2016 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,251 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Sorento model years with reports.
Of the 2016 reports, 29 involved a crash and 49 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftAug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
A vehicle rollaway increases the risk of a crash and injury.
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Campaign 22V612000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
SeatsOct 24, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Campaign 16V770000 on NHTSA.gov
Suspension, rearJun 29, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Campaign 16V480000 on NHTSA.gov
Seat belts, front, buckle assemblyJul 14, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Campaign 15V446000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 13, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Campaign 15V089000 on NHTSA.gov
Representative owner complaints: engine
718 reports, newest first. Show all
Engine, Feb 2, 2021
THE ENGINE FAILED IN THE MIDDLE OF THE FREEWAY ALL OF A SUDDEN WITH FUMES COMING OUT OF THE BONNET.
Power train, Engine, Fuel/propulsion system, Jan 29, 2021, fire
HELLO I AM GOING TO BE BLUNT AND STRAIGHT TO THE POINT. YOUR $30,000 VEHICLE, FINANCED, APPROVED AND PAID FOR BY ME NEARLY STOLE MY LIFE ON JAN 16, 2021 : ON MILE POST 46 ON I-40, EAST BOUND LANES IN KINGMAN, ARIZONA AT APPROXIMATELY 3:00 PM ON WHAT WAS A BEAUTIFUL TRIP THROUGH ROUTE 66, WHICH SOON BECAME A DEATH TRAP MY PARTNER: ANTHONY [XXX], CO-FINANCER AND SIGNER OF THIS DEATH-TRAP AS WELL AS OUR TWO INNOCENT PARSON RUSSELL TERRIERS WERE NEARLY BURNED TO DEATH IN WHAT COULD AND SHOULD HAVE BEEN AN EXPLOSION LIKE THAT OF THE PRESS KIA & THE LIKES ARE BEING SUED FOR. NUMEROUS INNOCENT LIVES HAVE BEEN EXCRUCIATINGLY ENDED DUE TO GREED, DECITE AND BLATANT DISREGARD FOR LIFE TO ADD TO AN ALREADY GLUTTONOUS BANK ACCOUNT, AS YOU SUCK AND DRAIN ME DRY ALL THE WHILE AWARE OF THE DANGER YOU KNOWINGLY MAKE US LEGALLY PAY FOR. I FILED AN EXTENSIVE REPORT AND COMPLAINT WITH KIA AND NOW YOU. MY CASE NUMBER IS AT THE BEGINNING OF THIS LETTER, I SUGGEST B YOU GET A HOLD OF KIA CUSTOMER CARE, JUST AS I HAD TO AFTER NEARLY LOSING MY SOULMATE, DOGS AND LIFE TO BE STRANDED IN THE MIDDLE OF A STATE WE HACE NEVER BEEN, NO MONEY, FOOD OR VEHICLE NYIU JUST CHARHED ME FOR. I HAVE PROVIDED MY CASE NUMBER AND I EXPECT ALL PAYMENT TO CEASE AND BE RETURNED IMMEDIATELY TO AVOID INVOLVEMENT IN THIS DISGUSTING ACT OF DISTASTE OF HONESTY. I AM NEVER PAYING A PENNY MORE FOR YOUR DIRECT, IGNORANT AND ABHORRENT YET BLATANT ACTIONS. WE WERE DRIVING ON THE HIGHWAY AT REGULAR HIGHWAY SPEEDS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Vehicle speed control, Service brakes, Engine, Jan 16, 2021
I WAS DRIVING ON THE HIGHWAY AND WHEN THE VEHICLE IN FRONT OF ME STOPPED SHORT MY KIA WOULD STOP I HAD TO SWERVE TO THE SIDE OF THE ROAD TO STOP. I NOTICED SMOKE FROM THE HOOD SO I WAITED UNTIL IT STOPPED AND SLOWLY MOVED INTO THE ALREADY SLOWED TRAFFIC AND WENT HOME PARK THE VEHICLE AND REPORTED TO KIA BUT THEY CONTINUE TO GIVE ME THE RUN AROUND AND NOT OFFER REPAIRS UNLESS I PAID FOR IT
Engine, Jan 13, 2021
ENGINE BROKE TO PIECES, ORIGINAL OWNER. KIA SAYING SLUDGE. SENT VECHICLE RECORDS. HAS CAR SINCE 12/15/2020. JACK DANIELS DEALERSHIP NEEDS ME TO FIND OUT FROM KIA CORPERATION TO SEE IF ITS COVERED. WHO IS RESPONSIBLE FOR WARRANTY. VEHICLE WAS IN DRIVEWAY WHEN TRIED TO START, MADE BANG AND SHUT OFF.
Engine, Jan 4, 2021
RECENTLY, I STARTED TO EXPERIENCE ISSUES WITH MY VEHICLE THAT INCLUDED ENGINE STALLING ON THE HIGHWAY DURING HEAVY TRAFFIC CONDITIONS AND ON LOCAL STREETS WHILE DRIVING WITH MY DAUGHTER IN THE VEHICLE. ADDITIONALLY, THE CHECK ENGINE LIGHT WAS DISPLAYED ON THE DASHBOARD.WHEN THIS OCCURRED, I IMMEDIATELY CALLED THE ALM KIA DEALERSHIP TO REQUEST A DIAGNOSIS OF THE CHECK ENGINE LIGHT. I ARRANGED TO TAKE MY VEHICLE TO THE ATLANTA WEST KIA DEALERSHIP WHERE A DIAGNOSTIC CHECK WAS PERFORMED STATING THAT, 4 PART INDUCTION SERVICE, 4 PART FUEL INJECTOR REPLACEMENT, AND A 4 CYLINDER TUNE UP WAS NEEDED. WHEN I RECIEVED THE ESTIMATE FROM ATLANTA WEST KIA, I CALLED THE SERVICE DEPARTMENT AT ALM KIA IN UNION CITY BECAUSE I WAS PERPLEXED THAT THE ABOVE SERVICES WERE NEVER COMMUNICATED TO ME BY MY SERVICE ADVISOR AT KIA UNION CITY WHEN I TOOK MY VEHICLE IN FOR AN OIL CHANGE ON 11/11/20. (NOTE: TECHNICIANS ALSO PERFORMED A MULTI-POINT INSPECTION AS WELL). MY SERVICE ADVISOR AARON AUSTIN ACKNOWLEDGED THAT HE NEGLECTED TO TELL ME THAT I NEEDED THE SAME SERVICES THAT ATLANTA WEST KIA WANTED TO PERFORM. HOWEVER, HE STATED THAT IF I BROUGHT MY VEHICLE BACK, HE WOULD PERFORM THE SAME SERVICES FOR $569.99.AFTER OBTAINING BOTH SERVICE ESTIMATES AT THE KIA DEALERSHIPS, I STILL FELT VERY UNCOMFORTABLE WITH THE QUOTES FROM KIA AND DECIDED TO TAKE MY KIA SORENTO TO AN INDEPENDENT VEHICLE REPAIR SHOP, TRI-STAR AUTOMOTIVE, IN ORDER TO DIAGNOSE THE PROBLEM WITH THE CHECK ENGINE LIGHT. AFTER A THOROUGH DIAGNOSIS AND ANALYSIS OF MY VEHICLE ENGINE, TRI-STAR AUTOMOTIVE MECHANICS CONCLUDED THAT MY ENGINE PROBLEMS WERE MORE EXTENSIVE THAN NOTED AT THE KIA DEALERSHIPS.TRI-STAR AUTOMOTIVE PROVIDED A DETAILED ANALYSIS OF THEIR FINDINGS AND WRITTEN ESTIMATE TO REPAIR MY VEHICLE ALONG WITH A PHOTO OF OIL LEAKING FROM THE #4 CYLINDER VALVE OF MY KIA SORENTO ALONG WITH STATING THAT MY ENGINE NEEDED TO REPLACED.
Engine, Jan 3, 2021, crash
COMPLETE ENGINE STALL WHILE DRIVING
Vehicle speed control, Engine, Dec 18, 2020
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WAS SLOW TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED MATT BLATT KIA (6211 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 573-3100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 124,510.
Engine, Dec 12, 2020
SMOKING, ENGINE KNOCKING
Vehicle speed control, Service brakes, Engine, Dec 4, 2020
WHILE DRIVING ON THE HIGHWAY A PERSON SUDDENLY BRAKES IN FRONT OF ME DRIVING NORMAL SPEED OF ABOUT 35- 55, MILES PER HR, , I SLAMMED ON MY BRAKES AND MY SUV, DID NOT STOP, I MERGED TO LEFT NOT TO HIT THE CAR IN FRONT OF ME , GOD DID THE REST. I SLUMPED OVER WITH MY ANXIETY OUT OF THE ROOF, I REALIZED IT WAS SMOKING SO I TURNED OFF, THE ENGINE,, THERE WAS GRID LOCK TRAFFIC AHEAD, WAITED UNTIL I AND IT COOLED DOWN, CALMLY I REALIZED THERE WAS NO MORE SMOKING, DROVE HOME SAFELY, THIS HAPPENED MULTIPLE TIMES AND EACH TIME, THEY KIA DEALER AND KIA CONSUMER SERVICE SAID, THERE WAS NO RECALL AND THERE WAS NO GUARANTEE THEY WOULD REPAIR THE VEHICLE AND I WAS RESPONSIBLE FOR THE TOWING AND FINDINGS AT THIS POINT THERE IS NO RECALL ON MY VEHICLE 2016 KIA SORRENTO, PLEASE HELP I AM ON ANXIETY MEDICATION INCREASE , I AM AFRAID TO DRIVE HOWEVER NO ONE IS TAKING RESPONSIBILITY THROUGH KIA, AS OF TODAY, I APPRECIATE ALL YOUR ASSISTANCE
Engine, Nov 30, 2020
THE ENGINE IN THIS VEHICLE IS MALFUNCTIONING. RADIATOR LEAK CAUSED ISSUES WITH ENGINE WHICH THEN CAUSED OVERHEATING AND A $10,000 REPAIR. NO EXTENDED WARRANTY. KIA STOPPED MAKING THESE ENGINES BECAUSE THEY WERE SO BAD. NOT FAIR AS THE CONSUMER TO HAVE TO PAY AND CLEAN UP A MESS THAT KIA CREATED.
Power train, Engine, Fuel/propulsion system, Nov 28, 2020
MY VEHICLE STARTED RUNNING HOT AFTER DRIVING DOWN THE HIGHWAY AND KEPT CUTTING OFF OUT OF THE BLUE. THEN I CHECKED ALL THE COOLANT AND RADIATOR TO SEE IF FLUID WAS LEAKING NO SIGN OF A CRACK. THEN TOOK IT TO O'REILLYS AUTO PARTS BECAUSE CHECK ENGINE LIGHR SHOWS CODES P0087, DEFECTED TRANSMISSION FLUID TEMPERATURE SENSOR, DEFECTED PCM/TCM. POOR CONNECTOR AND THE FUEL RAIL PRESSURE SENSOR. AFTER HAVING IT TOWED TO KIA THEY OPEN IT UP AND SAID I NEEDED A NEW ENGINE AND MY HEAD GASKET WAS CRACKED. AND
Engine, Nov 16, 2020
MAJOR CONSUMPTION/BURNING OF OIL BETWEEN OIL CHANGES. WAS A QUART LOW WHEN HAD OIL CHANGED THE END OF SEPTEMBER. BY THE END OF OCTOBER ALL OF OIL HAD BURNED OUT AND HAD TO ACTUALLY ADD OIL, THEN TAKE TO AUTO SHOP TO CHECK FOR LEAKS. NO LEAKS. THEY DID ANOTHER OIL CHANGE AND NOW I HAVE TO CONSTANTLY KEEP EYE ON OIL LEVEL -- HAD TO ADD OIL AGAIN.
Engine, Oct 19, 2020
ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVERSIBLE DAMAGE. WE WERE TOLD SINCE NOT ORIGINAL OWNERS NO WARRANTY. THIS WENT THROUGH KIA COMPLAINTS AND THEN TO THEIR REGIONAL PARTS MANAGER WHO DENIED ANY GOOD WILL. WE PURCHASED THE VEHICLE IN 2016, IT IS A 2016 . IT HAD LESS THAN 30K MILES ON IT AND WE PRODUCED REGULAR MAINTENANCE RECORDS ON THE VEHICLE. WE HAVE BEEN TRYING TO GET SOME RESOLUTION WITH KIA FOR OVER A YEAR.
Engine, Fuel/propulsion system, Sep 29, 2020
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Engine, Sep 29, 2020
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE CHECKING THE OIL, SHE DISCOVERED THERE WAS NO OIL IN THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779). THE DEALER SUGGESTED THAT AN OIL CONSUMPTION TEST BE PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE FOR 1,000 MILES AND THEN HAVE THE OIL LEVEL CHECKED TO DETERMINE THE AMOUNT OF OIL THAT WAS CONSUMED PER 1,000 MILES. THE CONTACT WAS INFORMED THAT THE TEST NEEDED TO BE PERFORMED THREE TIMES FOR A TOTAL OF 3,000 MILES. THE CONTACT STATED THAT THE WARRANTY WOULD BE EXPIRED AT 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE OWNER WOULD BE RESPONSIBLE FOR THE COST OF THE CONSUMPTION TEST IF THE FAILURE WAS NOT RELATED TO THE ENGINE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.*DT *TR
Engine, Sep 28, 2020
I NOTICED THAT THE ENGINE FAN KEPT RUNNING OCCASIONALLY WHEN I WOULD TURN THE CAR OFF. THEN I NOTICED THAT THE THERMOSTAT WOULD SOMETIMES RUN VERY HOT, AND THAT WAS WHEN THE ENGINE FAN WOULD CONTINUE AFTER VEHICLE SHUT OFF. I TOOK THE VEHICLE IN TO THE DEALER TO GET IT CHECKED OUT, AND THEY SHARED THAT IT WAS TOTAL ENGINE FAILURE DUE TO THE HEAD STUDS PULLING OUT OF THE ENGINE. THIS WAS CAUSING COOLANT TO GET INTO THE ENGINE AND BURN. THE VEHICLE HAD 130,000 MILES AT THIS TIME. IT TURNS OUT BECAUSE OF THE HEAD STUDS STRIPPING OUT, ANTIFREEZE WAS GETTING INTO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. TOTAL ENGINE FAILURE.
Power train, Exterior lighting, Engine, Sep 27, 2020
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Engine, Sep 26, 2020
MY VEHICLE IS ONLY 5 YEARS OLD AND HAS 70,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY AND THEN ALL OF A SUDDEN MY VEHICLE WOULD NOT ACCELERATE. MY CHECK ENGINE LIGHT CAN ON AND CONTINUED TO BLINK--WHICH IS NOT A GOOD SIGN AND INDICATES OBVIOUS SERIOUS ENGINE ISSUES. THERE IS NO WAY A CAR THAT NEW WITH THAT MANY MILES SHOULD HAVE ENGINE ISSUES.
Engine, Sep 24, 2020
HELLO , I WAS DRIVING MY 2016 KIA SORENTO AND MY CAR ENGINE JUST SHUT OFF AND STOPPED WHILE DRIVING. THIS NEEDS TO BE READDRESS AND MADE SURE ALL KIA SORENTO DO NOT HAVE THE SAME PROBLEM. IT WAS VERY SCARY WHILE DRIVING ON A HIGHWAY AND THIS HAPPENING.
