2017 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 804 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Sorento model years with reports.
Of the 2017 reports, 13 involved a crash and 32 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineSep 21, 2017
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.
Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.
Campaign 17V586000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
Representative owner complaints
804 reports, newest first.
Steering, Feb 27, 2019
PURCHASED NEW IN 2018, THE 2017 SORENTO AWD VEHICLES STEERING FROM THE SHOWROOM FLOOR WAS FINE. AFTER ROUGHLY 1000 MILES, THE STEERING HANGS AS I'M DRIVING INTO A 12:00 POSITION. AS SPEEDS INCREASE ON HIGHWAY, THE LEVEL OF EFFORT TO PULL THE STEERING WHEEL PAST THIS LOCKING POSITION INCREASES SOMEWHAT. ALSO AT HIGHWAYS SPEEDS THE CAR WANDERS ALL OVER THE ROAD REGARDLESS OF THE TYPE OF ROAD SURFACE. UNDERSTANDABLY GROOVED CONCRETE PAVEMENT CAN CAN THIS TO SOME DEGREE BUT THE SORENTO DOES IT EVEN ON FLAT SMOOTH, BRAND NEW BLACKTOP ROADS. THIS IS EXTREMELY DANGEROUS AS YOU HAVE TO PULL THE STEERING WHEEL STRONGLY IN THE DIRECTION OF THE ROAD AND THEN IT UNLOCKS SO TO SPEAK AND OVER STEERS THE CAR IN THE INTENDED DIRECTION. I'VE TRIED EVERYTHING TO TRY TO CORRECT THE ISSUE. 1). TURNED OFF STEERING WHEEL CENTERING FUNCTION IN THE VEHICLE SOFTWARE. 2). UNDER INFLATED THE TIRES APPROX 5 LBS. 3). OVER INFLATED THE TIRES BY 2-3 POUNDS. 4). CHANGED STEERING WHEEL TILT ANGLE. I AM VERY AFRAID OF THIS VEHICLE NOW. PARTICULARLY WHEN MY GRANDKIDS ARE IN IT. WE BOUGHT THIS 3RD ROW SEATED CAR FOR THEM. WHEN MY WIFE IS DRIVING THE CAR ALONE I'M PARTICULARLY CONCERNED SHE MAY HAVE A SERIOUS ACCIDENT! THIS AUTOMOBILE WAS NOT AN INEXPENSIVE MODEL. I CAN'T AFFORD TO TAKE A HUGE LOSS SELLING THE CAR BECAUSE THIS INFORMATION IS WIDELY DISTRIBUTED ACROSS THE INTERNET AND NO ONE IS LIKELY TO BUY IT ANYWAY. PLEASE, HELP US ON THIS ISSUE. I LOVE THE CAR IN GENERAL BUT I'VE OWNED OLD JUNKERS THAT STEERED BETTER AND THIS START AT ONLY 1000 MILES. IT'S BAD ENOUGH THAT THERE WILL BE SERIOUS ACCIDENTS BECAUSE OF THESE ISSUES. THANK YOU FOR ALLOWING US TO POST OUR CONVERENS HERE
Steering, Feb 26, 2019
AT SPEEDS STARTING AT 30 MPH THE STEERING WHEEL BECOMES UNRESPONSIVE AND THERE IS SOME RESISTANCE IN TRYING TO TURN IT. WITH ENOUGH PRESSURE YOU CAN OVERCOME THE RESISTANCE BUT IN DOING SO YOU TEND TO OVER STEER THE VEHICLE AND HAVE TO CORRECT FOR THAT. THE FASTER THE VEHICLE IS TRAVELING THE MORE PRONOUNCED THIS PROBLEM IS. IT IS AS THOUGH THE STEERING WHEEL HAS LOST ITS FLUIDITY AS IF CAUSED BY VERY LOW TIRE PRESSURE OR A CROSS WIND EVEN THOUGH NEITHER OF THOSE CONDITIONS ARE PRESENT. THIS IS A SERIOUS SAFETY ISSUE FOR 2 REASONS. FIRST, IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE. SECOND, IT IS VERY FATIGUING TO DRIVE THE VEHICLE WITH THIS DEFECT. IN MID DECEMBER OF 2018 I DROVE THE VEHICLE FROM OCONOMOWOC, WI TO DES MOINES, IA AND THE PROBLEM WAS PERSISTENT THE ENTIRE DRIVE AND THEN AGAIN A COUPLE OF DAYS LATER ON THE RETURN TRIP. AS A RESULT THIS DEFECT DRIVING REQUIRES EXTRA CONCENTRATION AND IS FATIGUING TO SAY THE LEAST. I NOTICED THE PROBLEM AS EARLY AS SEPTEMBER OF 2018. BUT THE LONGER DRIVE IN DECEMBER OF 2018 CITED ABOVE CONFIRMED THE MAGNITUDE OF THE PROBLEM AND THE POTENTIAL DANGERS ASSOCIATED WITH IT. THE PROBLEMS REMAINS ONGOING AND IS UNAFFECTED BY WEATHER CONDITIONS, THOUGH WIND SEEMS TO EXACERBATE INTENSITY SOMEWHAT.
Engine, Feb 24, 2019
I STEPPED ON THE ACCELERATOR TO INCREASE SPEED FROM 45 MPH TO 55 MPH, BUT THE CAR LOST POWER & THE "CHECK ENGINE LIGHT BEGAN FLASHING RAPIDLY. I WAS NEARLY REAR-ENDED, & WENT TOWARD THE CURB, BUT DID NOT WANT TO WAIT FOR TOWING THERE (ISOLATED: RT.183 SCHUYLKILL OUNTY, PA) & FELT SOME POWER ENGAGEMENT, SO PUT ON "EMERGENCY FLASHERS" & CALLED DEALER WHO'D JUST HAD THIS CAR IN < 3 WKS PREVIOUSLY, FOR THE 3RD TIME FOR MY OBJECTION THAT " THIS CAR W/ < 15 K MILES ON IT HESITATES WHEN I STEP ON THE GAS", STARTING 6 WKS P NEW CAR PURCHASE & JAN.26,2019 FOR A "PRODUCT IMPROVEMENT" RECALL. I NEEDED TO DRIVE 10 MILES TO MY DR'S APPT & MY CAR DID LURCH THRU TRAFFIC LIGHT, BUT DID NOT TURN ITSELF OFF. WHEN THE "CODES" WERE READ P FLATBED TOWING TO THE DEALER (SAVAGE KIA), I WAS TOLD THAT KIA HDQTRS WOULD DECIDE B/C SAVAGE DIDN'T RECOGNIZE THE CODES. SAT. AM, 48 H P MY CAR'S SELF-DESTRUCTION THEY CALLED WANTING TO SEND MY ENGINE TO KIA HDQTRS & PLACE A REBUILT ENGINE (OF INDETERMINATE MILAGE PRIOR TO ITS RETOOLING) IN MY CAR W/< 15 K MI. OF WEAR ON IT. I NOTICED THE ONGOING CLASS ACTION SUIT WRT KIA'S DESIGN FLAW IN SORENTO ENGINES & SEE NO VALUE IN DRIVING THAT MODEL ENGINE THAT THE BOOBS KEPT INSISTING WAS PERFECTLY FINE TIL THE RECALL NOTICE CAME, THEN WHATEVER THEY DID WAS INEFFECTIVE & THE ENGINE'S RUBBLE LESS THAN 250 MILES LATER. I'VE FORBIDDEN THE DEALERSHIP TO TAKE APART MY CAR OR ALTER THE CODES WHILE I LEARN MORE FROM INDEPENDENT SOURCES. I WANT A FULL, NOT A PARTIAL REFUND OF ALL MONEY, AS KIA HOLDS THE LIEN ON THIS DEFECTIVE, INADEQUATELY SERVICED ITEM & THEY CAN STUDY IT, BUT NOT @ MY EXPENSE...
Electrical system, Feb 20, 2019
WHEN VEHICLE IS IN MOTION THE HEADLIGHTS WILL RANDOMLY TURN OFF WHEN ON THE AUTO SETTING. THIS HAS HAPPEN MULTIPLE TIMES SINCE WE PURCHASED THIS VEHICLE AND IS A SERIOUS ACCIDENT WAITING TO HAPPEN. I HAVE VIEWED MULTIPLE REPORTS OF THIS ISSUE ONLINE FROM OTHER OWNERS. THIS HAS HAPPEN ON THE HIGHWAY AND CITY STREETS WHERE THE ROADS HAVE NO LIGHTING.
Steering, Feb 18, 2019
BETWEEN 25PM AND 75MPH THE STEERING IN MY 2017 KIA SORENTO BECOMES STICKY AND NOTCH LIKE. THERE IS NO SMOOTHNESS IN THE TURN OF THE WHEEL. AT HIGH SPEEDS (45MPH AND HIGHER) THE PROBLEM BECOMES EXTREMELY NOTICEABLE. THE CAR FEELS VERY UNSAFE WHILE TRAVELING AT HIGHWAY SPEEDS. THE CONSTANT CORRECTION IN MY DIRECTION OF TRAVEL MAKE FOR A VERY UNEASY AND UNCOMFORTABLE DRIVE ON THE HIGHWAY. THE NEED TO CORRECT DIRECTION LEADS TO A VERY UNSAFE OVER-CORRECTION. THE PROBLEM WASN'T NOTICEABLE UPON ORIGINAL PURCHASE OF THE VEHICLE. CURRENTLY HAVE 30K MILES. PROBLEM BECAME EXTREMELY NOTICEABLE AROUND THE 20-22K MARK. EXTREMELY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP.
Engine, Feb 16, 2019
FEB. 2ND 2019 MY 2017 KIA SORENTO STALLED TWICE IN THE DRIVEWAY. MY HUSBAND TOOK IT FOR A DRIVE AND IT MADE A LOUD NOISE UPON ACCELERATION. HE SUSPECTED IT WAS THE ENGINE AND IT WAS TOWED TO THE DEALER FEB 3RD. FEB 5TH THE SERVICE DEPARTMENT FINALLY CALLED AND SAID THE ENGINE FAILED AND WE WILL NEED A REPLACEMENT. HE STATED SINCE MY HUSBAND DID THE OIL CHANGES AND DID NOT HAVE DOCUMENTATION IT WOULD NOT BE COVERED UNDER WARRANTY. MY HUSBAND ALWAYS DID OUR OIL CHANGES AND NEVER HAD THIS PROBLEM. AN ENGINE SHOULD NOT FAIL IN LESS THAN 2 YEARS AND I REALIZE THIS IS HAPPENING TO MANY KIAS. WE LEARNED OUR LESSON THE HARD WAY AND WILL BE PAYING OUT OF POCKET FOR REPAIRS. MY CAR HAS BEEN IN THE SHOP FOR 2 WEEKS NOW. THERE IS NO ENGINES AVAILABLE IN THE US AND MAYBE THEY CAN GET ONE FROM KOREA BUT SHIPPING TAKES A WEEK ONCE THEY FIND ONE AND THE WORK WILL TAKE A WEEK. SO I'M PAYING FOR A CAR I CAN'T DRIVE FOR AT LEAST 4 WEEKS. SO FRUSTRATING. I CALLED THE SERVICE DEPARTMENT FEB 15TH TO CHECK ON THE STATUS OF FINDING AN ENGINE FOR MY SORENTO, HE STATED HE WOULD CHECK WITH THE PARTS DEPARTMENT AND CALL ME BACK ASAP. STILL WAITING.
Exterior lighting, Feb 14, 2019
HEAD LIGHTS GO OFF WHEN DRIVING,THEN COME BACK ON WHEN SET IN THE AUTO MODE
Steering, Feb 6, 2019
WHILE DRIVING HIGHWAY SPEEDS THE STEERING LOCKS AND YOU CAN'T MAKE MINOR ADJUSTMENTS TO STAY IN YOUR LANE OF TRAVEL WITHOUT HAVING TO APPLY HEAVY PRESSURE TO BREAK IT FREE. THIS CAUSES YOU TO OVER CORRECT. BROUGHT IT IN TO KIA IN JANUARY AFTER A COMPLETELY MISERABLE 4 HOUR TRIP TO NEW ORLEANS AND THEY SAID IT WAS FIXED. DROVE AN HOUR HOME AND EVERYTHING WAS GOOD. FEW DAYS LATER IT BEGAN AGAIN AND IS GETTING WORSE.
Engine, Jan 29, 2019
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE ASSEMBLY FAILED. THE VEHICLE WAS TO BE SERVICED BY VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303, 330-253-6137) FOR A PRODUCT IMPROVEMENT CAMPAIGN TO UPDATE THE ECU WITH A KNOCK SENSOR DETECTION ALERT. THE ALERT WOULD NOTIFY THE VEHICLE OWNER WHEN THERE MAY BE A LIMP MODE CONDITION THAT COULD PREVENT THE VEHICLE FROM EXCEEDING 25 MPH. THE CONTACT WAS CONCERNED THAT THE INTERIM FEATURE MAY ONLY ALERT THE DRIVER AND WAS NOT A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN THE PRODUCT IMPROVEMENT CAMPAIGN, BUT WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V586000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Exterior lighting, Jan 28, 2019
DRIVING DOWN THE ROAD MY HEADLIGHTS HAVE CUT OFF ON THEIR OWN 5 TIMES. I HAVE TO TURN THE AUTO OF AND PUT IT ON MANUAL FOR THEM TO WORK.
Steering, Jan 27, 2019
LX MODEL AWD. PURCHASED AT 21K MILES, CURRENTLY HAS 33K MILES. STEERING CAN BE DESCRIBED AS "STICKY" WITH MICRO STEERING WHEEL ADJUSTMENTS NEEDED TO KEEP THE CAR TRACKING STRAIGHT. AS THE WHEEL IS TURNED LEFT OR RIGHT THERE IS A DELAY AND SMALL LAG OR BUMPING FELT UNTIL THE ACTUAL STEERING ADJUSTMENT IS TRANSFERRED TO THE CARS WHEELS. THIS OCCURS AND IS MORE PRONOUNCED AT HIGHER SPEEDS. IT IS NOTICEABLE AND CONCERNING WHEN TRYING TO HOLD THE CAR STRAIGHT ON A LONG STRETCH OF HIGHWAY. MY CONCERN FROM A SAFETY POINT, IS THAT THE STEERING MECHANISMS WILL FAIL OR FREEZE UP. BESIDES THE FACT THAT DRIVING THE CAR IS ANNOYING TO OPERATE LIKE THIS AND CAUSES FATIGUE, THERE IS DEFINITELY SOMETHING NOT RIGHT AS I HAVE READ FROM MANY FORUMS ONLINE. I LOVE EVERYTHING ABOUT ELSE ABOUT THE KIA SORENTO, BUT THIS STEERING ISSUE VERY CONCERNING. HAVE ALREADY RULES OUT TIRES, ALIGNMENT ETC. THE FEELING IN THE STEERING WHEEL IS PRONOUNCED AND NOT SOMETHING I HAVE EVER FELT IN ANY CAR I HAVE EVER DRIVEN IN 45 YEARS.
Vehicle speed control, Other or unspecified, Engine, Jan 20, 2019
LOST POWER,UNABLE TO ACCELERATE.ENGINE LABORED FORCED TO DRIVE AT SLOW SPEED TO DEALER SHOP.CAR AT DEALERS SHOP FOR 7 DAYS.UNABLE TO GET A PICK UP DATE.CAR HAS 16500 MILES WAS IN SHOP FOR FACTORY RECALL PRIOR TO THIS PROBLEM.
Structure, Jan 20, 2019
I OWN A 2017 KIA SORENTO AND EXPERIENCED AN EXPLODING SUNROOF WHILE DRIVING NO MORE THAN 20 MPH ON 1/4/19. I WAS TURNING RIGHT FROM A SIDE ROAD ONTO A LARGER MAIN ROAD AND JUST STARTING TO ACCELERATE WHEN I HEARD A LOUD BANG. I THOUGH MY CAR BACKFIRED. AS I LOOKED TOWARDS THE BACK OF THE CAR, I SAW PIECES OF GLASS ON THE BACK SEAT AND REALIZED THAT MY PANORAMIC SUNROOF HAD EXPLODED UPWARDS THERE ARE LARGE PIECES OF GLASS ANGLED UPWARD, WITH STRESS FRACTURES ALL ALONG THE EDGES.
Engine, Jan 17, 2019
ENGINE JUST LOST ALMOST ALL POWER,CAR HAS ONLY 5000 MILES, HAD SAME PROBLEM WHEN WE FIRST BOUGHT NEW CAR AFTER 24 HRS TOOK IT BACK AND THEY GAVE US THIS ONE ,SOMEONE IS GOING TO GET SERIOUSLY HURT IF NOT KILLED WITH ENGINE LOSING POWER,CAR IS IN KIA SHOP NOW ,VERY DISSAPOINTED IN THIS CAR, HAVE BEEN A KIA OWNER15 YRS WITH 5 NEW CARS
Visibility, Jan 11, 2019
TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, AN EXPLOSION WAS HEARD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED. THE GLASS COVER WAS SHATTERED, BUT DID NOT COMPLETELY COLLAPSE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BERT OGDEN MISSION MAZDA (956-271-6076, LOCATED AT 2309 E EXPRESSWAY 83, MISSION, TX 78572) WHERE IT WAS DIAGNOSED THAT A ROCK MAY HAVE STRUCK THE SUN ROOF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Steering, Jan 2, 2019
WHILE DRIVING, THE STEERING WHEEL SITUATED AT 12:00 O'CLOCK STICKS IN THAT POSITION ENOUGH THAT IT REQUIRES THE DRIVER TO MOVE THE WHEEL BACK TO THE 12:00 O'CLOCK POSITION. ANY SLIGHT CORRECTION MAKES THE VEHICLE SWERVE. THIS ACTION OCCURS WHEN CORRECTING TO THE LEFT OR RIGHT. THIS GIVES THE APPEARANCE THAT THE DRIVER IS IMPAIRED. IT DOESN'T MATTER WHETHER DRIVING ON A HIGHWAY OR TWO LANE CITY STREET. IT WOULD APPEAR THAT THE POWER STEERING IS TO BLAME. I HAD THE VEHICLE IN FOR REGULAR SERVICE BUT NOTED THE ISSUE. THE CAR WAS RETURNED TO ME BUT WAS TOLD NOTHING COULD BE FOUND. I DOUBT SERIOUSLY THEY EVEN DROVE THE CAR. IT DOESN'T HAPPEN WHEN THE VEHICLE IS IN A STATIONARY POSITION. SCHEDULING ANOTHER CHECK UP THIS WEEK. PLEASE NOTE BELOW THAT I JUST STATED A DATE OF OCCURRENCE. THE PROBLEM HAS BEEN ONGOING SINCE PURCHASE JANUARY 2017
Steering, Jan 1, 2019
STEERING HAS BEEN STICKING WHILE DRIVING. I'VE HAD TO FORCEFULLY CORRECT THE STEERING WHILE ON THE HIGHWAY AND CAR FEELS VERY UNSTABLE AND UNSAFE. I TOOK THE CAR TO SEVERAL DEALERS WHOM HAVE ACKNOWLEDGED THE EXISTENCE OF ISSUES AND HAVE SAID TO ME THERE MAYBE BE SOME SOFTWARE UPDATES COMING TO ADDRESS THE PROBLEM. I'VE ALSO PUT IN A COMPLAINT TO KIA CONSUMER AFFAIRS OVER THE ISSUE AND I HAVE FAILED TO GET ANY FEEDBACK. THIS IS A SERIOUS SAFETY ISSUE, I REALLY REMAIN APPREHENSIVE ABOUT DRIVING THE VEHICLE AT THIS POINT.
Exterior lighting, Dec 20, 2018
WHILE DRIVING MY HEADLIGHTS WILL RANDOMLY JUST SHUT-OFF SOMETIMES THEY WILL COME RIGHT BACK ON AND OTHER TIMES IT TAKES A FEW MINUTES FOR THEM TO COME BACK ON. THIS HAPPENS SEVERAL TIMES A WEEK.
Electrical system, Dec 18, 2018
THE CAR WILL BE OFF AND LOCKED AND ALL THE LIGHTS WILL PERIODICALLY COME ON. THIS HAS HAPPENED ABOUT 15TIMES IN THE 2YRS WE HAVE OWNED IT. THE DEALERSHIP HAS BEEN INFORMED. WE WERE TOLD THE KIA'S ON THE LOT DO THE SAME THING AND THEY DON'T KNOW WHY????
Steering, Dec 17, 2018
SHORTLY AFTER BUYING THE KIA IT DEVELOPED A PROBLEM WHERE THE STEERING WHEEL WOULD STICK WHEN ATTEMPTING TO TURN LEFT OR RIGHT. IT TAKES A LITTLE EXTRA EFFORT TO MOVE THE WHEEL PAST THESE STICKING POINTS MOSTLY AT 12 O'CLOCK POSITION AND IT GRADUALLY BECOMES MORE DIFFICULT THE FASTER THE CAR TRAVELS. AT HIGHWAY SPEEDS THIS IS QUITE TROUBLESOME AND DANGEROUS AS THE PROBLEM IS AMPLIFIED. WHILE TRAVELING IN TRAFFIC AT HIGHER SPEEDS,WINDY CONDITIONS,SEARCHING YOUR MIRROR TO CHANGE LANES,ETC., IF THE CAR WANDERS SOMETIMES IT CAUSES ME TO OVER CORRECT WHICH IN TURN CAUSES ANOTHER OVER CORRECTION TO RETURN TO THE LANE . I HAVE HAD THESE PROBLEMS ON THE HIGHWAY AND CANNOT FIND A WAY TO ADJUST. THIS SEEMS TO BE AN INTERMITTENT PROBLEM BUT IF IT HAPPENS IT STAYS FOR THE DURATION OF THE DRIVE, IT MAY OR MAY NOT BE THERE NEXT TIME. A RECENT INCIDENT HAS CAUSED ME TO NOTIFY KIA AND NHTSA. THERE WAS NO ACCIDENT NO ONE WAS HURT BUT OVER CORRECTING CAUSED AN INCIDENT THAT SHOOK UP MY WIFE AND I AS I COULD HAVE EASILY LOST CONTROL ON THAT HIGHWAY, IN TRAFFIC AT THAT SPEED AT NIGHT. WE ENDED UP TAKING BACK ROADS. I HAVE BEEN TO THE DEALER WHERE I BOUGHT THE CAR BUT THEY FOUND NOTHING. A TECHNICIAN TOLD ME TODAY THAT I PROBABLY NEED TO GET USED TO THE ELECTRIC POWER STEERING. AFTER A YEAR NOW? HE APPARENTLY KNEW SOMETHING AND HAS ANSWERED SIMILAR QUESTIONS AS I BELIEVE THAT NOT ALL KIA'S HAVE ELECTRIC POWER STEERING. IT AMY ALSO BE WEATHER RELATED SINCE IT SEEMED TO RETURN AS THE WEATHER HAS GOTTEN COLDER. I HAVE SEARCHED ON LINE AND HAVE FOUND OTHERS WITH SIMILAR PROBLEMS WITH HYUNDAI AS WELL. I'M LEAVING THE CAR WITH A KIA DEALER 12/26.
Steering, Dec 13, 2018
COMPLAINED ABOUT STEERING WHEEL STICKING FOR THE LAST YEAR. DRIVING ON THE FREEWAY AT 70 MPH YESTERDAY MOVED INTO THE LEFT LANE TO PASS ANOTHER VEHICLE. I'M NOW IN THE LEFT LANE ABOUT TO PASS THE OTHER VEHICLE AND I NEEDED TO MAKE A LANE CORRECTION TO THE RIGHT HOWEVER THE STEERING WHEEL WAS STUCK AND I HAD TO PULL HARD ON THE STEERING WHEEL AND THE STEERING WHEEL BROKE LOOSE AND MY VEHICLE VEERED TO THE RIGHT AND CAME WITHIN INCHES OF STRIKING THE VEHICLE I WAS PASSING. SAFETY ISSUE
Steering, Dec 11, 2018
AT SPEEDS RANGING FROM 25MPH TO 70MPH I MUST CONTINUALLY ADJUST THE STEERING WHEEL TO DRIVE STRAIGHT. THE CAR WILL DRIFT TO EITHER THE LEFT OR RIGHT AND FEELS "STICKY" TO TRY TO BRING BACK TO STRAIGHT. STEERING BECOMES UNSTUCK AND THERE IS AN OVER-CORRECTION AND MUST BE REPEATED IN THE OPPOSITE DIRECTION. IT FEELS LIKE WEAVING GOING DOWN THE ROAD.SNOW OR ICY CONDITIONS EXAGGERATE THE OVER-CORRECTION.THERE IS 14,000 MILES ON VEHICLE BUT HAS BEEN PRESENT SINCE HAVING 5000 MILES. LEASED VEHICLE NEW JULY 2017. SPOKE TO DEALERSHIP SERVICE DEPARTMENT. NO RECALLS OR BULLETINS FOR THIS TYPE OF PROBLEM.VERY CONCERNED STEERING WILL LOCK UP IN A CURVE.
Exterior lighting, Dec 11, 2018
I ALWAYS USE AUTO HEADLIGHTS MODE TO OPERATE MY CAR. THE HEADLIGHTS COULD GO DARK FROM 2 TO 6 SECONDS AND THEN THEY WILL GO BACK ON AUTOMATICALLY. IT HAS HAPPENED ABOUT 7-10 TIMES IN THE PAST TWO MONTHS WHILE I WAS DRIVING THE VEHICLE. I DO NOT KNOW IF THIS PROBLEM EXIST DURING DAYTIME BECAUSE IT IS BRIGHT OUT THERE. BUT WHEN IT IS DARK AND THE LIGHTS SUDDENLY GO OFF IT BECOMES A SAFETY HAZARD. I CALLED THE MANUFACTURER BUT THE ONLY THING THEY TOLD ME IS TO TAKE MY CAR TO THE DEALER. I DO NOT WANT TO DO THIS BECAUSE I FEEL THAT IT WILL BE SO HARD FOR THE DEALER TO REPLICATE THE PROBLEM AND FIND OUT POSSIBLE SOLUTIONS, SO MY TIME WILL BE TOTALLY WASTED AT THE DEALER.
Steering, Dec 10, 2018
2017 SORENTO LX FWD AUTO - STEERING STICKS WHILE DRIVING ON THE HIGHWAY, WHEN YOU APPLY MORE PRESSURE TO THE STEERING WHEEL IT THEN RELEASES CAUSING DRIVER TO OVER CORRECT. THE ISSUE IS THEN REPEATED OVER AND OVER MAKING IT DIFFICULT TO DRIVE STRAIGHT.
Steering, Dec 9, 2018
STEERING DRIFTS AND VERY DIFFICULT TO CORRECT HAPPENS IN CITY DRIVING AND HIGHWAY. CONSTANTLY HAVE TO CORRECT STEERING