISE AT WHICH TIME SHE PULLED OFF THE ROAD AND THEN THE VEHICLE DIED AND STARTED SMOKING. IT WAS NIGHT TIME AND SHE CALLED ME AND I STARTED ON MY WAY TO MEET HER. SHE EXITED THE VEHICLE AND WENT TO RAISE THE HOOD BUT TWO GUYS HAD STOPPED TO SEE IF THEY COULD HELP AND ONE SEEN THE RED OF THE FIRE IN THE CRACK OF THE HOOD AND ADVISED HER TO GET AWAY. WITHIN SECONDS FLAMES ENGULFED THE INSIDE OF THE VEHICLE AND BURNT COMPLETELY BY THE TIME THE FIRE DEPARTMENT ARRIVED. THE FIRE CHIEF TOLD ME WHEN I ARRIVED THAT IT WAS DEFINITELY ELECTRICAL. WE WERE BLESSED THAT MY NIECES 6 MONTH OLD WAS WITH ME AND NOT IN THE VEHICLE WITH HER BECAUSE SHE WOULD NOT HAVE BEEN ABLE TO GET HER OUT! VERY DISAPPOINTED IN KIA AND I WAS A HUGE FAN BUT NOT ANYMORE AFTER DEALING WITH CUSTOMER SERVICE! I DO NOT FEEL IT IS FAIR THEY ARE NOT HELD RESPONSIBLE FOR THEIR PRODUCT! THEY WOULD NOT HELP ME AT ALL!
Other or unspecified, Sep 11, 2018, fire
MY SORENTO MADE A CLANGING NOISE THEN THE ENGINE CAUGHT FIRE. THE CAR WAS TOTALLED. I WAS ON A BUSY CITY ROAD IN CINCINNATI WHEN IT CAUGHT FIRE. IT WAS IN MOTION, I PULLED INTO A PARKING LOT BEFORE IT DIED.
Electrical system, Sep 5, 2018, fire
TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. MINUTES LATER, THE TOP OF THE HOOD NEAR THE WINDSHIELD CAUGHT ON FIRE AND THE ENTIRE HOOD ERUPTED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE BATTERY APPEARED TO BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS A TOTAL LOSS AND WAS TOWED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNKNOWN.
Engine, Sep 4, 2018
ENGINE SHUT OFF GOING DOWN INTERSTATE, MECHINCE SAY IT SHOT LITTLE OVER 100,000 MILES TOWED IN ENGINE GONE NEVER HAD A PROBLEM BEFORE JENKINS AUTO GARAGE IN TENNESSEE
Exterior lighting, Aug 25, 2018
FRONT HEADLIGHTS CONTINUALLY SHORT OUT I HAVE REPLACED BULBS CONNECTOR WIRE MULTIPLE
Air bags, Seats, Aug 23, 2018
MY AIRBAG LIGHT WENT OFF A FEW MONTHS AGO. I ORIGINALLY THOUGHT IS WAS A SHORT BECAUSE IT WENT OFF ANYTIME I MOVED THE PASSENGER SEAT AROUND. I HAD MY SERVICE TECH CHECK IT A FEW TIMES, AND HE RESET IT. HE EVENTUALLY SAID I SHOULD TAKE IT TO KIA. THEY DIAGNOSED IT AND SAID THE OCS MAT WAS BAD. IT WAS THE PASSENGER SEAT OCCUPANCY SENSOR. I WAS QUOTED $2601.29 FOR JUST THE PART! THEY SAID I NEEDED THE WHOLE CUSHION ASSEMBLY. THIS IS TOTALLY RIDICULOUS. IMO, THEY SHOULD PUT A BACKUP SWITCH TO OVERRIDE THIS IF THEY'RE GOING TO PUT FAULTY PARTS IN THEIR SEATS. OR, THEY SHOULD CONSTRUCT A BETTER WAY TO REPAIR THESE WITHOUT A COMPLETE SEAT REPLACEMENT. IT BASICALLY MEANS, IF I WAS IN A HEAD ON COLLISION, THE PASSENGER SIDE AIRBAG WOULDN'T THINK ANYONE IS PRESENT IN THE SEAT. SO, IT WOULDN'T TRIGGER THE AIRBAG ON THAT SIDE. I'VE CONTEMPLATED BUILDING A BYPASS TO FORCE THE AIRBAG TO GO OFF EVEN IF NO ONE IS IN THE SEAT DURING A COLLISION. IT WAS SO BAD FOR THE 2009 VERSION, THAT YOU CAN PURCHASE THE BYPASS FOR $50. BUT, THERE'S NO GOOD DOCUMENTATION ON THE 2012 MODEL. I DO HAVE 142,000 MILES ON THE CAR. BUT, I WOULD BET THAT THE PASSENGER SEAT HAS BEEN USED ABOUT 30% OF THAT. SO, THIS IS A CASE OF A BAD PART. I HAVE PAMPERED THIS CAR. IT STILL LOOKS NEW. I PAID IT OFF AND HAD PLANNED TO DRIVE IT UNTIL IT BLEW UP. NOW, I'M CONSIDERING GETTING RID OF IT AND BUYING A NEW CAR. I'D PREFER TO DRIVE FREE FOR AWHILE. BUT, I'M CERTAINLY NOT PAYING $3000 TO FIX THIS. I KNEW THEY HAD A RECALL ON PREVIOUS MODELS FOR THIS EXACT SAME THING. I'M NOT CONVINCED THEY CHANGED ANYTHING FOR THE 2012 MODEL. BUT, THAT'S JUST MY OPINION. I CAN PROVIDE ADDITIONAL DOCUMENTATION FOR THIS AS NEEDED.
Engine, Aug 23, 2018, fire
THE CAR WAS IN MOTION (~30 MPH) WHEN THE ENGINE STALLED AND SMOKE CAME OUT OF THE DRIVERS SIDE HOOD. I PUT THE CAR IN PARK, EXITED VEHICLE AND IT ERUPTED INTO FLAMES. THE CAR WAS COMPLETELY BURNED WITHIN MINUTES. THE ENGINE WAS REPLACED BY KIA UNDER WARRANTY JANUARY 2018; LESS THAN 2 WEEKS LATER THE STARTER WAS REPLACED BECAUSE THE CAR FAILED TO START WHEN PARKED AND OFF. THE CATALYTIC CONVERTER WAS REPLACED MARCH 2018 BECAUSE THE CAR WAS LOSING POWER AND A STRONG GAS ODOR WAS DETECTED. THE CAR FIRE OCCURRED 2 DAYS AFTER IT WAS PICKED UP FROM THIS REPAIR.
Other or unspecified, Aug 23, 2018
SUN ROOF SHATTERED
Engine, Aug 22, 2018, fire
ON 8/18/18 THE ENGINE OF MY KIA SORENTO BURST INTO FLAMES WHILE I WAS DRIVING WITH MY TWO YOUNG CHILDREN AND OUR DOG. I HAD MY SIX YEAR OLD AND ONE YEAR OLD DAUGHTERS AND MY 9 YEAR OLD PUG IN THE VEHICLE WITH ME. THE ENTIRE ENGINE SUDDENLY BURST INTO FLAMES WITH THEM SHOOTING OUT UNDER THE HOOD AT ALL SIDES. I YELLED FOR MY 6 YEAR OLD TO GET OUT BUT SHE FROZE AND WAS SCREAMING AND CRYING, SAYING "I CAN'T, I CAN'T GET OUT". I FIRST GOT MY ONE YEAR OLD OUT OF HER CAR SEAT AND RAN AROUND AND PULLED MY 6 YEAR OLD OUT. I GOT THEM AWAY FROM THE VEHICLE AND THEN WENT BACK AND GOT MY DOG OUT OF THE FRONT SEAT. THE FIRE SPREAD WITH SUCH SPEED AND THE THICK BLACK SMOKE WAS SO STRONG. THANK GOD THAT I WAS ABLE TO GET MY FAMILY OUT AS THE FIRE QUICKLY SPREAD. WITHIN MINUTES THE ENTIRE VEHICLE WAS COMPLETELY ENGULFED. THE FIRE DEPARTMENT ARRIVED AND QUICKLY PUT OUT THE FIRE BUT MY VEHICLE IS A TOTAL LOSS, MELTING THE ENTIRE INTERIOR OF THE CAR THAT WE WERE SITTING IN JUST MINUTES PRIOR. NOTHING IN THE VEHICLE WAS SALVAGEABLE. THE CAR BURST INTO FLAMES WHILE I WAS DRIVING IN THE PARKING LOT OF CHUCK OLSON KIA IN SHORELINE, WA. I HAD JUST PULLED INTO THE DEALERSHIP BECAUSE I SMELLED GAS AND WANTED THE SERVICE DEPARTMENT TO LOOK AT IT. THEY HAD REPLACED MY ENGINE ABOUT SIX WEEKS PRIOR UNDER THE RECALL BECAUSE MY ENGINE SEIZED WHILE DRIVING ON THE FREEWAY. I DO NOT KNOW WHETHER IT WAS THE INSTILLATION OF THE ENGINE OR IF THE RECALL DID NOT FIX THE PROBLEM OF KIA ENGINES BURSTING INTO FLAMES. THERE WERE NO WARNING LIGHTS ON, MY CAR HAD A FULL GAS TANK AND DID NOT NEED AN OIL CHANGE. I SMELLED GAS AS I DROVE MY DAUGHTER'S FRIEND HOME AND CALLED MY HUSBAND WHO SAID TO TAKE IT IN. I WAS LESS THAN TWO MILES FROM THE DEALERSHIP AND CALLED THE SERVICE DEPARTMENT AS I WAS DRIVING THERE. AS I PULLED UP I SAW THE SERVICE DEPT WAS CLOSED AND I BEGAN TO TURN AROUND WHEN THE FIRE STARTED.
Engine, Aug 21, 2018, fire
TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND BLACK SMOKE APPEARED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS BEING ENGULFED IN FLAMES BY ANOTHER DRIVER. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 101,000.
Air bags, Aug 20, 2018
THE AIR BAG LIGHT ON THE FRONT PANEL TURNED ON WHEN THE CAR HAD ABOUT 90,000 MILES WITH NO ACCIDENT OR OTHER ISSUE. THE KIA DEALER INSPECTED THE VEHICLE AND LET ME KNOW THAT THE AIR BAG MODULE AND THE AIR BAG AT THE DRIVER'S SIDE HAS TO BE REPLACED AT A COST OF MORE THAN $800 IN PR. THEY ALSO TOLD ME THAT THE AIR BAGS MAY NOT WORK PROPERLY IN CASE OF AN ACCIDENT WHILE THIS LIGHT IS ON. I CONSIDER THAT THIS IS A SAFETY ISSUE AND HAS TO BE ADDRESSED BY THE MANUFACTURER AS IT IS NOT RELATED TO AN ACCIDENT OR ANY EVENT CAUSED BY THE CONSUMER. INSTEAD, THE ISSUE JUST APPEARED WITH TIME AND NOW OUR SAFETY IS AT RISK.
Engine, Aug 14, 2018
I WAS DRIVING HOME FROM WORK AND NOTICED MY SORENTO WAS MAKING A LOUD TICKING SOUND AND WAS STRUGGLING TO CHANGE GEARS. I PULLED OVER AND IMMEDIATELY AS I PUT MY CAR IN PARK, MY CHECK ENGINE LIGHT FLASHED AND CAR TURNED OFF. I HAD THE CAR TOWED TO A MECHANIC WHO CONFIRMED THE ENGINE HAD SEIZED. THIS DESCRIPTION FALLS RIGHT IN LINE WITH THE ENGINE RECALLS ON 2012 SORENTO'S, BUT KIA SAYS MY VIN IS NOT PART OF THE RECALL. THE CAR HAS BEEN WELL MAINTAINED AND ONLY HAS 80,989 MILES ON IT. MY MECHANIC REACHED OUT TO KIA TO EXPLAIN TO THEM THAT THE ENGINE WAS IN VERY GOOD CONDITION AND SHOULD NOT HAVE SEIZED, AND BELIEVED IT WAS A FAULTY ENGINE AND THEY HUNG UP ON HIM.
Power train, Electrical system, Engine, Aug 14, 2018
CAR REPAIRED BY RECALL DUE TO NOISES IN THE MOTOR. MOTOR CHANGED. NOISES CONTINUED. CAR BROKE DOWN IN THE HIGHWAY. LOST POWER AND IT WAS IN FUMES AND SMOKE. LIVES IN DANGER. CAR TOWED TO KIA SERVICE IN LIBERTYVILLE , IL. STAFF INDICATED THAT PISTONS BLEW UP.. WHOLE MOTOR CHANGED AGAIN. AFTER THREE WEEKS CAR DID NOT WORK AT AND.. BROKE IN THE NIGHT WHILE MY WIFE WAS GOING TO TAKE CARE OF AN EMERGENCY CALL TO A HOSPITAL. KIA TOWED AGAIN. MOTOR CHANGED THIRD TIME. AT SERVICE SINCE JULY 19, 2018. IT HAS BEEN PROMISED TO BE DELIVERED TO ME AGAIN TOMORROW WEDNESDAY 8/14/208. FAMILY AND MYSELF AFRAID TO RIDE THE KIA SORENTO AGAIN. CAR WITH NOISES SINCE 2016. THEY HAVE BEEN USING REBUILT PART TO CHANGE THE MOTOR. CURRENT MILES 82,000.
Structure, Other or unspecified, Engine, Aug 13, 2018, fire
WHILE DRIVING ON HIGHWAY 50 ABOUT 20 MILES FROM SOUTH LAKE TAHOE MY CAR JUST STALLED OUT WHILE TRAVELING AT THE SPEED OF ABOUT 55 MPH. STEAM/SMOKE FROM COMING FROM THE FRONT END. AS I PULLED OVER TO THE SIDE OF THE ROAD OTHER MOTORIST TRAVELING WEST BOUND STARTED HONKING AND POINTING TO THE VEHICLE. AFTER STOPPING IS WHEN WE REALIZED THE ENGINE AREA WAS ON FIRE. AFTER OPENING THE DRIVER SIDE DOOR THE FLAMES SHOT OUT FROM UNDER THAT CAR CAUSING 3RD DEGREE BURNS TO THE BACK CALF ON MY LEFT LEG. THE CAR WAS IN TOTALLY IN FLAMES WITHIN 5 TO 10 MINS.
Exterior lighting, Air bags, Aug 10, 2018
SRS, AIRBAG MODULE LIGHT ON CONSTANTLY REPLACING BULBS JUNE 2018, 88KMIKES AIRBAG WARNING LIGHT CAME ON AND WONT GO OUT AFTER SEVERAL ATTEMPTS AT RESETTING. DEALER STATED IT IS THE AIRBAG MODULE, NOT COVERED UNDER WARRANTY AND WOULD COST $750-$800 TO REPAIR AND RESET
Air bags, Aug 6, 2018
AIRBAG LIGHT IS ON. CODE SAYS IT IS A PASSENGER SEAT BODY SENSOR MAT. KIA HAS A SERVICE CAMPAIGN FOR MANY AIRBAG ISSUES, BUT SAYS THIS IS NOT A PROBLEM
Engine, Aug 4, 2018
I HAVE A 2012 SORENTO AND THE ENGINE DIED IN IT AT 123K MILES. I DONT KNOW WHAT HAPPENED BUT I KEPT UP AND MAINTAIN THE MAINTENANCE ON IT. I DONE TUNE UP ,OIL CHANGES FLUSHES THAT NEEDED TO BE DONE. MY SORENTO HAS BECOME A MEMBER OF MY FAMILY AND THE KIDS CALL HER MISS KIA!!😂. I LOOK FOR RECALL AND DIDN'T SEE ANY FOR MY SORENTO. ITS GONNA COST ABOUT 5K TO FIX OUT OF POCKET😱😱😓. WHICH MEANS ITS GONNA TAKE AWHILE TO GET HER UP AND ROLLING AGAIN. IM STILL MAKING PAYMENTS ON A CAR THAT DOESN'T RUN. I WISH YOU GUYS WOULD CONSIDER FIXING OUR CAR. IM NOT SURE HOW MANY PEOPLE ARE HAVING ISSUES WITH THIS BUT THE KIA SHOPS DIDN'T SEE THE ENGINE GOING EITHER. WE ARE RENTING CARS TO TRAVEL TO AND FROM WORK WEEKLY AND ITS HARD TO SAVE WHEN YOU KEEP SPENDING TO TRAVEL TO WORK AND FROM WORK. PLEASE HELP US GET MISS KIA UP AND ROLLING AGAIN. IF YOU HAVE ANY QUESTIONS PLEASE CALL AT [XXX] AND MY NAME IS [XXX]. THANKS AND HAVE A GREAT DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Aug 2, 2018
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND FAILED TO RESTART WITHOUT WARNING. HOURS LATER, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FRANK FLETCHER KIA, 2901 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 845-4343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 123,109.