2013 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 981 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Sorento model years with reports.
Of the 2013 reports, 23 involved a crash and 44 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints
981 reports, newest first.
Engine, Feb 7, 2020
MY DAUGHTER WAS DRIVING ON THE INTERSTATE GOING 65 MPH WHEN SHE HEARD A HELICOPTER LIKE NOISE AND THE MOTOR SHUT OFF. SHE WAS IN HEAVY TRAFFIC AND JUST MANAGED TO CROSS 2 LANES OF TRAFFIC AND GET OFF THE ROAD. CAR DOES NOT EVEN CRANK OVER. MECHANIC SAYS MOTOR IS SEIZED UP.
Electrical system, Feb 4, 2020
ON 02/04/2020 DROVE VEHICLE FOR ABOUT 15 MINUTES AND WHEN I PARKED THE VEHICLE, PUT THE AUTOMATIC TRANSMISSION SHIFTER IN PARK, TURNED OFF THE ENGINE AND ATTEMPTED TO REMOVE THE KEY. THE KEY WAS STILL IN IGNITION AND COULDN'T GET KEY TO RELEASE. HAD TO RESTART THE VEHICLE, TOOK SHIFTER OUT OF PARK AND THEN PUT BACK INTO PARK, STRAIGHTENED STEERING WHEEL AND TURN OFF VEHICLE AND WAS ABLE TO REMOVE IGNITION KEY. THIS HAS HAPPENED OVER 15 OR MORE TIMES SINCE OWNING VEHICLE AND I HAVE ASKED LOCAL DEALER WHO PERFORMS ROUTINE MAINTENANCE TO CHECK FOR PROBLEM IN THE PAST AND THEY CANNOT FIND ANYTHING WRONG.
Air bags, Jan 27, 2020
AIRBAG WARNING LIGHT IS ON & THEY MAY NOT DEPLOY ACCORDING TO THE MANUFACTURER. I FIND MANY KIA MODELS/OWNERS REPORT THIS SAME PROBLEM. SHOULD BE COVERED W/A RECALL!, REFUND, ETC. OWNERS ARE NOT AT FAULT & AGE OR "NORMAL WEAR & TEAR" OF THE VEHICLE IS NOT TO BLAME! NHTSA SHOULD HAVE REQUIRED THE KIA/HYUNDAI CORP. TO ORDER A RECALL OR NOTIFY OWNERS THEY'D FIX THIS IF IT HAPPENED. REPAIR IS BETWEEN $800-$2100+!
Power train, Electrical system, Engine, Jan 25, 2020
I WAS DRIVING ON THE INTERSTATE AND AT 70 MPH I HAD SUDDEN POWER FAILURE AND THE THE ENGINE COMPLETELY DIED. AFTER ABOUT 30 MINUTES IT STARTED UP JUST LONG ENOUGH TO GO A HALF A MILE AND IT DID THE SAME THING. 10 HRS LATER IT STARTED UP AGAIN AND WE WERE ABLE TO HAVE A DIAGNOSTIC READING DONE WHICH SHOWED NOTHING. THE BATTERY AND ALTERNATOR WERE TESTED AND ARE BOTH WORKING COMPLETELY FINE. LATER ON IT RAN FINE FOR ABOUT AN HOUR AND THEN SUDDENLY DID THE SAME THING AGAIN.
Engine, Jan 15, 2020
MY NAME IS [XXX] . MY DAUGHTER HAD A 2013 SORRENTO... TOOK GREAT CARE AND DID THE SCHEDULED OIL CHANGES ... NOW I HAVE THE VEHICLE BECAUSE SHE DIED 2017. DID NOT DRIVE IT MUCH.. IT HAS AROUND 40000 MILES . 2018 THE ENGINE FROZE UP. I COULD START IT. I HAD IT TOWED TO THE CANTON MICHIGAN KIA DEALERSHIP ... I WAS TOLD THEY WOULD PUT A NEW ENGINE IN BECAUSE IT'S THEIR FAULT. JUST NEED TO HAVE THE PROPER PROCEDURES TO GET AN APPROVAL FROM KIA... AFTER WEEKS THEY CAME BACK AND SAID NO UNLESS I CAN PROVE EVERY 6 MONTHS SHE AND MYSELF HAD SCHEDULED OIL CHANGES. I'M 90 YEARS OLD AND TRYING TO CALL THE DIFFERENT KIA DEALERSHIPS TO GET RECORDS. AND I HAD OTHER PEOPLE DO OIL CHANGES. I WOULD NOT BUY AN SORRENTO. I PUT TO BATTERIES IN IT THINKING MY PROBLEM WITH THE CAR WAS THAT. NOW THE CAR IS SITTING IN THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Jan 15, 2020
HEAD LIGHT KEEP BURNING.. THE PASSENGER ONE.. LADY 3 MONTHS I HAVE CHANGED THREE TIMES THE HEAD LIGHT
Air bags, Engine, Jan 10, 2020
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPMS DROPPED TO ZERO. IN ADDITION ON ANOTHER OCCASION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (NEMET KIA LOCATED AT 153-03 HILLSIDE AVENUE, JAMAICA, NY 11432) FOR A DIAGNOSIS WHICH WAS INCONCLUSIVE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Air bags, Jan 9, 2020, crash
INVOLVED IN A CAR ACCIDENT WHILE TRAVELING ON HIGHWAY.SOMEONE HIT ME VERY HARD LOST CONTROL OF THEIR VEHICLE. AIRBAGS DID NOT DEPLOY AT ALL.
Other or unspecified, Jan 9, 2020
AFTER DRIVING TO AN APPOINTMENT AND PARKING, I ATTEMPTED TO OPEN MY DRIVER'S SIDE PASSENGER DOOR TO GET MY SERVICE DOG OUT WHEN THE DOOR HANDLE COVER POPPED OFF AND HANDLE CAME OFF IN MY HAND. UPON INSPECTION, I NOTICED THERE WAS NO DAMAGE TO THE HANDLE ITSELF, BUT THE DOOR HANDLE COVER HAD SNAPPED WHERE THE SCREW FROM THE DOOR IS MEANT TO SECURE THE PIECE TO THE DOOR. WHEN I WENT TO KIA, THEY EXPLAINED KIA HAD ACKNOWLEDGED A PROBLEM WITH THESE PARTICULAR HANDLES BREAKING, AND THE FIX WAS A NEW DOOR HANDLE ASSEMBLY; HOWEVER, EVEN THOUGH MANY PEOPLE HAVE HAD THIS PROBLEM, KIA HAS NOT ISSUED A RECALL OR OFFERED AN EXTENDED WARRANTY TO THOSE INDIVIDUALS AND REQUIRE THOSE AFFECTED TO REPLACE THEM AT THE OWNERS EXPENSE, WHICH IS OVER $150 WITHOUT LABOR COST INCLUDED. THIS ISSUE IS A SAFETY HAZARD (WITHOUT THE HANDLE, YOU CAN'T OPEN THE DOOR FROM THE OUTSIDE) AND MANY KIA OWNERS HAVE COMPLAINED ABOUT THIS VERY ISSUE VIA ONLINE FORUMS, AND YET KIA STILL REFUSES TO OFFER A RECALL OR WARRANTY EXTENSION! THE FACT THEY DON'T OFFER A REPLACEMENT HANDLE COVER, BECAUSE IT WOULD CONTINUE TO POSE THIS PROBLEM, AND STATE THE FIX BEING A NEW COMPLETE DOOR ASSEMBLY SHOULD MERIT THEIR EXTENDING A WARRANTY FIX OR RECALL.
Structure, Seats, Jan 6, 2020
MY CHILD WHO IS CURRENTLY 13, HAS MANAGED TO PULL THE REAR PASSENGER HANDLE OFF THE VEHICLE TWICE IN THE 6 YEARS WE HAVE OWNED IT REQUIRING REPLACEMENT BOTH TIMES AS THE PIECE HOLDING THE HANDLE IN IS PLASTIC AND HAS SHATTERED. THE FIRST TIME HE WAS ONLY 7. IT IS UNACCEPTABLE FOR A DOOR HANDLE TO BE ABLE TO BE DESTROYED BY A CHILD MULTIPLE TIMES. ALSO, THE HANDLE WHICH ALLOWS THE SECOND ROW SEAT TO FOLD FORWARD FOR PASSENGERS TO GAIN ACCESS TO THE THIRD ROW DOES NOT WORK. WE HAVE ASKED FOR THIS TO BE FIXED AT THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE BEEN UNABLE TO GET IT TO WORK PROPERLY EITHER. OBVIOUSLY BOTH OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS STATIONARY.
Engine, Jan 2, 2020
WHILE DRIVING ON THE INTERSTATE WITH MY FAMILY OF FOUR, THE ENGINE SEIZED WITHOUT WARNING. WE WERE TAKING THE OFF RAMP FROM ONE INTERSTATE TO MERGE ONTO ANOTHER WITH NO POWER. LUCKILY WE WERE IN THE LANE CLOSEST TO THE SHOULDER AND NOT ALREADY IN THE FAR LEFT FAST LANE WITH LITTLE TO NO ROOM TO SAFELY GET OUT OF TRAFFIC. MECHANIC NOTED THAT THERE WAS ADEQUATE CLEAN OIL. WILL COST $7,000 TO REPLACE ENGINE. THOUGH KIA HAS A RECALL FOR OTHER ENGINES, THIS ONE IS NOT (YET) PART OF THEIR RECALL.
Engine, Dec 31, 2019
THE ENGINE SEIZED WHILE I WAS DRIVING ON THE INTERSTATE. THE ENGINE DID HAVE A MINOR OIL LEAK SINCE THE TIME OF PURCHASE FROM THE DEALERSHIP, IT WAS MONITORED AND REPLINISHED REQULARLY AND HAD BEEN DONE THE SAME DAY THE ENGINE SEIZED.
Electrical system, Wheels, Service brakes, Dec 31, 2019
THREE WARNING LIGHTS CAME ON SIMULTANEOUSLY WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. THE WARNING LIGHTS WERE THE ABS, TRACTION CONTROL, AND DOWN HILL. I TOOK IT TO PRECISION TUNE FOR A DIAGNOSIS AND WAS TOLD I NEED A PASSENGER REAR WHEEL SPEED SENSOR.
Visibility, Dec 26, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMALLY LOUD POPPING SOUND AND NOTICED THAT THE SUN ROOF HAD EXPLODED. THE CONTACT STATED THAT THE SUN ROOF WAS NOT IMPACTED BY A FOREIGN OBJECT OR DEBRIS. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SAFELITE AUTO GLASS WHERE THE FRACTURED SUN ROOF WAS REMOVED AND PLASTIC WAS TAPED TO THE ROOF OF THE VEHICLE. SANDS KIA (13474 N AUTOSHOW AVE, SURPRISE, AZ 85388, (623) 474-3344) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Steering, Electronic stability control (ESC), Engine, Dec 23, 2019
WE EXPERIENCED LITERALLY EVERYTHING DESCRIBED ON THE LAST LETTER FOR THE RECALL ON OUR 2013 KIA SORENTO'S ECU, INCLUDING THE VEHICLE SHUTTING OFF IN THE MIDDLE OF ACTIVE INTERSECTIONS, HIGHWAY, AND NORMAL DRIVING OPERATION(S). MY WIFE AND I OWN A VEHICLE (2013 KIA SORENTO), THAT IS THE SUBJECT OF YOUR "VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU)". AFTER THE ECU UNIT WAS REPLACED WE RECEIVED THE ATTACHED LETTER FROM KIA THAT STATES HE HAS A WARRANTY ON THE ENGINE FOR AS LONG AS WE OWN THE VEHICLE. DESPITE THIS LETTER, WE'VE BEEN TOLD BY KIA USA CORPORATE AND LITHIA KIA OF ANCHORAGE THAT OUR VEHICLE IS NO LONGER COVERED BY A WARRANTY DUE TO MILEAGE. I EXPECT SOMEONE IN A HIGHER LEVEL MANAGEMENT TO EXPLAIN, ASFORMERLY REQUESTED. AS OF DECEMBER 23, 2019, WE HAD OUR VEHICLE TOWED TO LITHIA KIA OF ANCHORAGE TO ATTEMPT TO HAVE THE VEHICLE DIAGNOSED, AND COMMUNICATE WITH KIA USA. KIA HAS DECIDED TO STOP COMMUNICATING WITH US AND WILL NOT SHARE ANY INFORMATION WITH OUR LAW FIRM, PER THEIR OWN GUIDANCE. WE ARE HOPING THIS WILL COMPLETE THIS TEDIOUS METHOD OF VEHICLE REPAIR(S). KIA NEEDS TO EXPLAIN TO US WHY IT WILL NOT HONOR THE WARRANTY AS STATED IN THE LETTER. I AM A RETIRED DISABLED VETERAN AND CAN BE REACHED AT ANY HOUR. PER MY LAW FIRM'S INSTRUCTION(S), WE HAVE CONTACTED AND FILED A CLAIM THROUGH THE STATE OF ALASKA ATTORNEY GENERAL'S OFFICE AS WELL.
Electrical system, Exterior lighting, Dec 21, 2019
THE REAR TAILLIGHTS KEEP GOING OUT AND MAKING THE LICENSE PLATE LIGHT GO OUT TOO SO IT MAKING THE REAR OF THE CAR UNVIABLE WHEN DRIVING AT NIGHT IT'S A BIG SAFETY ISSUE CAN REPLACE THE BULBS AND THEN THEY GO OUT AGAIN
Vehicle speed control, Engine, Dec 20, 2019
I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY UPGRADED SOFTWARE BUT GAVE NO FURTHER EXPLANATION. EVERYTIME I GET MY OIL CHANGE ITS ALMOST EMPTY. THE PAST 2 OIL CHANGES THERE HAS BEEN ALMOST NO OIL. YESTERDAY, I WAS DRIVING, ON THE HIGHWAY AND CHECK ENGINE, OIL, BATTERY, LIGHT CAME ON FLASHING AND THE CAR STALLED IN THE MIDDLE LANE OF THE HIGHWAY. I WAS ABLE TO PULL OVER AND CALL A TOW TRUCK. I TURNED THE VEHICLE OFF AND 15 MIN LATER WHILE WAITING FOR TOW TRUCK I TRIED TO TURN IT ON AND IT CAME ONE. I CANCELED THE TOW AND I AM AT THE DEALERSHIP TODAY . MY CAR IS NOT LEAKING OIL ANYWHERE AND I KNOW THERE HAS BEEN A ENGINE RECALL ON MY MAKE, MODEL AND YEAR. I AM AFRAID OF THE COST OF THE REPAIR AND THE SAFETY OF A VEHICLE THAT STOPS IN THE MIDDLE OF THE HIGHWAY.
Electrical system, Exterior lighting, Dec 19, 2019
LIGHTING HAS WENT OUT MULTIPLE TIMES, BOTH HEADLIGHTS AND NOW TURN SIGNALS. WHEN HEADLIGHT GO OUT, IT OFTEN MELTS THE LIGHT BULB SOCKET AND BURNS WIRES. WHEN THE TURN SIGNAL WENT OUT, THE BULB BURNING OUT CAUSED THE COMPUTER TO SHORT OUT, BY DESIGN ACCORDING TO THE SERVICE TECHNICIAN. LIGHTS RANDOMLY GO OUT WITHOUT WARNING, OFTEN FLICKERING, ESPECIALLY WHEN HITTING BUMPS.
Engine, Dec 18, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO KEARNY MESA KIA (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 365-8763) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *LN
Structure, Dec 15, 2019
THE BACK DOOR ON PASSENGER SIDE HANDLE FELL OFF, TAKING TO KIA TOMORROW BUT GETTING SENSE THERE CLAIMING NO ISSUE
Engine, Dec 6, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT RECEIVED ASSISTANCE WITH PUSHING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE SEIZED AND NEEDED TO BE COMPLETELY REPLACED. THE CONTACT CALLED THE MANUFACTURER AND RECEIVED A CASE NUMBER. THE CONTACT SCHEDULED TO HAVE THE VEHICLE TOWED TO CAROLINA KIA OF HIGH POINT (2445 N MAIN ST, HIGH POINT, NC 27262, (866) 824-7081). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Engine, Nov 26, 2019
I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY REPLACED THE DIPSTICK,.NO EXPLANATION WHY BUT THE LEVEL LINES ARE DIFFERENT. RECENTLY TOOK IT BACK TO THE DEALERSHIP FOR A GRINDING, VIBRATION NOISE IN THE FRONT END, NO ISSUE REPORTED. THE PAST 2 OIL CHANGES WHICH I DO EVERY 3K.MILES THERE HAS BEEN NO OIL. YESTERDAY, I WAS DRIVING, STILL HAD ABOUT 1K MILES LEFT BEFORE THE 3K MILE OIL CHANGE AND MY OIL LIGHT STARTED FLASHING. IMMEDIATELY TOOK IT TO MY MECHANIC WHO AGAIN SAID THERE WAS NO OIL. MY CAR IS NOT LEAKING OIL ANYWHERE.
Other or unspecified, Engine, Nov 24, 2019
I ALREADY FILED A CLAIM THE OTHER DAY, BUT NOW MY 2013 SORENTO HAS GOTTEN EVEN WORSE! MY CAR STALLED ON THE HIGHWAY GOING AROUND 65-70 MPH, AND POWER STEERING AND ACCELERATION COMPLETELY CEASED. AFTER GETTING HOME AND CALLING TO REPORT THIS, I TOOK IT FOR A TEST DRIVE, AND MY ENGINE HAS A VERY LOUD KNOCKING SOUND COMING FROM IT, AND IT DRIVES EXTREMELY ROUGH. I NEVER HAD ANY WARNING SIGNS PRIOR TO THIS, AND NOW MY CHECK ENGINE LIGHT HAS BEEN BLINKING. I HAVE ALWAYS KEPT UP WITH THE MAINTENANCE AND OIL CHANGES ON MY VEHICLE, AND NOW IT IS THROWING A "P1326" CODE. IT STALLED TWICE PRIOR TO THIS WHILE DRIVING. I DON'T UNDERSTAND HOW MY ENGINE WASN'T RECALLED PRIOR TO THIS WHEN THERE WAS AN ENGINE RECALL ON MY EXACT YEAR AND MODEL FOR ROD BEARING WEAR! THIS IS MY ONLY FORM OF TRANSPORTATION, AND KIA IS AWARE OF THESE PROBLEMS BUT JUST KEEPS THROWING BANDAIDS ON THE ACTUAL PROBLEM! WHEN IS THIS GOING TO END? ENGINES ARE CATCHING ON FIRE, PEOPLE (INCLUDING MYSELF) ARE STALLING AT HIGH SPEEDS ON THE ROAD DUE TO THEIR FAULTY CRAFTSMANSHIP! I WANT ANSWERS!! HOW MANY PEOPLE WILL HAVE TO DIE BEFORE THEY DO SOMETHING ABOUT THIS? I EITHER WANT A RECALL ON MY ENGINE, OR I WANT A WARRANTY TO COVER THE PROBLEM THEY ARE ALREADY AWARE OF! I REFUSE TO PUT MINE OR MY DAUGHTER'S LIFE IN JEOPARDY BECAUSE KIA DOES NOT WANT TO OWN UP TO THEIR PROBLEM! THERE ARE THOUSANDS OF COMPLAINTS, WHEN WILL THIS END?! I'M STILL PAYING ON A CAR I CAN'T EVEN DRIVE DUE TO MANUFACTURER ERROR!! THIS IS RIDICULOUS! I WILL NEVER OWN ANOTHER KIA DUE TO THEIR SAFETY VIOLATIONS, AND I CAN'T WAIT UNTIL I CAN GET RID OF THIS CAR AND NOT HAVE TO WORRY ABOUT OUR SAFETY ANY LONGER. I WANT SOMETHING DONE NOW! I WILL NOT STOP UNTIL SOMETHING IS DONE ABOUT THIS.
Electrical system, Vehicle speed control, Engine, Nov 20, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER, INCLUDING POWER STEERING, BRAKING, AND ACCELERATION. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD TO A STOP. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Engine, Nov 18, 2019
DRIVING ON FREEWAY, ENGINE SEIZED. ENGINE IS BLOWN.ENGINE ONLY HAS 34000 MILES ON IT.