Engine, Aug 31, 2020
I PURCHASED MY VEHICLE 2 YEARS AGO AND NOW IT NEEDS AN ENGINE. IT IS ONLY 4CYRARS OLD. IT WAS STALLING EVERY ONCE AND WHILE, THEN ONE DAY I TRIED TO ACCELERATE ON THE FREEWAY AND IT WOULD. IT STARTED SMOKING AND THEN DIED OUT. LUCKILY I WAS ABLE TO GET IT UP TO THE NEXT EXIT RAMP. I TOOK TO RECENTLY TO A REPAIR SHOP AND TRY SAID IT NEEDED AN ENGINE.
Engine, Aug 19, 2020
2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.
Engine, Aug 6, 2020
OIL CONSUMED AT AN ALARMING RATE. I HAD MY OIL CHANGED NOT EVEN 1000 MILES AGO AND THE ENTIRE 5 LITERS WERE CONSUMED AND THE ENGINE WAS BONE DRY. THIS HAS BEEN OBSERVED OVER THE PAST THREE OIL CHANGES (ROUGHLY 36000 MILES ON). I WAS COMING DOWN A HILL AT ROUGHLY 35 MPH AND THE OIL LIGHT BLINKED. AS SOON AS I GOT HOME I CHECKED AND THE ENGINE HAD NO OIL IN IT.
Exterior lighting, Engine, Jul 31, 2020
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Engine, Jul 29, 2020
JUST BOUGHT THE CAR AT 32K LAST YEAR. ONLY FAMILY CAR SO WE DRIVE IT A LOT, SO WE ARE ALWAYS GETTING OIL CHANGE AND KEEPING UP WITH MAINTENANCE. ONE DAY IT STARTED OVERHEATING AND WAS NO LONGER HOLDING THE COOLANT. TOOK IT IN TO GET IT CHECKED OUT AT THE DEMONTROND KIA DEALERSHIP IN HOUSTON BUT THEY TOLD ME THEY WOULD HAVE TO CHECK INSIDE THE ENGINE. WELL THEY DID AND WAS TOLD THISDURING ENGINE TEAR DOWN, ONE OF THE NECESSARY INSPECTION ON THE 3.3L ENGINE IS TO TOQUE THE HEAD BOLTS TO VERIFY IT DID NOT DAMAGE THE ENGINE BLOCK. SOMETIMES WHEN THEY OVER HEAD, THE PULL THE THREADS OUT OF THE ENGINE BLOCK. THIS IS WHAT HAPPEN TO YOUR ENGINE DURING TEAR DOWN. AND BECAUSE OF THIS, THE ENGINE CAN NO LONGER BE PROPERLY ASSEMBLED. " SO THEY SAID I NEEDED A NEW ENGINE. CAR MILEAGE WAS AT 79K. COST FOR NEW ENGINE PLUS LABOR EST. 12K .
Engine, Jun 26, 2020
OUR 2016 KIA SORENTO HAS 35K MILES AND IT STOPPED RECENTLY, THE ENGINE SEIZED. THE DEALER CLAIMED IT WAS DUE TO INADEQUATE OIL CHANGES (THEY HAD RECORDS OF 2-3 PERFORMED BY KIA DEALERS, THE MOST RECENT UNDER TWO YEARS AND 10K MILES AGO). WE NEVER EXPERIENCED ANY WARNING LIGHTS OR OTHER NOTIFICATIONS TO FORETELL THE PROBLEM. THE DEALER RECOMMENDED WE REPLACE THE ENGINE AND ARE IN THE PROCESS OF DOING SO NOW. THE DEALER DENIED ANY WARRANTY COVERAGE, CLAIMING ABUSE DUE TO INADEQUATE OIL CHANGES ON OUR PART VOIDED THEIR 10-YEAR WARRANTY. DESPITE THE LARGE UNEXPECTED COST (DEALER ESTIMATES ~$6K AND HAVE HAD THE VEHICLE OVER A MONTH), WE ARE MYSTIFIED THIS COULD HAVE OCCURRED AND ARE GRATEFUL IT DIDN'T HAPPEN ON THE HIGHWAY OR IN OTHER CIRCUMSTANCES. WE BELIEVE THE COMPLETE ABSENCE OF ANY WARNING INDICATORS CONSTITUTES A SERIOUS SAFETY ISSUE. *TR