2016 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,251 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Sorento model years with reports.
Of the 2016 reports, 29 involved a crash and 49 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftAug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
A vehicle rollaway increases the risk of a crash and injury.
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Campaign 22V612000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
SeatsOct 24, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Campaign 16V770000 on NHTSA.gov
Suspension, rearJun 29, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Campaign 16V480000 on NHTSA.gov
Seat belts, front, buckle assemblyJul 14, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Campaign 15V446000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 13, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Campaign 15V089000 on NHTSA.gov
Representative owner complaints: power train
125 reports, newest first. Show all
Power train, Engine and engine cooling, Dec 12, 2022
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Power train, Electrical system, Oct 13, 2022
The contact owns a 2016 Kia Sorento. The contact stated that while driving at less than 10 MPH, the vehicle accelerated unintendedly without warning. The contact was able to shift into neutral (N), which stopped the unintended acceleration and caused the vehicle to operate as needed. The vehicle was taken to an unknown dealer who informed the contact that they could not duplicate the failure as the vehicle had operated as designed. Additionally, the contact stated that while driving at 65 MPH, the failure reoccurred without warning. The contact stated that the vehicle accelerated unintendedly at a higher speed. The contact depressed the brake pedal and pressed the ON/OFF button, however, the vehicle failed to respond. The contact then drove into a vacant parking lot and shifted into neutral (N), which stopped the acceleration. The contact stated that the failure reoccurred while taking the vehicle back to the unknown dealer. Upon arriving at the dealer, the contact informed the dealer that he no longer wanted possession of the vehicle as it was unsafe to drive. The dealer provided the contact with a rental vehicle. The vehicle was not diagnosed or repaired. The contact sent a letter to the manufacturer informing them of the failure, but the contact had not yet received a response. The contact stated that the whereabouts of the vehicle were unknown. The failure mileage was 27,093. Manufacturer Safety Recall Campaign issued. NHTSA #22V703 Recall #SC249B SC249B TOW HITCH (REMEDY NOT AVAILABLE) Status: Remedy Not Yet Available
Power train, Sep 26, 2022
The contact owns a 2016 Kia Sorento. The contact stated while the vehicle was parked, his wife was unable to shift into drive (D) as the gear shifter remained stuck in park (P). The contact's wife used a screwdriver to depress a button as instructed by an online tutorial. The contact's wife was then able to shift into drive (D) and continued driving; however, the failure reoccurred whenever the vehicle was parked. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not be repair the vehicle under NHTSA Campaign Number: 22V612000 (Power Train) as the VIN was not included due to the manufacturing date of the vehicle. The failure mileage was approximately 55,000.
Power train, Engine, Sep 24, 2022
I have a 2016 Kia Sorento that was purchased Certified Pre-Owned on 5/18/2022. On 9/16/2022, I was driving the car at approximately 50 MPH when the care began to lose significant power. The car completely lost power making it hard to drive and adjust steering. I was able to safely pull over; however, being stranded in the dark as a woman is not safe, and I feel had another car been in front of or near me, I could have easily crashed. At that time, the car would not restart, and I noticed when I tried to start the car, smoke coming from under the hood. I sat for about 30 minutes, tried to start the car again, the car would not start. Prior to the car shutting down, there was no warning. The engine light has never been on in the car. What I did notice is the engine light flashed just before it went into this coasting mode. So, whatever was happening, happened without any warning at all. I had the car towed to my home. The tow driver parked the vehicle in a spot where I do not park; I noticed upon inspection oil had puddled on the ground. The car has never had or shown any previous leaks. I park in the same spot daily and have never seen a leak. Since having the car towed into the dealer, I have learned from Kia, the engine locked up; however, they have not been able to determine the cause as of yet. What they have shared with me is that they ran the diagnostic on the vehicle and confirmed that oil was everywhere (as I reported). They stated although the oil was dirty, the oil was full in the engine. They have confirmed the engine is locked but stated any claim with Kia against the Theta II Settlement Claim was denied because the KSDS had not been upgraded. When I asked how would I have known the car needed this recall because my car's VIN does not produce any recall notices on neither the KIA site nor NHTSA, I was told Honda (the Seller) should have performed the update before selling the car to me. So currently I am looking at $8K-$12K in repairs.
Power train, Electrical system, Aug 16, 2022
My 2016 Kia Sorrento is burning oil, about 1 quart every 300 miles. It only has 64,000 miles on it. We have the oil changed every 3000 miles and last time it was black and sludge like. This is not acceptable and called the dealership and they suggest paying $700 to do a carbon test. Not paying that when the car has a warranty still!!!! This issue needs to fixed!!! We have dealing with this for months!! Also the lights on dashboard flicker once in a while.
Power train, Engine, Back over prevention, Jul 22, 2022
I was driving on the highway going 70 mph when my 2016 Kia Sorento 3.3L lost power and could not accelerate. I had to navigate to the side of the highway carefully and got my car towed to the closest Kia Dealership. Upon their investigation, it was a blown head gasket that required the whole engine to be replaced. I am the 2nd owner of the car and bought the car in late 2019 with 45, XXX miles on it and it currently only has 66, XXX miles. I was not covered under warranty as it expires once you pass 60,000k miles. Estimation from Kia would cost close to $10K with a new engine/labor. Contacted Kia Consumer to see if they can help and was denied. Now stuck with a dead car trying to figure out what I can do.
Power train, May 16, 2022
-I was driving my vehicle in a parking lot, stopped at the stop sign to let a car pass and hit the gas pedal and the car did not move. - My concern is what could have happened if the transmission died while I was driving. -The problem has been confirmed by the dealer that the transmission needs to be replaced. The car has less than 31,000 miles on it. I am a 2nd owner, and I only put 7,000 miles on it in 3 years but it was out of warranty. KIA even denied a Good Will replacement. - There were not any warning signs, message or symptoms. Unfortunately I have to pay 3200.00 to have it replaced and I spoke to KIA and they said that there was nothing they could do. It seems strange that a vehicle with less than 31,000 miles would have a transmission just die without any warnings.
Power train, Feb 26, 2022
The gear shift will not come out of park. I had to stick something in the manual brake release hole to shift out of park.
Power train, Engine, Feb 2, 2022
Vehicle has always been serviced through KIA service center so upon taking the vehicle into service for a sudden severe oil leak repair and to service the water pump as fluid was not circulating through the radiator, and while all the services were done they found the vehicle still over heating so they did a compression/block test and found blown head gaskets. As stated on the invoice of the service done : Vehicle Needs Engine Replacement. I paid for Labor and Parts for Services done for a total of $1539.49 and had to tow the vehicle from the KIA service center back to my residence Inoperable. It should be noted after this event I have research that the KIA 3.3L v6 engine has had this same occurrence for many KIA owners with this engine. They also have filed complaints, with no recalls from KIA on this defective engine. In all this stated above, there were no indicator lights or engine light indicating any problems with any of these situations, only my own visual inspections that noticed the sudden severe oil leak and coolant/heating problem that I brought the vehicle in for service.
Power train, Engine, Jan 24, 2022
I was sold a 2016 Kia Sorento, VIN# [XXX], by salesman [XXX] and [XXX] from " Ride 4U Level up auto sales located at 5599 34th street north, Saint Petersburg FL 33714. Upon Purchase, I took the car to get an oil change and have been consistent with top offs every other week at the local Jiffy Lube. On December 15, 2021, I Was on the interstate with my kids in the vehicle. Out of nowhere, no ignition warnings or alerts, Stopped. I noticed I was pushing the gas but the car wasn't accelerating. Scared beyond measure with my kids in the car ranging from ages 16 to 11 months old, I panicked but got us over to the median lane. Once the car came to a complete stop, I called a tow company. Once they arrived, they checked the car for any codes, which showed nothing. I called [XXX], and he apologized and told me to have it towed back to them and it would be looked at the next day. Kia manufacturers have serviced and said the engine blew due to the dealership not getting a recall serviced before selling me the car. I only had this vehicle up and running for three months due to Ride 4u/ Level up failure to get Manufacturer recall did before putting me in my innocent kids in a faulty vehicle that could have been demolished by a semi truck on the interstate on December 15 when it gave out on a busy highway during high traffic hours. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Vehicle speed control, Engine, Jan 24, 2022
Car uses oil frequently, even after I get an oil change. The oil light does not come on when oil is low. It is low before my oil changes. On 1/22/22 my check engine light is on and it says P303 with cylinder 3. Replaced the coil and the check engine light is still on. The engine is sputtering and it takes 2-3 times to start. This started all of a sudden. It is frustrating because I took it to a Kia dealership last year and told them the problem. They told me it was a recall but it was only for up to 100,000. So they only put oil in it and basically sent me my way. So there are two issues going on and It doesn't matter the mileage because several Kias are having identical issues.
Power train, Vehicle speed control, Engine, Jan 11, 2022
Oil leak brakes out stopped running makes knocking noise when pushing gas pedal
Power train, Engine, Jan 10, 2022
The car was well maintained and oil was full but the engine started knocking over a short period and then came to a stop when switched to reverse. It can be turned off and on but the sound would continue. The gear shift and the steering would lock.
Power train, Jan 6, 2022
The contact owns a 2016 Kia Sorento. The contact stated that the gear shifter would not shift out of PARK. The contact had to use a screwdriver to override the gear shifter. The vehicle was taken to the dealer; however, the diagnosis was unknown. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. The VIN was unavailable.
Power train, Electrical system, Engine, Dec 16, 2021
I was driving my vehicle up a hill. I accelerator a little. The car picked up speed then my oil light flickered and then stayed steady, along with the battery indicator. At this point my engine shut down and the car began to slow down. I came up on a side street that I turned into, because at this point the car was slowing down and loosing power and the breaks were not functioning, I would have either stalled and rolled backwards, or myself and my child would have been rear-ended. All the lights still work and everything come on, so I know its not the battery. My oil light flickered a little when I went around a turn a few times prior to this day, but never steady. No other indicator lights came on. The car is at my mechanics, who advises me the engine has seized and the vehicle has no oil. My last oil change was 3.5 months ago and according to the counter I'm only 99 miles over, which should not have caused this. Even though I was told I had up to 4,000 miles before I needed an oil change again. All of my fluids were checked at this appointment and this is the first major issue with my vehicle.
Power train, Aug 17, 2021
Shifter cannot be moved out of PARK without pushing down on the SHIFT LOCK RELEASE. I must do this every time I want to go forward or backward. A reliable service center informed me this is a frequent problem with the 2016 Kia Sorento and he suggested a recall may be forthcoming. Owners manual states that when using the RELEASE, depress the brake pedal so vehicles does not lurch forward or back. The additional step to move the car may be hazardous when attempting to get out of the way. Service center isolated the problem to Body Control Module which is expensive and OEM only. This happened without warning when I parked briefly in the road adjacent to a friend's driveway. I blocked the road until I discovered how to use the RELEASE button.
Power train, Engine, Jul 20, 2021
We had issues with the TPMS in 2020. Took it to Tempe Kia on 7/30/2020. The following was done on vehicle. 1. Installed 37110 H7A00U 2. Complete Transmission service W/BG Cleaner installed Um013, KBG3020-Cooling system kit, UM040 antifreeze/coolant, 58101 C6A00 Pad kit- Front disc b, Replaced air filter 28113 A9100 Total amount paid $1,019.96. At that time oil was checked off as green. 11/25/2020 four new tires from Costco were put on. TPMS issue came back in May of 2021 when vehicle was parked outside. We live in AZ so the temperatures get hot but when the TPMS light come on it shuts the car down where it could not go into gear until it cooled down. Moving forward to July the TPMS light stayed on and the check engine light came on and vehicle began to sputter. We took it to our mechanic and he diagnosed that we needed a new engine. There was sludge build up, knock sensor codes came up, miss fires on bank 1, and internal engine noise. We had the vehicle towed to our dealer Tempe Kia. They concurred that a new engine would be necessary. Many codes were found P0300, P0306; P0304; P0302; P0018. Had a conversation with Debby 10:00 a.m. for 55 minutes 7/20/21from Kia and was told that due to lack of maintenance on the vehicle that Kia would not cover this engine under warranty. We were told that our oil changes were out of the time frame that Kia specifies in the owners manual that the 2016 Kia Sorento should have an oil change every 7,500 miles. We had oil changes every year from purchase to failure. Some at 8,000 miles to 15,000 miles. There are MANY complaints and cases open for the 2016 Kia Sorento engine failure. We have a 2012 Kia Sorento that the engine failed but a recall was issued for finding metal shavings in the engine. We purchased a 2021 Telluride in June but, moving forward we will not be purchasing anymore Kia vehicles. We are truly disappointed that Kia found a way out of our case and will not warranty our engine.
Power train, Jun 3, 2021
leaks oil like crazy and constantly adding oil but no obvious leak engine shaking very bad, idling very hard and not shifting properly
Power train, Engine, Mar 28, 2021
I'M HIGHLY DISAPPOINTED IN MY 2016 KIA SORENTO EX AWD. JUST YESTERDAY I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE TIRE ROTATION AND COOLANT FLUSH. ONE OF THE SERVICE ADVISORS HAD LET ME KNOW THAT THE VEHICLE IS LEAKING OIL AND I'M GOING TO NEED A NEW OIL PRESSURE SWITCH AND A NEW DRAIN PAN SINCE THAT'S WHERE IT'S LEAKING FROM. FOR A PRICE OF $425. UPON LOOKING AND SCOURING THE INTERNET IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM WITH KIA AND JUST THE STEP BEFORE OF ENGINE FAILURE. I DON'T KNOW WHY NHTSA DOESN'T MAKE THIS A STANDARD RECALL CONSIDERING THE SPORTAGE HAS THE SAME RECALL AVAILABLE. I MEAN IT'S A KNOWN FACT KIA ENGINES ARE LACKING IN OIL ,CATCHING ON FIRE AND FAILING. I BOUGHT THIS CAR AS A CERTIFIED PRE-OWNED TO BE REST ASSURE WITH MY UNEASINESS ABOUT BUYING A USED CAR AND I'VE BEEN AT THE DEALERSHIP GETTING REPAIRS LEFT AND RIGHT. I'M NOT EVEN AT 60,000 MILES AND THAT'S HOW LUDICROUS THIS IS! GRANTED THE FIRST PERSON WHO OWNED THE VEHICLE OR AT LEAST IT RATHER PUT 19,000 MILES ON IT. IT'S ALREADY BEEN IN FOR SERVICE WITH THE TRANSMISSION I NEEDED A TORQUE CONVERTER AND THAT WAS COVERED UNDER THE WARRANTY THANK GOODNESS AND NOW THIS OIL LEAK FROM THE OIL PRESSURE SWITCH AND OIL PAN NEEDS TO ALSO BE COVERED UNDER WARRANTY BUT I'M OUT OF LUCK. THERE'S THOUSANDS OF COMPLAINTS ONLINE ABOUT THE SAME DARN PROBLEM.
Power train, Engine, Mar 3, 2021
STARTED GOING UP A MOUNTAIN HIGHWAY AND MY CAR STARTED JUMPING AND IMMEDIATELY DECREASED SPEED. IT WOULD NOT GO AND KEPT SKIPPING, LIKE A STOP AND GO TYPE OF DEAL. MY CHECK ENGINE LIGHT STARTING FLASHING AND I HAD TO PULL OVER. AFTER I GOT MY CAR TOWED IT WAS FOUND THAT THE CAR HAD ZERO OIL IN IT. LIKE BONE DRY BUT WITH ZERO LEAKS ANYWHERE. THE MECHANIC CHECKED EVERYTHING TWICE TO MAKE SURE EVERYTHING ELSE WAS INTACT AND IT WAS. MY OIL LIGHT NEVER CAME ON AND IT NEVER SMOKED OR OVERHEATED. I HAD ZERO INDICATION THAT THE CAR DIDN'T HAVE OIL. I WAS 900+ MILES FROM MY NEXT OIL CHANGE. IT WAS LIKE THE OIL EVAPORATED INTO THIN AIR. WE ARE COMPLETELY BAFFLED AS TO WHAT HAPPENED AND WHY THE CAR DIDN'T HAVE ANY OIL IN IT. BECAUSE OF NO OIL, A PISTON BROKE AND THE ENGINE THREW A ROD AND IT IS RUINED. MY CAR NEEDS A WHOLE NEW ENGINE NOW. THE MECHANIC STATED THAT THE ONLY THING WRONG WITH THE CAR WAS NO OIL AND THAT IT WAS LIKE IT JUST DISAPPEARED BECAUSE THERE WAS NO OIL RESIDUE ANYWHERE.
Power train, Engine, Fuel/propulsion system, Jan 29, 2021, fire
HELLO I AM GOING TO BE BLUNT AND STRAIGHT TO THE POINT. YOUR $30,000 VEHICLE, FINANCED, APPROVED AND PAID FOR BY ME NEARLY STOLE MY LIFE ON JAN 16, 2021 : ON MILE POST 46 ON I-40, EAST BOUND LANES IN KINGMAN, ARIZONA AT APPROXIMATELY 3:00 PM ON WHAT WAS A BEAUTIFUL TRIP THROUGH ROUTE 66, WHICH SOON BECAME A DEATH TRAP MY PARTNER: ANTHONY [XXX], CO-FINANCER AND SIGNER OF THIS DEATH-TRAP AS WELL AS OUR TWO INNOCENT PARSON RUSSELL TERRIERS WERE NEARLY BURNED TO DEATH IN WHAT COULD AND SHOULD HAVE BEEN AN EXPLOSION LIKE THAT OF THE PRESS KIA & THE LIKES ARE BEING SUED FOR. NUMEROUS INNOCENT LIVES HAVE BEEN EXCRUCIATINGLY ENDED DUE TO GREED, DECITE AND BLATANT DISREGARD FOR LIFE TO ADD TO AN ALREADY GLUTTONOUS BANK ACCOUNT, AS YOU SUCK AND DRAIN ME DRY ALL THE WHILE AWARE OF THE DANGER YOU KNOWINGLY MAKE US LEGALLY PAY FOR. I FILED AN EXTENSIVE REPORT AND COMPLAINT WITH KIA AND NOW YOU. MY CASE NUMBER IS AT THE BEGINNING OF THIS LETTER, I SUGGEST B YOU GET A HOLD OF KIA CUSTOMER CARE, JUST AS I HAD TO AFTER NEARLY LOSING MY SOULMATE, DOGS AND LIFE TO BE STRANDED IN THE MIDDLE OF A STATE WE HACE NEVER BEEN, NO MONEY, FOOD OR VEHICLE NYIU JUST CHARHED ME FOR. I HAVE PROVIDED MY CASE NUMBER AND I EXPECT ALL PAYMENT TO CEASE AND BE RETURNED IMMEDIATELY TO AVOID INVOLVEMENT IN THIS DISGUSTING ACT OF DISTASTE OF HONESTY. I AM NEVER PAYING A PENNY MORE FOR YOUR DIRECT, IGNORANT AND ABHORRENT YET BLATANT ACTIONS. WE WERE DRIVING ON THE HIGHWAY AT REGULAR HIGHWAY SPEEDS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Power train, Other or unspecified, Dec 7, 2020
SHIFTS ARE GOING INTO 2ND. DOWN SHIFTS HARD WHEN STOPPING. WHEN I SAY IT SHIFTS ARE IT JERKS. TYPICALLY STOPPED AFTER SHUTTING CAR OFF AND RESTARTING. NOW WILL NOT STOP
Power train, Engine, Fuel/propulsion system, Nov 28, 2020
MY VEHICLE STARTED RUNNING HOT AFTER DRIVING DOWN THE HIGHWAY AND KEPT CUTTING OFF OUT OF THE BLUE. THEN I CHECKED ALL THE COOLANT AND RADIATOR TO SEE IF FLUID WAS LEAKING NO SIGN OF A CRACK. THEN TOOK IT TO O'REILLYS AUTO PARTS BECAUSE CHECK ENGINE LIGHR SHOWS CODES P0087, DEFECTED TRANSMISSION FLUID TEMPERATURE SENSOR, DEFECTED PCM/TCM. POOR CONNECTOR AND THE FUEL RAIL PRESSURE SENSOR. AFTER HAVING IT TOWED TO KIA THEY OPEN IT UP AND SAID I NEEDED A NEW ENGINE AND MY HEAD GASKET WAS CRACKED. AND
Power train, Nov 2, 2020
THE ENTIRE VEHICLE SHAKES ON THE TRANSITION FROM 1ST TO 2ND GEAR. IT PREVIOUSLY WOULD ONLY DO THIS ONCE AT THE BEGINNING OF EVERY DRIVE, BUT NOW IT HAPPENS DURING EVERY ACCELERATION FROM A STOP. IN OTHER WORDS, AFTER EVERY STOP SIGN OR LIGHT, THE SUV WILL KICK WITH A SIGNIFICANT JOLT AS IT SHIFTS FROM 1ST UP TO 2ND GEAR.
Power train, Exterior lighting, Engine, Sep 27, 2020
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY