2013 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 981 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Sorento model years with reports.
Of the 2013 reports, 23 involved a crash and 44 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints
981 reports, newest first.
Engine, Jun 14, 2016, fire
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND FOLLOWED BY A LOUD METAL NOISE COMING FROM UNDER THE VEHICLE. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD WHERE THE CONTACT NOTICED OIL DRIPPING UNDER THE VEHICLE AND THE ENGINE WAS HOT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Fuel/propulsion system, May 25, 2016
CAR WAS PARKED. WENT TO START IT UP TO AND CAR WOULDN'T START. ENGINE KEPT TURNING OVER AND OVER. FIRST FEW TIMES THIS HAPPENED, I WAS EVENTUALLY ABLE TO GET THE CAR STARTED BUT IT WOULD SHAKE, VIBRATE, AND HESITATE WHILE DRIVING. EVENTUALLY, I WENT TO START THE CAR FROM PARK AND IT WOULDN'T START. I WAS ABLE TO GET IT STARTED BY JUMPING IT, BUT THE VIBRATIONS, SHAKING, AND HESITATION CONTINUED. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THE PROBLEM OF WERE THE RESULT OF LOW FUEL DUE TO A FAILURE WITH THE HIGH PRESSURE FUEL PUMP. WHILE DRIVING HOME ON THE HIGHWAY, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF SPEED (I.E. 65 MPH TO 20 MPH) AND SIGNIFICANT DECREASE IN POWER, WHICH IS VERY DANGEROUS. CAR HAS 71,000 MILES ON IT. ALL ROUTINE SERVICES HAVE BEEN PERFORMED ON THE CAR AT THE DEALERSHIP AND OIL HAS BEEN CHANGED ROUTINELY AS SPECIFIED.
Engine, Apr 25, 2016
I PURCHASED MY KIA NEW IN 2012. PERFORMED REGULAR MAINTENANCE. IT SHUT DOWN WHILE DRIVING AND SMOKE POURED FROM THE ENGINE. THE DEALER SAID THE BLOCK WAS CRACKED IN TWO PLACES AND THERE WAS CATASTROPHIC ENGINE FAILURE. IT HAS JUST OVER 100,000 MILES. I HAVE A VAN THAT HAS 270,000 MILES AND NEVER HAD A PROBLEM WITH THE ENGINE. THEY TOLD ME THERE WAS METAL SHAVINGS IN THE OIL. WHEN I FOUND A GARAGE TO REPLACE IT FOR $1,000 LESS, THAT MECHANIC TOLD ME HE JUST REPLACED AN ENGINE IN A 2013 KIA SORENTO THAT ONLY HAD 30K MILES ON IT. KIA DENIED THEIR WARRANTY. I BELIEVE KIA IS A COMPLETE RIP OFF. I HOPE I CAN GET THIS TRADED IN BEFORE THIS USED ENGINE DOES THE SAME THING. I WILL NEVER EVER BUY ANOTHER KIA.
Air bags, Seat belts, Service brakes, Mar 28, 2016, crash
I'VE HAD MY 2013 KIA SORENTO FOR JUST OVER 3 YEARS. I WAS IN A ONE CAR ACCIDENT AND MY SEATBELT DIDN'T RETRACT AND MY AIRBAG DIDN'T DEPLOY. I BROKE MY STERNUM AND HAVE BACK PROBLEMS. THE PROBLEMS I'VE HAD WITH MY SORENTO ARE REPLACING HEADLIGHTS, I HAD TO GET A NEW BATTERY AND BRAKES AFTER ONE YEAR. MY AIRBAG LIGHT DOESN'T GO OFF RIGHT AWAY. BEFORE MY ACCIDENT IT WAS IN THE SHOP BECAUSE MY AIRBAG LIGHT STAYED ON. NOW I HAVE NO POWER ALL MY LIGHTS STOPPED WORKING. WHEN I PUT THE TRUCK IN DRIVE AND TURN IT OFF, I CAN'T TAKE THE KEY OUT I HAVE TO PUT IT BACK IN PARK AGAIN. MY SORENTO WAS SHAKING AND MAKING NOISE WHEN THE LIGJTS STOPPED WORKING. I HAVE NO TEMP GAGE AT ALL.
Other or unspecified, Mar 22, 2016, crash
MY WAS REMOVING GROCERIES FROM HER NEW KIA WHEN IT STARTED TO ROLL AWAY WHILE THE CAR WAS IN PARK. WE CHECK KIA DEALER WE WERE ALL WAS ON WITH THE CAR THE PROBLEM HAD TO BE DIVER ERROR. THEN ON OR ABOUT NOVEMBER 20, 2015 WE RECEIVED A RECALLED FOR A TRANSMISSION PROBLEM THAT ALLOW THE KIA TO SLIDE OUT OF PARK AND INTO REVERSE WITH THE BREAK PEDAL BEING DEPRESSED.
Power train, Vehicle speed control, Engine, Mar 16, 2016
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Air bags, Mar 8, 2016
MY AIRBAG WARNING LIGHT INDICATOR HAS ILLUMINATED. WHEN RESEARCHING THE PROBLEM ONLINE, IT CAME TO MY ATTENTION THAT THIS IS A VERY COMMON PROBLEM THAT MOSTLY OCCURS IN VEHICLES THAT, LIKE MINE, HAVE JUST SURPASSED THE WARRANTY PERIOD. IF HUNDREDS OF CAR OWNERS HAVE EXPERIENCED THIS SAME SAFETY ISSUE, WHY IS IT NOT A PROBLEM COVERED UNDER A RECALL?
Engine, Mar 1, 2016
I PURCHASED THE KIA SORENTO NEW JUNE 2013. I HAD MY FIRST OIL CHANGE AT THE DEALER AT ABOUT 5700 MILES ON OR ABOUT NOVEMBER 2013. THE DEALER TOLD US THAT KIA HAD THE BEST WARRANTY AND ONLY SUGGESTED OIL CHANGES AT 7500-10,000 MILE INTERVALS. I PURCHASED THE OIL AND MY FATHER CHANGED THE OIL 2 MORE TIMES ONCE IN JULY 2014 AND AGAIN SEPTEMBER 2015. THIS VEHICLE WAS PURCHASED FOR MY WIFE WHO GAVE BIRTH TO OUR SON THREE DAYS AFTER PURCHASING THE VEHICLE. IT WAS NOT DRIVEN OFTEN BECAUSE SHE DID NOT RETURN TO WORK UNTIL OCTOBER 2013. AS A TEACHER SHE ONLY WORKED UNTIL MAY 2014 AND DID NOT RETURN TO WORK UNTIL SEPTEMBER 2015. SHE WORKED LESS THAN 10 MILES FROM HOME THEREFORE OUR MILEAGE WAS LOW. AROUND DECEMBER 9, 2015 MY WIFE SAID THE CAR WAS 'ACTING FUNNY'. I TOLD HER TO COME HOME AND I WOULD HAVE MY DAD LOOK AT IT. WHEN SHE CAME HOME THE CAR APPEARED FINE NO LIGHTS, NO WARNINGS, NO SOUNDS THAT WASN'T NORMAL. THE NEXT DAY WE WERE DRIVING AND THE CAR IT JUST STOPPED ON THE SIDE OF THE ROAD. AGAIN NO WARNING LIGHTS, OR ENGINE LIGHT NO LOW OIL LIGHT... NOTHING. WE HAD IT TOWED TO THE DEALERSHIP. THE DEALER TOOK SEVERAL DAYS TO TELL US THAT THE ENGINE WAS BLOWN BECAUSE WE DIDN'T CHANGE THE OIL ENOUGH. WE WERE NOT DUE FOR ANOTHER OIL CHANGE FOR 5000 MILES. AFTER A MONTH OF WAITING KIA TOLD ME THEY WERE NOT FIXING UNDER WARRANTY. I HAVE SPOKE TO MANY PEOPLE, DEALERSHIPS, JUNK YARDS, MECHANICS... ALL SAY AFTER ONLY 30000 ON THE CAR NO WAY IT SHOULD HAVE THAT MUCH ENGINE SLUDGE TO BLOW THE ENGINE EVEN IF IT WAS NEVER CHANGED. THIS APPEARS TO BE A MAJOR ISSUE WITH KIA AND HYUNDAI. FACT: KIA HAS HAD A PREVIOUS CLASS ACTION LAWSUIT FOR THE 2004-2009 KIA SORENTO DUE TO ENGINE ISSUES. FACT: TOYOTA HAD PREVIOUS CLASS ACTION LAWSUIT FOR THEIR ENGINE SLUDGE ISSUES. (LOST THE CASE AND IS REPAIRING THE ENGINES) FACT: HYUNDAI SONATA HAS KNOWN ISSUES - KIA AND HYUNDAI SAME COMPANY!!!!
Vehicle speed control, Engine, Feb 25, 2016
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT MANEUVER TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY TEN MINUTES. THE VEHICLE WAS TURNED OFF AND THE CONTACT WAITED APPROXIMATELY THIRTY MORE MINUTES. THE VEHICLE RESTARTED NORMALLY, BUT COULD NOT EXCEED 40 MPH. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,800.
Air bags, Feb 10, 2016
DEAR NHTSA, I WRITING TO INFORM YOU OF A FAILURE TO THE AIRBAG SYSTEM OF MY 2013 KIA SORENTO. THE INITIAL SYMPTOM OF THE FAILURE WAS AN INTERMITTENT RED AIRBAG WARNING LIGHT THAT WOULD APPEAR ON THE DRIVER'S INSTRUMENT PANEL WHILE DRIVING. WITHIN A WEEK, THE WARNING LIGHT WAS ACTIVATED ALL THE TIME WHILE DRIVING, INDICATING THE AIRBAG SYSTEM WAS NOT FUNCTIONAL. THE KIA DEALER RETRIEVED ERROR CODES B1763 AND B1764 DURING THEIR INSPECTION. THEY DIAGNOSED THE FAILURE TO BE THE "ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR" WHICH IS LOCATED IN THE FRONT-PASSENGER SEAT CUSHION. THE SENSOR IS NOT SOLD INDIVIDUALLY, BUT ONLY AS PART OF THE ENTIRE LOWER SEAT ASSEMBLY. THE DEALER QUOTED OVER $1,600 AS THE RETAIL PURCHASE PRICE. THIS INCLUDED THE SEAT COVER, CUSHION, ADJUSTABLE SEAT RAILS, AND THE ONE PART I NEEDED, THE ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR. THE ASSEMBLY PART NUMBER WAS 88200-1U210SAL AFTER TEARING DOWN MY OLD SEAT ASSEMBLY I FOUND THE FOLLOWING PART NUMBERS ON THE FAILED ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR. KIA: 88950-1U500 AUTOLIV: 611166600C IEE: 31-004117-28-10 BODYSENSE: 31-723107-15-00 MAT TEST S/N: 0400640222 THANK YOU FOR LOOKING INTO THIS FAILURE. *TR
Visibility, Jan 26, 2016
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE PANORAMIC SUN ROOF FRACTURED AND EXPLODED OUTWARD. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Electrical system, Jan 25, 2016
VEHICLE WILL NOT START AFTER SITTING OVERNIGHT. REPLACED BATTERY & AFTER APROX 1 MONTH ISSUE HAS OCCURRED AGAIN. NO ONE HAS BEEN ABLE TO DIAGNOSE THE ISSUE, THE ONLY ANSWER I GET IS TO REPLACE THE BATTERY (WHICH I DID). THE MOST RECENT OCCURRENCE WAS JAN 2016 & I HAVE KEPT BATTERY ON A SLOW DRIP CHARGER AS I CANNOT WAIT ON JUMP/TOW DAILY.
Air bags, Jan 13, 2016
AIRBAG WARNING LIGHT CAME ON MONDAY (JANUARY 11, 2016) MORNING UPON STARTING THE VEHICLE. IT DID NOT TURN OFF. IT REMAINS ON AT ALL TIMES INDICATING THAT THERE IS A PROBLEM WITH THE AIRBAGS IN THE VEHICLE. TURNING THE VEHICLE OFF DOES NOT RESET HE PROBLEM AS IT STILL PERSIST. THE AIRBAG WARNING LIGHT REMAINS ON IF VEHICLE IS IN PARK OR DRIVE OR ANY GEAR. ALSO THE AIRBAG LIGHT REMAINS ON AT ALL SPEEDS FROM STANDING TO 65MPH. AIRBAG WARNING LIGHT REMAINS ON AT THE TIME OF FILING THIS COMPLAINT WEDNESDAY JANUARY 13 2016 APPROXIMATELY 9:00AM EST I HAVE BEEN IN TOUCH WITH PARKSIDE KIA OF KNOXVILLE TN AND HAVE A SCHEDULE APPOINTMENT TO HAVE THIS INVESTIGATED ON THURSDAY JANUARY 14, 2016. I HAVE HAD TO DRIVE THE VEHICLE SINCE THIS ISSUE AROSE AND AM EXTREMELY CONCERNED AS THERE IS NO WAY FOR ME TO KNOW IF IN FACT THE AIRBAGS WILL WORK IF I AM IN AN ACCIDENT. THIS IS VERY SERIOUS TO ME AS I HAVE 4 CHILDREN ONE OF WHOM HAS A LOT OF MEDICAL NEEDS, A WIFE AND A NURSE WHO ARE OFTEN TIMES IN THE VEHICLE WITH ME. I STRONGLY URGE AN INVESTIGATION IN TO THIS BEFORE SOME ONE IS SERIOUSLY INJURED OR WORSE.
Power train, Dec 30, 2015
FRONT WHEEL, 4 CYLINDER ENGINE GROSSLY UNDER POWERED. MAKING A LEFT OR RIGHT TURN FROM STOP, THE ENGINE HESITATED ALMOST TO THE POINT OF STALLING. THIS IS A POTENTIAL HEAD-ON COLLISION EVEN ON A MODERATELY BUSY ROAD. KIA DEALER CLAIMS NO DEFECT IN VEHICLE. *JS
Engine, Dec 22, 2015
STOPPED FOR A RED LIGHT IN A RESIDENTIAL NEIGHBORHOOD. WHEN TRAFFIC LIGHT TURNED GREEN REALIZED THE CAR HAD STALLED OUT. WAS IN " DRIVE " AND WAS NOT LOW ON GAS. PUT FLASHERS ON AND SHUT OFF CAR. WAS ABLE TO RESTART CAR AND DROVE HOME. CALLED KIA IN SMITHTOWN WHERE CAR WAS PURCHASED AND WAS TOLD IF I BROUGHT IN CAR AND IT DIDN'T STALL WHILE IN THEIR CARE THE TECHS WOULDN'T BE ABLE TO TELL ME WHY IT HAPPENED.
Engine, Dec 22, 2015
STOPPED FOR A RED LIGHT IN A RESIDENTIAL NEIGHBORHOOD. WHEN TRAFFIC LIGHT TURNED GREEN REALIZED THE CAR HAD STALLED OUT. WAS IN " DRIVE " AND WAS NOT LOW ON GAS. PUT FLASHERS ON AND SHUT OFF CAR. WAS ABLE TO RESTART CAR AND DROVE HOME. CALLED KIA IN SMITHTOWN WHERE CAR WAS PURCHASED AND WAS TOLD IF I BROUGHT IN CAR AND IT DIDN'T STALL WHILE IN THEIR CARE THE TECHS WOULDN'T BE ABLE TO TELL ME WHY IT HAPPENED.
Steering, Electrical system, Electronic stability control (ESC), Dec 20, 2015
I BOUGHT A 2013 KIA SORENTO LAST NIGHT SATURDAY 12/19/2015 AND THE PAPERWORK DID NOT GET COMPLETE UNTIL AFTER 10:30PM. THE SALESMAN STATED THAT ALL COMPONENTS HAD BEEN CHECKED AND THAT ALL WAS GOOD. I LIVE A HOUR AWAY FROM THE DEALERSHIP AND WHEN I WAS ON 290 HEADING EAST AT ABOUT 70 MPH, WHEN I NOTICED THAT MY DASH AND RADIO PANEL LIGHTS START FLICKERING, MY MOTOR FELT LIKE IT IDLED DOWN A LITTLE BUT THEN IT WAS OK, BUT THEN IT HAPPENED AGAIN AND ALL THE LIGHTS IN THE RADIO AREA, STEERING WHEEL AND SPEEDOMETER AREA TURNED OFF AND IT LOST A LITTLE POWER BUT THEN THEY ALL CAME BACK ON AND I MADE IT HOME, THEN ON 12/20/15 I WAS DRIVING INTO TOWN AND AFTER ABOUT 10 MILES AT 75 MPH MY INSIDE LIGHTS STARTED FLASHING AGAIN, AND THEN WENT TOTALLY DARK. I DIDN'T LOSE ANY POWER THIS TIME BUT I'M STARTING TO FEEL PRETTY RIPPED OFF. I ALSO NOTICED TODAY THAT WHILE DRIVING ON HWY THAT WHEN YOU COME UP TO A CURVE TO THE RIGHT, THE VEHICLE JERKS TO FAR AND I ENDED UP IN THE OTHER LANE. THANK GOD THAT NO CAR WAS THERE. *DT
Vehicle speed control, Service brakes, Dec 20, 2015, crash
HIT MY BRAKES GOING ROUGHLY 30MPG (I WAS IN HEAVY TRAFFIC ON THE TOLLWAY WITH LOTS OF BRAKING AND GOING FOR SEVERAL MINUTES ALREADY), THE ABS WAS TRIGGERED AS THE CAR WAS MAKING THE JERKING/THUMPING (HOWEVER YOU DESCRIBE FEEL OF ABS), I SHOULD HAVE HAD ENOUGH SPACE TO STOP, BUT MY CAR WAS ACCELERATING IT SEEMED AT THE SAME TIME, I HIT A CAR IN FRONT OF ME, AND IT CONTINUED, LURCHED FORWARD AND HIT THE CAR A SECOND TIME ALL WHILE THE BRAKE (ONLY) WAS BEING DEPRESSED. THAT FINALLY STOPPED THE CAR. THE OTHER DRIVER THOUGHT I WAS HIT FROM BEHIND TOO SINCE THERE WERE TWO HITS...BUT I FELT THE LURCHING AND ALSO THERE IS NO DAMAGE TO THE BACK OF MY CAR, PROVING IT WAS MY CAR. THIS IS DANGEROUS!!! AFTER READING ONLINE I SEE MANY COMPLAINTS OF KIA'S LURCHING AND ACCELERATING WHEN THE BRAKES ARE APPLIED. MANY ACCIDENTS REPORTED WHILE PARKING AND THE CAR ACCELERATES SO QUICKLY IT JUMPS A CURB, HITS A TREE, OR ANOTHER CAR OR OTHER SUCH INCIDENTS. IT IS CLEAR AFTER SEARCHING "KIA SORENTO 2013 ACCELERATING WHILE BRAKING AT THE SAME TIME", THERE ARE LOTS OF REPORTS ON CAR GURUS.COM OF THIS DANGEROUS DEFECT.
Air bags, Dec 15, 2015
2013 VEHICLE WITH 60,939 MILES HAS AIRBAG SENSOR LIGHT ON IMMEDIATELY AFTER RECALL SC 124 PERFORMED. DEALER INDICATES CODES B1764 AND 1765 OCS DEFECT. DEALER STATES SENSOR DOES NOT RECOGNIZE WHEN PASSENGER IS IN SEAT, MAKING THIS A HUGE SAFETY ISSUE AND THAT NO ONE SHOULD SIT IN THIS SEAT BECAUSE A COLLISION COULD RESULT IN "TRAGEDY." KIA SAYS VEHICLE IS OUT OF WARRANTY (BY 939 MILES) AND I AM SECOND OWNER (PURCHASED THE VEHICLE WITH 12K MIKES AS CERTIFIED PRE-OWNED) THEREFORE, KIA WILL SPLIT THE REPAIR COST 3 WAYS-KIA, DEALER, ME ($2,200.00 REPAIR AND ONLY FACTORY PARTS CAN BE USED, RESULTING IN OVER $700.00 FOR ME TO PAY IF I WANT MY KIDS TO BE SAFE IN THE CAR) THERE ARE 42 OTHER REPORTS OF THIS EXACT DEFECT AT HTTP://REPAIRPAL.COM/AIR-BAG-LIGHT-INDICATOR-691 SIMILAR MILEAGE AND SAME SEAT LOCATION ON MANY OF THOSE REPORTS. DEALER CLAIMS TO HAVE SEEN THIS ISSUE ON OTHER VEHICLES AS WELL. NHTSA SHOULD INVESTIGATE THIS ISSUE, AS AIRBAGS SAVE LIVES, AND KIA'S AIRBAG SENSORS ARE DEFECTIVE. NO CONSUMER SHOULD HAVE TO BEAR THIS UNREASONABLE FINANCIAL BURDEN ON A THREE YEAR OLD CAR FOR AN AIRBAG SENSOR THAT GOES OUT AT A FEW MILES OVER 60,000. SENSOR REMAINS ON CONSTANTLY. SHAME ON YOU, KIA. THIS WAS MY THIRD KIA BECAUSE I TRUSTED KIA'S COMMITMENT TO SAFETY. I WILL NOT MAKE THIS MISTAKE AGAIN.
Electrical system, Dec 4, 2015, fire
TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE CAUGHT ON FIRE. THE CONTACT MERGED THE VEHICLE TO THE SHOULDER OF THE ROAD AND THE VEHICLES OCCUPANTS WERE EVACUATED. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,307.
Service brakes, Nov 29, 2015
WHEN I TOOK MY 2013 KIA SORENTO TO RICK CASE KIA (DULUTH GA) FOR SCHEDULED MAINTENANCE IN DEC 2014, I WAS ADVISED THAT THE CAR NEEDED ALIGNMENT AND BRAKE FLUID FLUSHING. I DECLINED BOTH SERVICES AND HAD ONLY THE SCHEDULED MAINTENANCE WORK DONE. WHEN I RETURNED TO THE SAME DEALER ON 10/12/15, I WAS TOLD I NO LONGER NEEDED THE PREVIOUSLY RECOMMENDED ALIGNMENT AND THAT THE BRAKE FLUID WAS OKAY. WHILE I WAS INITIALLY RELIEVED THAT I WAS LONGER HAD TO PAY HUNDREDS OF DOLLARS IN UNNECESSARY EXPENSES, I AM CURRENTLY WORRIED ABOUT THE SAFETY IMPLICATIONS OF THE ACCURACY OF YOUR CAR INSPECTION AND RECOMMENDED FIXES. I REALLY DON'T KNOW IF IT WAS THE INITIAL, OR THE LAST EVALUATION THAT WAS ACCURATE. MOREOVER, I AM YET TO GET ANY REPLY TO ALL MY NUMEROUS EMAILS, MESSAGES AND LETTERS TO RICK CASE KIA AND KIA CONSUMER ASSISTANCE CENTER.
Electrical system, Exterior lighting, Visibility/wiper, Nov 2, 2015, fire
I TOOK T\HE VEHICLE TO A NON DEALER LOCATION TO BE INSPECTED AFTER HAVING MULTIPLE ISSUES WITH THE HEADLAMP ASSEMBLY BEING FAULTY. UPON INSPECTION I WAS NOTIFIED BY THE MECHANIC ON DUTY THAT THE WIRING ASSEMBLY WAS ACTUALLY MELTING , A MANUFACTURERS DEFECT. BECAUSE THIS BEING A FIRE HAZARD HE WAS UNABLE TO REPLACE THE BULBS FOR ME AND SAID HE FELT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE IT WOULD PLACE MYSELF, MY FAMILY AND OTHERS ON THE HIGHWAY AT RISK. HE PROCEEDED TO SHOW ME THE PROBLEM. THIS PROBLEM HAS RESULTED IN MY HAVING TO REPLACE THE BULBS FIVE TIMES IN THE PAST ON THE DRIVERS SIDE AND AT LEAST TWICE ON THE PASSENGER SIDE. THE DEALER HAD TO REPLACE THE WIRING ASSEMBLY ON THE PASSENGER SIDE DUE TO THE SAME PROBLEM. HAVE ALSO PROVIDED A PICTURE OF THE REPAIR NOTE OF THE PROBLEM ON THE OPPOSITE SIDE OF THE VEHICLE. ALSO PROVIDING A CLIP SHOWING THAT ACCORDING TO THEIR INSPECTION MY LIGHTS WERE IN WORKING ORDER WHEN IN ACTUALITY THEY WERE NOT. LASTLY NOTING SEVERAL ELECTRICAL ISSUES REMAIN IN ADDITION TO HAVING TO REPLACE THE BATTERY AS IT IS BEING CONTINUALLY DRAWN FROM DUE TO THESE ISSUES.
Structure, Oct 9, 2015
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.
Power train, Oct 2, 2015
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED. AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNAVAILABLE.
Seats, Oct 1, 2015
SECOND ROW PASSENGER SIDE LATCH TO RELEASE SEAT FROM FOLDED DOWN POSITION TO UPRIGHT POSITION STICKS AND IS IMPOSSIBLE TO REPOSITION SEAT BACK. THE SEAT IS NOW PERMENANTLY IN THE FOLDED DOWN POSITION AND I AM UNABLE TO USE THE SEAT.