2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints: other or unspecified
147 reports, newest first. Show all
Other or unspecified, Jan 15, 2019
ON JANUARY 6 2019 OUR PANORAMIC SUN ROOF SUDDENLY SHATTERED ON OUR 2014 KIA SORENTO. THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED ON INTERSTATE 20 IN ALABAMA.
Other or unspecified, Engine, Jan 9, 2019
HELLO I BOUGHT THIS CAR LAST YEAR AGO I HAVE AN ISSUE WITH THE MOTOR , YOU NEED TO FILL 2 LITERS ON A WEEK I NEED TO KNOW WHAT'S GOING ON REGARD IS NOT NORMAL 2 BY 4 LITER EQUAL 8 IN A MONTH IS TOO MUCH PLEASE GIVE ME MORE DENTAL ABOUT IT THANK YOU SO MUCH
Electrical system, Vehicle speed control, Other or unspecified, Jan 3, 2019
ACCELERATION. WHEN I ACCELERATE IT HESITATES TO PICK UP. VERY DANGEROUS AS I WAS TRYING TO MERGE INTO THE HIGHWAY OR MERGE INTO A DIFFERENT LANE IT DID NOT ACCELERATE QUICKLY ENOUGH AND THE VEHICLES IN THAT LANE HAD TO BRAKE HARD AS I ENTERED THAT LANE ALMOST REAR ENDING MY VEHICLE. EVEN IF I PRESS THE GAS PEDAL HARD IT DOES THE SAME THING, IT HESITATES BEFORE SPEEDING UP. ANOTHER ISSUE IS THE DOOR LOCK BUTTON FROM BOTH DRIVER AND PASSENGER SIDES WORK SOMETIMES AND DOESN'T WORK SOMETIMES. EVEN WHEN I'M DRIVING THE DOORS WOULD NOT LOCK WITH THE AUTO DOOR LOCK FEATURE ON WHEN VEHICLE GETS IN MOTION. I HAVE TO MANUALLY PUSH THE LOCK BUTTON FOR EACH DOOR AND WHEN I MANUALLY LOCK THE DOORS THAT IS WHEN THE DOOR LOCK/UNLOCK BUTTONS WILL WORK PROPERLY. HAD CHILDREN IN THE BACK SEAT AND WHILE I TRIED TO LOCK THE DOOR IT WOULD NOT LOCK. HAD TO PULL THE VEHICLE OVER TO HAND LOCK EACH DOOR. BUT VERY DANGEROUS EITHER WAY BECAUSE I CAN'T CONTROL WHAT KIDS WILL DO IN THE BACK IN MIDDLE OF THE HIGHWAY AND IF I TRY TO LOCK THE DOOR I WON'T BE ABLE TO.
Other or unspecified, Engine, Jan 1, 2019, fire
WHILE SITTING IN OUR 2014 KIA SORENTO LX AWD, 2.4L 4CYCLIDER GDI; THE CAR WAS IDLING IN OUR DRIVEWAY WHEN HE NOTICED FLAMES COMING FROM UNDER THE HOOD OF THE CAR. HE WAS BEARLY ABLE TO GET OUT OF THE CAR BEFORE IT WAS TOTALLY ENGULFED IN FLAMES AND CONSEQUENTLY BURNED TILL THERE WAS NOTHING LEFT BUT THE FRAME.
Other or unspecified, Dec 27, 2018
CAR STOPPED OPERATING WHILE DRIVING DOWN INTERSTATE, AND WON'T RESTART
Power train, Other or unspecified, Engine, Nov 18, 2018
DRIVING AT APPROX 70 MPH ON THE HIGHWAY THE ENGINE BEGAN MAKING A FAINT KNOCKING SOUND WHICH VERY QUICKLY TURNED INTO A MORE RAPID HECTIC KNOCKING SOUND. AS I WAS EXITING THE FREEWAY THE SOUND CONTINUED TO INTENSIFY AND THE ENGINE KNOCKING THEN BECAME EXTREMELY LOUD ALMOST COMPLETELY DISABLING THE VEHICLE ON THE HIGHWAY. THIS HAPPENED VERY QUICKLY LEAVING ME VERY LITTLE TIME TO REACT TO THE PROBLEM. THIS WAS DUE TO A CONNECTING ROD BEARING FAILURE.
Exterior lighting, Other or unspecified, Engine, Oct 31, 2018
ENGINE RECALL MY VEHICLE IS IN THE DEALERSHIP FOR THE ENGINE RECALL I ALSO HAD TO HAVE THE STEERING WHEEL REPLACED 2 TIMES DUE TO WIRING OR BUTTON MALFUNCTIONS. ALONG WITH THE USB PORT ON THE STEREO. THE ISSUE HAPPENED AGAIN AFTER THE WARRANTY COVERAGE ENDED FOR THAT PART AND THEY REFUSE TO FIX IT AGAIN AFTER WARRANTY EVEN THOUGH IT HAS BEEN A KNOWN ISSUE. THE USB PORT COMES LOOSE CONSTANTLY AND WILL NOT WORK- THEY WANT ME TO BUY A WHOLE NEW RADIO TO CORRECT THIS. THE VOLUME BUTTON ON THE STEERING WHEEL HAS HAD ISSUES IN THE PAST AND NOW NO LONGER WORKS... AGAIN THEY WANT ME TO GET A NEW STEERING WHEEL TO CORRECT THIS...
Other or unspecified, Engine, Oct 31, 2018
MY VEHICLE WAS MANUFACTURED IN THE GEORGIA PLANT BUT WAS NOT PART OF THE 2 PREVIOUS RECALLS, EVEN THOUGH IT WAS MANUFACTURED THAT THE SAME TIME, BECAUSE IT HAS THE LAMBDA 3.3L V6 ENGINE. AFTER ALL THE TROUBLES I HAVE HAD WITH THE VEHICLE, LOCKS DONT UNLOCK, ENGINE IS FAILING, AND NOW THERE IS A PROBLEM WITH THE VALVES. A VALVE CAN BE HEARD TAPPING IN MY CARS ENGINE, IT SOUNDS AND FEELS (VIBRATIONS CAN BE FELT BY HAND) THAT IT IS ALMOST CERTAINLY IN BANK 2 (TOWARDS FRONT OF CAR) ALMOST DIRECTLY BELOW/BEHIND THE HIGH PRESSURE FUEL PUMP. NOW HYPOTHETICALLY IF I WERE ON THE HIGHWAY AND THE VALVE DROPPED, CONSEQUENTLY PUNCHING A WHOLE IN THE CYLINDER HEAD, FORCING OIL THROUGH THE WHOLE, AND IGNITING IT, I WOULD THINK THAT IT WOULDNT TAKE MORE THAN A FEW MOMENTS FOR THE FLAMES TO CATCH THE HIGH PRESSURE FUEL PUMP AND VERY SHORTLY AFTER ENGULFING THE ENTIRE ENGINE AND VEHICLE IN FLAMES. I AM ALSO SURE THEIR ARE LIKELY MANY OTHER SCENARIOS THAT ARE POSSIBLE, BUT WITH ALL THE ENGINE PROBLEMS MY VEHICLE HAS BEEN HAVING WHILE STILL UNDER 80K MILES. THIS ONE SEEMS PRETTY TERRIFYING TO ME, ESPECIALLY WITH 3 YOUNG CHILDREN IN THE BACK WITH DOORS THAT DONT UNLOCK! AND OF COURSE KIA IS TOO BUSY TRYING TO TWIST THE SITUATION AND BLAME CONSUMERS TO EVEN C OI NSIDER DOING THE RIGHT THING AND STANDING BEHIND THEIR OWN PRODUCTS. I HAVE HARDLY DRIVEN MY VEHICLE AT ALL SINCE THE ENGINE STARTED FAILING IN JUNE, AND I BELIEVE IT HAS ALWAYS HAD THIS NOISE (DEALERSHIP HAD INSISTED IT WAS THE GDI NORMAL NOISE WHEN I PURCHASED THE VEHICLE)TO LAST WEEK O HAPPENED TO NJ PRICE THE NK OISE GETTING LOUDER AND ASKED A MECHANIC WHAT IS COULD BE. THAT MECHANIC STATED IT DEFINATELY SOUNDED LIKE A VALVE.
