2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints: other or unspecified
147 reports, newest first. Show all
Structure, Other or unspecified, Nov 5, 2020
I BEGAN NOTICING PAINT CHIPS IN 2019 ON A 5 YEAR OLD VEHICLE. THESE SPOTS HAVE BECOME LARGER AND LARGER IN VARIOUS LOCATIONS ON THE CAR PRIMARILY THE HOOD, A FRAME, AND ROOF. I HAVE ALSO NOTICED THIS SAME ISSUE WITH OTHER KIA SORENTO'S THAT ARE ALSO PEARL WHITE. THERE SEEMS TO BE A DEFECT IN THE PAINT. I KNOW THAT ALONE MAY NOT BE A HUGE ISSUE BUT WHAT IF IT CONTRIBUTES TO ANOTHER ISSUE? THERE ARE ALREADY SEVERAL SERIOUS RECALLS. IF THERE IS A DEFECT IN THE PAINT, WHAT HAPPENS IF IT GETS TOO HOT OR SOMETHING?
Structure, Other or unspecified, Oct 9, 2020
PEARL WHITE PAINT ON MY 2014 KIA SORRENTO IS DECLAMINATING OR RAPIDLY PEELING OFF IN SEVERAL PLACES. TWO SPOTS ARE ON THE HOOD AND THE BIGGEST IS ON THE SUPPORT BETWEEN THE DRIVER'S DOOR AND THE WINDSHIELD. WILL COME OFF WHILE DRIVING, PARTICULARLY ON THE INTERSTATE. NOT DUE TO ROCK OR WRECK. HAVE HAD SEVERAL ESTIMATES ABOUT RE-PAINTING.
Structure, Other or unspecified, Sep 28, 2020
THE PAINT HAS CHIPPED OFF IN A LARGE PORTION OF THE HOOD. IT IS NOT A NORMAL PAINT CHIPPING BUT RATHER A LARGE PIECE/SECTION JUST CAME FLYING OFF DURING DRIVING TIME, APPROXIAMTELY 50 MILES PER HOUR.
Other or unspecified, Sep 13, 2020
PEAR WHITE PAINT HAS BEEN PROGRESSIVELY BUBBLING AND PEELING OVER THE LAST FEW MONTHS. AREAS INCLUDE THE HOOD AND THE ROOF AREA NEAR THE FRONT WINDSHIELD
Other or unspecified, Sep 6, 2020
MY 2014 KIA MY A CLICK SOUND AND IT HAD STOP IN THE MIDDLE OF THE HIGHWAY PULLED OVER TO SAFETY AND IT STOP
Other or unspecified, Aug 11, 2020
MY CAR JUST SHUTS OFF DRIVING DOWN THE ROAD .WAS ON INTERSTATE 81 WHEN IT JUST CUT OFF LOST ALL CONTROLS THANK GOODNESS I WAS IN RIGHT LANE AN DRIFT TO SIDE THIS INTERSTATE IS VERY BUSY WITH TRACTOR TRAILERS. IT STARTED BACK UP AN MADE TO A EXIT AN IT DID IT AGAIN .HAVE SENT TO GARAGE AN FIXED A CAMSHAFT POSITION SENSOR HOPING THAT WAS THE PROBLEM BUT IT WASN'T. STILL DOING IT. VERY DANGEROUS THIS CAN CAUSE A VERY BAD ACCIDENT I WAS LUCKY THAT I COULD GET OUT OF WAY OF TRAFFIC .I JUST PURCHASED THE VEHICLE.ALSO WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON
Structure, Other or unspecified, Aug 2, 2020
ON MARCH 1, 2020, I WENT OUT TO GET IN MY CAR AND NOTICED A 10" SWATCH OF PAINT MISSING ON THE DRIVERS SIDE OF MY CAR BETWEEN THE WINDSHIELD AND DRIVERS SIDE WINDOW. APROXIMATELY 4 DAYS LATER, I NOTICED THE SAME THING ON THE PASSENGER SIDE.I WAS VERY UPSET AS IT IS ONLY A 2014, I HAVE BABIED IT AND LOVE IT. TO HAVE IT LOOK LIKE THIS IS VERY DISTRESSING AND I HAVE NOT HAD THIS HAPPEN TO ANY OTHER CAR I HAVE OWNED.
