2015 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 750 owner complaints filed for this model year. This is the 7th highest complaint count among 23 Sorento model years with reports.
Of the 2015 reports, 20 involved a crash and 14 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Representative owner complaints
750 reports, newest first.
Structure, Apr 29, 2021
WHILE I WAS DRIVING ON THE HIGHWAY IN THE RAIN, I NOTICED SMALL OBJECTS HITTING MY WINDSHIELD. ONCE THE VEHICLE WAS PARKED I NOTICED THERE WERE SEVERAL POINTS ON THE BODY OF MY CAR THAT THE PAINT START PEELING. NO ROCKS OR OTHER OBJECTS WERE HIT DURING THE DRIVE JUST FAULTY PAINT (KIA SORENTO 2015 PEARL WHITE) ON THE BODY OF THE CAR. IT HAS SINCE BECOME WORSE IN THESE AREAS WITH RUST STARTING TO FORM IN CERTAIN SPOTS AND CONTINUES TO HIT THE WINDSHIELD DURING DRIVING.
Electrical system, Engine, Apr 28, 2021
WHILE DRIVING MY CAR DOWN THE FREEWAY GOING 77MPH MY CAR FAILED TO SHIFT WHILE GOING UP A HILL AND STARTED MAKING A KNOCKING NOISE WHILE IN CRUISE CONTROL. THEN OUT OF CRUISE CONTROL THE CAR MADE A LOUD BAG AND POP AND SMOKED. WE PULLED OVER AND THE CAR MOTOR HAD THEN BEEN SEIZED AND WOULD NOT START. KIA MOTOR IS DECLINING TO REPLACE MY MOTOR BASED ON THE PRODUCT IMPROVEMENT CAMPAIGN OF 18V907000 BECAUSE THEY STATE THAT I FAILED TO HAVE THE CAR INSPECTED WITH THIS CAMPAIGN. KIA MOTORS TOLD ME THAT THEY SENT THE PRODUCT IMPROVEMENT CAMPAIGN NOTICE TO THE PREVIOUS OWNER IN 2018 BUT THAT IT WAS STILL MY FAULT THAT THE INSPECTION WAS NOT DONE AND THE KNOCK SENSOR WASN'T ADDED. I LET THEM KNOW I KNEW NOTHING ABOUT THIS BECAUSE I NEVER RECEIVED THE LETTER BECAUSE IT WAS NOT SENT TO ME AND I WAS NOT NOTIFIED AND THE CONSUMER AFFAIRS SUPERVISOR SAID IT WAS STILL MY FAULT FOR NOT CALLING KIA WHEN I PURCHASED THE CAR IN 2015 TO LET THEM KNOW I AM THE NEW OWNER AND TO GIVE THEM MY INFORMATION.
Exterior lighting, Apr 23, 2021
MY LOW BEAMS ARE VERY DIM AND IT IS VERY HARD TO SEE THE ROAD AT NIGHT. I CAN'T SEE TO DRIVE AT NIGHT.
Engine, Apr 14, 2021
WHILE DRIVING MY VEHICLE, THE ENGINE "SHUT OFF" AND THE VEHICLE SUDDENLY STOPPED RUNNING. I WAS ABLE TO GET THE VEHICLE TO COAST SOMEWHAT OFF THE ROAD AT A ROUND-ABOUT. I HAD MY 3 YEAR OLD DAUGHTER IN THE VEHICLE AND IT WAS VERY COLD. I WAS TOLD LATER THE ENGINE HAD SEIZED AND THERE WERE METAL SHARDS DISPERSED ALL OVER THE SYSTEM. WHEN I LOOKED INTO THIS ISSUE, MANY KIA VEHICLES HAVE HAD RECALLS ON ENGINES WITH THIS EXACT ISSUE, BUT MY VEHICLE IS NOT INCLUDED IN THESE RECALLS. MY VEHICLE HAS AROUND 70,000 MILES ON IT AND I STILL OWE 8000$ ON THE VEHICLE, WHILE MY REPAIRS WILL BE AROUND 6500$. I HAVE DONE ALL ROUTINE MAINTENANCE ON THE VEHICLE AND HAD MY OIL CHANGED AND FLUIDS CHECKED TWO WEEKS PRIOR TO THIS INCIDENT.
Steering, Apr 12, 2021
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS ON AN UNEVEN SURFACE, SHE LOSS CONTROL OF THE STEERING WITH THE WHEELS VIBRATING UNCONTROLLABLY. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THE VEHICLE FOR THE STEERING COLUMN. THE CONTACT THEN TOOK THE VEHICLE TO GOSSETT KIA (1900 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE SHE WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED TO DETERMINE THE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Apr 11, 2021
CLUNKING WHEN TURNING STEERING WHEEL, LARGE VIBRATION, AUTO REPAIR SHOP SAYS STEERING SECTOR SHAFT NEEDS TO BE REPLACED
Exterior lighting, Apr 7, 2021
AFTER REPLACING BULBS, HEADLIGHTS, ESPECIALLY LOW BEAMS, ARE DANGEROUSLY LOW. VERY LOW VISIBILITY AT NIGHT AND EVEN MORE DIFFICULT TO SEE WHEN THERE IS ONCOMING TRAFFIC AND WHEN IT IS RAINING. THIS MORNING ON MY WAY INTO WORK IT WAS RAINING AND ALMOST MISSED A CURVE IN THE ROAD DUE TO LOW VISIBILITY. I SLOWED TO MAKE THE CURVE AND HIT A PATCH OF WATER (AGAIN, BECAUSE OF THE LOW VISIBILITY I DID NOT SEE) AND HYDROPLANED ALMOST HITTING A VEHICLE COMING FROM THE OPPOSITE DIRECTION. FORTUNATELY I DID NOT OVERCORRECT AND REGAINED CONTROL BEFORE A COLLISION TOOK PLACE. THERE HAVE BEEN SEVERAL OTHER TIMES WHEN I COULD NOT SEE THE TURN COMING UP OR ENTRANCES TO EXIT RAMPS ON THE HIGHWAY. MY HOPE WAS THAT CHANGING THE BULBS WOULD HELP, BUT EVEN WITH GETTING THE BRIGHTEST BULBS AT THE AUTO PART STORE, THE LIGHTS ARE STILL JUST AS DIM. IN DOING RESEARCH, I AM FINDING THAT THIS IS A COMIN ISSUE WITH THESE VEHICLES.
Vehicle speed control, Mar 31, 2021
I WAS TOLD BY THE DEALER THAT MY WHEEL SPEED SENSOR NEEDS REPLACING. I CHECKED ONLINE AND KIA ISSUED A RECALL FOR THIS BUT WAS TOLD THAT MY VIN# WASN'T ON THE LIST AND I WOULD HAVE TO PAY FOR THE FULL REPAIR. I CHECKED A NUMBER OF ONLINE FORUMS AND THOUGH IT SEEMS THAT KIA HAS ISSUED A RECALL BUT THEN KNOWINGLY REMOVED A NUMBER OF VEHICLES BY VIN# FROM RECALL LIST. THE DEALER WANTS TO CHARGE ME $310 FOR THE SENSOR AND $270 FOR THE LABOR. THIS NEED TO BE INVESTIGATED AND THE COMPANY SHOULD COVER ALL VEHICLES ISSUED AS THEY RAN A CAMPAIGN TO COVER THE WHEEL SPEED SENSOR BEFORE CORRUPTION THEN PURPOSELY EXCLUDED VEHICLES FROM GETTING THE REPAIR AND NOW HAS DAMAGE TO THE SENSOR.
Structure, Mar 30, 2021
I HAVE A 2015 KIA SORENTO WHITE PEARL FINISH. PAINT STARTED CHIPPING ON IT LAST YEAR AND JUST NOTICED A FEW WEEKS AGO AFTER WASHING IT THAT CHUNKS OF PAINT STARTED COMING OFF ABOVE THE WINDSHIELD AND ON THE HOOD. I HAD JUST FIXED CHIPPING ABOVE THE WINDSHIELD A WEEK PRIOR.