Vehicle speed control, Other or unspecified, Engine, Oct 20, 2018
RECALL : IT ISN'T ON RECALL LIST BUT HAVING THE SAME PROBLEMS THE OTHER RECALLS FOR SAME VEHICLE AND YEAR. WAS DRIVING AND ENGINE STALLED ON THE LOOP, I WAS ALMOST HIT BY MULTIPLE CARS. I FINALLY GOT THE KIA TO START AND IT BEGAN TO MAKE LOUD TAPPING NOISE AND NOT LETTING RPMS REACH 3K. NOBODY SEEMS TO WANT TO HELP SINCE THE CAR ONLY HAS 87K MILES AND NOW THE ENGINE IS FAILING FOR NO REASON. I BELIEVE IF THE ENGINE IS DOING THE SAME THING AS THE OTHER RECALLS, WHY HAVEN'T THERE BEEN A RECALL ON THIS KIA.?? I'VE TRIED CALLING DEALERS AND ETC NOBODY IS HELPING ME.
Other or unspecified, Service brakes, Aug 17, 2018
ABS AND TRACTION CONTROL LIGHT GOES ON AND OFF AS I AM DRIVING. SOMETIMES, THE SPEEDOMETER MOVES QUICKLY OVER THE INCORRECT SPEEDS SO I HAVE NO CLUE WHAT SPEED I AM GOING. IT'S ONLY A FOUR YEAR OLD CAR WITH 56,000 MILES. ALSO, SAME VEHICLE HAS ISSUE WITH THE GAS TANK DOOR. CANNOT OPEN USING THE SWITCH INSIDE THE CAR. MUST USE THE EMERGENCY PULL INSIDE A TRUNK COMPARTMENT.
Electrical system, Other or unspecified, Engine, Aug 12, 2018
TURN THE VEHICLE OFF SO I COULD PULL IN MY DRIVEWAY AS I UNLOCKED MY GATE CAR WOULD NOT START BACK IT WAS STUCK IN THE MIDDLE OF THE ROAD I HAD PURCHASED A NEW BATTERY AND I HAVE ALSO BOUGHT A NEW STARTER
Other or unspecified, Jun 8, 2018
THE FRONT PASSENGER AND THE THE TWO BACK DOOR AS WELL AS THE BACK (ENTRY TO CRGO AREA) LOCKS DO NOT OPEN WITH ANY DEVICE....ONLY THE DRIVERS DOOR UNLOCKS., THE AFOREMENTIONED HAVE TO BE OPENED BY HAND.. THEY DO CLOSE WHEN THE KEY IS IN IGNITION AND THE DRIVE OR REVERSE IS ENGAGED, BUT THEY DO NOT REOPEN WHEN PRESSING OPEN LATCH AT DRIVERS SIDE., THIS COULD BE A SAFETY PROBLEM WHEN ONE NEEDS TO OPEN THE DOOR FROM INSIDE OR OUTSIDE. HAD VEHICLE CHECKED AT KIA DEALER IN MISSISSIPPI AND WAS TOLD THAT ALL THREE ACTUATORS WERE GONE AND THAT DRIVERS WAS ON THE WAY OUT. THIS TO ME IS A TOTAL DEFECT....MANY CONSUMER COMPLAINTS HAVE BEEN ADDRESSED ABOUT DOOR LOCKS ON SOME KIAS. THERE IS NO REASON FOR 3 TO GO OUT AT THE SAME TIME. THE CAR IS NOT IN WARRANTY AND THE COST TO REPAIR WAS OVER $800.00 I BELIEVE THAT THIS SHOULD BE A RECALL ITEM AND THAT KIA SHOULD HAVE TO PAY FOR THE WORK.