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Jul 20, 2020
MY VEHICLE KEEPS HAVING ISSUES WITH OIL. I GET REGULAR OIL CHANGES AN I HAVE TO PUT OIL IN IT EITHER EVERY 2WEEKS EVEN AFTER AN OIL CHANGE. I HAVE HAD AN OIL COMPSUMPTION TEST AN HAVE BEEN TOLD THAT THERE IS NOTHING WRONG WITH MY CAR. THERE ARE NO OIL LEAKS AT ALL. I WAS ON THE HIGHWAY IN CRUISE CONTROL WHEN IT ALL OF SUDDEN CAME OUT OF CRUISE CONTROL THEN I NOTICED MY RPM GAUGE WASN'T WORKING ALSO. I THEN CAME TO A LIGHT AN WHEN I STARTED TO GO I NOTICED MY CAR BEING SLUGGISH TO REACH 60MPH. I AT ONE TIME HAD MY PEDAL TO THE FLOOR. IT ALSO ACTED LIKE IT WANTED TO STALL ON ME. I MADE IT HOME AN INTO MY DRIVEWAY WHERE I TURNED IT OFF AN BACK ON WHICH AT THAT POINT MY RMP GAUGE STARTED WORKING AN THE CAR ACTED NORMAL. I HAVE ASKED KIA ABOUT THIS PROBLEM NUMEROUS OF TIMES AN I GET NO WHERE. THEY SAY WELL WE SEE THAT THE CONSUMPTION TEST CAME BACK IN THE STANDARD RANGE. I HAVE NO LEAKS AN I HAVE TO PUT OIL IN MY CAR ON A REGULAR BASES. I CAN BE ONLY 4,000 AFTER AN OIL CHANGE AN FEEL IT ACTIING UP AN THEN I CK MY OIL AN MY DIP STICK IS CLEAN NO OIL SO THEN I HAVE TO ADD MORE OIL. I AM CONCERNED THAT I WILL BE ON THE HIGHWAY AN MY CAR WILL JUST SHUT DOWN. MY CAR IS ALWAYS MOVING WHEN I HAVE THESE PROBLEMS. I KEEP GETTING THE RUN AROUND ABOUT THIS ISSUE.
Steering, Other or unspecified, Jan 28, 2020
THE STEERING COLUMN RATTLES AS THE VEHICLE IS IN MOTION.
Electrical system, Other or unspecified, Jan 11, 2020
CAR WILL NOT LOCK DOORS WITH LOCK SWITCH IN FRONT DOORS AND WITH KEY FOB. THIS STARTED IN JUNE OF 2016 ON AND OFF CAR HAS BEEN TO CONCORD KIA 2 TIMES NOW IN THE LAST 4 YEARS IT WOULD LOCK ON AND OFF NOW ITS ALL THE TIME NOT WORKING AND THEY SAY THEY CAN'T GET IT TO NOT WORK, WE HAVE READ THAT THIS IT AN ISSUE WITH A LOT OF MODELS AND YEARS WITH KIA CARS, WE WERE TOLD IT COULD BE A BODY CONTROL MODULE COST IS ANY WERE FROM $800.00 TO OVER $1000.00 FOR REPAIRS
Other or unspecified, Dec 26, 2019
ON DECEMBER 24TH, AROUND 9:30 AT NIGHT, I WAS DRIVING SOUTH ON I25 (HIGHWAY) TOWARD DENVER AT APPROXIMATELY 70 MPG. MY FAMILY, INCLUDING MY WIFE, 2 BOYS AND MOTHER-IN LAW WERE PASSENGERS. THE TEMPERATURE WAS APPROXIMATELY 40 DEGREES AND I WAS DRIVING STRAIGHT. WITH NO WARNING, A LARGE THUNDEROUS BOOM SOUNDED, SIMILAR TO A GUNSHOT. THE SUNROOF HAD BASICALLY EXPLODED. WE DID NOT KNOW WHAT HAPPENED AS WE DID NOT GO UNDER A BRIDGE OR ANY OTHER STRUCTURE THAT COULD HAVE DROPPED DEBRIS ON THE CAR TO CREATE SUCH DAMAGE. I PULLED OVER AT THE NEXT EXIT TO EXAMINE THE DAMAGE AND TO CHECK ON THE PASSENGERS. MY MOTHER IN LAW SUSTAINED A MINOR CUT DUE TO THE GLASS. THERE WAS NO SIGN OF DEBRIS OR A POSSIBLE BULLET THAT COULD HAVE COME FROM A GUN SHOT....THE LOUD NOISE SOUNDED LIKE A GUN SHOT. THE SUNROOF NOW HAD A HUGE 2 FOOT DIAMETER HOLE AND SHATTERED GLASS WAS LOCATED THROUGHOUT THE PASSENGER COMPARTMENT. I WAS ONLY 4 MILES AWAY FROM MY HOME, SO THE ATTACHED PICTURES WERE TAKEN FROM MY GARAGE THE NEXT MORNING.
