2013 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 981 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Sorento model years with reports.
Of the 2013 reports, 23 involved a crash and 44 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints: engine
512 reports, newest first. Show all
Engine and engine cooling, Fuel/propulsion system, Sep 26, 2014
ENGINE WENT TO IDLE AT A TRAFFIC LIGHT AND WOULD NOT RESPOND WHEN LIGHT CHANGED TO GREEN, CHECK ENGINE LIGHT CAME ON. I IDLED TO THE SIDE OF THE ROAD , SHUT OFF ENGINE AND RESTARTED IT. IT SEEMED TO BE OK BUT CHECK ENGINE LIGHT WAS STILL ON. CHECK ENGINE LIGHT WENT OUT THE NEXT DAY . I TOOK IT TO DEALER FOR REPAIRS ( A WEEK LATER WAS THE SOONEST THEY COULD GET ME IN) THEY DID AN SOFTWARE UPDATE AND CLEANED THE ETC MOTOR PER "TECHNICAL SERVICE BULLETIN #133 REV. 11/27/2013" I'M KEEPING MY FINGERS CROSSED THAT THIS FIXED THE PROBLEM. *TR
Steering, Structure, Engine, Sep 19, 2014, crash
MY AIRBAGS DIDN'T DEPLOY WHEN I HIT A PERSON IN THE REAR AFTER SEVERELY DAMAGED FRONT END OF MY VEHICLE AND PARTS BEING SHOVED INTO THE MOTOR AND THE MOTOR RECEIVED A CRACK IN THE BLOCK. *TR
Electrical system, Engine, Sep 18, 2014
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND WENT INTO IDLE MODE. THE VEHICLE RESUMED NORMAL OPERATION ONCE IT WAS TURNED OFF AND RESTARTED. THE DEALER CLEANED THE THROTTLE BODY AND UPDATED THE SOFTWARE; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,804.
Electrical system, Vehicle speed control, Engine, Sep 15, 2014
ON TWO OCCASIONS ONE MONTH A PART, WHILE DRIVING MY 2013 KIA SORENTO LX3 THE ENGINE LIGHT WENT ON AND THE CAR WAS UNABLE TO SHIFT RPM'S AND COULD NOT ACCELERATE OVER 15/20 MPH. THE CAR WENT INTO "LIMP HOME" OR SAFETY MODE WHEN TRYING TO ACCELERATE AND MERGE ONTO A 40MPH AND 50 MPH HIGHWAY. THE CAR COULD NOT SPEED UP TO FLOW OF TRAFFIC AND WAS NEARLY REAR ENDED BY RUSH HOUR COMMUTER BUS WITH TWO SMALL CHILDREN IN THE BACK SEAT IN CHICAGO, IL. KIA SERVICE SAID CAR "FIXED" TWICE. CONCERNED ABOUT REPEAT PROBLEMS AND POTENTIAL FATAL ACCIDENTS AS RESULT OF SOME MALFUNCTION. *TR
Engine and engine cooling, Sep 12, 2014
CAR STALLS INTERMITTENTLY. I GOT THE KIA SORENTO 7/6/12. I STALLS THREE TIMES WITHOUT WARNING BUT WILL RESTART AFTER PLACING TO NEUTRAL AND RESTARTING THE ENGINE. TWICE WHILE GOING DOWNHILL. CARMD CODE READER INDICATES NO PROBLEM FOUND. JUST WANTED TO ADD INTO THE NUMEROUS SAME ISSUE COMPLAINTS. 08/30/13 9682 MILES 05/06/14 16717 MILES 09/12/14 20052 MILES. *TR
Electrical system, Engine, Fuel/propulsion system, Aug 16, 2014
CAR STALLS AT LOW SPEEDS, REFUSES TO GO OVER 60 MPG AND CHECK ENGINE LIGHT COMES ON. LOSE POWER AT SPEED (ON FREEWAY) AND TACHOMETER GOES TO ZERO. THIS HAS HAPPENED MANY TIMES AND IS GETTING TO BECOME A SAFETY CONCERN. HAVE TAKEN IT INTO DEALER WHO CANNOT FIND A PROBLEM WITH IT, BUT I HAVE TWO TEENAGE DAUGHTERS AND I DON'T FEEL SAFE WITH THEM DRIVING IT. TWICE WHILE DRIVING ON FREEWAY THE VEHICLE HAD A BRAKING RESPONSE WHEN THE ACCELERATOR WAS PRESSED. MY DAUGHTER ONCE HAD TO HUSSLE OVER TO THE SHOULDER IN HEAVY TRAFFIC TO TURN THE CAR ALL THE WAY OFF AND BACK ON TO RESET IT. MANY TIMES IT STALLS WHILE SITTING AT TRAFFIC LIGHTS.