Other or unspecified, May 5, 2018
TODAY, I WAS PUTTING MY SON IN HIS CAR SEAT BEHIND THE DRIVERS SEAT. I HAD PLACED THE KEY IN THE FRONT SEAT WHILE PUTTING HIM IN THE CARSEAT. WHEN I HAD SHUT THE BACK DRIVER SIDE DOOR, THE CAR AUTOMATICALLY LOCKED. EVERY DOOR OF OUR VEHICLE LOCKED AUTOMATICALLY WHILE MY 2 YEAR OLD SON WAS INSIDE THE CAR. WE HAD TO CALL A TOW COMPANY TO COME AS AN EMERGENCY TO UNLOCK OUR CAR. IT TOOK THEM 30 MINUTES TO EVEN GET TO OUR LOCATION. WHEN THE CAR WAS UNLOCKED MY SON WAS HOT TO THE TOUCH AND SWEATING. THE TEMPERATURE OUTSIDE WAS 72 DEGREES. THIS IS A SAFELY HAZARD FOR THE FACT THAT THE VEHICLE SHOULD NOT LOCK ON ITS OWN WHILE NOT IN MOTION IF ANY AT ALL. IF IT HAD BEEN ANY HOTTER DURING THIS DAY, I WOULD HAVE HAD TO BREAK THE CAR WINDOW JUST TO SAVE MY SON FROM BECOMING A HEAT RELATED CASUALTY AND GOING TO THE HOSPITAL OR ANYTHING WORSE.
Wheels, Other or unspecified, Electronic stability control (ESC), Dec 14, 2017
THE CAR IS MOVING PROCEEDS TO COME TO A CRAWL AND STOP I HAVE A VIDEO AND THE DEALERSHIP IS CLUELESS. THIS HAS HAPPENED MULTIPLE TIMES
Other or unspecified, Oct 26, 2017
THE REAR HATCH DOOR WILL NOT OPEN.
Other or unspecified, Oct 10, 2017
HAD SOME RAIN COME THROUGH, I GOT IN MY CAR AND NOTICED THAT THE SEATS WERE DAMP AND THE DASHBOARD WAS DAMP AS WELL. SO I DID A LITTLE INVESTIGATION, LOOKED ON TOP MY ROOF , AND IT APPEARED THAT PART OF THEPANARAMIC SUNROOF WAS SHATTERED. I HAVEN'T HAD ANY ROCKS HIT MY CAR, I LITERALLY DRIVE MY CAR FROM HOME TO WORK. I HAVEN'T HAD THIS CAR MORE THAN 3 MONTHS IT IS IN GREAT CONDITION WITH ALL THE DINGS AND WHISTLES SO TO SPEAK AND ONLY 58,000 MILES ON IT. I BOUGHT IT USED. I WOULD LOVE TO KNOW HOW ON EARTH THIS COULD SHATTER OUT OF NO WHERE? I JUST HAD TO PAY A $500.00 DOLLAR DEDUCTIBLE, FOR SOMETHING I DIDN'T CAUSE TO MY CAR. I AM GLAD THE WHOLE THING DIDN'T SHATTER WITH ME AND MY CHILD IN THE CAR.
Electrical system, Air bags, Other or unspecified, Jul 27, 2017
AIRBAG SAFETY INDICATOR LIGHT REMAINS ON WITH PASSENGER SITTING ON THE SEAT: AT 80,000 MILES I STARTED HAVING PROBLEMS WITH MY PASSENGER AIRBAG SAFETY INDICATOR LIGHT. WHEN THE SEAT IS OCCUPIED, THE WARNING AIRBAG LIGHT, COMES ON AND REMAINS ON. I CONTACTED KIA AND WAS TOLD IT WAS NO LONGER UNDER WARRANTY. THIS HAPPENED AT FIRST FOR A LONG PERIOD OF TIME, AND NOW IT APPEARS TO BE HAPPENING INTERMITTENTLY. SHORT IN THE ELECTRICAL SYSTEM. SINCE 60,000 MILES I HAVE HAD A SHORT IN THE ELECRICAL SYSTEM OF MY VEHICLE. I HAVE TAKEN IT TO 2 DIFFERENT PLACES TO HAVE IT INVESTIGATED AND NEITHER MECHANIC COULD TRACE THE CAUSE OF THE SHORT. I HAVE HAD BLOWN FUSES, NON-WORKING HEADLAMPS, FRONT AND BACK. NO ONE COULD FIND THE SHORT. I KEEP SPARE FUSES WITH ME AT ALL TIMES NOW, AND 100% OF THE TIME, THE RIGHT REAR BRAKE LIGHT IS NOT OPERATIONAL. I CONTACTED KIA CAR PROS IN CARSON, CALIFORNIA AND THEY TOLD ME THAT ANY WARRANTY COVERAGE HAD EXPIRED AT 60,000 MILES. DEFECTIVE AUTO LOCKS MY RIGHT REAR PASSENGER DOOR WILL NO LONGER OPEN AND WILL NO LONGER PERMIT INGRESS OR EGRESS INTO THE BACK SEAT. THE KEY FOB WILL TURN THE LOCKS TO THE OPEN POSITION BUT YOU STILL CANNOT OPEN THE DOOR UNDER ANY CIRCUMSTANCES. PERIODICALLY, THE DOOR LOCKS WILL GO CRAZY AND MAKE UP AND DOWN MOVEMENTS WHILE THE CAR IS BEING DRIVEN. OCCASIONALLY, THE RIGHT FRONT PASSENGER DOOR WILL LOCK AND NOT OPEN, BUT THEN IT OPENS. NOW THE RIGHT REAR PASSENGER DOOR IS PERMANENTLY STUCK IN THE LOCKED POSITION. KIA CAR PROS ALWAYS FINDS SOME EXCUSE FOR NOT REPAIRING THE DOOR UNDER WARRANTY. I BELIEVE IT IS DEFECTIVE AND THEY SHOULD BEAR THE EXPENSES.
Other or unspecified, Engine, Jul 18, 2017
9/15/15- BROUGHT IN FOR MISFIRING AND ROUGH IDLING TO LUPIENT KIA BROOKLYN PARK, MN. 11/19/15 - BROUGHT IN FOR ROUGH IDLING AND ENGINE STALLING WHILE DRIVING TO LUPIENT. CLEANED ENGINE GROUNDS. 12/30/15 - LUPIENT - BROUGHT IN FOR MISFIRES AND CEL ON; REPLACED INJECTOR AND COMPUTER. 7/13/16 - LUPIENT - BROUGHT IN CEL ON, STARTS HARD, IDLES ROUGH; REPLACED INJECTOR (SAME INJECTOR); 8/18/16 - LUPIENT - TOWED IN - WON'T START CEL ON; REPAIR PIN TENSION; 8/17/16 LUPIENT - WAS IN FOR THE SAME PROBLEM AND WAS TOLD THAT I DIDN'T PUT THE GAS CAP ON TIGHT ENOUGH. 1/11/17 - LUPIENT - TOWED IN WOULD NOT START; LIGHTS AND HORN WERE FLASHING. TOWED FROM HOME DRIVEWAY. WAS TOLD IT WAS THE KEY FOB BATTERY. 6/12/17 - BARNET KIA - TOWED IN; CAR STALLED AND WOULD NOT RESTART. STALLED AT RED STOP LIGHT LEFT TURN LANE. COULD NOT REPLICATE THE PROBLEM AND CARE STARTED UP ON 6/14/17 FINE. TOLD TO COME GET MY CAR. 7/17/17 - BARNET KIA - VEHICLE TOWED; STALLED AT RED STOP LIGHT LEFT TURN LANE. HAVE NO IDEA WHAT IS GOING TO HAPPEN BECAUSE NO ONE IS CONTACTING ME FROM KIA.
Other or unspecified, Jan 5, 2017
JANUARY 5, 2017, I WAS ON A 2 LANE HIGHWAY IN WASHINGTON HEADED HOME FROM A DAY OF SHOPPING AND MEDICAL APPOINTMENTS. I WAS 3 EXITS FROM MY HOME WHEN I HEAD A LOUD BANG LIKE A GUN SHOT. I SWERVED BECAUSE I THOUGHT IT WAS A TIRE OR MY WINDSHIELD. BEFORE I COULD PULL OFF OF THE HIGHWAY I HEARD AND SAW THAT THE CLOTH COVER OVER MY SUNROOF WAS SHAKING AND SLAPPING AGAINST THE WIND. I PULLED OFF THE HIGHWAY AND CHECKED MY SUN ROOF. MY SUN ROOF EXPLODED! THERE WAS NOT A CAR IN FRONT OF ME OR NEXT TO ME AND I KNOW NOTHING HAD HIT IT. MY SUN ROOF RANDOMLY EXPLODED! I DROVE STRAIGHT TO THE KIA DEALERSHIP. THE TECHNICIAN TRIED TO TELL ME AND SHOW ME WHERE HE SAID A ROCK HAD HIT IT. HE STUCK HIS PEN INTO A STARBURST AND TRIED TO TELL ME THAT A ROCK HAD HIT ME.
Other or unspecified, Dec 22, 2015
I DROVE MY KIA TO THE END OF THE DRIVEWAY TO GET THE MAIL. UPON SHUTTING THE DOOR, MY REAR WINDSHIELD EXPLODED OUTWARD. I CONTACTED KIA AND SPOKE WITH JOSE AND WAS GIVEN A CASE NUMBER. I WAS INSTRUCTED TO TAKE IT TO A KIA DEALERSHIP SO THEY COULD DETERMINE IF THE WINDSHIELD WAS DEFECTIVE. MY HUSBAND TOOK IT TO SPITZER KIA AND AFTER WAITING 4 HOURS WAS TOLD THEY WOULDN'T COVER IT. SHAWN WAS THE MECHANIC THAT LOOKED AT THE WINDSHIELD AND TOOK PICTURES. PICTURES WERE SENT TO STEVEN RUPERT, FIELD TECHNICAL REP FOR KIA. MR. RUPERT MADE THIS DECISION VIA EMAIL TO SHAWN, PER SHAWN. I CONTACTED KIA ONCE AGAIN AND WAS TOLD THEY GO BACK WHAT IS REPORTED AND THERE WAS NOTHING THEY COULD DO.
Other or unspecified, Feb 26, 2015
APPROXIMATELY ONE MONTH AGO MY CHECK ENGINE LIGHT CAME ON (P2098) IN MY 2014 KIA SORENTO EX V6 GDI WITH ABOUT 11,000 MILES ON THE ODOMETER. I TOOK IT IN TO KIA. THEY STATED IT WAS A KINKED WIRE. LAST WEEK, CHECK ENGINE LIGHT RETURNS (P2098). IT WAS CHECKED THIS TIME AND A REASON COULD NOT BE FOUND. A TECHLINE FOLDER WAS OPENED AND IT WAS RESEARCHED WITH KIA ENGINEERS WHO SAID THEY ARE AWARE OF THIS PROBLEM IN OTHER SORENTOS. THEY ARE SEARCHING FOR THE ANSWER TO THE PROBLEM AND I AM TO CONTINUE TO TAKE MY SORENTO TO THE DEALER WHEN THE CHECK ENGINE LIGHT TURNS ON SO THAT THEY HAVE A RECORD OF IT. THEY ARE SUPPOSED TO LET US KNOW WHEN A SOLUTION HAS BEEN FOUND SO IT CAN BE REPAIRED. I JUST DON'T KNOW HOW LONG THIS IS GOING TO GO ON BEFORE A FIX IS IN PLACE.
Other or unspecified, Dec 11, 2014
UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES