2019 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 428 owner complaints filed for this model year. This is the 8th highest complaint count among 23 Sorento model years with reports.
Of the 2019 reports, 10 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 15, 2023
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Campaign 23V639000 on NHTSA.gov
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Representative owner complaints: structure
55 reports, newest first. Show all
Structure, May 11, 2022
Front bumper (black) is peeling. Local repair shop said the bumper was not properly primed before they (KIA) painted them. Peeling started 9/15/2021
Structure, Other or unspecified, Dec 22, 2021
My 2019 Snow White KIA Sorento paint started peeling up on the driver side hood and wasn't caused by any type of damage. Took the vehicle to the local KIA dealership and was told that my 3 year 36000 mile warranty was expired and there was nothing they would do to correct this issue.
Structure, Sep 2, 2021
Pearl white paint peeling and chipping on hood of vehicle and bumper. KIA has known knowledge and history of this defect of the 2019 Kia Sorento with the Pearl white paint and hasn't stop using this color paint. Paint flakes has to go somewhere, air, water, etc. Hazardous material.This not just a touch up job, expensive procedure, have to restore the whole area, with the ensure that the paint matches up and possible cause of repainting again in the future. Kia needs to be held responsible for permitting defective equipment on the road.
Steering, Structure, Seats, Aug 26, 2021, crash
My Vehicle was stolen from my residential home. My window was buss out and they stole my vehicle. After over two weeks my vehicle was finally retrieved by the police and city of Milwaukee tow lot. I was told by financing company as well as police department to go get pictures of vehicle as reported from tow company that my vehicle was completely totaled out. I went and retrieved pictures seeing that my car was totaled. With this being said i don't have a vehicle for me or my children to be able to get to work and or school and daycare. I don't know what I'm going to do with trying to not jeopardize my job with getting to work. So I'm writing this so that KIA company can be held accountable for not recalling these vehicles and putting me and my children during this pandemic at risk of losing everything home, job and more.
Visibility, Structure, Apr 14, 2020
DRIVING EASTBOUND ON I-66 EAST OF CARTHARPIN ROAD, MY SORENTO'S SUNROOF EXPLODED. THE TRAFFIC WAS LIGHT AT MID-MORNING, NO CONSTRUCTION IN THE AREA, SMOOTH PAVEMENT, I WAS GOING ABOUT 65 MPH. EXPLODING SOUND, I THOUGHT IT WAS A BLOWOUT. DISCOVERED LARGE HOLE IN THE MIDDLE OF THE SUNROOF. PREVIOUS EVENING WE HAD DRIVING RAIN, TEMP DOWN TO ABOUT 40 OVERNIGHT, CURRENT WEATHER WAS SUNNY, 45-50 DEGREES. CAR WAS LEASED NEW, HAS ABOUT 22K MILES. *TR