Engine, Mar 26, 2021, fire
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THEIR SON WAS DRIVING AT 55 MPH AND STOPPED AT A RED LIGHT WHEN THE CONTACTS SON PROCEEDED TO DRIVE AFTER THE LIGHT TURN GREEN, THEY SAW SMOKE COMING FROM UNDERNEATH THE FRONT HOOD OF THE VEHICLE. THE CONTACTS SON PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACTS SON AND HIS GIRLFRIEND GOT OUT OF THE VEHICLE AND ANOTHER DRIVER PULLED OVER STATED THEY SAW FIRE COMING FROM THE REAR UNDERNEATH OF THE VEHICLE. THE OTHER DRIVER HAD A FIRE EXTINGUISHER AND EXTINGUISHED THE FIRE FROM THE UNDERNEATH THE FRONT HOOD AND UNDER THE VEHICLE. NO WARNING LIGHT ILLUMINATED FROM THE VEHICLE. NO ONE WAS INJURED, THE FIRE DEPARTMENT DID ARRIVE TO THE SCENE BUT THERE WAS NO FIRE REPORT FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE NEXT DAY THE CONTACT CALLED THE LOCAL DEALER MARTIN KIA (289 E CLEVELAND AVE, NEWARK, DE 19711 PHONE: (302) 738-5200) AND HAD THE VEHICLE TOWED TO THE DEALER WHERE THE CONTACTS INSURANCE COMPANY INSPECTED AND DIAGNOSED THE FAILURE AS MECHANICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Other or unspecified, Mar 26, 2021
IT STARTED WITH A SMALL SPOTS ON THE FRONT EDGE OF THE HOOD. THAT SPOT GRADUALLY GREW AND MORE SPOTS STARTED PEELING. THE NEXT CAME ON THE DRIVER'S SIDE ON THE FRAME OF THE WINDSHIELD THEN ON THE PASSENGER SIDE. PIECES OF PAINT JUST PEELED OFF. THERE'S ABOUT A GOOD 8" LONG PATCH THAT HAS NO PAINT AND IT'S STILL FLAKING. THE PIECE OF PAINT THAT CAME OFF WAS SO THIN AND BRITTLE, I COULDN'T BELIEVE IT. IT JUST SEEMS LIKE THE UNDERCOAT WASN'T GOOD AND DIDN'T FUSE WITH THE PAINT WHEN IT WAS APPLIED. I DON'T KNOW IF I'M GOING TO HAVE TO HAVE THE ENTIRE SUV REPAINTED.
Vehicle speed control, Service brakes, Mar 26, 2021
A FEW MONTHS BACK, MAYBE OSEPT/OCT MY ABS LIGHT, TIRE PRESSURE LIGHT CAME ON (YELLOW) AND I HAD IT CHECKED AND THEY SAID IT WAS A WHEEL SENSIOR AND ITS VERY COSTLY SO AS OF YET IT HASNT BEEN FIXED. NOW YESTERDAY MY BRAKE LIGHT AT THE BOTTOM OF MY DASH CAME ON (RED) AND ITS A DOUBLE AND SAID BREAK. I DONT KNOW WHY IM HAVING SO MANY PROBLEMS WITH THIS CAR BUT IT WILL BE MY LAST KIA. I OWN 2 AND BOTH HAVE HAD PROBLEMS AND I KEEP BOTH SERVICED ON TIME AND GET WHAT IS NEEDED DONE
Structure, Mar 20, 2021
I NOTICED MY 2015 KIA SORENTO WITH WHITE PEARL PAINT IS CHIPPING AND COMING OFF IN SEVERAL PLACES. I HAVE FIXED A FEW WITH YHE KIA WHITE PEARL TOUCH UP PAINT. I NOTICED TODAY THREE MORE AREAS THAT ARE CHIPPING. TWO ABOVE THE WINDSHIELD AND ONE LARGE CHIPPING AREA ON THE HOOD. THE CHIP ON THE HOOD LOOKS LIKE IT IS BUBBLING UP. THIS IS NOT ROCK DAMAGE.
Engine, Mar 20, 2021
AFTER MY 2015 KIA SORENTO SX WAS RECALLED FOR FAULTY ENGINE; IT WAS REBUILT. HOWEVER, MY CAR HAS RECENTLY STALLED WHILE DRIVING AND I HAD TO GET IT TOWED TO THE DEALERSHIP. I WAS TOLD THERE WAS ANOTHER ENGINE OIL LEAK. THEY CLAIMED TO REBUILD THE ENGINE, BUT I AM HAVING THE SAME EXACT ISSUE. I HAVE HAD NOTHING BUT ISSUES SINCE PURCHASING THIS CAR. THIS IS A VERY DANGEROUS PROBLEM, AND COULD HAVE RESULTED IN A FIRE CAUSING SERIOUS BODILY HARM OR WORSE. I AM ASKING FOR ANOTHER RECALL, BECAUSE APPARENTLY THE FIRST TIME THEY ALLEGEDLY FIXED THE FAULTY ENGINE WAS TO NO AVAIL AS I AM HAVING THE EXACT SAME ISSUE AS I HAD PRIOR TO THE ENGINE BEING REBUILT. THE PROBLEM HAS NOT BEEN REMEDIED. I ALSO READ SEVERAL NEWS ARTICLES WHERE THERE WAS RECENT RECALL ON THE KIA SORENTO MODELS AS WELL AS SEVERAL OTHERS. HOWEVER, UPON SEARCHING TO CHECK IF THERE WAS IN FACT ANOTHER RECALL, THERE IS NOT. THIS IS CONFUSING AND I WOULD LIKE TO KNOW WHAT IS GOING ON AS SEVERAL NEWS ARTICLES STATE INDEED 2015 KIA SORENTO HAS ANOTHER RECALL.
Engine, Mar 17, 2021
VEHICLE LOST POWER WHILE DRIVING. THERE WERE NO WARNING LIGHTS, NO CHECK ENGINE LIGHTS. DAUGHTER IN-LAW WAS DRIVING VEHICLE. SHE MADE IT HOME WITH VEHICLE. MY SON LOOKED AT VEHICLE WHEN HE GOT HOME FROM WORK. HE FOUND OIL TO BE LOW, OIL WAS CHANGED IN JANUARY. NO SIGNS OF OIL LEAKING. HE REMOVED OIL FILTER AND FOUND METAL SHAVINGS IN OIL. MY SON IS A SMALL ENGINE/DIESEL MECHANIC. HE HOOKED UP HIS CODE READER, ERROR READINGS WERE RELATED TO CYLINDER BANK. THEY HAD VEHICLE TOWED TO CLOSET KIA DEALER, ABOUT 70 MILES, VERDICT FROM DEALERSHIP NEEDS NEW ENGINE AT TUNE OF $10,000. MY SON CANNOT AFFORD A $10,000 REPAIR BILL, HE HAD THE VEHICLE TOWED HOME. THE VEHICLE HAS ABOUT 125,000 MILES ON IT. MY CONCERNS WITH THIS ARE WHY NO WARNING OR CHECK ENGINE LIGHTS? MY SECOND CONCERN IS THAT THE KIA RECALL AND CLASS ACTION LAWSUIT AND SUBSEQUENT SETTLEMENT MAYBE SHOULD HAVE INCLUDED THE V6 ENGINES. KIA IS KNOWN FOR ENGINE PROBLEMS. AND MAYBE I CAN'T EVEN BE THE ONE TO ENTER THIS REPORT SINCE I AM NOT VEHICLE OWNER BUT I AM NOT WILLING TO ROLLOVER AND GIVE UP. MY SON JUST WANTS TO BE RID OF VEHICLE AND TRY GET OUT FROM UNDER THE $8,000 HE STILL OWES ON LOAN. I THINK THIS IS A CONTINUATION OF THE ENGINE PROBLEMS KIA HAS.
Structure, Mar 16, 2021
ORIGINAL WHITE PEARL PAINT ON BODY OF CAR IS PEELING OFF IN BIG CHUNKS, THERE MUST BE A PROBLEM WITH THE PAINT OR PAINTING PROCESS KIA USED
Power train, Engine, Mar 15, 2021
I NOTICED MY 2015 KIA SORRENTO WAS IDLING VERY HARD. THIS STOPPED MOMENTARILY AND THEN BEGAN AGAIN AND THE ENGINE LIGHT BEGAN FLASHING. THE VEHICLE STRUGGLES TO ACCELERATE AND I TURNED THE VEHICLE OFF. UPON INSPECTING THERE WAS NO OIL LEAK BUT LITTLE TO NO OIL IN THE ENGINE AND NO INDICATION OF A PROBLEM. THE VEHICLE WAS ROUTINELY OIL CHANGED AND MAINTAINED.
Electrical system, Exterior lighting, Engine, Mar 14, 2021
TOOK MY CAR TO THE MECHANIC FOR A SECOND OPINION REGARDING LOW BEAM LIGHTS SHUTTING OFF WHEN I TURN ON THE HIGH BEAMS. THIS OCCURRED FREQUENTLY WHEN USING HIGH BEAMS. ALSO, MY HEADLIGHTS (LOW BEAMS) CONSISTENTLY BURNT OUT. HAD TO INSTALL 2-3 NEW BULBS IN EACH HEADLIGHT (WITHIN 1 YR.). MECHANIC SAID PROBLEM IS MORE THAN JUST THE LIGHTS, THE KNOCK SENSOR WAS BAD AND NEEDED MORE WORK THAN WHAT THEY WERE WILLING TO DO AND RECOMMENDED ME GOING BACK TO KIA. DRIVING HOME FROM MY MECHANIC, I WAS ON THE SURFACE STREETS TO GET ON THE FREEWAY, A KNOCKING NOISE OCCURRED WHEN ACCELERATING, SOUNDED LIKE IT WAS GOING TO THROW A ROD, WHICH LED ME TO CHECK THE OIL. MY OIL CHANGES ARE COMPLETED ON SCHEDULE AND WAS NOT DUE FOR ANOTHER OIL CHANGE FOR 3,000 MILES. THE OIL WAS BONE DRY. I PUT IN 4 QUARTS OF OIL AND DROVE ON SURFACE STREETS, BACK TO MY MECHANIC. MECHANIC SAID IT IS ABOUT TO THROW A ROD AND THAT I NEEDED TO DRIVE IT SLOWLY AND GET IT TO KIA. AS I DROVE THE CAR HOME ON THE FREEWAY, I WAS IN THE NUMBER ONE LANE, PASSING A SEMI-TRUCK IN THE NUMBER TWO LANE, CAR STARTED SHAKING, ALL THE LIGHTS STARTED BLINKING, THE ORANGE STEERING WHEEL WARNING LIGHT WENT ON AND THE ENTIRE CAR COMPLETELY SHUT DOWN. I HAD TO COAST TO THE SHOULDER ON THE FREEWAY. I HAD NO HAZARDS OR BLINKERS. TOW TRUCK ARRIVED AND CHECKED MY OIL, HE SAID THERE WERE METAL SHAVINGS AND BARELY ANY OIL. TOWED THE CAR BACK TO THE MECHANIC AND THEY SAID I NEEDED A NEW ENGINE. HAD THE CAR TOWED TO MY HOME AND IT NOW SITS IN MY DRIVEWAY. PRIOR AND DURING ALL OF THIS, NOT ONE TIME DID ANY WARNING LIGHTS ON THE DASHBOARD GO ON (OTHER THAN THE ONE STEERING WHEEL LIGHT WHEN THE CAR SHUT DOWN).
Structure, Mar 9, 2021
PAINT DELAMINATING, NOT DUE TO ROCK CHIP OR WEATHER. IS VERY COMMON IN THIS SPECIFIC PAINT COLOR ON THIS SPECIFIC MODEL (PEARL WHITE, KIA SORENTO)
Structure, Other or unspecified, Mar 9, 2021
MY PAINT BEGAN TO PEAL AROUND THE FRAME OF THE WINDSHIELD. WHEN I INQUIRED AT KIA, THEY CLAIMED THAT BECAUSE IT WAS A PRE-OWNED CAR AND I HAD PAST MY WARRANTY OF MILEAGE (BECAUSE IT WAS A PRE-OWNED CAR) THERE IS NOTHING THEY CAN DO FOR ME. I INQUIRED AT A LOCAL PAINT SHOP AND WAS INFORMED THAT THE SEAL FAILED OVER THE PAINT, CAUSING A DE-LAMINATION ISSUE. CLEAR EVIDENCE SHOWS THAT MY CAR HAS NEVER BEEN RE-PAINTED AND THIS IS IN FACT A MANUFACTURER MALFUNCTION. HOWEVER, KIA STILL REFUSES TO ASSIST OR TAKE OWNERSHIP OF THIS DEFECT. MEANWHILE, MY CAR CONTINUES TO PEEL AT A RAPID PACE. EVEN WHEN I TAKE TO GET MY CAR SERVICED, MECHANICS ARE UNABLE TO PERFORM ROUTINE MAINTENANCE DUE TO THE PAINT CHIPPING OFF IN THEIR TAPE AND OTHER SUPPLIES.