Power train, Engine, Aug 8, 2014
WHILE ACCELERATING ON AN INCLINE THE ENGINE LOST POWER ALL TOGETHER AND THE ENGINE LIGHT CAME ON. KIA NEEDS TO INVESTIGATE IMMEDIATELY! *TR
Engine, Aug 2, 2014, crash
I WAS GOING DOWN THE HIGHWAY AT 55 MPH AND IT JUST CUTS OFF, THE ENGINE STOPS. IT HAS DOWN THIS SEVERAL TIMES ON THE HIGHWAY JUST CUTS OFF. WONT GO, AND ENGINE LIGHT COMES ON. I PULL OFF THE ROAD AND LET IT SIT FOR AWHILE AND THEN START THE CAR AND IT DOES FINE FOR AWHILE . UNTIL THE NEXT TIME IT DOES IT AGAIN, I HAVE HAD IT TO THE KIA DEALER THREE TIMES . THE FIRST TIME I HAD IT TOWED THERE, IT IS STILL UNDER WARRANTY. THEY CANT SEEM TO FIGURE IT OUT. I HAVE RECEIVED A LETTER FROM KIA TELLING ME THAT OTHER KIA OWNERS ARE HAVING THIS PROBLEM AND I SHOULD TAKE IT IN TO HAVE IT CHECKED. I HAVE DONE SO BUT STILL NOT FIXED. I GOT REAR ENDED BECAUSE THE ENGINE JUST STOPPED, THIS IS VERY DANGEROUS PROBLEM!!! *TR
Power train, Engine, Jun 24, 2014
WE BOUGHT THE VEHICLE NEW FROM KIA DEALER WITH 8000 MILE IN MARCH 2013 AND WE DID ALL THE MAINTENANCE AS PRESCRIBED . V6 3.6L 4X4 AFTER 14 MONTHS WHILE DRIVING APPROXIMATELY AT 20 - 25 MPH, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THIS HAPPENED 2 TIMES IN 4 DAYS IN SAME CIRCUMSTANCES. THE MIL CAME ON FRIDAY 20 JUNE AND STAY ON UNTIL SATURDAY 21 JUNE. IT HAPPENED AGAIN ON SUNDAY 22 JUNE AT ALMOST THE SAME SPEED. WE TAKE IT AT ONE CLOSE SHOP AND THEY READ THE CODES P2110; P2106; P0638 WHICH ARE POWER TRAIN RELATED AND THROTTLE ACTUATOR CONTROL RANGE /PERFORMANCE. THEY DIDNT ERASE THE CODES. I DONT KNOW THE REASON BUT ON MONDAY 23 JUNE THE MIL WENT OFF AGAIN. THE CAR IS FUNCTIONING NORMAL NOW BUT I DONT KNOW WHAT TO DO I WONDER IF THE CODES ARE STORED IN THE ECM. THIS SEEM TO BE VERRY DANGEROUS IT CAN HAPPEN ANYWHERE AND ANYTIME AND I WONDER WHY KIA DIDN'T MAKE A RECALL CAUSE I SEE A LOT A COMPLAINTS AS MINE. I WILL TAKE IT TO THE DEALER AND KEEP YOU INFORMED, I HOPE THEY WILL FIX IT UNDER WARANTY. ANYWAY THIS WILL BE MY LAST KIA!!! *TR
Vehicle speed control, Engine, Jun 4, 2014, crash
