2024 Kia Sorento
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 41 owner complaints filed for this model year. This is the 21st highest complaint count among 23 Sorento model years with reports.
Of the 2024 reports, 4 involved a crash and 1 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
Electrical system, body control module, softwareJan 13, 2025
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Campaign 25V006000 on NHTSA.gov
Electrical system, wiringApr 23, 2024
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
A loss of power steering assist increases the risk of a crash.
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Campaign 24V287000 on NHTSA.gov
Representative owner complaints: visibility/wiper
3 reports, newest first. Show all
Visibility/wiper, May 30, 2026
The vehicles windshield may not be sealed properly or have moisture that builds up between the pressed glass causing reduced visibility and higher risk for crash obstructing the view of both passenger and most importantly the driver.
Visibility/wiper, Dec 9, 2025
Panoramic sunroof panel spontaneously exploded at highway speed.
Visibility/wiper, Jul 25, 2025
The vehicle was driven home from work, parked outside in a secluded spot. When I went to leave like an hour later, there was a huge crack in the windshield on the driver side. The crack seemingly appeared out of nowhere, and there is no chip, indicating that it was hit by something that would’ve caused the crack.