Other or unspecified, Engine, Dec 9, 2019
PURCHASED A USED 2014 KIA SORENTO SHOWING 106K MILES. TEST DRIVE WITH THE SALESMAN FOR ABOUT 6 MILES VARIOUS TYPES OF ROADS. VERY IMPRESSED WITH THE CAR, PERFORMED WELL. PURCHASED IT SATURDAY AFTERNOON JUST PRIOR TO THE USED CAR DEALER CLOSING. AFTER PAPERWORK AND PLATES DONE, DROVE IT TOWARD HOME. ABOUT 4 MILES FROM DEALER (INTERSTATE HIGHWAY) SAW THE TEMPERATURE GUAGE CLIMBING INTO THE HOT AREA. NO OTHER ERRORS OR LIGHTS CAME ON. LET OFF ON GAS TO PULL OVER AND TEMP GUAGE CAME DOWN TO NORMAL. CONTINUED WITH CAUTION THINKING THIS WAS A FAULTY GUAGE OR SENDER UNIT. LIMPED HOME SLOWLY. NOTICED GOING UP HILLS AND PULLING HARD TEMP WOULD CLIMB. LETTING OFF GAS TEMP WOULD DROP TO NORMAL. LONG STORY SHORT GOT THE CAR TO A VERY REPUTABLE AND EXPERIENCED GARAGE. ENGINE COULDN'T BE REPAIRED ECONOMICALLY. DEALER DID OFFER MONEY BACK. AS MUCH AS I DIDN'T WANT TO, WOUND UP HAVING TO INSTALL ANOTHER USED LOW MILAGE V6 ENGINE. DURING THE MONTH IN THE GARAGE I HAD DONE MUCH RESEARCH & DIGGING & TALKING OFTEN WITH THE VERY EXPERIENCED MECHANIC IN CHARGE OF THE JOB. COOLANT WAS LOW AND ALL BUT TWO OF THE HEAD BOLTS WERE MORE THAN FINGER TIGHT !! HOW THIS ENGINE WAS RUNNING WAS BEYOND ME, IT WAS! DURING ALL THIS RESEARCH I READ OF MANY HEAD GASKET PROBLEMS AND LEAKS HAD BEEN REPORTED. THE THING THAT WAS REALLY CONCERNING WAS THE NUMBER OF ENGINE FIRES THAT HAD NO REAL CAUSE REPORTED AFTERWARDS. MY CONCERN IS IF I HAD CONTINUED DRIVING THIS CAR HARD, COULD A LEAKY HEAD GASKET CAUSE A FIRE UNDER THE HOOD? I LEARNED FROM THE MECHANIC ALL THESE HEAD BOLTS STRIPPED THE THREADS FROM THE BLOCK. I ALSO LEARNED THERE IS ANOTHER 1.5 INCHES OF UNUSED THREADS INSIDE THE BLOCK! MY SUSPICION IS KIA SKIMPED ON THE LENGTH OF ALL THESE HEAD BOLTS TO SAVE A BUCK PUTTING THE RELIABILITY AND SAFETY AT THE CUSTOMERS RISK. IS MY SAFETY AT RISK? WHERE IS MY RECALL FOR THIS CAR ENGINE? 12/09/2019 DD.
Electrical system, Other or unspecified, Engine, Nov 10, 2019
POWER PORTS KEEP BLOWING FUSES, REAR HATCH QUIT OPENING, ENGINE SURGING, SPEEDOMETER BOUNCING, TEMPERATURE GAUGE SOMETIMES BOUNCES, WHITE CLOUD OF EXHAUST SOMETIMES, A/C DON'T BLOW COLD EVEN WHEN CHARGED
Power train, Other or unspecified, Engine, Oct 20, 2019
THE CAR WAS RUNNING PERFECTLY FINE NEVER HAD AN ISSUE WITH IT. IT RANDOMLY STARTED KNOCKING/ MAKING A LOUD NOISE FROM THE ENGINE AND SHUT OFF AS I WAS D WITH MY TWO KIDS. WHEN I TRIED TO START IT BACK UP IT CONTINUALLY SHUT OFF, IT WOULD NOT STAY RUNNING. IT WAS RUNNING AT NORMAL TEMPERATURE WHEN I PULLED OVER AND TURNED THE CAR OFF THEN TURNED THE IGNITION BACK ON THEN IT SHOWED HOT ON THE TEMPERATURE GAUGE. THIS ALL STARTED IN SAN BERNARDINO CALIFORNIA. I DID NOT UNDERSTAND WHAT THE PROBLEM WAS, SO I STARTED LOOKING UP PROBLEMS WITH A KIA SORENTO AND FOUND THIS FORM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Power train, Other or unspecified, Engine, Sep 29, 2019
ON SATURDAY 9/28 - I HAPPEN TO NOTICE SOME LEAKING NEAR THE FRONT OF MY SORENTO NEAR THE RIGHT WHEEL ... I OPENED THE HOOD AND NOTICE A LEAK ALL OVER THAT SIDE OF THE CAR... TOOK THE CAR TO MECHANIC ON 9/29 AND THE MECHANIC STATED OIL IS MIXING INTO ANTIFREEZE ... WENT TO 2 MECHANICS AND BOTH DIRECTED ME TO GO TO DEALER AS THIS REPAIR SHOULD BE COVERED UNDER WARRANTY SINCE IT IS A SERIOUS AND POSSIBLY COSTLY DEFECT...
Other or unspecified, Sep 29, 2019
INTERMITTENT DOOR LOCK & TAILGATE ISSUES ... SOMETIMES THEY FUNCTION PROPERLY AND SOMETIMES NOT. PROBLEM IS I SPEND THE ENTIRE DAY AT THE DEALERS AND THE PROBLEM OF COURSE DOES NOT HAPPEN ... SO THEY CAN'T DIAGNOSE OR FIX THE PROBLEM ! THEY TELL ME TO BRING IT BACK WHEN IT HAPPENS AGAIN ! SO IT HAPPENS AGAIN AND REPEAT THE PREVIOUS SCENARIO. WTF ... I WANT THIS ISSUE FIXED ! THIS ISSUE HAPPENS WHEN STOPPED, PARKED, DAY, NIGHT, SUNNY, RAINY IT DOES NOT MATTER ! WHY CAN'T THE DEALERS COMPUTER FIND THIS INTERMITTENT PROBLEM?
Other or unspecified, Aug 6, 2019
THIS PAST SATURDAY MY CHILDREN AND I WERE DRIVING BACK HOME TO UTAH COUNTY FROM IDAHO AND WHILE ON THE FREEWAY 3/4MILE FROM THE PROVO CENTER STREET EXIT GOING 75MPH WE ALL OF A SUDDEN HEARD A VERY LOUD BOOM! IT SOUNDED LIKE A BOMB WENT OFF IN OUR CAR, I WAS SO CONFUSED AND MY KIDS WERE SCARED. THERE WAS WIND COMING IN FROM SOMEWHERE, BUT I DIDN'T REALIZE IMMEDIATELY THAT IT WAS THE FROM THE SUNROOF. I LOOKED BACK WHERE MY CHILDREN WERE SEATED AND COULD SEE LITTLE BLACK SHARDS OF SOMETHING COMING IN THROUGH THE SIDES OF THE FABRIC SUNROOF COVER. WHILE I WAS SLOWING DOWN TO PULL OVER I ASKED MY OLDEST SON WHAT THE BLACK STUFF WAS, HE SAID 'MOM, IT IS GLASS.' I HAD MY KIDS COVER THEIR BODIES WITH THEIR BLANKETS THAT THEY HAD WITH THEM FOR PROTECTION AGAINST THE FLYING GLASS, UNTIL I COULD SLOW DOWN COMPLETELY.ONCE PULLED OFF THE SIDE OF THE FREEWAY I STOOD UP ON THE OUTSIDE OF MY DRIVER DOOR JAM AND COULD SEE THAT MY SUNROOF HAD A GIANT HOLE IN IT AND WHAT LITTLE GLASS REMAINED WAS SHATTERED INTO THOUSANDS OF PIECES. THERE WAS NOT A SEMI OR LARGE TRUCK IN FRONT OF ME THAT COULD HAVE KICKED SOMETHING UP ONTO MY CAR. I DON'T RECALL EVER RUNNING OVER ANYTHING OR SEEING ANYTHING FLIP UP. I LITERALLY HAVE NO CLUE WHAT HAPPENED. NOW WE ARE STUCK WITH A HUGE BILL AND FILING A CLAIM ON OUR INSURANCE FOR SOMETHING THAT I CAN'T EXPLAIN. FOR SOMETHING THAT WASN'T MY FAULT NOR ANOTHER VEHICLES FAULT. I SPOKE WITH MY LOCAL KIA DEALERSHIP AND THEY PRETTY MUCH TOLD ME THAT I WAS SOL BECAUSE I AM PAST THE 5 YEAR OR 60,000 WARRANTY. WINDOWS ARE NOT JUST SUPPOSED TO EXPLODE! THIS IS NOT OKAY!
Other or unspecified, Jun 14, 2019, fire
VEHICLE WAS IN MOTION WHEN STRANGE ODOR DETECTED THEN SMOKE FROM ENGINE AREA WAS NOTICED. PULLED CAR INTO PARKING LOT AND SHUT DOWN ENGINE BECAUSE THOUGHT MAY BE OVERHEATING. NONE OF GUAGES REFLECTED THIS, HOWEVER, THERE WAS NO OTHER LOGICAL EXPLANATION. WAS GOIN TO OPEN HOOD WHEN NOTICED FLAMES. IN MATTER OF MINUTES, VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. WAS A TOTAL LOSS.
Other or unspecified, May 26, 2019
WHILE DRIVING CAR IN MOTION AND WITHOUT ANY WARNING LIGHTS ON DASHBOARD, CAR LOST COMPLETE POWER. NO STEERING, VERY HARD BRAKING AND THEN ALL WARNING LIGHTS STARTED FLASHING I HAD TO STRUGGLE TO GET CAR OFF THE ROAD. I HAD JUST TURN OFF THE THRUWAY GOING 60MPH AND IN ABOUT 1.5 MILES GOING APPOX 40 MPH THE INCIDENT HAPPENED. SOMETHING SIMULAR LIKE THIS HAPPENED ONCE BEFORE WHEN THE CAR WAS PARKED AND I WENT TO START IT WHEN ALL THE DASH WARNING LIGHTS STARTED FLASHING AND CAR WOULD NOT START.I HAD IT TOWED TO DEALER AND THEY DID NOT FIND WHAT WAS WRONG BUT CAR WAS OK UNTIL THIS RECENT INCIDENT.
Other or unspecified, May 23, 2019
TAKARA RECALL - WHILE IN THE MIDDLE OF DRIVING AT FEDERAL WAY WA, THE ENTIRE ENGIN SHUT OFF WHILE I WAS MIDDLE OF THE ROAD AT HAVEY TRAFFIC AND THE STEERING WHEEL WAS LOCK SO I COULDN'T TURN OR MOVE. AND, I ALMOST HAD AN ACCIDENT, SO I TOOK MY CAR TO DEALERSHIP BUT, THEY COULDN'T FIND A PROBLEM AND SAID COME BACK AGAIN IF SAME PROBLEM COMING BACK LATER, BUT I AM NOT FEEL SAFETY TO DRIVE THIS CAR.
Other or unspecified, Engine, May 17, 2019
THE ENGINE BLEW AFTER A FEW DAYS WHEN WARRENTY EXPIRED AFTER A DEALER SENT THE CAR HOME SAYING UNLESS WE COULD PROVE OR SHOW A MAINTENANCE HISTORY OF THE CAR THEY WOULD NOT DO WARRENTY WORK. THE CAR WAS BOUGHT USED SO WE COULD NOT PROVIDE A LONG REPAIR OR MAINTENACE RECORD OF THE CAR. HOWEVER WE BOUGHT A EXTENENDED WARRANTY THAT WAS NOT ENTERED CORRECTLY IN THE SYSTEM AND THE CAR WAS STILL SENT CLEARED AS BEING OK TO DRIVE EVEN THOUGH THE ENGINE BLEW WITHIN A FEW DAYS OF DEALER SERVICE IN OFFALLON IL.EVERY SORRENTO OTHER THAN THIS YEAR HAS BEEN RECALLED FOR ENGINE PROBLEMS SO WHY NOT OURS.
Other or unspecified, Apr 10, 2019
BACKUP CAMERA MALFUNCTION. LINES SHOW UP ON SCREEN BUT VISUAL IS BLACK. THIS ISSUE IS MENTIONED ON MANY KIA FORUMS AS WELL.
Electrical system, Other or unspecified, Mar 7, 2019
EXTERIOR LIGHTING SAFETY ISSUE! LAST NIGHT AS I WAS DRIVING MY LOW BEAM HEAD LAMPS STOPPED WORKING. THE LED LIGHTS ABOVE THE HEAD LAMPS WORK FINE, MY RUNNING LOWER LIGHTS AND MY HIGH BEAMS ALL WORK PROPERLY. JUST MY LOW BEAMS NO LONGER COME ON. HAD TO DRIVE WITH HAZARDS ON. THEY DO NOT COME ON AFTER TRYING MULTIPLE TIMES TO RESTART CAR AND TURNING THEM ON BOTH WHILE DRIVING AND WHILE BEING PARKED. SUCH A DANGEROUS SITUATION. I HAVE READ MANY COMPLAINTS ABOUT THE SAME ISSUES HAPPENING! HOW DO I FIX THIS? I CANNOT BELIEVE KIA HAS NOT MADE THIS A RECALL YET FOR OBVIOUS SAFETY ISSUES - ABSOLUTELY BAFFLING
Other or unspecified, Feb 14, 2019
I'M WORRIED ABOUT THIS MODEL OF CAR BECAUSE ARE BURNING, IN MY CAR I HAD BEING EXPERIENCING SOME SMELL LIKE SOMETHING IS HEATING OR BURNING WHEN I ACCELERATE IN PASSING GEAR MODE THEN I FEEL LIKE A BAD SMELL INSIDE THE CAR THEN IT DISAPPEAR, THE THING IS THAT I'VE BEING SEEING SOME ISSUES ABOUT THIS MODEL THAT THEY START WITH SPONTANEOUS COMBUSTION ON THE ROAD. CAN YOU PLEASE VERIFY IF MY CAR DOESN'T HAD AN ELECTRICAL PART REPORT.
Other or unspecified, Jan 18, 2019, fire
I WAS IN MY CAR AROUND 5:45 AM ON DEC. 23,2018, IN THE DRIVEWAY OF OUR PLACE IN THE COUNTRY (400 0AKWOOD DRIVE HUNTSVILLE TX 77320) THE CAR WAS RUNNING AND IN PARK. I WAS CHECKING MESSAGES AND EMAILS FOR MAYBE 7 TO 10 MINUTES WHEN A FLASH OF LIGHT MADE ME LOOK UP. THATS WHEN I SEEN FLAMES COMING FROM THE FRONT OF THE CAR. I TURNED THE ENGINE OFF AND TRYED TO LEAVE THE CAR BUT THE DOOR DIDN'T OPEN. IT WAS LOCKED AND THE ELECTRIC DOOR UNLOCK BUTTON WAS NO LONGER WORKING. I PULLED ON THE MANUEL UNLOCK AND WAS ABLE TO GET OUT OF CAR. MY NEIGHBOR WAS OUT SIDE COMING TO HELP BUT I ASKED HIM TO CALL FIRE DEPT. HE INFORMED ME THAT WAS ALREADY DONE. I RAN A GOT MY GARDEN HOSE AND POURED WATER ON THE FIRE BUT FIRE WAS WAY TO BIG AND HOT FOR A GARDEN HOSE SO I SPRAYED THE GRASS AROUND THE CAR AND PUT OUT THE FIRES THAT STARED WHEN PARTS OF THE HOT CAR EXPLODED AND LANDED AWAY FROM THE CAR.