2015 Kia Soul
Problems, recalls and owner-reported issues
Engine is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 16 Soul model years with reports.
Of the 2015 reports, 36 involved a crash and 83 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
EngineFeb 22, 2019
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Campaign 19V120000 on NHTSA.gov
SteeringSep 29, 2017
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Campaign 17V608000 on NHTSA.gov
Vehicle speed control, accelerator pedalMar 2, 2015
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
Campaign 15V123000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Engine, Jun 20, 2019
2.0 ENGINE CONNECTING ROD WENT BAD. WHEN EXCELARAITED CAR BACKFIRED LOUD SCREECH SOUND FROM UNDER HOOD AND THEN KNOCKIN FROM ENGINE FROM CONNECTING ROD. WAS IN MOTION WHEN THIS HAPPENED.
Other or unspecified, Fuel/propulsion system, Jun 20, 2019, fire
JUNE 18, 2019-DRIVING ON HIGHWAY, STARTED TO PASS A SLOW MOVING VEHICLE, PRESSED ACCELERATOR AND IT WOULD NOT GO FASTER AT FIRST, THEN IT DID GO A LITTLE FASTER. I MOVED BACK INTO DRIVING LANE AND PROCEEDED BUT I SLOWED DOWN TO 55 MPH (POSTED SPEED LIMIT 70) . KEPT LOSING SPEED, PUT ON EMERGENCY FLASHERS, AS I WAS EXITING OFF HIGHWAY TO SAFE SPOT SMOKE STARTED BILLOWING FROM BEHIND VEHICLE. STOPPED CAR, AS GOOD WAS OPENED A SMALL FIRE TURNED LARGER. I GRABBED MY FIRE EXTINGUISHER FROM BACK STORAGE COMPARTMENT AND EXTINGUISHED FIRE. TOW TRUCK DRIVER ARRIVED, NEEDING TO MAKE SURE IT COULD BE TOWED WITHOUT A POSSIBLE REIGNITION OF FIRE, HE REMOVED THE COVER AND ASKED ME TO ATTEMPT TO PUT VEHICLE IN NEUTRAL TO BE ABLE TO PUSH IT BACK TO A POSITION TO BE ABLE TO GET IT ON TOW TRUCK. PUSH BUTTON START, TWO PUSH FOR ACCESSORY POSITION. TOW TRUCK DRIVER WITNESSED FUEL SQUIRTING FROM A FUEL LINE NEAR THE FUEL REGULATOR. TOW TRUCK DRIVER COULD ACTUALLY INSERT HIS PEN TOP INTO THE SIZE HOLE THAT IS THERE. VEHICLE TOWED TO CAR DEALERSHIP WHERE WE PURCHASE IT NEW. I AM STILL WAITING TO HEAR IF THE DEALERSHIP WAS ABLE TO GET IT IN THE SHOP THIS WEEK, IF NOT THEY SAID IT WOULD BE MONDAY JUNE 24, 2019. PICTURES ATTACHED. NO INVOICES YET EXCEPT THE TOW INVOICE WHICH I NEED TO SUBMIT TO MY INSURANCE COMPANY FOR REIMBURSEMENT. IN RESEARCHING ANY UNKNOWN RECALLS ON THIS VEHICLE, I FOUND THIS INFORMATION TODAY AND ATTACHED MY SCREENSHOT.
Engine, Jun 19, 2019
ON JUNE 1ST, MY SO WAS DRIVING FROM OUR HOME TO ST.JOHNS, MI 5 MILES INTO THE TRIP THE OIL LIGHT BLINKED TWICE AND THEN THE CAR STARTED SLOWING DOWN TO 20MPH. HE PULLED OVER AND WE CALLED MY HUSBAND AND HE LOOKED AT IT AND SAID IT LOOKED LIKE IT HAD A BLOWN PISTON. WE HAD IT TOWED TO HIS SHOP UNTIL WE COULD HAVE IT TOWED TO KIA. OVER THAT WEEKEND I RESEARCHED THE RECALL AND EVEN THOUGH THE RECALL WAS NOT FOR OUR MOTOR ( WHICH OUR MOTOR IS A 2.0) IT DID THE SAME THING AS THE OTHER ONES. I ALSO READ THE OTHER COMPLAINTS AND THERE WAS THREE FROM OUR AREA AND WITH THE SAME MOTOR AS OURS. SO ON THE 3RD OF JUNE I CALLED KIA AND HAD IT TOWED. BY THE 5TH THEY SAID A NEW MOTOR WAS BEING SHIPPED AND IT WAS COVERED UNDER THE 100,000 MILE WARRANTY. KIA OF LANSING SET ME UP WITH A RENTAL CAR AND PLAYED FOR IT UNTIL JULY 6TH, 2019. WE RECEIVED A A CALL TODAY JUNE 20TH SAYING THAT KIA MOTORS WAS NOT PAYING FOR THE MOTOR CAUSE I'M THE SECOND OWNER OF THE VEHICLE. I TOLD THE SERVICE MANAGER THAT I HAVEN'T EVEN OWNED IT 7 MONTHS. HE SAID IT WOULD BE $6200 TO PUT A NEW MOTOR IN. I TOLD NOW WHY WOULD I SPEND $6200 ON A MOTOR WHEN I STILL OWE $12,000 ON IT AND ITS ONLY WORTH $6500. THE SERVICE MANAGER AND TECHNICIAN TOLD ME TO FILE THIS COMPLAINT CAUSE THEY KNOW THESE CARS ARE JUNK. THE SERVICE MANAGER ALSO SAID THAT THE MOTOR DOING WHAT IT DID WAS NOT OUR FAULT HE COULD SEE WE HAD KEPT UP ON THE MAINTENANCE.
Engine, Jun 19, 2019
I WAS LEAVING WORK AND NOTICED A LOUD TICKING SOUND AND STOPPED ACCELERATING . I PULLED OVER ABOUT A BLOCK AWAY FROM WORK INTO A PARKING LOT AND CALLED FOR A RIDE. MY CAR WAS OUT OF WARRANTY SO I HAD IT TOWED TO A MECHANIC WHO TOLD ME THE ENGINE WAS BLOWN. IT WAS FINE WITH NO SOUND WHILE DRIVING TO WORK 9 HOURS BEFORE. THE ENGINE WAS RUNNING SUPER HOT AND I NEVER GOT ANY INDICATION OF A PROBLEM OTHER THEN THAT LOUD TICKING WHEN I PULLED OVER. OF COURSE KIA WON'T DO ANYTHING BECAUSE MY ENGINE IS A 2.0 WHEN ONLY THE 1.6 WAS ON THE RECALL. BUT AFTER MY RESEARCH I'VE SEEN MANY PEOPLE WITH THE SAME THING HAPPENING TO THEM WITH THE 2.0 AS WELL! NOW I HAVE TO TAKE OUT A LOAN FOR 4000 DOLLARS TO HAVE MY ENGINE REPLACED WITH A USED ONE BECAUSE I'M STILL PAYING ON MY CAR!
Engine, Jun 19, 2019, fire
TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT'S DAUGHTER WAS DRIVING AT APPROXIMATELY 60MPH WHEN THE VEHICLE CAUGHT FIRE UNDERNEATH THE ENGINE. PRIOR TO THE VEHICLE CATCHING FIRE, THE EMISSIONS WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT AND THE VEHICLE TOWED TO A DEALERSHIP (LAKESIDE CHEVROLET 2005 S GOLIAD ST, ROCKWALL, TX 75087, 972-638-8377). A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED SEVERAL WEEKS PRIOR TO THIS EVENT AND WAS TOLD THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE APPROXIMATE MILEAGE ON THE VEHICLE WAS 100,000.
Other or unspecified, Jun 16, 2019
WE JUST RECEIVED OUR SOUL BACK FOR THE LATEST KIA RECALL SERVICE AFTER BEING 1 WEEK AT THE DEALERSHIP, WHILE DRIVING THE CAR ENGINE SHUT OFF IN THE MIDDLE OF THE TRAFFIC ALMOST CAUSING ACCIDENT AND INJURY. CALLED DEALERSHIP RICK CASE KIA (SUNRISE FL) THEY ASKED US TO TOW THE CAR IN FOR DIAGNOSTIC. RECEIVED A CALL FROM DEALERSHIP STATING ITS A BAD BATTERY CELL THAT CAUSED THE ISSUE, HAD TO SPEND $150 TO GET THE BATTERY REPLACED AS PER RECOMMENDATION. AFTER RECEIVING THE CAR BACK YESTERDAY AFTERNOON, THE SAME THING HAPPENED IN THE NIGHT THE ENGINE JUST SHUT OFF WHILE DRIVING WE HAD OUR GRAND KIDS IN THE CAR GOING TO PICKUP OUR DAUGHTER FROM WORK. THIS TIME IT WAS A VERY CLOSE CALL NEARLY GOT HIT. CALLED THE DEALERSHIP THERE RESPONSE WAS GET IT TOWED IN AGAIN AND WE WILL TAKE A LOOK. THEY MENTIONED THE ISSUE IS GOT NOTHING TO DO WITH RECENT RECALL, BUT THE ISSUES HAVE STARTED POST RECALL FIX. THIS IS A VERY SERIOUS SAFETY CONCERN AS I WORK FOR FLORIDA DEPARTMENT FOR CHILDREN AND FAMILY SERVICES AND AS JOB REQUIREMENT HAVE TO DRIVE FOSTER KIDS AROUND, MAJORITY HIGHWAY DRIVING SOMETHING LIKE THIS ON HIGHWAY WOULD DEFINITELY CAUSE AN ISSUE. CAR BRAND NEW BATTERY IS SHOWING AS DRAINED AGAIN AND DEALERSHIP IS JUST JERKING US AROUND INSTEAD OF TAKING FULL RESPONSIBILITY AND FIXING THE CAR.
Engine and engine cooling, Jun 10, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT PURCHASED THE VEHICLE A MONTH AGO WITH A FIVE MONTHS OR 5,000 MILE WARRANTY. AT APPROXIMATELY 4,800 MILES, THE VEHICLE WOULD NOT ACCELERATE. FAYETTEVILLE KIA (2012 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 864-1449) WAS CONTACTED AND DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED; HOWEVER, THEY DID NOT SCHEDULE A REPAIR FOR ANOTHER TWO WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
Other or unspecified, Service brakes, Engine, Jun 4, 2019, crash
DROVE UP A HILL FOR A DELIVERY. CAR STALLED HALF WAY UP THE HILL. TRIED TO RESTART CAR, WHEN DOING SO & PUT THE GEARS INTO DRIVE THE CAR ROLLED BACK SOME. WITH THIS, THE ENGINE & BATTERY LIGHTS CAME ON. TRIED TO RESTART THE CAR THREE OR FOUR MORE TIMES. ON THE LAST ATTEMPT, THE CAR STARTED ROLLING BACKWARDS. PUT THE CAR IN PARK & TURNED OFF THE IGNITION BUT THE CAR WASN'T STOPPING. IN PANIC MODE, DIDN'T TRY TO APPLY THE EMERGENCY BRAKES. ENDED UP HITTING ANOTHER VEHICLE WITH THE REAR OF MY VEHICLE. ON TOP OF THE DAMAGE DONE TO THE REAR OF MY VEHICLE & THE OTHER PERSON'S, THE TWO PASSENGER TIRES OF MY VEHICLE BLEW OUT.
Engine, Jun 3, 2019
RECALL NOTICE 19V120. CASE #13172862. 2015 KIA SOUL. WHEN I TOOK MY VEHICLE IN FOR A RECALL REPAIR MAY 8, 2019 IT WAS ALREADY PERFORMING IN NEGATIVE WAY IN ALIGNMENT WITH PROBLEMS LISTED ON THE RECALL NOTICE, WHICH INCLUDES KNOCKING NOISE FROM ENGINE, ILLUMINATED MIL & OIL ESCAPE. ON MY SERVICE TICKET FROM DEALERSHIP, IT'S INDICATED THERE ARE ENGINE ISSUES, BUT NO REPAIRS WERE MADE OTHER THAN A SOFTWARE UPDATE. I PROVIDED ALL MAINTENANCE RECORDS AS REQUESTED (WHICH COVERED THE LAST 2 YEARS) AND WAS TOLD BY THE KIA SERVICE MANAGER ' THAT I PROVIDED SUBSTANTIAL INFORMATION WORTHY OF QUALIFYING FOR REPLACEMENT PARTS AT NO ADDITIONAL COST. HE SAID HE WOULD PRESENT MY CASE TO A KIA REP FOR FURTHER EVALUATION. WHEN IN MOTION, MY VEHICLE STILL MAKES HORRIBLE LOUD KNOCKING NOISES AND OFTEN STALLS. BUT, CURRENTLY, MY VEHICLE IS STATIONARY & UNSAFE TO DRIVE DUE TO THE ENGINE PROBLEM. I'VE HAD TO FIND OTHER MEANS OF TRANSPORTATION WHILE MY KIA SITS INOPERABLE IN MY DRIVEWAY! OVER THE PAST 3 WEEKS, I HAVE REPEATEDLY CONTACTED THE KIA CONSUMER ASSISTANCE CENTER, CASE MANAGER AND EVEN THE LOCAL KIA SERVICE MANAGER TO NO AVAIL. THIS IS OUTSIDE OF WHAT'S CONSIDERED A REASONABLE AMOUNT OF TIME!! NO RETURN CALLS OR UPDATES HAVE BEEN PROVIDED ON MY CASE NUMBER. I HAVE BEEN THE ONE TO REACH OUT EACH TIME. DURING A PHONE CALL I MADE LAST FRIDAY, MAY 31 -- I WAS TOLD BY A CUSTOMER SERVICE REP THAT THE (UN-NAMED) DISTRICT MANAGER WOULD GIVE ME 20% OFF MY REPAIRS!! I'M EXPECTING THESE REPAIRS TO BE DONE WITHOUT CHARGE BECAUSE THE PROBLEMS ARE DIRECTLY ASSOCIATED WITH THIS RECALL. KIA WOULDN'T PROVIDE THE DISTRICT MANAGER'S NAME OR ANY CONTACT INFO. THIS SITUATION HAS JEOPARDIZED MY SAFETY & CONTINUES TO CREATE MANY INCONVENIENCES! PLEASE HELP ME TO RESOLVE QUICKLY. THIS WEBSITE HAS INFO: HTTPS://WWW.CARANDDRIVER.COM/NEWS/A27053460/NHTSA-INVESTIGATION-HYUNDAI-KIA-FIRES/
Engine, Jun 1, 2019
WHILE DRIVING LOOSE OF POWER, FOLLOWED BY ENGINE TAPPING. CHECK OIL VERY LOW (JUST HAD OIL CHANGED, AND I DOUBLE CHECKED AFTER SERVICE.) RESTARTED AND TAPPING TURNED INTO CLACKING ENGINE SHUT OFF, NOT ONE WARNING LIGHT, UNABLE TO BRAKE WITHOUT PUSHING SUPER HARD AND STEERING BECAME HARD TOO. HAD TOED TO HOUSE ONCE COOLED DOWN WAS ABLE TO RESTART DROVE IT MAYBE 800 FEET AND IT DIED UNABLE TO START. HAD IT TOWED TO SHOP WAS TOLD LOWER END OF MOTOR BAD NEEDS NEW MOTOR. I HAVE READ A LOT OF COMPLAINTS OF SIMILAR NATURE ON HEAT AND ON CARCOMPLAINTS.COM. WHY NO RECALL THIS IS DANGEROUS. LUCKILY I'M AN EXPERIENCED DRIVER AND NOT GOING TO FAST. WOULD HATE TO SEE THIS HAPPEN TO LESS EXPERIENCED DRIVE OR AT A HIGHER SPEED ON A CURVY ROAD.
