2016 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,251 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Sorento model years with reports.
Of the 2016 reports, 29 involved a crash and 49 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftAug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
A vehicle rollaway increases the risk of a crash and injury.
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Campaign 22V612000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
SeatsOct 24, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Campaign 16V770000 on NHTSA.gov
Suspension, rearJun 29, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Campaign 16V480000 on NHTSA.gov
Seat belts, front, buckle assemblyJul 14, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Campaign 15V446000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 13, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Campaign 15V089000 on NHTSA.gov
Representative owner complaints: engine
718 reports, newest first. Show all
Engine, Oct 9, 2021
Excessive oil consumption, that is, more than 1 quart consumed every 1 thousand miles, beginning around 68,000 miles. At subsequent oil change (12/20, 72000), crankcase was nearly empty. Next 3000-mi oil change, engine dash indicators noted oil pressure issue - this was with 74000 miles on odometer. I added 2 quarts of oil to crankcase immediately. I took the vehicle to the dealership where I purchased vehicle (their 'service warranty' mandated I go to the original seller (Mitsuibishi)). I disagree with their findings. Mitsuibishi El Cajon performed the oil consumption test (Kia) reporting after 1000 miles, the oil consumption was in accord w Kia Technical Bulletin 222. However, I am adding 1 QT of manufacturer's recommended oil every 3 weeks and now change oil every 30 days. I cannot sell this vehicle in this state and when vehicles are in short supply. For a vehicle with currently 86000 mi, this is Unacceptable!
Engine and engine cooling, Sep 24, 2021
the car is very bad for manufacture the gasket rocker is in bad conditions almost fired my car the oil is allot the liquid inside the my motor .is allo the noise , the dealer can responsibility for recall because kia close the recall is not fair my car is 2016 is dangerous for my family and for my kids almost pay for this car 25,000.00thousand dollars . am pay for the fixed yesterday 336.32, and the car is not work very well .am make the appointment in july 17 and the dealer give me the appointment very late september 23 , and later say is closed the decal ....am very sad now for my car.... and for the money for fixed this car....the car stop in the avenue almost dead for crash the other car with me and my kids.
Engine and engine cooling, Sep 23, 2021
The contact owns a 2016 Kia Sorento SX. The contact stated while driving at 65 MPH, the vehicle inadvertently became overheated and he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle was towed to the dealer who informed the contact that the head gasket or the engine would need to be replaced. Then, the vehicle was towed to a second dealer(Matthews Kia of Cartersville 595 E Main St, Cartersville, GA 30120) who diagnosed that the engine bolts were backing out of the engine block allowing the exhaust to be released into the cooling system. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. A case was opened and the contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 115,000. The service manager at Matthews Kia said he was replacing seven engines per week and that this was a manufacturers defect from the factory that affected early 2016 models. He also said that the defect normally occurs between 100,000 miles and 120,000 miles, just as the vehicle goes out of warranty. Consumer purchased an enhanced warranty at the time of purchase of the automobile. There were no warning lights or codes thrown when engine failed. The service manager said there was nothing consumer could do to prevent this because it is a manufacturing defect.
Engine, Sep 21, 2021
I was driving on the highway when my vehicle started sputtering, acceleration response declined, and the check engine light started flashing. This was a huge concern as I was in the area of the highway where there are multiple logging trucks and could not accelerate if I needed to get out of the way. I pulled off the highway into an Autozone and my vehicle shut off, I attempted to start it and it would not stay running. I pulled the spark plugs and noticed the cylinder four plug was coated in oil. I had previously told a Kia dealership I was experiencing high oil consumption and was told Kia was aware of this issue and was doing nothing about it at this time. I was told, "run the car till the engine dies and Kia will replace it." Once at the dealership Kia performed a connecting rod bearing test but stated it was unable to be completed due to cylinder two failing. They pulled the head and found the exhaust valve to cylinder two had a piece missing. This was sent to Kia elevated claims through consumer affairs who advised me it would not be covered. They stated the exhaust valve likely broke due to carbon build-up. I explained the carbon build-up was due to burning oil which was likely caused by a worn connecting rod bearing. I was told burning oil would not cause carbon build-up and they would not do a good faith repair on my vehicle. I contacted the service manager of the dealer and explained this. He stated the consumer affairs person was not correct and these items were linked. I contacted Kia consumer affairs supervisor and explained my situation again, stating the service manager at the dealership would like to speak with him. He denied my claim again and stated he would "absolutely not speak with the service manager." He told me to refer him to a district manager and still denied any issues with Kia relating to oil consumption causing this engine failure.
Engine, Sep 8, 2021
I was driving back home when the engine cut out on Hwy 85 south outside Greensboro doing 65 mph. I took it to a shop that told me the engine was seized. I didn’t get any oil notification or any check engine lights till the car shut off. While driving.
Engine, Sep 7, 2021
In July on Highway my 2026 Kia Sorento blue up in blue smoke and stalked on busy multiple lanes of s highway… had to be towed to dealership…. Deakership let it sit fir 10-13 days after multiple text messsges…. Finally attempted to diagnose problem but not addressing blue smoke from tailpipe!!!! This has been occurring since 16,000 miles and excessive oil consumption at 52,887 miles… Aldo jerking, hard starting, stalling on highways…. No codes to diagnose…. All under water ty but did nit repair…. So the problems continued on until it abruptly stopped in the middle of busy Highway in heavy traffic… thankfully we were hit and struck by many cars and seriously injured!!!!!’ The dealership is not sure of their diagnosis and we feel the engine had been a problem since we purchased it new off showroom…. We use premium Mobil gasoline and have never had an issue such as this at 77,000 miles and the car is still in showroom with a spotless service record….. Please advise quickly as we now incurred a rental cost of over $1400.00 and the car remains on their lot for 6 weeks! It’s under warranty because they refused to repair it years ago!!!! Thank you for your prompt action regarding this matter…. Regards, M…….
Engine, Sep 5, 2021
I traveled from my home and back approximately a 50-mile round trip. When I returned home, I noticed an excessive amount of oil leaking from my vehicle. First, I checked the oil level and the dip-stick was bone dry and discolored from the heat of the engine. I then jacked the vehicle up placed it on jack stands removed the engine splash shield to better access the underside of the engine. After careful inspection I was not able to ascertain where the oil may have been coming from. I went to YOUTUBE and found numerous video's detailing the issue with the Sorrento models from 2010-to-2016. Turns out it is the 'OIL PRESSURE SENSOR” about $14.00 in replacement parts; mechanic verified. The issue which has been stated in the YOUTUBE videos and on the NHTSA website and numerous other websites; the vehicle engine will fail from excessive oil loss and the "WARNING LAMP" will not ILLUMINATE to alert you of the low oil level prior to the vehicle losing power and the engine failing. This can be a safety hazard if this occurs on the highway, which I have read other complaints and it has happened luckily no one was injured or killed. It should not cost you $400 in repair cost to replace a part that cost $14.00. If you don’t catch this issue in time and the engine fails that same $14.00 part will cost you $6100 for an engine replacement. This is an issue that KIA has been aware of for over 7 years that has not been addressed. This should be #1 on the NHTSA RECALL list.
Engine, Aug 25, 2021, fire
In May 2021, my husband was driving the car and was bout 50 miles away from home when the engine caught fire. The car was towed to a repair shop where they confirmed the engine fire and stated the engine had thrown a rod. The car is only 5 years old and has 107,000 miles.
Engine, Aug 21, 2021
On 28 July 2021 at 16:44, While traveling 65 mph on I70 west in Maryland the Kia Sorento started to smoke from the undercarriage and then under the hood. The Kia abruptly shut down and I was able to cost off the highway. The vehicle was towed to Dar Cars Kia of Frederick. After 10 + days on the dealer's lot, a technician said the engine had failed. Kia has refused to acknowledge any responsibility for the engine failure, stating because the car was not brought in to have a recalled engine component repaired. according to a search, there are no open recall statements for this vehicle. In addition, we never received any notification of any problem with the Kia Sorento
Engine and engine cooling, Aug 17, 2021
In the past year my vehicle has exhibited a high consumption of oil. At present it has 92000 miles. At last check it consumed 1.7 quarts of oil in 750 miles. I have done as request by Kia. They request I do an oil change at the dealer followed up by checks at 1000 miles ( 2 quarts low). At the check at 2000 miles it was again 2 quarts low. They performed what they called a combustion chamber cleaning that was again followed by a check at 1000 miles (1.1 quarts low). After the next check it was at the 1.7 quarts used in 750 miles. Although Kia advertises a 10 year 100000 mile warranty they are excluding me from repair because I am the second owner. I did purchase an extended warranty for 4 years and up to 100000 total miles but I didn’t find the problem until March / April of this year. Kia admits this was caused by soft, improperly heated rings but will not offer any assistance to alleviate the problem. Do I have any recourse with Kia on this and can you help?
Other or unspecified, Engine, Fuel/propulsion system, Aug 5, 2021
My Kia recently stopped and cut off on me and my engine started shaking and making a knocking noise I’m up to date with all my oil changes and I had just got one when I checked the oil it was barely any and I didn’t have any check engine light on I had my car towed to the Kia dealership to see what’s wrong I only had the car since 2019 February and it’s never gave me any problems til now the dealership claims they can’t help because the recall was from 2018 I didn’t have the car yet and I didn’t receive anything in the mail my engine is basically not good
Electrical system, Engine, Aug 5, 2021
1ST problem a year ago the rear latch to door wouldn't lock and I had to use bungee cords to keep it shut. 2nd problem, the engine was knocking after I returned from a recent road trip. I took it to local (trustworthy) mechanic and they noticed metal shards in the oil pan. They refused to open the engine because it would void the warranty. I had it towed to KIA of Smithtown and they said it was total engine failure. I said impossible, since I have kept up with all timely oil changes and maintenance and I have the records. There was no warning light of low oil or that the engine was running hot or smoke. Dealer refused to fix and so am in dialogue with an attorney. Kia has yet to send me a bill or approximate charge for engine replacement and has held the SUV for 13 days now.
Engine, Jul 21, 2021
2016 Kia Sorento-First I would like to comment on the warning lamps. I had no warnings, no lights for my oil. I checked the dip stick and it was dry. I was still good in my timeframe from my last oil change. Luckily I made it to the store to buy oil to put in it. It’s now in the shop being looked at and having its oil changed. Second, my blind spot sensor goes off at times when there’s not even a car near me.
Engine, Fuel/propulsion system, Jul 20, 2021
My check engine light came on back in 2018 or 19 I have since been going to the Kia dealership with this issue making multiple attempts to resolve. I have had them replace oxygen sensors flushed fuel induction system and other things that they recommended. This did not resolve the issue at one point back in 2019 Kia had my vehicle for over 45 days almost 60 days to return it to me without knowing what the issue is and making recommendations to replace very expensive parts. I have since taken the vehicle back for regular repairs and services. No I have come to the place where my vehicle is in need of an engine as a result of this ongoing issue that seems to be an issue with the same make and model for other individuals. A check engine light fuel issues and now a shot engine
Power train, Engine, Jul 20, 2021
We had issues with the TPMS in 2020. Took it to Tempe Kia on 7/30/2020. The following was done on vehicle. 1. Installed 37110 H7A00U 2. Complete Transmission service W/BG Cleaner installed Um013, KBG3020-Cooling system kit, UM040 antifreeze/coolant, 58101 C6A00 Pad kit- Front disc b, Replaced air filter 28113 A9100 Total amount paid $1,019.96. At that time oil was checked off as green. 11/25/2020 four new tires from Costco were put on. TPMS issue came back in May of 2021 when vehicle was parked outside. We live in AZ so the temperatures get hot but when the TPMS light come on it shuts the car down where it could not go into gear until it cooled down. Moving forward to July the TPMS light stayed on and the check engine light came on and vehicle began to sputter. We took it to our mechanic and he diagnosed that we needed a new engine. There was sludge build up, knock sensor codes came up, miss fires on bank 1, and internal engine noise. We had the vehicle towed to our dealer Tempe Kia. They concurred that a new engine would be necessary. Many codes were found P0300, P0306; P0304; P0302; P0018. Had a conversation with Debby 10:00 a.m. for 55 minutes 7/20/21from Kia and was told that due to lack of maintenance on the vehicle that Kia would not cover this engine under warranty. We were told that our oil changes were out of the time frame that Kia specifies in the owners manual that the 2016 Kia Sorento should have an oil change every 7,500 miles. We had oil changes every year from purchase to failure. Some at 8,000 miles to 15,000 miles. There are MANY complaints and cases open for the 2016 Kia Sorento engine failure. We have a 2012 Kia Sorento that the engine failed but a recall was issued for finding metal shavings in the engine. We purchased a 2021 Telluride in June but, moving forward we will not be purchasing anymore Kia vehicles. We are truly disappointed that Kia found a way out of our case and will not warranty our engine.
Engine, Jul 14, 2021
Two weeks ago, my 2016 Kia Sorento 3.3L V6 AWD just all of a sudden sounded like something was breaking under the hood. There were no symptoms prior to the failure, and no warning messages or lights. Luckily, I was able to safely get off the main highway as soon as I heard the noise. After having it towed to the local Kia dealership, the Kia service advisor later indicated an engine rod broke, there are bits of metal everywhere, and a total engine replacement is needed. My experience and this diagnosis seem to align with what the Kia engine failure class action settlement just addressed earlier this year in a range of vehicles including the 2016 Kia Sorento 4 cylinder engines. My vehicle is still inoperable and located at the local Kia dealership with no resolution in sight. I have owned the vehicle for ~4500 miles / 7 months and purchased it from a Kia dealership as a "certified pre-owned" vehicle with a dealership-provided extended warranty. It has ~85000 miles total on it.
Engine, Jul 13, 2021
My Sorento began to make a small knocking noise while I was driving to an appointment with my 3 year old on 7/12/21. I pulled over at a gas station to check the oil and it was not low. I turned the car on and still NO lights on the dash although there was a smell like burning gas. It has 86,328 miles on it. I continued to drive to the appt since I was 8 minutes away. While driving at 40 mph the entire vehicle turned off with no warning. It simply lost all power. I was in the middle of a 6 lane intersection with my 3 year old (who has special needs) and was only able maneuver the truck 3 lanes over to the turning lane before it stopped rolling. I turned the car off and then tried to crank it and the only sound was a squeal, but no start up. I crossed the remaining 3 lanes on foot while carrying my son since it quickly got up to 95+ degrees in the car and we had to wait for a ride. I attempted to start the car again and battery was dead. After getting a jump, it started up with a squeal and clanking sound. I called to get a tow truck. My Sorento is currently sitting in the parking lot at home and when started it makes a terrible squeal and when the accelerator is pushed there is a terribly loud clanking sound as if something is loose banging around on the inside. It gets worse as the game is pushed. This was a very hectic and unsafe situation for us both, not to mention we missed the therapy appt for my son and we also missed leaving for vacation the following day because we currently have no automobile. I have cancer and next week I am scheduled to have a major surgery to hopefully remove it and now I have no transportation. I am contacting a KIA dealership to see what my options are. They claim no recalls in it, but we previously received a recall notice mailed, so I’m unsure what is going on and if there will be any assistance from KIA.
Engine, Jul 13, 2021
Car started to "chug" during start, took to repair shop and was told the engine failed and blew the head gaskets. Final recommendation was new engine. Car has 90,000 miles and is out of warranty. Was bought at a dealer used, but it was not Kia certified, even though it was bought at Kia of Old Saybrook. Currently car is at Bozrah Auto in CT and the engine is 3 weeks from delivery because there is a waiting list for the engine, which makes me wonder how many engines are being replaced on these SUV's?
Engine, Jul 1, 2021
Vehicle shut down unexpectedly in the middle of street. Vehicle was towed to mechanic shop per request of dealership vehicle was purchased at. Mechanic later found metal shavings scattered through out engine. I’m currently without vehicle for transportation of my family of four incase of any emergency.
Engine, Jun 28, 2021
I was driving down the highway no warning lights displayed loud sound came from engine and died immediately. Car would not restart. Had it towed to a Kia dealership and they said there was a hole in the back of the engine and it needs to be replaced.
Engine, Jun 23, 2021
Months ago car just struggled to run while driving. Flatbed picked it up on roadside and brought to garage. Mechanic thought easy fix (a belt). Replaced belt. Still same issues. It was not due for an oil change, but mechanic decided to change oil even though he has done it every 3000 miles since brand new. He found flakes in oil and suggested not to drive it and it needed a new motor. Flatbed brought car home and it has been parked ever since.
Engine, Fuel/propulsion system, Jun 22, 2021
2016 Kia Sorento has had problems with fuel pump and probably that fuel line so I had to have it replaced and then now see a recall for those so is this newer recall or what and also what could i do if i had private ASE certified mechanic fix this and the Kia has a little over 84k miles on it. Does Kia have to reimburse me for this and for the labor work done to or can you please tell me what I can do. Thankyou kc
Engine, Jun 21, 2021
The vehicle stopped in highway traffic with no previous warning lights. Then the car was making a ticking sound & shut off after a restart attempt. Then it had to be towed to a Kia dealership & they stated it needed a engine after a thorough inspection. The engine failure is under warranty due to recalls on this model KIA Sorento from 2016. It was unknown to me at the time of purchase in 2019 from a DriveTime dealership. The dealership affirmed it had no recalls or previous accidents at the time of purchase (which is untrue). Now I have no vehicle. DriveTime is refusing to help & KIA has refused to repair the recalled engine. Please help.
Engine, Jun 18, 2021
My engine keeps burning oil at an extremely fast rate and the oil is very dark. Every time I take it in to get an oil change or top off, the mechanics tell me that my care has excessive oil consumption and something is wrong with the engine. My car also hesitates to start. I’ve taken it to get checked out twice stating my concerns, and the mechanics are not able to find anything wrong with it. Also, the indicator light does not come on when my oil is low, which has led to me driving my car with no oil In it.
Engine, Jun 1, 2021
I get my car serviced every month or so because I commute quite a ways from my home to my job recently after my car engine check light came on I got my fuel injection system flushed spark plugs changed and brake pads done at the same time also Wheel alignment And my first day back to work once getting my car serviced I don’t feel the same I feel like my car struggling and then getting on the freeway my complete engine shut off but then turned back on and continue to drive I didn’t even have to stop it I almost crashed but luckily I was on the far right lane I also received a recall a year and a half ago for my car but now they’re stating on the NHTS that there isn’t one I filled out the forms never heard back but I also Took it into a Kia dealership in Perris ca and had my car checked for a recall the guy said there was no recall but I had the forms from Kia myself showing him that my car had a recall but because he said I didn’t have one and I didn’t think or hear back from Kia I figured it was OK I’ve never followed up but I should have follow up which I should have done because I didn’t think it was serious but now my life being flash before my eyes it’s serious and I don’t know what to do because when I take it back to the mechanic there’s no diagnostic code that’s coming up but my car is messing up and I’m really afraid I have attached copies of my recent recent receipts and luckily I made a plank copy and my copy of my original that I mailed back off for the original recall on my car that I received