Structure, Mar 3, 2021
THE PAINT ON MY 2015 KIA SORENTO COMING OFF IN NUMEROUS SPOTS THROUGHOUT THE VEHICLE. THE WORST SPOT IS JUST ABOVE THE WINDSHIELD ON THE PASSENGER SIDE. I'M AFRAID THIS WILL LEAD TO THE BARE METAL RUSTING, CAUSING LEAKAGE AROUND THE WINDSHIELD OR EVEN WORSE, WEAKENING THE INTEGRITY OF THE ROOF AND THE AREA SURROUNDING THE WINDSHIELD. THE VEHICLE IS PAINTED WHITE METALLIC. I HAVE NOTICED MANY OTHER WHITE KIA PRODUCTS HAVING SIMILAR ISSUES. I CONTACTED ME DEALERSHIP AND WAS TOLD THEY ARE AWARE OF THE PROBLEMS BUT IT'S NOT A RECALL. WE PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTEE BUT WE WERE TOLD BY THE DEALERSHIP THAT PAINT ISN'T INCLUDED. I FIRST NOTICED THE ISSUE IN THE FIRST FEW YEARS OF OWNERSHIP BUT THE ISSUES HAVE CONTINUED TO GET BIGGER AND HAVE OCCURRED IN OTHER PLACES ON THE VEHICLE.
Electrical system, Feb 22, 2021
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A REVVING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO AFTER USING THE REMOTE STARTER TO START THE VEHICLE, THE ENGINE WOULD NOT TURN-OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER BAYSIDE KIA LOCATED AT 3188 CRAIN HWY, WALDORF, MD 20603 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.
Exterior lighting, Other or unspecified, Feb 21, 2021
I LOGGED INTO CREDIT KARMA LOOKING AT MY CAR DETAILS AND SAW THERE WAS A RECALL ON THE TRACTION. IVE NOTICED MY TRACTION LIGHT ON IN THE CAR; HOWEVER, DID NOT THINK ANYTHING OF IT AS THE BUTTON WAS PUSHED IN AS NORMAL. THE LIGHT IS ON CONSISTENTLY.
Structure, Engine, Feb 21, 2021
I HAVE HAD COMPLETE ENGINE FAILURE WHILE DRIVING AND ALSO PAINT CHIPPING IN SEVERAL AREAS.
Exterior lighting, Feb 19, 2021
WHEN DRIVING AT NIGHT, THE HEADLIGHTS ARE VERY DIM AND DO NOT PROJECT FAR ENOUGH AHEAD TO SEE THE ROAD TO BE ABLE TO SEE. THE BRIGHT LIGHTS MUST BE ON IN ORDER TO PROPERLY SEE, HOWEVER THEY TOO ARE NOT WHAT THEY SHOULD BE. THE BRIGHT LIGHTS WHEN ON, ARE MORE OF WHAT THE DIMS SHOULD BE. ALL NEW HEADLIGHTS(BULBS) WERE INSTALLED AND DID NOT MAKE ANY DIFFERENCE. THE CAR HAS BEEN LIKE THIS EVER SINCE IT WAS PURCHASED. IT IS UNSAFE TO DRIVE IT AT NIGHT, ESPECIALLY WHEN IT IS EXTREMELY DARK AT NIGHT AND/OR DRIVING IN WET/FOG OR SNOWY WEATHER. LIGHTS ARE SO DIM YOU WOULD BE UNABLE TO SEE DEER FAR ENOUGH IN ADVANCE TO SAFELY SLOW DOWN AND AVOID THEM. THIS PROBLEM IS THE CASE ON ALL ROADS EXCEPT CITY STREETS THAT ARE LIGHTED. I PURCHASED THIS VEHICLE ON 11/22/2019