WE HAVE OWNED OUR KIA FOR 9 MONTHS, IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND NOW ITS IN THE SHOP AGAIN. THE VEHICLE WILL COME TO A COMPLETE STOP WHEN GOING FULL SPEED, WE WERE GOING 45MPH FOR THE LAST INCIDENT AND THE KIA CAME TO A COMPLETE STOP OUT OF NO WHERE AND THE ENGINE SHUT WAS STILL ON BUT IDLE HIGH AND WOULD NOT GO ANYWHERE UNTIL YOU TURNED THE KIA OFF, WAITED FOR 15-20MINS FOR IT TO "REPROGRAM" AND THEN IT HAD ENOUGH POWER TO MOVE SLOWLY OUT OF THE ROAD. AFTER GETTING IT HOME MY HUSBAND CALLED THE DEALERSHIP THE FIRST TIME AND THEY HAD NO IDEA WHAT WAS WRONG SO THEY SENT US TO ANOTHER DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG AT THE TIME BUT IF IT HAPPENS AGAIN TO BRING IT BACK, WELL 9 MONTHS LATER WE ARE STILL HAVING ISSUES AND ARE NOT ABLE TO DRIVE IT WITHOUT FEAR THAT IT WILL JUST RANDOMLY SHUT DOWN IN THE ROADWAY. THE ONE TIME IT DID IT WE WERE ON THE INTERSTATE, AS A PARENT MY KIDS CAN NOT RIDE IN A VEHICLE THAT KEEPS DOING THIS AND KIA WILL NOT FIX THE ISSUE. *TR
Vehicle speed control, Engine, Jun 2, 2014
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Steering, Power train, Service brakes, Engine, May 31, 2014
I HAVE A 2013 KIA SORENTO V-6. APPROX. 6 MTHS INTO OWNING THE VEHICLE, WHILE ACCELERATING TO TURN RIGHT AFTER STOPPING AT A STOP SIGN, THE ENGINE DIED AND CAR LOST ALL POWER. THE CAR WAS STUCK AT A 45 DEGREE ANGLE 1/2 WAY INTO THE LANE OF TRAFFIC. I WAS LUCKY THAT NO-ONE WAS COMING OR I WOULD HAVE BEEN T-BONED. THE CAR DASH WAS COMPLETELY DARK WITH NO LIGHTS WHATSOEVER, NO BRAKES AND NO STEERING (SINCE BOTH ARE POWER). I HAD NO IDEA WHAT HAPPENED AND HAD A LOT OF TROUBLE GETTING THE CAR INTO NEUTRAL TO ATTEMPT RE-START. AFTER SEVERAL ATTEMPTS, IT FINALLY DID RE-START. TOOK IT TO KIA WHO WAS UNABLE TO DUPLICATE THE PROBLEM. SECOND TIME (11 MTHS), I WAS ACCELERATING FROM STOPPING AT A STOP LIGHT - ENGINE DIED AND CAR LOST ALL POWER, NO STEERING OR BRAKES - NO DASH LIGHTS. CARS HAD TO GO AROUND ME AND I WAS PRAYING I DIDN'T GET REAR-ENDED. AGAIN, CAR STARTED AFTER SEVERAL ATTEMPTS. THIRD TIME (12 MTHS), WAS AT THE BOTTOM OF A FREEWAY OFF-RAMP. ATTEMPTED TO GO AFTER LIGHT TURNED GREEN AND ENGINE DIED - AGAIN LOST ALL POWER - NO DASH LIGHTS, STEERING OR BRAKES - CARS HAD TO GO AROUND ME. FOURTH TIME (17 MTHS) STALLED IN PARKING LOT WHEN I STOPPED AT INTERSECTION TO TURN LEFT - SAME SYMPTOMS. THIS CAR IS DANGEROUS! KIA NEEDS TO RECALL AND CORRECT THIS PROBLEM BEFORE A SERIOUS ACCIDENT OCCURS AND SOMEONE DIES. I'M AFRAID EVERY TIME I DRIVE IT. HUGE SAFETY ISSUE! NHTSA, PLEASE DO SOMETHING. *TR
Engine, May 29, 2014
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN AT A STOP SIGN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Engine, May 29, 2014
VEHICLE SHUT DOWN WHILE IN MOTION OR MAKING A LEFT TURN OR A RIGHT TURN AT 25-35 MPH... IT IS UNSAFE TO DRIVE.. I HAVE TAKEN THE CAR TO THE DEALER NUMEROUS OF TIME AND THEY STILL HAVEN'T FIXED THE PROBLEM AND MY WIFE AND KIDS ARE THE ONE THAT ARE ALWAYS IN THERE.. *TR
Electrical system, Vehicle speed control, Engine, May 6, 2014
AS I WAS DRIVING AT ABOUT 15-20MPH THE CAR SHUT OFF COMPLETELY AS I WAS MAKING A LEFT HAND TURN WITHOUT WARNING. THIS IS THE THIRD TIME AT DIFFERENT SPEEDS SINCE WE PURCHASED THE VEHICLE IN JANUARY 2014. WE HAVE TAKEN IT TO KIA DEALERSHIP FOR REPAIR, REGULAR OIL CHANGES AND MAINTENANCE. THEY WERE UNABLE TO FIND ANYTHING WRONG , READ ANY CODES WITH COMPUTER OR DUPLICATE THE PROBLEM. I AM VERY CONCERNED AS THIS IS OUR FAMILY CAR AND IT IS A DRIVING HAZARD NOT KNOWING WHEN IT WILL SHUT OFF WITH NO WARNING, NEXT TIME IT COULD BE IN THE MIDDLE OF THE INTERSECTION OR FREEWAY! WE PLAN ON TAKING BACK TODAY TO DEALERSHIP. *TR
Electrical system, Engine, Apr 30, 2014
I WAS DRIVING IN TRAFFIC AND ALL OF A SUDDEN, THE CAR DIES. THE LIGHTS ON THE DASHBOARD ILLUMINATE. I HAD TO PUT THE CAR IN PARK, THEN TRIED STARTING THE CAR AGAIN. AFTER 2 TIMES, THE CAR TURNED BACK ON FINE. I BROUGHT THE CAR TO THE DEALER AND THERE COULDN'T REPLICATE THE PROBLEM AND DIDN'T FIND ANY COMPUTER CODES STORED. THIS IS QUITE A SAFETY HAZARD AND NOW I DON'T FEEL SAFE DRIVING THE CAR, ESPECIALLY WITH MY KIDS IN THE CAR. *JS
Engine, Apr 29, 2014
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 7/25/14*CN
Power train, Electrical system, Engine, Apr 26, 2014
FIRST INCIDENT : AFTER A FULL STOP AT RED LIGHT, AS CAR TOOK OFF, ENGINE STALLED OUT. HAD TO TRY SEVERAL TIMES TO RESTART ENGINE. AFTER RESTARTED, THE CAR DROVE FINE. SECOND INCIDENT : AFTER SLOWING DOWN THE CAR TO ABOUT 3MPH AND REACCELERATING, ENGINE STALLED OUT. AFTER A FEW TRIES TO RESTART THE ENGINE, IT RESTARTED AND DROVE FINE. *TR
Engine, Apr 1, 2014
I HAVE A 2013 KIA SORENTO THAT HAS LOST POWER NUMEROUS (10-15) TIMES. IT HAS OCCURRED IN MULTIPLE SETTINGS, AT LIGHTS, DRIVING DOWN THE STREET, BUT MOSTLY WHILE DRIVING DOWN A VERY BUSY INTERSTATE AT 65-70 MILES AN HOUR. THIS CAR IS GOING TO GET ME, ONE OF MY GRANDBABIES OR SOMEONE ELSE KILLED! ONCE I TURN ON MY HAZZARDS AND GET THE CAR OVER TO THE SIDE OF THE ROAD/MEDIAN, TURN IT OFF AND BACK ON IT STARTS AND CONTINUES ON DOWN THE ROAD WITH THE ENGINE LIGHT ON. THE FIRST TIME I TOOK IT IN THEY TOLD ME THE SEAL ON THE GAS TANK WAS BAD AND THEY REPLACED IT. THE SECOND TIME I TOOK IT IN THEY TOLD ME THE COMPUTER COULDN'T FIND ANYTHING WRONG. I'M TAKING IT IN FIRST THING TOMORROW MORNING AS IT HAPPENED ON THE INTERSTATE AGAIN THIS MORNING, WONDER WHAT THEY'LL TELL ME THIS TIME?! I SHOULD HAVE STUCK WITH MY 9 YEAR OLD CHEVROLET, NEVER HAD A SINGLE PROBLEM. PLEASE, PLEASE INVESTIGATE THIS PROBLEM AND FORCE AND FIND A FIX" BEFORE" PEOPLE ARE KILLED! *TR
Engine, Mar 27, 2014
ENGINE STALLED A TOTAL OF 8 TIMES WHILE IN MOTION SINCE 6/13/12, THE DATE OF PURCHASE OF THIS NEW CAR. THIS CAR HAD BEEN TAKEN INTO THE DEALER MULTIPLE TIMES. KIA HAS SAID IT CANNOT DIAGNOSE THE PROBLEM. *TR
Engine, Mar 24, 2014
I HAVE OWNED THIS CAR FOR 1 WEEK AND WHILE DRIVING IN THE MIDDLE OF TRAFFIC AT ABOUT 35 MPH IT COMPLETELY SHUT OFF! I ALMOST CAUSED A MAJOR ACCIDENT! *TR
Engine, Mar 23, 2014
WE HAVE 2013 KIA SORENTO, IT IS BEEN FEW MONTHS WE HAVE THIS PROBLEM OF SHUTTING ENGINE DOWN WHEN DRIVING IN SLOW SPEED AROUND 35 TO 40 MILES SOMETIME LESS AND SOMETIME STOPPING AT TRAFFIC LIGHT OR STOP SIGN, ALSO WE NOTICED IF WE GO OVER THE STREET BUMPS OR DOWN HILL LIKE ENTERING UNDERGROUND PARKING. BEEN IN DEALER TOO MANY TIMES, BEEN CONTACT BY CORPORATE OFFICE; EVERY TIME WE TOOK THE CAR TO THE DEALER THEIR ANSWER WAS, WE DROVE WE COULD NOT FIND ANY PROBLEM AND WE HAVE TO TAKE THE CAR BACK, BECAUSE THEY ARE DRIVING IN HWY WITH 70 OR HIGHER SPEED. FEW MONTHS BACK DEALER CALLED AND INFORMED US WE HAVE RECALL BY KIA AND IT IS RELATED TO YOUR PROBLEM, THEY FLUSH THE SOFTWARE AND LOAD NEW. CAR WAS RUNNING FINE UNTIL FEW DAYS AGO SHUTS DOWN TWO TIMES IN THREE DAYS IN MALLS PUBLIC PARKING PLACE AND ONCE AT STOP SIGN AND BOTH TIMES CAUSE PROBLEM FOR OTHER CARS. WE TOOK THE CAR BACK TO KIA DEALER AND THEY CALLED US BACK AGAIN WITH NO RESULT. I LEFT THE CAR AT DEALER AND NOT GOING TO GET IT BACK UNTIL THEY RESOLVE THIS ISSUE OR GIVE US OUR DOWN PAYMENT BACK. THIS IS NOT SAFE FOR MY SELF AND MY FAMILY AND OTHER DRIVERS AND THEIR FAMILY BUT I GUESS KIA CORP DOESN'T CARE AND JUST WANTS TO MAKE MONEY. *TR
Engine, Mar 14, 2014
ENGINE DIES OUT UNEXPECTEDLY. DRIVING AT LOW SPEEDS THE CAR WILL SHUT OFF. THIS HAS HAPPENED AT LEAST 3 TIMES. ONCE WAS IN A PARKING LOT. I WAS DRIVING SLOWLY AND ALLOWING PEDESTRIANS TO CROSS IN FRONT OF ME. AS I STOPPED FOR A PERSON THE ENGINE COMPLETELY SHUT OFF. I HAD TO PUT IT INTO NEUTRAL AND RESTART IN ORDER TO MOVE. SEEMED FINE AFTER THAT. SECOND TIME WAS IN STOP AND GO TRAFFIC. CRAWLING ALONG AND STOPPING. AS I SLOWLY MOVED FORWARD CAR DIED. AGAIN HAD TO THROW IT INTO NEUTRAL AND RESTART IT. THIRD TIME WAS STOPPED AT A STOP SIGN. STARTED TO TURN RIGHT FROM STOP SIGN AND CAR DIED. AGAIN HAD TO RESTART. THIS IS A DANGEROUS PROBLEM. IF I WAS STOPPED THEN PULLED INTO FAST ONCOMING TRAFFIC AND IT DIED I COULD BE HIT. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM THEREFORE CANNOT FIX IT. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ABOUT THIS. KIA NEEDS TO DETERMINE THE CAUSE OF THE ISSUE BEFORE SOMEONE IS KILLED. *TR
Engine, Mar 3, 2014
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,903. *TR
Vehicle speed control, Engine, Feb 17, 2014
WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH THE CAR'S ACCELERATOR STOPPED WORKING AND THE ENGINE LIGHT CAME ON. I WAS IN THE LANE NEXT TO THE FAST LANE IN LOS ANGELES. I QUICKLY TURNED ON MY HAZARD LIGHTS AND PULLED OVER ABOUT 5 LANES TO THE SHOULDER. THANK GOODNESS IT WAS LATE AT NIGHT AND I WAS ABLE TO PULL OVER SAFELY. I HAD FOUR KIDS IN THE CAR DRIVING HOME FROM MAGIC MOUNTAIN! I TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WORKED FINE THE REST OF THE WAY HOME ALTHOUGH I DID STAY IN THE SLOW LANES IN CASE IT HAPPENED AGAIN. THIS HAPPENED ON A SATURDAY. ON SUNDAY MY HUSBAND DROVE THE CAR A FEW MILES TO HAVE LUNCH. THE ENGINE LIGHT WAS ON WHEN HE LEFT BUT THEN TURNED OFF WHEN HE WAS ON HIS WAY HOME. TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY SAID I NEEDED A COMPUTER UPDATE AND THAT WOULD FIX THE PROBLEM. THEY LET ME KNOW THIS HAS HAPPENED TO OTHER CARS AND THE COMPUTER UPDATE HAS WORKED. VERY DISAPPOINTED IN KIA KNOWING THIS HAS HAPPENED AND NOT SENDING A LETTER OR LETTING US KNOW ABOUT THE PROBLEM TO HAVE US COME IN AND GET THE UPDATE DONE. WE COULD HAVE BEEN IN A SERIOUS ACCIDENT RESULTING IN DEATH. I HOPE THIS FIXES THE PROBLEM. THIS IS THE FIRST KIA I HAVE OWNED AND HAVE LOVED THE CAR UP UNTIL THIS POINT. *TR