2016 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,251 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Sorento model years with reports.
Of the 2016 reports, 29 involved a crash and 49 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftAug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
A vehicle rollaway increases the risk of a crash and injury.
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Campaign 22V612000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
SeatsOct 24, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Campaign 16V770000 on NHTSA.gov
Suspension, rearJun 29, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Campaign 16V480000 on NHTSA.gov
Seat belts, front, buckle assemblyJul 14, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Campaign 15V446000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 13, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Campaign 15V089000 on NHTSA.gov
Representative owner complaints
1,251 reports, newest first.
Steering, Apr 19, 2019
STEERING HAS A "STICKY" FEELING WHEN DRIVING NO MATTER THE SPEED. THE STEERING WHEEL FEELS HARD TO PULL IN EITHER RIGHT OR LEFT DIRECTION. THIS HAPPENS DURING CITY DRIVING AS WELL AS HIGHWAY DRIVING. CREATES CONSTANT OVER CORRECTION, WHICH HAS LED TO VEERING INTO ANOTHER LANE. THIS "STICKY" FEELING DOES NOT OCCUR WHEN THE STEERING WHEEL IS ALREADY IN A TURNING OR TURNED POSITION.
Steering, Suspension, Apr 16, 2019
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME VERY LOOSE AND THE VEHICLE PULLED TO THE RIGHT. CAR ROCKS BACK AND FORTH AND MAKES QUICK MOVEMENTS FROM SIDE TO SIDE. THIS HAPPENS FROM 50 MPH UP TO 75-80 MPH. THIS CAUSES THE CAR TO BE EXTREMELY HARD TO CONTROL. THE CONTACT TOOK THE VEHICLE TO JIM SHORKEY KIA (10785 PERRY HWY, WEXFORD, PA 15090) WHERE IT WAS REPAIRED FOR FRONT ALIGNMENT FAILURES. NEITHER PLACE WANTED TO ADDRESS A STEERING ISSUE, NEITHER DEALERSHIP CHECKED THE STEERING HAD NEW BRAKE (FRONT) REPLACEMENT, ALIGNMENT, TIRE BALACNCE, INSPECTION AND NEW TIRES. AFTER $1,000 EXPENSE STILL RESOLVING THIS PROBLEM. THE FAILURE RECURRED ON APRIL 15, 2019 AND WAS CURRENTLY BACK AT THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,280. *TT CONSUMER STATED NO SUSPENSION PROBLEM- COULD NOT DETERMINE THE PROBLEM, IT SEEMS TO BE UNCLEAR. REPAIR AND SERVICE PERSONNEL SEEM TO THINK IT IS THE TIRES OR STEERING. THERE HAS BEEN AT LEAST 7 COMPLAINTS REGARDING STEERING PROBLEMS.
Engine, Apr 12, 2019
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING TOO MUCH OIL (TWO QUARTS EVERY 500 MILES). THE CONTACT STATED THAT THE DEALER (H&H KIA, 4040 S 84TH ST, OMAHA, NE 68127, (402) 331-9100) HAS HAD THE VEHICLE SINCE JANUARY OF 2019, ATTEMPTING TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER STATED THAT THEY WERE UNSURE WHEN NEW ENGINES WOULD BE PRODUCED. THE CONTACT HAS HAD A LOANER VEHICLE FOR THE PAST THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Vehicle speed control, Engine, Apr 5, 2019
TAKATA RECALL 1 MONTH AGO I PICKED MY SON UP FROM SCHOOL...AS I WAS PULLING OUT OF THE PARKING LOT I WAS UNABLE TO ACCELERATE BY PUSHING THE GAS PEDAL. I COASTED HOME GOING 8 MILES PER HOUR. I TURNED THE VEHICLE OFF AND LET IT SIT FOR 2 DAYS. WHEN I GOT BACK IN IT EVERYTHING WAS WORKING FINE. 2 WEEKS LATER I WENT TO HAVE MY OIL CHANGED AND WAS TOLD THERE WERE METAL SHAVINGS IN MY OIL FILTER, THERE WERE 2 INCHES OF SLUDGE AND THE OIL WAS BLACK. I KEEP MY VEHICLE SERVICED REGULARLY BECAUSE I COMMUTE TO WORK. THEY CHANGED MY OIL AND I LEFT. 10 MINUTES LATER I WAS ON THE SIDE OF THE ROAD. I WAS DRIVING TO THE STORE AND AGAIN I COULDN'T PUSH THE GAS PEDAL TO ACCELERATE AND A KNOCKING SOUND APPEARED. AS I TRIED TO PULL TO THE SIDE OF THE ROAD I LOOK IN MY REAR VIEW MIRROR TO SEE A WHITE CLOUD OF SMOKE COMING FROM MY CAR. SO THICK I COULDN'T SEE BEHIND ME. I COASTED INTO A PARKING LOT AND AT THIS POINT I HAD NO CONTROL OF THE STEERING, GAS PEDAL, OR BREAKS. I FINALLY ROLLED TO A STOP OUTNIT IN PARK AND GOT OUT OF MY CAR. EVERY DROP OF OIL THEY HAD PUT IN MY CAR WAS ON THE PAVEMENT. I CALLED A TOW TRUCK AND WE FOUND A HUGE HOLE IN THE OIL PAN WHERE MY ENGINE HAD APPARENTLY THROWN A ROD. THERE ARE 6 RECALLS ON THE YEAR MAKE AND MODEL OF MY CAR BUT NOT SPECIFICALLY ON MY VIN. EVERYTHING THAT HAS GONE WRONG INVOLVES THOSE RECALLS AND KIA ISN'T OWNING UP TO IT. MY BROTHER WORKS FOR TRUE CAR AND RAN A REPORT FINDING THAT THERE ARE RECALLS ON MY VEHICLE BUT KIA IS SAYING IT IS INACCURATE. I HAVE THE REPORT IN MY POSSESSION AND THEY WOULDN'T ALLOW ME TO SEND IT TO THEM FOR PROOF.
Engine, Apr 2, 2019, fire
THE CAR WAS STATIONARY WITH THE ENGINE RUNNING, WAITING FOR ABOUT 2 MINUTES WHEN I SMELLED A STRONG EXHAUST SMELL. I BEGAN TO DRIVE, AND WITHIN 30 SECONDS SMOKE STARTED COMING FROM UNDER THE HOOD. I PULLED OVER AND STOPPED THE ENGINE JUST AS FLAMES CAME OUT FROM THE RIGHT SIDE OF THE HOOD. IN LESS THAN 5 MINUTES THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE FIGHTERS ARRIVED A MINUTE LATER AND TOOK QUITE SOME TIME TO EXTINGUISH THE FIRE. THE ENTIRE ENGINE AND FRONT OF THE CAR WAS BURNED COMPLETELY. THE CAR IS TOTALED. WE HAVE FILED A CLAIM WITH OUR INSURANCE AND REPORTED IT TO KIA.
Steering, Mar 12, 2019
THE PROBLEM STARTED AROUND 50K MILES AND HAS BECOME PROGRESSIVELY WORSE. THE PROBLEM IS A STICKY FEELING IN THE STEERING. WHEN MAKING VERY SMALL CORRECTIONS IT IS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT IS LIKE THE POWER STEERING SUDDENLY TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION.THE PROCESS REPEATS AS YOU CORRECT BACK THE OTHER DIRECTION. IN FACT, IN A GENTLE TURN ON THE HIGHWAY YOU CAN LET GO OF THE WHEEL AND THE VEHICLE WILL CONTINUE TO TURN, THE WHEEL NEVER RETURNING TO CENTER WITHOUT INTERVENING. ULTIMATELY, THE VEHICLE IS INCREDIBLY HARD TO CONTROL, AND I MUST LOOK LIKE A DRUNK SWERVING BACK AND FOURTH IN THE LANE. THIS IS VERY DANGEROUS ESPECIALLY ON MOUNTAIN ROADS OR IN HIGH WINDS, ICE, AND SNOW. IT IS MORE NOTICEABLE ON THE HIGHWAY, BUT IT DOES IT ON CITY STREETS TOO, AND I CAN FEEL THAT IT IS HAPPENING EVEN WHEN THE VEHICLE IS AT A FULL STOP. IT WAS INTERMITTENT AT FIRST, BUT NOW IT IS DANG NEAR CONSTANT STARTING SINCE ABOUT 75K. I OPENED A SAFETY COMPLAINT WITH KIA. BASED ON WHAT I HAVE READ HERE AND ON BLOGS, KIA IS AWARE OF THE PROBLEM. THERE ARE 18 COMPLAINTS OF THE SAME THING FOR THE 2016 SORENTO HERE ON NHTSA AND THE 2017 SORENTA HAS 89! THE FIX IS SEVERAL THOUSAND DOLLARS, SO IF THE VEHICLE IS OUT OF WARRANTY LIKE MINE, MOST PEOPLE WILL HAVE A HARD TIME AFFORDING THE FIX. KIA NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS INJURED OR KILLED. I AM DOCUMENTING THIS HERE SO THAT WHEN IT IS ME OR MY WIFE WHO DIES, THERE IS EVIDENCE OF KIA'S NEGLIGENCE. I COULD MAKE A VIDEO OF THE WHEEL NOT RETURNING TO CENTER ON THE HIGHWAY AS EVIDENCE, BUT THE FILE SIZE AND FORMAT WOULD NOT WORK HERE.
Steering, Mar 3, 2019
THE STEERING STICKS NOR MATTER WHAT SPEED I DRIVE. IT INTENSIVES WITH A TIGHTER STICKING OF THE STEERING WHEEL WHEN DRIVING ON THE HIGHWAY AT 60-65. TO DISLODGE THE STICKING THE WHEEL HAS TO BE TURNED SLIGHTLY TO THE RIGHT, WHICH GIVE ME AN INSECURE FEELING OF NOT HAVING CONTROL OVER THE VEHICLE, BECAUSE THE CAR SHIFTS TO THE RIGHT SLIGHTLY. AT HEIGHT SPEEDS THIS IS A HORRIFYING FEELING. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP FOUR TIMES NOW. THEY'VE DONE THE DIAGNOSTIC TESTS THE KIA CORPORATION HAS SUGGESTED. PROBLEM STILL EXISTS. I'VE BEEN TOLD THERE HAS BEEN NO RECALL, EVEN THOUGH THERE HAVE BEEN OTHER PERSONS COMPLAINING ABOUT THE SAME PROBLEM WITH THEIR VEHICLES .
Engine, Mar 1, 2019
I AM WRITING TO YOU IN REGARDS TO MY 2016 SORENTO ENGINE FAILURE BACK IN JUNE OF 2018. THE ENGINE FAILED WITHOUT WARNING ON THE HIGHWAY AND HAD TO BE TOWED TO THE NEARBY DEALERSHIP. I WAS DENIED ENGINE REPLACEMENT UNDER THE WARRANTY BECAUSE I WAS UNABLE TO PROVIDE OIL SERVICE RECORDS. I WAS BILLED IN THE AMOUNT OF $3800 AND IN LIGHT OF THE ONSLAUGHT OF KIA ENGINE FAILURES, I ASK THAT KIA REFUND ME IN FULL. I HAVE REQUESTED THIS VIA LETTER.
Steering, Feb 24, 2019
SAME PROBLEM IN NOVEMBER 2018 AND FEBRUARY 2019 DURING DRIVING ON HIGHWAY A LEAST 80 MPH WHEN I NOTICE ELECTRIC POWER STEERING WAS NOT SMOOTH STEERING AS JERK BUMPING NOISE ON MY FEEL HANDS. I TRIED TO CORRECT TO STRAIGHT THE LANE HOWEVER IT KEEP GOING MOVING LITTLE RIGHT AND LEFT DIRECTION. I WAS NERVOUS NOT IMPROPER TO STRAIGHTEN LANE. IT SEEM UNSAFE MANNER IN HIGHWAY !.
Other or unspecified, Feb 23, 2019
MY VIN CANNOT BE FOUND WHEN USING HTE NHTSA RECALL FORM.
Electrical system, Exterior lighting, Visibility/wiper, Feb 20, 2019
I'VE SEEN A FEW REVIEWS AND COMPLAINTS ON HOW KIA'S (SORENTO'S IN PARTICULAR) HAVE BEEN LOSING THEIR HEADLIGHTS FOR NO REASON. THIS HAS ALSO HAPPENED TO ME, BUT JUST ON MY DRIVER SIDE FORTUNATELY. THE MAIN BULB IS NOT ILLUMINATING AND WILL NOT COME ON. I CHANGED THE BULB AND THIS DID NOT FIX THE PROBLEM. I LOOKED AT THE OLD BULB I REPLACED AND IT WAS FINE, NOTHING WAS SHOT OR BURNT OUT. I HAVE SEEN A COUPLE OF PEOPLE SAYING THIS COULD BE A CONNECTOR PROBLEM WHICH IN FACT HAS NOTHING TO DO WITH THE BULB ITSELF. SEEING THAT THIS CAN COME UP SPONTANEOUSLY WORRIES ME AND A LOT OF OTHER DRIVERS ON THE ROAD WHO WOULD NEED TO TRAVEL AT NIGHT. THIS SHOULD BE ADDRESSED BY KIA AND BE MADE A RECALL DUE TO THE FACT THIS HAPPENS ON PRACTICALLY NEWER VEHICLES (MY MILEAGE IS 31000) I WILL REFRAIN FROM KEEPING MY LIGHTS ON THE "AUTO" SETTING (WHICH WILL BE A WASTE OF MONEY NOW) SINCE THE PROBLEM MAY OCCUR FROM HAVING THE LIGHTS ON THIS SETTING. I HAVE NOT GOTTEN THE PROBLEM FIXED DUE TO HOW MUCH IT WOULD COST (REPLACING THE ENTIRE LIGHT FIXTURE ~ $600) AND THIS NOT COVERED BY THEIR WARRANTY EITHER (ANOTHER WASTE OF MONEY IF PURCHASED) I WILL BE RECONSIDERING MY CHOICE WITH KIA COME NEXT AUTO PURCHASE.
Other or unspecified, Feb 19, 2019
COMPLETE ENGINE FAILURE A LOT OF SMOKE
Suspension, Electrical system, Electronic stability control (ESC), Feb 17, 2019, fire
SPARKS COMING FROM BATTERY BOX, LIGHTS IN DASH GO OFF AND ON CAN NOT ACCELERATION AND BACK AXLE IS LOOSE. I BOUGHT THIS USED IN DOTHAN KIA LAST YR. THE CAR JUST WENT DOWN PAST 2 MONTHS. CAN'T DRIVE MY EXPENSIVE CAR
Steering, Feb 12, 2019
THERE IS AN ISSUE WITH THE ELECTRIC STEERING ON MY CAR, IT HAS A "CATCH" IN THE STEERING WHEEL, WHEN YOU GET IT PAST THAT POINT YOU HAVE OVER CORRECTED AND IS DANGEROUS. IT MAKES IT NEAR IMPOSSIBLE TO HOLD YOUR LANE STRAIGHT. IVE MENTIONED THIS TO THE CAR DEALER SHIP KIA MANY TIMES AND IM SIMPLY TOLD THAT IT IS NORMAL FOR ELECTRIC STEERING THAT I AM NOT USED TO IT. I HAVE SEEN MANY MANY COMPLAINTS ABOUT THIS EXACT ISSUE WITH THIS MAKE AND MODEL, SEEMS NO ONE IS DOING ANYTHING ABOUT IT. THIS HAS NEARLY CAUSED ME TO HAVE AN ACCIDENT, JUST THE SLIGHTEST TOUCH TO CORRECT THIS "CATCH" SENDS YOU ONE WAY OR THE OTHER IN YOUR LANE. IT CAN BE VERY DANGEROUS AND I FEEL NO ONE IS TAKING THIS SERIOUSLY, SHOULD SOMEONE HAVE TO DIE BEFORE WE CHECK OUT A POTENTIAL ISSUE? MY CAR HAS 20000 MILES AND HAS BEEN DOING THIS FOR ABOUT THE LAST 6 MONTHS, DID NOT HAPPEN WHEN I FIRST BOUGHT THE VEHICLE.
Vehicle speed control, Feb 1, 2019
THE ENGINE IDLES AT 1500 RPM AT ALL TIMES, ONCE THE IDLES DROPS TO NORMAL AS YOU ARE DRIVING THE IDLE JUMPS BACK UP TO 1500 RPM. SOMETIMES IF YOU TURN ENGINE OFF THEN ON AGAIN THE IDLE GOES BACK TO NORMAL ,THEN IT WILL GO BACK TO 1500 RPM .
Exterior lighting, Jan 30, 2019
MY OUTER LIGHT BULB FROM THE PASSENGER SIDE TO THE MAIN LIGHTS IS OFF. I TOOK IT TO AUTO ZONE TO BUY A NEW BULB BUT WHEN THEY CHECKED IT AND MOVED THE BULB A BIT IT TURNED ON. TECH SAID IT'S NOT THE BULB BUT THE CONNECTOR. THAT THEY'RE USUALLY MELTING NOT CONNECTING CORRECTLY. ENDING FRYING THE WHOLE FRONT LIGHTS. THAT IT KEEPS OCCURING.. I CHECKED FOR ANY RECALLS ON MY VEHICLE AND NONE.
Air bags, Jan 28, 2019, crash
GOING 45 MILES PER HOUR AND HIT IN LEFT FRONT AND DRIVEN INTO THE SIDE OF A PARKED CAR AND NO AIRBAG DEPLOYMENT. ALL 3 CARS WERE TOTALED AND KIA MOTORS SAID THE AIRBAGS SHOULD NOT HAVE COME OUT.
Engine, Jan 26, 2019
STARING IN JANUARY 2017 (PURCHASED MAY 2016) AT AROUND 16K THE CAR STALLED SEVERAL TIMES IN TRAFFIC AND WOULD NOT ACCELERATE. NO WARNING LIGHT OR ANYTHING. WITHIN A MINUTE THE CAR BEGAN TO WORK AS NORMAL. TOOK IT IN TO KIA IN AVON, IN AND THEY WERE NOT ABLE TO REPLICATE BUT DID A SERVICE RECALL. HAPPENED AGAIN IN MAY 2017 AT 16K. THIS TIME MORE FREQUENTLY TO DUPLICATE. KIA COULD DUPLICATE AND SAID RELEARNED COMPUTER. NOTHING AGAIN UNTIL 19K IN JAN 2019 ON HIGHWAY. CAR BARELY MISSED ME AS I COATED TO THE SIDE OF THE ROAD. KIA COULD NOT DUPLICATE AND ALTHOUGH SAID THEY WOULD ESCALATE FOR BUYBACK, NEVER CONTACTED ME AGAIN. DANGEROUS ISSUE AND WORSE THEY DONT SEEM TO CARE.
Engine, Jan 26, 2019
STARING IN JANUARY 2017 (PURCHASED MAY 2016) AT AROUND 16K THE CAR STALLED SEVERAL TIMES IN TRAFFIC AND WOULD NOT ACCELERATE. NO WARNING LIGHT OR ANYTHING. WITHIN A MINUTE THE CAR BEGAN TO WORK AS NORMAL. TOOK IT IN TO KIA IN AVON, IN AND THEY WERE NOT ABLE TO REPLICATE BUT DID A SERVICE RECALL. HAPPENED AGAIN IN MAY 2017 AT 16K. THIS TIME MORE FREQUENTLY TO DUPLICATE. KIA COULD DUPLICATE AND SAID RELEARNED COMPUTER. NOTHING AGAIN UNTIL 19K IN JAN 2019 ON HIGHWAY. CAR BARELY MISSED ME AS I COATED TO THE SIDE OF THE ROAD. KIA COULD NOT DUPLICATE AND ALTHOUGH SAID THEY WOULD ESCALATE FOR BUYBACK, NEVER CONTACTED ME AGAIN. DANGEROUS ISSUE AND WORSE THEY DONT SEEM TO CARE.
Visibility/wiper, Jan 23, 2019
WHILE DRIVING THE PANORAMIC SUNROOF IMPLODED SUDDENLY WITH OUT WARNING OR BEING STRUCK BY ANYTHING. MY HUSBAND WASN'T DRIVING AT A HIGH RATE OF SPEED OR UNDER BAD WEATHER CONDITIONS OTHER THAN BASIC RAIN, LUCKILY OUR INNER SUN SHADE HAD BEEN CLOSED OR THE GLASS WHICH COMPLETELY SHATTERED COULD HAVE FELL ON TOP OF MY SELF AND OUR 3 YEAR OLD DAUGHTER POSSIBLY INJURING US GREATLY AS WE WERE SITTING IN THE REAR SEATS DIRECTLY UNDER IT WHEN THE EVEN OCCUR.
Engine, Jan 17, 2019
ON SEPTEMBER 3, 2018, WHILE DRIVING OUR SORENTO, THERE WAS A LOUD KNOCKING NOISE THAT STARTED UNDER THE HOOD. WE PULLED UP THE UVO INFORMATION ON THE DASH AND IT DID NOT DISPLAY ANY ERRORS. DROVE THE CAR HOME AND HAD TO HAVE THE CAR TOWED THE NEXT MORNING TO THE NEAREST KIA DEALERSHIP. AFTER HAVING TO PROVIDE 12 MONTHS OF RECEIPTS FOR OIL CHANGES, KIA AGREED TO COVER THE ENGINE UNDER THEIR WARRANTY. WAITED MONTHS TO GET A NEW ENGINE AFTER BEING TOLD 6 DIFFERENT DATES THAT THE ENGINE WOULD BE IN, WE FINALLY GOT OUR CAR BACK ON JANUARY 16, 2019. AFTER WE PICKED UP THE CAR, WE DROVE IT HOME AND THE CAR HESITATED AND TURNED ITSELF OFF AND COASTED. IT TURNED ITSELF BACK ON AND WE DROVE IT BACK TO THE DEALER AND HERE WE ARE WAITING FOR AN UPDATE THE NEXT DAY. WE HAVE ALSO HAD 5 DIFFERENT RENTAL CARS DUE TO THIS. OUR CAR IS NOT PART OF A RECALL BY THE WAY.
Electrical system, Exterior lighting, Vehicle speed control, Jan 16, 2019
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Vehicle speed control, Jan 3, 2019
WHILE COMING TO A STOP WITH THE BRAKE PEDAL ENGAGED THE ENGINE STARTED TO ACCELERATE. I STOOD ON THE BRAKE BUT THE CAR KEPT CREEPING FORWARD. I THREW THE SHIFTER INTO NUETRAL AND THEN INTO PARK. THE ENGINE QUIT ACCELERATING AND EVERY THING WORKED AS IT WAS SUPPOSE TOO. I CAME WITHIN A COUPLE OF INCHES OF THE CAR INFRONT OF ME.
Exterior lighting, Dec 31, 2018
WHILE THE VEHICLE IS IN MOTION, ON BOTH CITY STREETS AND INTERSTATES, AND AT BOTH LOW OR HIGHER SPEEDS THE VEHICLE'S HEADLIGHTS, TAIL LIGHTS AND OTHER LIGHTING WILL TURN OFF ON THEIR OWN. THIS IS EXTREMELY DANGEROUS SPECIFICALLY AFTER SUNSET WHEN IT IS COMPLETELY DARK. I TOOK THE VEHICLE FOR REPAIR AT MY LOCAL KIA DEALER FOR SERVICE AND THEY SAID THERE IS AN "OPEN CIRCUIT IN IPM (FUSE BLOCK)." I THINK THIS SHOULD BE A MANDATORY RECALL TO RECTIFY THE SITUATION AND MAKE ALL THE VEHICLES SAFE FOR MY FAMILY, MYSELF AND FOR OTHER DRIVERS AND PASSENGERS ON THE ROAD WHO COULD END UP IN AN ACCIDENT DUE TO THIS ISSUE.
Fuel/propulsion system, Nov 20, 2018
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO REFUEL THE VEHICLE, FUEL SPEWED OUT OF THE FUELING HOLE. THE FUEL NOZZLE WOULD CONTINUE TO CLICK WHILE FUELING. THE CONTACT INDICATED THAT THE FAILURE WOULD OCCUR REGARDLESS OF HOW MUCH FUEL WAS IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO NATIONWIDE KIA (22 W. TIMONIUM RD, TIMONIUM, MD) WHERE IT WAS DIAGNOSED THAT THE VAPOR RECOVERY LINE WAS DAMAGED BY INSECTS. THE RECOVERY LINE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 16,500. *TT*JB *TR