Engine, Jun 1, 2019
2015 KIA SOUL USING ABOUT A QUART OF OIL EVERY 2000 MILES. SCHEDULED AN APPOINTMENT WITH LOCAL DEALERSHIP IN HAGERSTOWN, MD. PERSON ON THE PHONE SAID THEY WOULD PERFORM AN OIL CONSUMPTION TEST. TOOK IT TOO THE DEALER AND SERVICE ADVISOR CAME OUT AND SHOWED ME A SHEET WITH $1300 WORTH OF RECOMMENDED SERVICE WORK.I ASKED IF THEY CHANGED THE OIL AND HE SAID THEY WERE WAITING FOR KIA TO CALL THEM BACK. I ALSO EXPLAINED TO THE SERVICE REP THAT NHTSA HAD AN OPEN INVESTIGATION ON THE 2.0 LITER MOTOR AND HE ACTED LIKE HE KNEW NOTHING ABOUT IT. I SAID I DIDN'T WANT THE VEHICLE TO BLOW UP AND LEAVE ME STRANDED. THE CAR HAS ONLY 54000 MILES ON IT. I HOPE NHTSA MOVES QUICKLY ON THIS INVESTIGATION. I FEEL KIA IS DRAGGING ME AND OTHERS ALONG HOPING THEY WON'T HAVE TO DO A RECALL AS THEY DID WITH THE 1.6 AND 2.4 MOTORS. THERE IS NO WAY THE SERVICE ADVISOR DID NOT KNOW ABOUT THE ONGOING ISSUES WITH THESE MOTORS. I FIND IT HARD TO BELIEVE KIA HAS NOT SENT INTERNAL BULLETINS TO DEALERSHIPS REGARDING THIS ISSUE.
Engine, May 30, 2019
AS I WAS DRIVING DOWN THE HIGHWAY, I EXPERIENCED POWER LOSS WITHIN THE CAR. THEN THE ENGINE STARTED KNOCKING. HAVEN'T STOPPED SINCE. MY CAR HAS BEEN AT THE DEALERSHIP SINCE TUESDAY MORNING WITH NOTHING BEING SAID ABOUT IT
Engine, May 30, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 50 MPH ON A TWO LANE ROAD, THE CONTACT HEARD A LOUD BOOM AND THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO CRUISE TO THE DESTINATION, WHICH WAS A SHORT DISTANCE AWAY. THE VEHICLE WAS PURCHASED AT EMERLING FORD (150 S CASCADE DR, SPRINGVILLE, NY 14141, (716) 592-4949) AND THEY QUOTED $7,000 TO REPLACE THE ENGINE. THE CONTACT FOUND OUT THAT THE 100,000 MILE WARRANTY FOR KIA DID NOT TRANSFER TO A SECONDARY OWNER. THE CONTACT WAS SOLD A WARRANTY EXTENSION BY THE DEALER WHEN SHE PURCHASED THE VEHICLE. THE DEALER ADMITTED THAT THEY NEVER CALLED THE MANUFACTURER TO FIND OUT IF THE WARRANTY TRANSFERRED TO THE CONTACT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,300.
Exterior lighting, May 30, 2019
THE DRIVERS SIDE HEADLIGHT HAS BLOWN 3 BULBS WHEN CHANGING TO LAST BULB IT APPEARS THE CONNECTOR HAS OVER HEATED AND MELTED THERE IS A RECALL ON THE CONNECTOR BUT WAS TOLD THAT IT WAS NOT RECALLED FOR MY VEHICLE PER THE VIN NUMBER
Engine, May 29, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE ENGINE WAS IDLING HIGH. THE ENGINE HESITATED, THERE WAS REDUCED ENGINE POWER, AND THERE WAS A STRONG VIBRATION AS IF THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO KIEFER KIA (1810 W 7TH AVE, EUGENE, OR 97402, (541) 302-0909) MORE THAN FOUR TIMES; HOWEVER, THEY FAILED TO PROVIDE A PERMANENT SOLUTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING); ALTHOUGH, THE FAILURE WAS SIMILAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *JB
Engine, May 26, 2019
I HAVE A 2015 KIA SOUL 2.0L ENGINE. I GET ALL SCHEDULE MAINTENANCE DONE, INCLUDING REGULAR OIL CHANGES. I HAVE NOTICED THAT OIL BURNS EXTREMELY QUICKLY OUT OF THE CAR AS IF IT DISAPPEARS. I HAD THE CONVERSATION WITH A MECHANIC AT THE DEALERSHIP AND THEY TOLD ME IT WAS BECAUSE OF THE AMOUNT THAT I DRIVE MY CAR AND THAT THEY DIDN'T SEE ANY PROBLEMS. I FOUND MYSELF PUTTING OIL IN MY CAR EVERY 2 WEEKS OR SO BECAUSE THE OIL WOULD BE LOW. I WAS GETTING MY OIL CHANGED AND THE MECHANIC STATED THAT MY OIL WAS BURNING HOT AND SUGGESTED I GET MY CAR TO A FULL AUTO SHOP. I TOOK THE CAR TO MY LOCAL MECHANIC AND THEY NOTICED THE SAME THING BUT COULDN'T FIND ANYTHING WRONG. A WEEK OR SO LATER, I'M DRIVING ON A CITY STREET GOING ABOUT 45 IN A 50. I PRESSED THE GAS TO ACCELERATE SO THAT I COULD CHANGE LANES AND MY CAR IMMEDIATELY LOST POWER AND DROPPED DOWN TO 20MPH. I IMMEDIATELY TURNED ON MY HAZARDS AND TRIED TO CHANGE LANES. MY ENGINE BEGAN TO JERK AND THEN WENT BACK TO NORMAL SPEED. I TOOK IT BACK TO THE SHOP AND WAS TOLD IT WAS INTERMITTENT MISFIRES IN CYL 2 AND 3. I HAD THE SPARK PLUGS CHANGED, 2 AND TWO COIL PACKS DONE, BUT WAS STILL HAVING THE SAME ISSUES. WAS ALSO TOLD THE OIL WAS LOW, THOUGH I HAD JUST HAD AN OIL CHANGE. I WAS THEN TOLD THAT THE UF SENSOR WAS OUT AND I HAD A DAMAGED CATALYIC CONVERTER AND 2 EXHAUST GASKETS. 2 WEEKS LATER I'M DRIVING ON A RESIDENTIAL STREET GOING 25MPH AND I HEAR A LOUD SQUEAL FROM UNDER MY HOOD. MY OIL LIGHT FLASHES AND MY ENGINE STALLS. I HAD JUST PUT OIL IN MY CAR. I WAS TOLD THAT MY ENGINE HAD LOCKED BUT THEY COULD NOT FIGURE OUT WHY.
Engine, May 26, 2019
SUDDEN LOSS OF OIL WHILE IN MOTION ON A HIGHWAY RESULTED IN ENGINE FAILURE.
Engine, May 21, 2019
I WAS DRIVING MY KIA ON BACK ROAD ABOUT 40 TO 45 MPH AND NOTICED A TICKING SOUND. I PULLED OVER TO CHECK OIL, IT WAS LOW BUT STILL IN HASH MARKS. I ADD ABOUT A HALF QUART OF OIL. RESTARTED AND STILL TAPPING BUT NOT AS LOUD. I DROVE CAR MAYBE 2 MILES AND NOISED TURNED INTO A LOAD CLACKING NOISE. I WASN'T FAR FROM HOME AND WAS TRYING TO GET HOME. I WAS SLOWING DOWN FOR STOP SIGN AND CAR JUST CUT OFF. BRAKES BECAME HARD TO USE AND I COULD NOT STEER. HAD CAR TOWED TO HOUSE. I LET IT COOL DOWN AND THEN CHECKED ALL FLUIDS, RADIATOR AND ENGINE OIL WERE FINE. I WAS ABLE TO START CAR BUT IT WAS STILL CLACKING. I HAD READ ON LINE IF YOU LET IN IDLE CLACKING MIGHT GO AWAY, I DID AND IT BECAME LESS CLACKING, I DROVE IT AROUND THE HOUSE , WE HAVE A DRIVEWAY THAT GOES AROUND HOUSE. 3/4 OF THE WAY AROUND IT STALLED AGAIN. I WAS UNABLE TO RESTART IT. HAD TOWED TO SHOP THEY ARE SAYING NEEDS NEW MOTOR. THE ONLY CODE ON COMPUTER IS CAM POSITION. I HAVE NOTICE THAT KIA HAS HAD A LOT OF ISSUES WITH OTHER ENGINE OF SAME YEAR BUT NOT THE 2.0 WHICH IS THE SAME MOTOR WITH BIGGER PISTONS. I'M SCARED OF WHAT WOULD HAVE HAPPENED IF I WERE DOING 70 ON A HIGHWAY IF THIS HAD HAPPENED. HARD BRAKING AND STEERING.
Other or unspecified, Engine, May 21, 2019
MY 2015 KIA SOUL IS MISFIRING AND THE ENGINE LIGHT IS FLASHING. I RECEIVED A RECALL AND TOOK THE VEHICLE TO STEVE NAPLETON KIA OF ELGIN. THEY SUPPOSEDLY PERFORMED AN ECU UPGRADE AND SENT ME ON MY WAY. MY CAR DIDN'T HARDLY MAKE IT OUT OF THE LOT BEFORE SHAKING LIKE CRAZY AND ULTIMATELY STALLING. I TOOK IT BACK IN AND THEY TOLD ME IT WAS SOMETHING I MUST HAVE DONE TO IT BECAUSE IT WAS FINE WHEN I LEFT. THEY NOW REFUSE TO FIX IT UNLESS I PAY FOR IT. LITERALLY AT A LOSS FOR WORDS..
Engine, May 21, 2019
I'M RUNNING MY CAR, SUDDENLY BEGINS TO SLOW DOWN, UNTIL STOPS. IT'S THE SECOND TIME I SENT MY CAR WITHTHE SAME PROBLEM TO THE KIA DEALER. RIGHT NOW IS IN THE DEALER SINCE 5/16/2019. I DID NOT EVEN GET A RENTAL CAR.
Engine, May 14, 2019
HAD OIL CHANGE OCTOBER 2018. DECEMBER 2018 CAR STALLED TOOK TO DEALER 2.5 QUARTS OF OIL LOW WITHOUT ANY VISABLE LEAKS. THE ROD WAS THROWN IN VEHICLE. MECHANICS THEORY WAS THE ENGINE BURN UP THE OIL AND BLEW ROD. THE ENGINE IS A 2.0 6 CYL ENGINE. THE SAME CAR WITH A 1.7 ENGINE WAS RECALLED FOR THE ABOVE PROBLEM.
Exterior lighting, May 9, 2019
WHEN DIVING AT NIGHT ON THE STREETS OR ON THE FREEWAY I HAVE EXPERIENCED MY HEADLIGHTS AND INTERIOR LIGHT FLICKERING AND THEN THE TURNING OFF COMPLETELY MOMENTARILY. THIS HAS HAPPENED ON A VERY RURAL WINDING ROAD WHERE I FEARED FOR MY LIFE BECAUSE I COULD SEE NOTHING FOR A FEW SECOND WHEN THE LIGHTS CAME BACK ON. I AM NOW AFRAID TO DRIVE MY CAR AT NIGHT. THIS DOES NOT HAPPEN ALL OF THE TIME BUT IT DID HAPPEN LAST NIGHT WHEN GOING OVER A RAILROAD CROSSING, WHICH IS WHY I DECIDED TO FILE A COMPLAINT.
Engine, May 8, 2019
I WAS DRIVING AND OUT OF NO WHERE THE ENGINE STARTED AND CAR JUST CUT OFF TOOK IT TO THE SHOP THEY SAID THE ENGINE GONE. THEN I REPLACED THE ENGINE WITH ANOTHER AND THE SAME THING HAPPENED NOW I HAVE A 2015 KIA SOUL THAT'S BEEN THOUGHT 2 ENGINE. AND I TOOK IT TO THE DEALER FOR THE ALL CHANGES
Engine, May 6, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR FLASHED, THERE WAS A DRASTIC REDUCTION IN SPEED, AND THE VEHICLE STALLED INTERMITTENTLY NUMEROUS TIMES. THE MANUFACTURER ADDED THE VEHICLE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) ON APRIL 16, 2019; HOWEVER, THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. A DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, May 6, 2019
TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT, THE CHECK ENGINE WARNING INDICATOR FLASHED, AND THE VEHICLE STARTED TO HESITATE AND LOSE POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO LA FONTAINE KIA (2027 S TELEGRAPH ROAD, DEARBORN, MI 4812) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO SUBMIT THE RECEIPTS TO DETERMINE IF THERE WAS REIMBURSEMENT ELIGIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.