2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints
987 reports, newest first.
Engine, Jul 19, 2020
RATTLING SOUND COMING FROM ENGINE. NO DETERMINATION AS TO WHAT IT IS.
Power train, Air bags, Engine, Jul 18, 2020
IN MAY. MY AIRBAG LIGHT CAME ON AND WON'T GO OFF. I'M NOT SURE IF THE AIRBAGS ARE DEFECTIVE OR NOT, BUT I'M SCARED TO DRIVE AROUND WITH THE LIGHT ON. THEN ON JULY 16,2020, MY VEHICLE STARTED CUTTING OFF ON MY IN THE MIDST OF MOVING TRAFFIC. I HAVE TO THROW MY HAZARD LIGHTS ON AND COAST TO A SAFE PLACE TO LET THE TRUCK SIT. IT'S CUT OFF ABOUT 7 TIMES NOW WITH MY 3 KIDS IN THE CAR.
Engine, Jul 10, 2020
MY 2014 KIA SORENTO STARTED TO MAKE KNOCKING SOUND AND I TOOK IT TO THE DEALER TO CHECK OUT. CHECK ENGINE LIGHT DID NOT COME ON OR ANY OTHER WARNING SIGNS. AFTER CHECKING SERVICE DEPARTMENT SAID THAT THE ENGINE NEEDS TO BE REPLACED AND IT SOUNDS LIKE THERE ARE METAL PIECES IN THE ENGINE. THEY ALSO SAID THAT KIA SORRENTO 4 CYLINDER HAD THE SAME PROBLEM AND IT WAS RECALLED BUT NOT THE 6 CYLINDER. THEY ALSO ADVISED ME NOT TO DRIVE TOO LONG BECAUSE THE ENGINE MAY STALL. THEY QUOTE ME $7000 TO REPLACE THE ENGINE OR SUGGESTED TO TRADE IN FOR A DIFFERENT CAR. I BROUGHT THE CAR HOME AND TOWED IT TO A LOCAL MECHANIC AND THEY SAID THE SAME THING AND ASKED ME TO CALL KIA USA AND FILE A COMPLAINT. THEY SAID THAT THERE ARE LOT OF TSB'S ON THIS 2014 KIA SORRENTO. ACCORDING TO KIA DEALERSHIP NOTES THEY SAY "CONNECTING ROD FAILURE"
Electrical system, Structure, Jul 6, 2020
NOTICED PEELING AND FLAKING OF PAINT ON ROOF AFTER WASHING. USED NON ABRASIVE MICRO FIBER HANDHELD CAR WASH MITT AND TURTLE WAX CAR SOAP. BACKUP CAMERA IS INOPERABLE. BOTH CONDITIONS (PREMATURE FLAKING OF PAINT AND BACKUP CAMERA BECOMING INOPERABLE) ARE KNOWN BY KIA FOR THIS MAKE/MODEL. NO RESOLUTION IS AVAILABLE OTHER THAN TO REPAINT/REPAIR THESE ITEMS AT OWNER'S EXPENSE.
Engine, Jun 29, 2020
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Air bags, Seats, Electronic stability control (ESC), Jun 25, 2020
MOTOR WENT OUT ON THE HEATING UNIT IN THE PASSENGER SEAT. *TR
Engine, Jun 15, 2020
THE VEHICLE WAS IN MOTION AND BASICALLY "DIED". POLICE ASSISTED MY DAUGHTER (WHO WAS DRIVING THE CAR ON HER WAY TO WORK ON A VERY BUSY INTERSTATE). CAR WAS TOWED TO A LOCAL SHOP WHERE IT REMAINED OVER THE WEEKEND. IT WAS THEN TOWED TO ANOTHER SHOP LOCAL TO MY RESIDENCE. UPON DIAGNOSIS, THE STARTER WAS FOUND TO BE BURNED OUT, BUT VEHICLE STILL WOULD NOT START. EVENTUALLY IT WAS DETERMINED THAT THE ENGINE WAS THE PROBLEM.THE ENGINE SEIZED UP. POSSIBLY TIMING CHAIN BUT NOT CERTAIN, AT THIS POINT. SEEMS TO HAVE OCCURRED RANDOMLY. ENGINE HAS HAD PROPER CARE. BATTERY AND STARTER ARE BOTH GOOD (STARTER WAS REPLACED BECAUSE THE SEIZED ENGINE LIKELY BURNED THE STARTER OUT). SHOULD POSSIBLY BE INCLUDED IN THE RECALL # SC147. *TR
Exterior lighting, Jun 9, 2020
AFTER 5 YEARS OF HAVING MY CAR, WHILE KEEPING UP WITH ALL REQUIRED MAINTENANCE, I AM CONSTANTLY HAVING ISSUES WITH THE LIGHTS. TO START, THE LICENSE PLATE LIGHTS BURN OUT AND I HAVE TO REPLACE ABOUT EVERY 3-4 MONTHS. THE LED STRIP OVER THE HEADLIGHT IS A RIP OFF, $700 TO REPLACE BECAUSE YOU CAN'T CHANGE THE BULB YOU HAVE TO CHANGE THE WHOLE FIXTURE?! WHY WOULD ANY COMPANY APPROVE OF THAT DESIGN? SO I HAVE A MISSING LED STRIP, BUT THE OTHER ONE NO ISSUE AFTER 5 YEARS. I JUST RECENTLY HAD THE TOP BRAKE LIGHT GO OUT, ANOTHER LED FIXTURE $150 TO REPLACE A 5' STRIP. RIP OFF!! A FEW WEEKS AGO ONE OF MY FOG LIGHTS WENT OUT, COME TO FIND OUT THE BULB FELL OUT. HOW DOES THAT EVEN HAPPEN?! HOWEVER THE MOST PROBLEMATIC OF THEM ALL IS THE DRIVER SIDE BRAKE LIGHT! I'VE HAD THE PASSENGER BRAKE LIGHT REPLACED ONE, BUT THE DRIVER SIDE BRAKE LIGHT IS REPLACED AT LEAST EVERY 6 MONTHS OR SO. SOME I HAVE PAID FOR, SOME COMPLIMENTARY BUT SUPER INCONVENIENT TO SAY THE LEAST. ON TOP OF THAT, I'VE HAD THE HARNESS REPLACED, TENSION PIN REPAIRS, AND NOW I AM HAVING TO REPLACE THE HARNESS AGAIN FOR THE 2ND TIME IN 2 YEARS. AND I CONSTANTLY SEE OTHER KIA'S, MAINLY SORENTO'S, WITH THE DRIVER BRAKE LIGHT OUT. I HAVE BEEN PULLED OVER SEVERAL TIMES REGARDING LIGHTS AND ONE TIME EVEN HAD GUNS DRAWN ON ME (WHEN BOTH OF MY LICENSE PLATE LIGHTS BLEW OUT). THIS IS JUST RIDICULOUS THAT I AM ALWAYS PARANOID ABOUT LIGHTS. IN ADDITION THIS CAN CAUSE AN ACCIDENT IF SOMEONE CAN NOT SEE ME, OR POSSIBLY GET ME HARMED IF COPS CAN'T SEE MY LICENSE PLATE. KIA NEEDS TO DO A RECALL AND UPGRADE THE LIGHTING TO LAST FOR A NORMAL AMOUNT OF TIME AND/OR REPLACE HARNESSES. LED LIGHTING SHOULD BE REPLACED FOR FREE FOR MAKING IT SO DIFFICULT TO REPLACE THE BULB. OR UPGRADE TO LIGHTING WHERE WE ARE ABLE TO REPLACE THE BULB WITHOUT HAVING TO REPLACE THE WHOLE FIXTURE. I KNOW I AM NOT THE ONLY ONE AND ITS NOT FAIR TO CONSUMERS. *TR
Power train, Engine, Jun 5, 2020, fire
DRIVING ON 2014 KIA SORENTO WITH ONLY 84,000 MILES. DOING OIL CHANGE ON TIME I KEEP THE RECEIPTS FOR RECORDS. LAST FRIDAY WHILE I WAS DRIVING MY CAR BROKE DOWN IN THE MIDDLE OF THE INTERSECTION. SOUNDED LIKE CRANKING ENGINE RATTLING. HAD TO TOW THE CAR TO MY MECHANIC THAT TOLD ME THE ENGINE BROKE DOWN. I DID SOME RESEARCH AND KIA HAD FEW UNANNOUNCED ENGINE RECALLS ON MY MODEL. WHEN I CALL KIA THEY DON'T WANT TO HELP AT ALL. THEY DON'T WANT TO TAKE ANY RESPONSIBILITY. *TR
Engine, Jun 1, 2020, fire
TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING ANOTHER DRIVER WAS HONKING TO INFORM THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE FRONT PASSENGER OPENED THE DOOR AND CONFIRMED THAT THERE WAS A FIRE. THE CONTACT WHO WAS THE DRIVER AND THE FRONT PASSENGER WERE ABLE TO COME TO A STOP AND EXIT THE VEHICLE. THE PASSENGER SUSTAINED BURN TO THE ARM AND BACK THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO REQUIRED MEDICAL ATTENTION DUE TO THE SMOKE INHALATION. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN BUT WAS ABLE TO EXIT THE VEHICLE WITH THE HELP OF THE PASSENGER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THE ENTIRE FRONT END OF THE VEHICLE BURNED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE VEHICLE HAD NOT BEEN INSPECTED YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO SUPERIOR HYUNDAI SOUTH (238 W MITCHELL AVE, CINCINNATI, OH 45232) FOR A UNKNOWN RECALL FOR A MOTOR REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Electrical system, Engine, May 28, 2020
I WAS DRIVING STRAIGHT DOWN A 2 LANE HIGHWAY AT APPROX. 55 MPH AND THE ENGINE ABRUPTLY SHUT OFF. HOWEVER, ALL ELECTRICAL COMPONENTS STILL WORKED, INCLUDING THE A/C, LIGHTS, AND THE NAVIGATION SCREEN. I DIDN'T EVEN HAVE TIME TO THINK ABOUT WHAT I NEEDED TO DO, BUT I WAS ABLE TO PULL INTO SOMEONE'S DRIVEWAY, AS THERE WAS NO SHOULDER ON THE HIGHWAY THAT I COULD PULL OVER ONTO. AFTER PULLING OFF OF THE HIGHWAY, I PLACED THE VEHICLE IN PARK AND I TURNED IT OFF. I TRIED TO RESTART THE VEHICLE AND EVERY LIGHT ON THE DASH WAS ILLUMINATED, BUT IT WOULD NOT START . NONE OF THE ELECTRICAL COMPONENTS WORKED NOW AFTER SHUTTING THE CAR OFF. HEARD A CLICKING SOUND WHEN BRAKES WERE APPLIED. I CHECKED OIL ON DIP STICK AND OIL WAS FINE. THE VEHICLE HAD OVER A QUARTER TANK OF GAS. NO LIGHTS APPEARED ON DASH BEFORE IT ABRUPTLY DIED. CALLED TOW TRUCK TO COME GET IT AND TAKE IT TO REPAIR SHOP. MECHANIC SAYS IT IS SHOWING THE PROBLEM COULD BE IN THE MAIN BRAIN OF THE VEHICLE, AND I WILL HAVE TO HAVE IT TOWED TO NEAREST KIA DEALER WHICH IS 2 HOURS AWAY. I JUST PURCHASED THIS VEHICLE APPROX. 3 MONTHS AGO WITH ROUGHLY 75K MILES ON IT. I AM THE SECOND OWNER WITH NO PRIOR ACCIDENTS. I AM GREATLY CONCERNED ABOUT THIS ISSUE WITH MY 2014 KIA SORENTO SXL, DUE TO THE FACT THAT IT COULD HAVE CAUSED AN ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY INJURED DUE TO THE ENGINE JUST ABRUPTLY DYING. THIS NEEDS TO BE RECALLED ASAP! *TR
Engine, May 28, 2020
CAR STOPPED RUNNING, WHILE DRIVING. WAS TOWED TO REPAIR CENTER. WAS TOLD ENGINE FAILED AND NEEDS TO BE REPLACED AT A COST OF 5-10,000 DOLLARS. THIS CAR ONLY HAS 66000 MILES. *TR
Electrical system, Exterior lighting, Engine, May 24, 2020
UNFORTUNATELY WHILE DRIVING MY VEHICLE ON THE HIGHWAY IT SHUT OFF ABRUPTLY. *TR
Service brakes, May 22, 2020
MY TROUBLES BEGAN ON APRIL 6, 2020 WHEN MY ABS LIGHT CAME ON. I HAD NEVER HAD THIS ISSUE IN ANY PRIOR VEHICLE THEREFORE EVEN THOUGH WE WHERE AT THE HEIGHT OF A WORLDWIDE PANDEMIC I IMMEDIATELY CALLED THE KIA DEALERSHIP WHERE I HAVE MY VEHICLE SERVICED. I WAS ABLE TO GET AN APPOINTMENT FOR THE NEXT MORNING. I WAS REGRETTABLY INFORMED THAT MY LEFT REAR ABS SENSOR HAD FAILED AND WOULD NEED TO BE REPLACED. INCLUDING THE COST OF THE OIL CHANGE, THIS REPAIR COST ME $657.35. THEN ON APRIL 22, 2020,MY CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, I IMMEDIATELY SCHEDULED AND APPOINTMENT AT THE KIA DEALERSHIP IN DELRAY BEACH, FL FOR THE NEXT MORNING. SOON THEREAFTER I WAS ADVISED THAT MY FUEL TANK SENSOR HAD FAILED. THIS COST ME $463.61.ON MAY 5, 2020, TO MY SURPRISE MY ABS LIGHT CAME ON AGAIN. I SCHEDULED AN APPOINTMENT WITH THE KIA DEALERSHIP IN DELRAY BEACH, FL FOR THE NEXT MORNING. I WAS SOON INFORMED THAT MY RIGHT ABS SENSOR HAD FAILED. THIS REPAIR COST ME $513.32. I HAVE REACHED OUT TO KIA CONSUMER AFFAIRS ON SEVERAL OCCASIONS REGARDING MY DISPUTE, HOWEVER, ON EACH OCCASION I HAVE BEEN MET WITH ADVERSITY. MY DISPUTE IS NOT WITH KIA'S WARRANTY HOWEVER, EACH TIME I HAVE SPOKEN WITH KIA'S MANAGEMENT AND/OR CUSTOMER SERVICE REPRESENTATIVES THEY CONTINUE TO ADVISE ME THAT MY WARRANTY HAS EXPIRED SO THERE IS NOTHING THEY CAN DO. MY ISSUE IS, THAT THEIR SENSORS ARE FAULTY. SPECIFICALLY, THE REAR ABS SENSORS. THESE SENSORS SHOULD NOT HAVE FAILED LIKE THIS. KIA HAS CONTINUED TO HAVE ISSUES WITH THE ABS SENSORS. KIA SHOULD NOT BE SHIFTING THE BLAME AND COST OF THEIR FAULTY PARTS ONTO THEIR CONSUMERS. DURING MY LAST CALL WITH [XXX], A MANAGER AT KIA MOTORS IN IRVINE, CALIFORNIA; I WAS ASKED HOW MANY KIA'S I OWNED. WHEN I ADVISED HIM THAT THIS WAS MY FIRST AND WILL NOW BE MY LAST KIA, HE TOLD ME THAT I AM NOT A LOYAL CUSTOMER AND I HAVE NO WARRANTY SO THERE IS NOTHING KIA MOTORS CAN DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, May 9, 2020
I WAS AT A LIGHT ON FRIDAY AND MY CAR JUST TURNED OFF.I HAD TO PUSH IT TO THE GASTION. WHEN MY MECHANIC CAME TO LOOK AT IT ON FRIDAY HE SAID THAT MY ENGINE LOCKED I NEED A NEW ENGINE. I DON'T UNDERSTAND WHY THERE WASN'T A RECALL ON MY VIN NUMBER BUT THERE WAS RECALLS ON 2013 AND 2014 KIA SORENTO AND KIA SOLES . I HAVE A FRIEND OF MINE THAT HAS A 2013 KIA SORENTO AND HE HAD THE SAME ISSUE WITH HIS ENGINE. IS THE GDI ENGINES AND THAT'S THE ENGINE I HAVE AND IS NOT REPLACEABLE THAT IS SO MESSED UP. THERE WAS A REPLACEMENT ON ALL ENGINES OF GDI.WHY THIS HAPPENING TO ME WHEN I HAVE 6 MONTHS LEFT OF PAYMENTS AND IT'S $3,500 TO REPLACE AN ENGINE THIS IS REALLY ABSURD. *TR
Electrical system, May 8, 2020
SOMETHING IS DRAINING THE BATTERY. IF THE CAR ISN'T DRIVEN FOR A FEW DAYS, IT WILL NOT START. *TR
Electrical system, Engine, Apr 17, 2020
EVERY 2 DAYS PUTTY A QUART OF OIL. *TR
Power train, Vehicle speed control, Engine, Apr 2, 2020
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE WOULD SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LA FONTAINE KIA LOCATED AT (2027 S. TELEGRAPH RD, DEARBORN, MI 48124), WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED MOTOR OVERHEATED WHILE DRIVING AND VEHICLE WOULD SHUT OFF.*JB
Engine, Mar 21, 2020
MY ENGINE STARTED BLOWING SMOKE WHEN DRIVING OUT WITH MY FAMILY. I TOOK IT TO KIA DEALERSHIP AND THEY SAID THAT BOTH THE FRONT TIMING COVER AND THE OIL PAN GASKET HAD A LEAK AND THAT THEY NEEDED TO BE REPLACED. MY CAR HAD AN ENGINE RECALL DONE BY THEM ON WHICH DURING MANUFACTURING THERE WERE METALS SHARDS THAT SPREAD THROUGH THE ENGINE. I ALSO READ THIS ENGINE (THETA 2) WAS INVOLVED IN CASES WERE THE ENGINE CAUGHT ON FIRE FOR NO APPARENT REASON. THIS IS A SAFETY CONCERN AND THEIR ENGINES SHOULD BE WARRANTIED FOR A LONGER TIME. I'M ATTACHING THE INVOICE FOR THE REPAIRS DONE.
Engine, Mar 16, 2020
I BOUGHT 2014 KIA SORRENTO WITH 93,000 ON IT HAD OIL CHANGE TO FULL MAX LIFE SYNTHETIC API OIL AND OIL FILTER CHANGE TO FULL SYNTHETIC FILTER AT 97,389 .THEN GOT TO AND OIL GOOD FOR 7,500 MILES. ENGINE WENT OUT AT 102,500. AND NORMAL DRIVING ..
Electrical system, Mar 11, 2020
WHILE DRIVING ON THE HIGHWAY, MY ENTIRE DASHBOARD WENT OUT. THIS MADE IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING. TURNS OUT, WHEN I TURN MY HEATED SEATS ON IT BLOWS THE FUSE FOR MY DASHBOARD. THIS IS VERY DISAPPOINTING, BECAUSE I JUST BOUGHT THIS CAR 6 MONTHS PRIOR TO THIS HAPPENING.
Engine, Fuel/propulsion system, Mar 6, 2020
ENGINE MALFUNCTION PERTAINING TO THROTTLE BODY. VEHICLE STARTED TO SKIP WHILE SITTING STATIONARY IN PARKING SPACE AS IF NOT RECEIVING ENOUGH FUEL THEN HAS REDUCED POWER. TOOK VEHICLE TO DEALER TO INQUIRE ABOUT POSSIBLE COVERAGE FOR REPLACEMENT SINCE VEHICLE HAD LESS THAN 100,000 MILES. DEALERSHIP TOLD ME THAT THROTTLE BODY WAS NOT COVERED AND THAT IT WOULD CODE IN ASSESS OF 1,000 DOLLARS TO REPAIR.
Exterior lighting, Electronic stability control (ESC), Mar 5, 2020
MY CHECK ENGINE LIGHT CAME ON THE FIRST TIME IN AUGUST OF 2019 . THE DEALERSHIP KEPT MY KIA SORENTO FOR ALMOST A MONTH . 3 DAYS AFTER I GOT IT BACK THE CHECK ENGINE LIGHT CAME ON AGAIN BROUGHT IT BACK TO DEALERSHIP COST ME ANOTHER 155.00. 4 DAYS AFTER THAT CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING AS THE FIRST TIME . WHEN IT WOULD COME ON THE ACCELERATION WOULD ALMOST DIE I COULD ONLY GO 3 OR 4 MILES A HOUR . WHEN I GOT IT BACK THE 3RD TIME I WAS GOOD FOR ABOUT 2 MONTHS THEN IN NOVEMBER OF 2019 . THE EXACT SAME THING HAPPENED AGAIN ALMOST GOT HIT THIS TIME . BROUGHT IT TO ANOTHER DEALERSHIP COST ME ALMOST 400.00. THEN ON MY WAY OUT OF TOWN IN DECEMBER OF 2019 . IT HAPPENED AGAIN. AGAIN ALMOST GOT HIT I WAS ON THE INTERSTATE HALFWAY TO MY DESTINATION. THIS TIME HAD TO RENT A TOW BAR HAVE SOMEONE DRIVE 3 HOURS TO GET ME AND MY KIA . THEN GOT IT TO A DEALERSHIP IN A DIFFRENT STATE . THEY CHARGED ME FOR A PART THAT WAS UNDER WARRANTY THIS TIME IT COST ME 509.00. THIS IS A SAFTY ISSUE PLUS KIA WILL NOT REFUND ME THE MONEY I SPENT ON THE WARRANTY PART.
Engine, Mar 3, 2020
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT AFTER AN OIL CHANGE, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO DAR CARS KIA LOCATED AT (4700 BRANCH AVE, MARLOW HEIGHTS, MD) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 141,000.
Engine, Mar 3, 2020
CAR STARTED OVERHEATING AND COOLANT BACKED UP AND OVER FLOWED COOLANT RESERVOIR. ALSO BEING WINTER THERE WAS NO HEAT COMING FROM THE HEATER. THIS HAPPENED WHETHER TRAVELING 70 MILES AN HOUR, STOPPED AT A STOP SIGN, OR IDLING IN PARK. TEMPERATURE GAUGE WOULD GO FROM NORMAL TEMP TO OVER HEATING TEMPS, BACK AND FORTH WITH THE SOUND OF BUBBLING IN THE RESERVOIR AND HEAVY COOLANT LEAKAGE. ME AND MY WIFE ALSO NOTICED A STRONG FOUL FUEL ODER EXSPECIALLY WHEN DRIVING ON THE FREEWAY. I REPLACED THE THERMOSTAT, FLUSHED AND FILLED THE RADIATOR WITH 50-50 MIX OF ANTIFREEZE AND IT CHANGED NONE OF THE PROBLEMS LISTED ABOVE. HAD SYSTEM PRESSURE TESTED AND A SCAN OF THE ENGINE OB2 MODULE AND CAME BACK WITH 0 CODES. RESEARCHED VEHICLE AND FOUND RECALL NUMBER SC147 ENGINE/ENGINE COOLING, ENGINE REPLACEMENT.