2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints: structure
160 reports, newest first. Show all
Structure, Mar 27, 2021
PAINT ON A PILLAR ,NEXT TO WINDSHIELD IS COMING OFF. THIS IS HAPPENING WITHOUT AND PRIOR DAMAGE.
Structure, Mar 18, 2021
PEEL HAS STARTED PEELING ON HOOD AND NEAR WINDSHIELD ON DRIVERS SIDE.*DT*JB
Structure, Mar 11, 2021
PAINT DELAMINATION ON DRIVERS SIDE FRONT PILLAR AND HOOD.
Structure, Mar 10, 2021
PEARL PAIN PEELING OFF ALL AROUND THE VEHICLE.
Structure, Mar 2, 2021
OPENED PREVIOUS NHTSA ID 11398106. ADDING ADDITIONAL INFO FOR ALL. MAIN ISSUE IS THE PAINT CHIPPING AND MAINLY PEELING SEVERELY ACROSS AND ABOVE WINDSHIELD WITH RUST. OTHER PAINT CHIPPING AROUND VEHICLE ALSO, MINOR. RESEARCH SHOWS THIS HAPPENING TO MAINLY THE 2014 KIA SORENTO SUV WITH (SNOW WHITE PEARL) PAINT COLOR. READ YOUR INFO TAG ON DRIVER SIDE DOOR JAM TO VERIFY. MINE WAS MANUFACTURED AUG/16/13 AT GEORGIA INC. NHTSA HAS ABOUT 105 PAINT COMPLAINTS OUT OF 461 ON THE 2014 KIA SORENTO SUV. I READ MOST UNDER 'STRUCTURE OR OTHER' LISTINGS. THERE IS ALSO A FACEBOOK PAGE FOR ALL TO VIEW AND COMPLAIN FOR 'KIA SORENTO PEARL WHITE PAINT PEELING, CHIPPING AND DELAMINATION'. HOPE THERE IS A LAWYER OUT THERE WHO HAS THIS ISSUE AND CAN FILE A CLASS ACTION SUIT FOR ALL OF US. BECAUSE KIA WON'T TAKE CARE OF THIS ISSUE. HOPEFULLY NHTSA WILL SEE IT AS A ISSUE, MAINLY WHEN THE PEELING OF PAINT AND RUSTING IS OCCURRING AROUND THE WINDSHIELD. THIS JEOPARDIZES THE TIGHT SEAL OF RUBBER HOLDING THE WINDSHIELD IN PLACE. GOD FORBID THE WINDSHIELD DETACHES WHILE DRIVING ON THE HIGHWAY. THANK YOU ALL.
Structure, Other or unspecified, Mar 1, 2021
MY PAINT ON MY KIA SORENTO HAS BEEN CHIPPING AWAY. I'VE HAD THIS VEHICLE FOR LESS THAN 2 YEARS, IT STARTED TO CHIP ALITTLE AROUND 8 MONTHS AGO, AND SINCE HAS GOTTEN SO BAD ACROSS ALMOST ALL THE ENTIRE TOP OF THE WINDSHIELD AND SLOWLY STARTING TO CHIP ALL THROUGHOUT THE REST OF MY VEHICLE
Structure, Feb 27, 2021
MY 2014 KIA SORENTO'S PEARL WHITE PAINT STARTED DELAMINATING UNEXPECTEDLY. THIS IS COMMON NATION-WIDE FOR KIA VEHICLES, ESPECIALLY THOSE WITH PEARL WHITE PAINT. MY VEHICLE WAS PARKED WHEN I NOTICED THE PAINT HAD PEELED.
Structure, Feb 26, 2021
PAINT CHIPPING AWAY AND RUST UNDERNEATH. APPEARS LIKE NO PRIMER WAS USED. THIS OCCURRING STILL ABOVE WINDSHIELD AND ACROSS LEFT TO RIGHT OF TOP CABIN, AT LEAST 8' UP. STARTED AS 1-2 SMALL SPOTS. KIA SERVICE BLAMED IT ON BEING HIT BY SOMETHING AND WOULDN'T GO FURTHER IN 12/2019. I TOLD THEM IT WAS FROM WIND SHEAR FROM DRIVING. AT THE TIME CAR HAS JUST OVER 30K, OUT OF PAINT WARRANTY.. NOW IT'S 20 TIMES WORSE. AUTO COLLISION SHOPS AGREED IT'S A PAINT DEFECT. I WENT TO CORPORATE COMPLAINT AND WAS SHOT DOWN SAYING IT'S UP TO LOCAL KIA JUDGMENT. NOT GOOD ENOUGH, HOPE NO ONE ELSE HAS THIS ISSUE WITH PAINT ON THEIR KIA SORRENTO SUV.
Structure, Feb 14, 2021
A LARGE PORTION OF PAINT ON THE A PILLAR BUBBLED AND CAME OFF. PAINT IS CHIPPING IN OTHER PLACES.
Electrical system, Structure, Feb 2, 2021
I'M THE FIRST AND ONLY OWNER OF A WHITE 2014 KIA SORENTO. THE PAINT IS CHIPPING OFF ON THE HOOD, BUMPER AND DOOR RAIL/COLUMN. AFTER DOING PLENTY OF RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH WHITE KIA SORENTOS. ON SOCIAL MEDIA THERE'S A FACEBOOK GROUP (KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION). THIS GROUP IS FILLED WITH HUNDREDS OF KIA OWNERS WHO HAVE THIS ISSUE.
Structure, Jan 4, 2021
I HAVE PAINT PEELING OFF OF MY CAR, I TOOK IT TO KIA & WAS I FORMED MY CAR WAS OUT OF WARRANTY SO THEY ARE NOT RELIABLE
Structure, Jan 2, 2021
THE WHITE PAINT ON MY KIA SORENTO IS CHIPPING. THERE WAS NOTHING THAT HIT MY VEHICLE, IT JUST STARTED CHIPPING ALL ACROSS RIGHT ABOVE THE FRONT WINDSHIELD. IT LOOKS VERY UNSIGHTLY AND THIS IS A RELATIVELY NEW VEHICLE.
Structure, Jan 2, 2021
MY 2014 KIA SORENTO, WITH PEARL WHITE PAINT, STARTED HAVING PAINT CHIP ABOVE WINDSHIELD IN SUMMER OF 2019, WE WERE GIVEN A TUBE OF PAINT TO STOP FURTHER SPREADING, THEN IN DECEMBER 2020, AREA ABOVE WINDSHIELD STARTED TO SPREAD, AND AREA ON LEFT SIDE OF CAR STARTED TO CHIP
Structure, Dec 30, 2020
MULTIPLE AREAS WHERE PAIN IS CHIPPING OFF. ONE LARGE AREA ON DRIVER'S SIDE FRONT POST WITH DE LAMINATION OF WHITE PEARL PAINT. NOTICED IT MORE THAN A YEAR AGO. JUST TOOK IN FOR BODY WORK AND IT WAS ERCOMENDED I RESEARCH FOR OTHER ISSUES THAT PEOPLE HAVE REPORTED.
Structure, Dec 29, 2020
MY 2014 KIA SORENTO HAS DRASTICALLY CHIPPED ON ITS OWN THE PAINT PEELS OFF EVERY-TIME I WASH MY CAR, THE PAINT OVER TIME HAS GOTTEN A LOT WORSE.
Structure, Dec 29, 2020
THE PAINT ON BOTH SIDES OF FRONT WINDOW SPONTANEOUSLY STARTED CHIPPING SYMMETRICALLY AND BILATERALLY. I JUST NOTICED IT ONE DAY WHEN IT WAS PARKED. IT WORSENS WITH EVERY DAY. SOME TINY AREAS ON THE FRONT HOOD ARE BEGINNING TO CHIP AS WELL. IT STARTS AS A TINY CHIP THEN CHUNKS START TO PEEL OFF. I'M EXTREMELY DISSATISFIED. THE KIA DEALER TOLD ME THAT IT MUST HAVE BEEN ROCKS THAT HIT THE CAR
Structure, Dec 28, 2020
PAINT DELAMINATING
Structure, Dec 14, 2020
MY KIA SORENTO HAS DELAMINATION.THE CAR PAINT STARTED TO PEEL AWAY 2 1/2 YEARS AFTER PURCHASE. I STARTED TO COMPLAIN TO THE DEALERSHIP AFTER THE WARRANTY EXPIRED SINCE IT STARTED TO GET REAL BAD BUT RECEIVED NO ASSISTANCE. AT ONE POINT THEY TOOK PICTURES BUT THAT WAS IT. I NOW HAVE ALMOST 192,000 MILES AND THEY TELL ME MY WARRANTY HAS EXPIRED. I TOLD THEM THAT I DID CONTACT THEM MANY TIMES PREVIOUSLY AND THE HAVE A FILE ON IT BUT THE DEALER TELLS ME TO CONTACT THE MANUFACTURER.
Structure, Nov 27, 2020
THE PAINT IS PEELING IN LARGE PIECES FROM THE HOOD AND DOORS. IT HAPPENED BOTH TIMES JUST DRIVING DOWN THE ROAD. THERE ARE SEVERAL SPOTS ON THE VEHICLE THAT ARE BUBBLING AND WILL EVENTUALLY PEEL AS WELL.
Structure, Nov 17, 2020
I OWN A KIA SORENTO, PEARL WHITE, 2014, WHICH JUST RECENTLY STARTED TO CHIP AND NOW PEEL THE PAINT ON THE SIDE OF THE WINDSHIELD. ITS GETTING WORSE AND WORSE EVERY TIME THE VEHICLE IS MOVING. I WENT TO THE DEALERSHIP BUT THEY ONLY TOLD ME WARRANTY IS UP, NOTHING WE CAN DO. THE VEHICLE HAS APPROX. 85000 MILES ON IT RIGHT NOW. I ALSO HAVE A LITTLE SPOT CHIPPED ON THE HOOD OF THE CAR. I HAPPEN TO CATCH 2 PIECES OF PAINT IN MY YARD. ITS NOT JUST LITTLE PIECES THAT COME OFF, ITS REALLY LIKE SNAKE SKIN PEELING IN BIGGER PIECES AND ITS GETTING REALLY BAD.
Structure, Nov 10, 2020
THREE YEARS AGO WHEN OUR KIA WAS AT ABOUT 60,000 MILES THE PAINT WHICH IS PEARL WHITE, AROUND THE WINDSHIELD STARTING PEELING OFF AND SINCE THEN HAS PEELED OFF IN MULTIPLE AREAS EXPOSING THE BARE METAL LEADING TO RUST. THE FORMING AROUND THE WINDSHIELD IS CAUSING THE WINDSHIELD TO WEAKEN. I HAVE SEEN MANY OTHER KIAS WITH THE SAME ISSUE OF PAINT PEELING AROUND THE WINDSHIELD AND AM AFRAID THAT THE PAINT USED FOR PEARL WHITE KIAS WAS DEFECTIVE.
Structure, Other or unspecified, Nov 5, 2020
I BEGAN NOTICING PAINT CHIPS IN 2019 ON A 5 YEAR OLD VEHICLE. THESE SPOTS HAVE BECOME LARGER AND LARGER IN VARIOUS LOCATIONS ON THE CAR PRIMARILY THE HOOD, A FRAME, AND ROOF. I HAVE ALSO NOTICED THIS SAME ISSUE WITH OTHER KIA SORENTO'S THAT ARE ALSO PEARL WHITE. THERE SEEMS TO BE A DEFECT IN THE PAINT. I KNOW THAT ALONE MAY NOT BE A HUGE ISSUE BUT WHAT IF IT CONTRIBUTES TO ANOTHER ISSUE? THERE ARE ALREADY SEVERAL SERIOUS RECALLS. IF THERE IS A DEFECT IN THE PAINT, WHAT HAPPENS IF IT GETS TOO HOT OR SOMETHING?
Structure, Oct 29, 2020
DELAMINATION OF PAINT ON OUR 2014 KIA SORENTO. WE FIXED THE DRIVER SIDE THE FIRST TIME IT HAPPENED IN 2018 AND NOW IT HAPPENED AGAIN ON THE PASSENGER SIDE 102820
Structure, Oct 18, 2020
ON THURSDAY OCTOBER 15, 2020 I WAS GETTING IN MY CAR AND SAW SOMETHING ON IT. I THOUGHT IT WAS A LEAF AND REALIZED THE PAINT WAS PEELING OFF. I TOUCHED IT AND THE PAINT KEPT PEELING. UPON DOING RESEARCH I SAW WHERE THIS PROBLEM WAS HAPPENING IN KIA CARS 2014 AND OTHERS THAT WERE THE PEARLY WHITE COLOR. IT LOOKS TERRIBLE AND ACCORDING TO OTHER CAR OWNERS OF THE KIA PEARLY WHITE IT IS GOING TO GET WORSE. IT WAS NOT DUE TO WEATHER LIKE HAIL OR ANY PARTICULAR ISSUE. I CALLED KIA LOCAL DEALERS AND THEY HAD HEARD OF IT BUT SAID THEY COULDN'T DO ANYTHING SO THEN I CALLED CORPORATE AND WAS RUDELY TALKED TO STATING THEY KNEW THEIR WAS A PROBLEM BUT IT WAS OVER 36K. I AM DISABLED AND DON'T DRIVE MUCH. THIS CAR ONLY HAS 46,339 MILES ON IT. I AM WANTING THE ENTIRE CAR REPAINTED BECAUSE WHAT I SEE ON THE COMPLAINTS IT IS GOING TO GET WORSE.
Structure, Oct 14, 2020
STARTED IN FEBRUARY 2020. PAINT IS CHIPPING TERRIBLY AND STARTING TO RUST. TOP OF WINDSHIELD AND FRONT OF CAR ARE THE WORST AREAS.