2019 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 428 owner complaints filed for this model year. This is the 8th highest complaint count among 23 Sorento model years with reports.
Of the 2019 reports, 10 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 15, 2023
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Campaign 23V639000 on NHTSA.gov
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Representative owner complaints: power train
51 reports, newest first. Show all
Power train, Aug 11, 2022
The transmission is not shifting from first to second or third to fourth gear. RPMs jump between 4-5 and it won't accelerate. Dealership was able to replicate issue but no codes appeared during scan. They put in a ticket. It has stopped in traffic already. I was able to shut off and restart but this is dangerous.
Power train, May 6, 2022
JERKS IN LOWER GEARS AND SOMETIMES SPEADS UP WHEN YOU'RE ABOUT TO STOP AND/OR SLOW DOWN & WHEN YOU MAKE A TURN, CAUSED ME TO GET INTO AN ACCIDENT ON i95 WHILE MY KIDS WERE IN THE CAR WITH ME!!!! WHEN I TRIED TO BREAK THE CAR SLIGHTLY SPED UP BEFORE STOPPING CAUSING ME TO REAR END ANOTHER VEHICLE. THIS IS MY SECOND KIA CAR, THE FIRST WAS AN OPTIMA. I THOUGHT KIA'S WERE STRONG, RELIABLE AND SAFE CARS. SOMETHING NEEDS TO BE DONE!!!
Power train, Feb 9, 2022
Vehicle hesitates upon acceleration on takeoff. At times it will almost stop. This has been a problem since purchase date 7/11/2019. Dealer has no solution and there has been no recall. Dealer has other 2019 Sorentos with the same problem, but has not been able to duplicate the problem with our vehicle. This is very problematic when pulling into traffic from a standstill or accelerating from a stop light. No inspections have been made other than dealer. No warning signals have ever appeared.....JUST A DEFINITE HESITATION UPON ACCELERATION.
Power train, Oct 11, 2021
We have been experiencing a lost of power. The engine sputters and loses power when accelerating. This has happened on several occasions. Today, 10/11/2021, we were nearly hit four times on interstate 580 in Oakland. We were travelling in the number two lane at sixty miles per hour. I began to accelerate to reach the speed limit when the Sorento began to sputter and lost power to five miles per hour. As we lost power the vehicle behind me nearly rear-ended our vehicle. As we moved to the shoulder we were almost struck two more times. Once on the shoulder I turned the Kia off and back on. I attempted to accelerate on the shoulder and it sputtered and lost powers at twenty miles per hour to five miles per hour. I have done research and its apparent there is a major safety issue with this year. Its unfortunate it take a loss of life (or lives) to have a major recall.
Power train, Electrical system, Engine, Apr 12, 2021
CAR LOST POWER WHILE DRVING AND A SEMI TRUCK ALMOST RAN INTO ME. HAVE TAKEN CAR TO KIA DEALERSHIP AND THROTTLE BODY WAS REPLACED AND WEEK LATER SAME PROBLEM EXIST. I HAVE TAKEN THE CAR THERE 3 TIMES FOR THE SAME PROBLEM HAVEN'T HAD THE CAR 3 MONTHS HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR.
Power train, Dec 14, 2020
JERKS IN LOWER GEARS WHEN YOU'RE ABOUT TO STOP AND/OR SLOW IT DOWN WHEN YOU MAKE A TURN, BAD WORKMANSHIP ON KIA'S PART. KEEPS HAPPENING EVERYTIME. THIS IS MY SECOND CAR, THE FIRST IS SEDONA, THOUGHT KIA'S WERE STRONG, RELIABLE AND STURDY CARS, BUT SADLY DISAPPOINTED. NEVER AGAIN ANOTHER KIA.
Power train, Sep 8, 2020
INCONSISTENT POWER TO THE WHEELS ESPECIALLY WHEN COLD BUT ALSO ON FREEWAY. UNEVEN DELIVERY OF POWER TO THE WHEELS IS USUALLY CALLED TRANSMISSION SURGE FROM A LACK OF CONSISTENT FLUID PRESSURE BEING MAINTAINED IN EACH GEAR. HAS BUCKED HARD ENOUGH IN 3RD AND 4TH GEAR TO ROCK MY HEAD FORWARD AND BACK. IN ECO MODE IT'S DOWNRIGHT DANGEROUS. MORE THAN ONCE I THOUGHT I'D BE HT BY ANOTHER CAR TRYING TO TURN ONTO A BUSY CITY STREET. DOES THIS LESS IN COMFORT MODE. THIS HAPPENED ON MANY DATES BUT BELOW YOU ONLY ALLOW TP PICK ONE SO I [PICKED ONE DATE. IT DOESN'T BUCK IN COMFORT MDE BUT THE STUTTER OR SURGE IS STILL THERE. IN THE FIRST 4-5,000 MILES, MAYBE 10 TIMES OR SO, AFTER COMING TO A COMPLETE STOP ON A CITY STREET WHILE WAITING TO MAKE A LEFT TURN WITH MY FOOT STILL ON THE BRAKES, I HAVE FELT IT DROP INTO FIRST GEAR. THREE OR FOUR OF THOSE TIMES IT WAS SUCH A DISTINCT THUD I COULD FEEL IN THE STEERING WHEEL, THE SEAT AND THE FLOORBOARD. EITHER IT HADN'T FULLY DOWNSHIFTED INTO 1ST BY THE TIME I STOPPED, OR IT DOWNSHIFTED ALL THE WAY INTO 1ST THEN INTO TO NEUTRAL, AND WHAT I'M FEELING IS IT FALL BACK INTO 1ST. DEALER SAID MECHANIC COULDN'T DUPLICATE MY SURGE PROBLEM. I DEMANDED A TEST DRIVE WITH THE MECHANIC AND WENT TO A SMOOTH PART OF A NEARBY ROAD WHERE HE SAID HE 'COULD FEEL IT SOME BUT IT'S NOT BAD ENOUGH FOR KIA TO FIX IT. LET US KNOW IF IT GETS WORSE'. THE FLIP SIDE OF THIS STATEMENT IS: GEE, TOO BAD YOUR ANTICIPATED NEW CAR JOY ISN'T GOING TO HAPPEN, BUT KIA IS HAPPY WITH IT'S ANTICIPATED PROFIT, AND WON'T ACT ON THIS UNLESS IT GETS WORSE. MULTIPLE ATTEMPTS TO SAY COSTCO GAS IS THE PROBLEM.
Power train, Service brakes, Engine, Jul 31, 2020
WHEN ACCELERATING FROM STOP (19TH AVE AND VINEYARD) THE CAR WILL HESITATE THEN TAKE OFF AT A FAST RATE OF SPEED. THERE HAS BEEN INSTANCES WHERE THE BRAKE SYSTEM HESITATES TO STOP, ALMOST LIKE A DELAYED REACTION (MOSTLY WHILE TRAVELING ON LOCAL STREETS SUCH AS WEST BOUND BASELINE RD). THE BRAKES SQUILL (ALL THE TIME WHEN BRAKING) SO BAD AND SO LOUD. I FEEL LIKE I'VE BEEN RIPPED OFF ON A CAR THAT'S ALREADY GIVING PROBLEMS LESS THAN SIX MONTHS OF PURCHASE. THE CITY OF ALL INSTANCES IS PHOENIX, AZ.
Power train, Jul 29, 2020
THE TRANSMISSION HESITATES WHILE ACCELERATING. ACCELERATION IS VERY SLOW IN EVERY MODE EXCEPT SPORT. THE TRANSMISSION STILL HESITATES. VERY UNSAFE. THIS OCCURS WHEN KIA IS FIRST STARTED OR ACCELERATING AFTER A TURN. IT'S ALSO NOTICEABLE WHEN ACCELERATING WHILE MERGING ONTO THE INTERSTATE.
Power train, Engine, Jul 24, 2020
LIKE MANY OTHERS, MY 2019 KIA SORENTO V6 AWD STUMBLES, HESITATES AND JERKS WHEN ACCELERATING FROM A STOP. DOES IT MORE PRONOUNCED WHEN THE VEHICLE IS COLD. HAD IT TO THE LOCAL KIA DEALERSHIP AND THEY SAID IT IS A PROBLEM THAT KIA IS AWARE OF AND "THEY" WOULD NOTIFY EFFECTED CUSTOMERS WHEN THEY HAVE A FIX. REALLY! IT HAS BEEN 2 YEARS AND THEY STILL DON'T HAVE A SOLUTION?
Power train, Engine, Jul 4, 2020
WHEN PULLING OUT ONTO THE ROAD PUSHING ON THE ACCELERATOR THE VEHICLE WONT ACCELERATE ,PUSHING DOWN ON THE ACCELERATOR ANOTHER 1/8 OF AN INCH AND THE VEHICLE WILL TAKE OFF VERY FAST, ALSO IT FEELS LIKE A MISFIRE AT SLOW SPEEDS.IT HAPPENS ALWAYS.
Power train, Jun 29, 2020
TRANSMISSION IS GIVING HESITATION FROM 1ST TO 2AND GEAR AND POSSIBLY 3RD.
Power train, Engine, Jun 18, 2020
STUMBLES HORRIBLY THROUGH THE LOW GEARS DURING ACCELERATION UNTIL HITTING ~45-50MPH ON COLD START-UP (AFTER SITTING SEVERAL HOURS OR OVERNIGHT). AFTER ENGINE WARMUP THE EFFECT BEGINS TO MODERATE, THOUGH IT REMAINS PRESENT AT ALL TIMES. WORSE IN ECO AND COMFORT DRIVE MODES. GOING UP HILL THE CAR ACCELERATES FASTER WHICH LURCHES THE CAR FORWARD AND IS VERY SCARY. SOUNDS LIKE A MISFIRE WHEN I START THE CAR THIS HAPPENS IN THE CITY/TOWN AND SPEEDING UP TO GET ON THE INTERSTATE. *TR
Power train, Jun 1, 2020
WE ONLY HAVE ABOUT 14000 MILES ON THE VEHICLE. THE VEHICLE HAS BEEN CHECKED TWICE NOW FOR THE TRANSMISSION HAVING A PROBLEM. YET THE "DEALERSHIP" KEEPS TELLING US THAT IT IS NOT "REPRODUCIBLE" YET THEY "TELL ME THEY RESET THE COMPUTER" EVEN THOUGH IT DID NOT KICK ANY CODES. THE TRANSMISSION - IS VERY SLUGGISH IN GETTING INTO GEAR. (ESPECIALLY IN THE MORNING WARMED UP OR NOT) THE OTHER ISSUE I HAVE TRIED TO ADDRESS WITH KIA IS THE GAP IN THE INTERIOR CARPET OF THE THIRD ROW. THE DEALERSHIPS HIDE IT AND WHEN ADDRESSED WITH KIA THEY TRY TO COVER IT UP. THE CARPET IS GAPPED ON THE FLOOR BOARD. *TR
Power train, Vehicle speed control, May 12, 2020
WHEN CRUISE CONTROL IS SET OR JUST STARTING THE KIA AND GOING IT WILL WITHOUT WARNING SURGE, JERK, AND JUMP. THE RPM NEEDLE WILL SHOW ACCELERATION FROM 2.5 RPM AND IT JUMPS TO 4.5 RPM AND STAYS THEIR FOR AWHILE BEFORE GOING BACK DOWN TO 2.5 RPM. THIS HAPPENS WITHOUT NOTICE AND NOT ON ANY INCLINE OR DECLINES, IT'S ON STRAIGHT AWAYS. THIS ALSO HAPPENS AT ANY SPEED WHEN THE CRUISE CONTROL IS SET OR WHEN JUST STARTING THE KIA AND GOING. IT'S NOT JUST ON THE HIGHWAY WHEN THIS HAPPENS IT ALSO HAPPENS IN CITY STREETS. IT FIRST ONLY STARTED HAPPENING WHEN IT WAS COLD OUT BUT NOW IT'S HAPPENING EVEN WITH WARMER WEATHER. I'VE TAKEN IT TO KIA OF DULUTH MANY TIMES AND ALWAYS GET TOLD NOTHING IS WRONG OR TO JUST CHANGE THE DRIVE MODE FROM SMART TO ECO BUT IT DOESN'T MAKE A DIFFERENCE AND IT HAS BEEN DOING THIS SINCE I GOT THE KIA WHICH WAS 16 MONTHS AGO. *TR
Power train, Vehicle speed control, May 6, 2020
OUR 2019 KIA SORENTO LX V6 ENGINE IS SURGING AND HESITATING REALLY BAD. CAR WAS BROUGHT IN FOR SERVICE BUT NOTHING HAS WORKED TO CORRECT THE ISSUE. WHEN PULLING OUT ONTO THE HIGHWAY IT WILL HESITATE AND THEN SURGE SPINNING THE FRONT TIRES, THIS IS VERY SERIOUS SAFETY ISSUE! IT HAS BECOME DANGEROUS FOR US TO EXIT OUR DEVELOPMENT ONTO A BUSY HIGH SPEED THOROUGHFARE! DEALERSHIP INDICATES THIS IS A KNOWN PROBLEM WITH THE SORENTO AND WE SHOULD CONTACT THE MANUFACTURER. WE HAVE DRIVEN OTHER NEW KIA MODELS AND NONE OF THEM HAVE THIS ISSUE. *TR
Power train, Engine, Apr 19, 2020
PURCHASED VEHICLE NEW WITH 12 MILES ON IT BACK SEPT. 2019. I NOTICED ALMOST IMMEDIATELY THAT IT FEELS LIKE THE CAR IS LURCHING FORWARD, OR SKIPPING LIKE WHEN I ACCELERATE. I TOOK TO DEALERSHIP TO HAVE THEM CHECK IT OUT. BEFORE I COULD GET IT INTO SERVICE DEPT. TECH TOLD ME THAT THEY ALL DO IT. WITH THE NEW SPORT, ECO, COMFORT AND IT IS TRYING TO ADJUST TO YOUR DRIVING HABITS. IT IS STILL DOING IT. THE OTHER DAY, IT LUNGED FORWARD LIKE IT WASN'T GOING TO STOP WHEN I HAD MY FOOT ON BRAKES. I AM TAKING BACK TO DEALERSHIP TO HAVE IT CHECKED OUT AGAIN. WILL POST UPDATE. I PERSONALLY THING KIA NEEDS TO INVESTIGATE PROBLEM.
Power train, Mar 11, 2020
TRANSMISSION HESITATES FROM A STOP AND DURING ACCELERATION AT LOW SPEEDS. CANNOT SEEM TO MAINTAIN CONSISTENT SPEED AND ACCELERATION. DANGEROUS PULLING INTO TRAFFIC WITH A HESITATION. TRANSMISSION FEELS SKITTISH AS IF IT IS JUMPING BETWEEN GEARS UNTIL YOU ARE UP TO SPEED AROUND 50 MILES PER HOUR.
Power train, Electrical system, Exterior lighting, Nov 23, 2019
[XXX] I HAVE SOME RECORDS FROM (LEV KIA) I AM GOING TO SHARE WITH YOU AS SOON AS I GET THEM TOGETHER, IN THE MEANTIME I AM GOING TO DRIVE THIS 2019 KIA SORENTO AND HOPE ON THE HIGHWAY IT DOES NOT DECIDE TO DOWN SHIFT AT 60 OR 70 MPH LIKE IT WAS DOING, ESPECIALLY IF A LARGE TRACTOR TRAILER IS BEHIND ME. I THINK IT WOULD BE A MESS WHEN THEY FIND OUT THAT A (SERIOUS ELECTRIC PROBLEM THAT THE MANAGER WARREN RIOS AT LEV KIA TOLD ME THAT THE VEHICLE HAS) CAUSED THE TRANSMISSION TO DOWN SHIFT, I WILL SEND THOSE PAPERS SOON. ALSO IF THERE WAS NOTHING WRONG WITH THE TRANSMISSION, WHY DID THEY REPLACE THE FIRST ONE. THEY TOLD ME BECAUSE OF A MOISTURE PROBLEM WAS THE CAUSE OF THE INTERNAL SHIFTING MODULATOR VALVE TO ACT UP, AFTER THE TRANSMISSION WAS REPLACED I HAD THE SAME PROBLEM I CALLED AND WAS TOLD TO BRING IT BACK AND LEAVE IT THEY HAD TO DO A PROGRAM UPDATE FOR THE TRANSMISSION TO CORRECT THE MODULATOR VALVE. HOW DO YOU CORRECT A MOISTURE PROBLEM IN AN INTERNAL MODULATOR VALVE WITH AN UPDATE? WE WILL SEE WHAT YOUR ANSWER TO THIS IS, THERE WERE OTHER PROBLEMS WITH THE #1 E-BRAKE LIGHT COMING ON BY ITSELF #2 THE RIGHT FRONT HEAD LAMP LOWER LAMP GOING OUT 2 TIMES, THEY HAD IT IN THE SHOP FOR THREE DAYS AND WENT THROUGH THE WIRE HARNESS CLEANED ALL THE CONNECTORS TO THE LAMP. I TOLD [XXX] THAT A LOT OF THIS HAPPENED AFTER A HEAVY RAIN STORM THAT SOMETHING WAS GETTING WET AND CAUSING EITHER A SHORT OR A SURGE OR A BAD GROUND CONNECTION, I HAVE PICTURES OF THE E-BRAKE LIGHT BEING ON AND THE HEADLAMP LOWER LIGHT OUT ONLY ON THE RIGHT SIDE. THAT'S IT FOR NOW I WILL SENT THE PAPER WORK SOON. I AM ALSO SENDING A COPY OF THIS NOTE TO THE ATTORNEY GENERAL'S OFFICE AND TO KIA CORPORATE HEADQUARTERS, AND THE BETTER BUSINESS BUREAU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Nov 4, 2019
I SENT THIS TO [XXX]<[XXX]> I HAVE SOME RECORDS FROM (LEV KIA) I AM GOING TO SHARE WITH YOU AS SOON AS I GET THEM TOGETHER, IN THE MEANTIME I AM GOING TO DRIVE THIS 2019 KIA SORENTO AND HOPE ON THE HIGHWAY IT DOES NOT DECIDE TO DOWN SHIFT AT 60 OR 70 MPH LIKE IT WAS DOING, ESPECIALLY IF A LARGE TRACTOR TRAILER IS BEHIND ME. I THINK IT WOULD BE A MESS WHEN THEY FIND OUT THAT A (SERIOUS ELECTRIC PROBLEM THAT THE MANAGER [XXX] AT LEV KIA TOLD ME THAT THE VEHICLE HAS) CAUSED THE TRANSMISSION TO DOWN SHIFT, I WILL SEND THOSE PAPERS SOON. ALSO IF THERE WAS NOTHING WRONG WITH THE TRANSMISSION, WHY DID THEY REPLACE THE FIRST ONE. THEY TOLD ME BECAUSE OF A MOISTURE PROBLEM WAS THE CAUSE OF THE INTERNAL SHIFTING MODULATOR VALVE TO ACT UP, AFTER THE TRANSMISSION WAS REPLACED I HAD THE SAME PROBLEM I CALLED AND WAS TOLD TO BRING IT BACK AND LEAVE IT THEY HAD TO DO A PROGRAM UPDATE FOR THE TRANSMISSION TO CORRECT THE MODULATOR VALVE. HOW DO YOU CORRECT A MOISTURE PROBLEM IN AN INTERNAL MODULATOR VALVE WITH AN UPDATE? WE WILL SEE WHAT YOUR ANSWER TO THIS IS, THERE WERE OTHER PROBLEMS WITH THE #1 E-BRAKE LIGHT COMING ON BY ITSELF #2 THE RIGHT FRONT HEAD LAMP LOWER LAMP GOING OUT 2 TIMES, THEY HAD IT IN THE SHOP FOR THREE DAYS AND WENT THROUGH THE WIRE HARNESS CLEANED ALL THE CONNECTORS TO THE LAMP. I TOLD WARREN RIOS THAT A LOT OF THIS HAPPENED AFTER A HEAVY RAIN STORM THAT SOMETHING WAS GETTING WET AND CAUSING EITHER A SHORT OR A SURGE OR A BAD GROUND CONNECTION, I HAVE PICTURES OF THE E-BRAKE LIGHT BEING ON AND THE HEADLAMP LOWER LIGHT OUT ONLY ON THE RIGHT SIDE. THAT'S IT FOR NOW I WILL SENT THE PAPER WORK SOON. I AM ALSO SENDING A COPY OF THIS NOTE TO THE ATTORNEY GENERAL'S OFFICE AND TO KIA CORPORATE HEADQUARTERS, AND THE BETTER BUSINESS BUREAU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Sep 6, 2019
I NOTICED AN ENGINE/ TRANSMISSION HESITATION PROBLEM. I CURRENTLY HAVE 6500 MILES ON MY 2019 SORENTO EX V6 AWD.. WHEN I TOOK IT TO THE DEALER FOR AN OIL CHANGE I TOLD THEM ABOUT THE HESITATION ESPECIALLY IN ECO AND SMART MODES. SOMETIMES IT HESITATES INITIALLY FROM A STOPPED POSITION BUT THE REAL CONCERN IT HESITATES AFTER YOU PULL INTO AN INTERSECTION WHICH IS VERY DANGEROUS BECAUSE IT PREVENTS YOU FROM DRIVING AWAY FROM ONCOMING TRAFFIC. THIS IS A HUGE SAFETY PROBLEM. I MENTIONED THIS TO TWO KIA EMPLOYEES AND THEY SAID THAT THEY HAD THE SAME PROBLEM WITH THEIR KIA VEHICLES. THE SERVICE DEPARTMENT SAID THEY CHECKED MY VEHICLE AND DID NOT FIND A PROBLEM BUT THE 'RESET' THE TRANSMISSION COMPUTER. IT DID NOT FIX THE PROBLEM. THERE ARE TWO OTHER SIMILAR COMPLAINTS LISTED ON THIS SITE AND MANY REPORTS OF THIS ON THE KIA SORENTO FORUM. THIS PROBLEM IS WELL DOCUMENTED.
Power train, Sep 3, 2019
MY 2019 V6 KIA SORENTO STUMBLES AND HESITATES UNDER PART THROTTLE, LOW RPM, ACCELERATION REGARDLESS OF SPEED. IT'S MORE NOTICEABLE IN CITY DRIVING, BUT IS PRESENT WHEN TRAVELING ON THE HIGHWAY. KEEPING THE TRANSMISSION IN 'SPORT' MODE REDUCES THE SEVERITY, BUT DOES NOT ELIMINATE IT. WHEN I PLACE THE GEAR SELECTOR IN MANUAL MODE, AND LOCK IN A HIGHER (NUMERICALLY) GEAR, I CAN DUPLICATE THE HESITATION. I HAD MY DEALERSHIP REFLASH THE LOGIC CONTROLLING THE TRANSMISSION, PER A TSB, BUT THAT ONLY PARTIALLY ADDRESSED THE ISSUE SO IT MAY BE A COMBINATION OF FUEL DELIVERY/AUTOMATIC GEAR SELECTION. I BELIEVE IT'S MORE OF A FUEL DELIVERY PROBLEM, THOUGH. SOMETIMES THE HESITATION IS SUCH THAT IT PREVENTS PROMPT ACCELERATION, POSING A SAFETY CONCERN. I'VE USED VARIOUS FUEL SYSTEM CLEANERS DESIGNED FOR GDI ENGINES WITH LIMITED SUCCESS. MY VEHICLE HAS 13K MILES ON IT, AND IT HAS PERFORMED IN THIS MANNER SINCEI BOUGHT IT APX. 2K MILES, AND TWO MONTHS, AGO.
Power train, Aug 18, 2019
PURCHASED NEW 2/22/19. REPORTED ACCELERATION HESITATION PROBLEM TO THE DEALER THE NEXT DAY. SINCE THEN IT HAS BEEN IN THE DEALERS SHOP OVER 30 DAYS. CONSISTENTLY HESITATION AND STUMBLES ON ACCELERATION. KIA MOTOR CO, HAS DENIED THEIR IS AN ISSUE AND VEHICLE IS RUNNING PROPERLY ACCORDING TO DESIGN. KIA ENGINEERS AGREED THERE WAS AN ISSUE WITH MY CAR BUT NO FIX AVAILABLE. I DROVE 3 DIFFERENT BRAND NEW SORENTO'S WITH EXACT DRIVETRAIN AND THEY ALL PERFORMED EXACTLY AS MY CAR. ALMOST GOT RUN OVER LAST WEEK TRYING TO ACCELERATE ON AN INTERSTATE ON RAMP.
Power train, Aug 6, 2019
MY 2019 KIA SORENTO HAS HESITATIONS WHILE RAMPING UP IN SPEED. TOLD DEALERSHIP ABOUT THIS AFTER THE 1ST WEEK OF OWNERSHIP. TOLD IT WAS NOTHING SINCE IT DIDN'T SHOW UP IN SPORT MODE. I'M SEEING IN FORUMS THAT THIS IS A PROBLEM WITH THE 8 SPEED TRANS. DROPPING OFF TO DEALERSHIP TODAY FOR THEM TO LOOK AT IT AGAIN.
Power train, Aug 6, 2019
TRANSMISSION STUMBLES / HESITATES WHEN ACCELERATING UP HILL OR ON LEVEL SURFACE AT LOW SPEEDS. VEHICLE BRIEFLY AND REPEATEDLY LURCHES UNDER ACCELERATION AS IF DRIVING ON PATCHY ICE-COVERED ROAD SURFACE. NOTICEABLE TO DRIVER AND PASSENGERS. WORST IN COMFORT, SMART AND ECO MODES. NOT AS PRONOUNCED, BUT STILL PRESENT IN SPORT MODE. MOST NOTICEABLE WHEN DRIVING SHORTLY AFTER START-UP. LESS NOTICEABLE AFTER 10-15 MINUTES DRIVING.