2025 Lexus RX 350

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 20 owner complaints filed for this model year. This is the 6th highest complaint count among 6 RX 350 model years with reports.

Complaints by model year
  1. 20

Of the 2025 reports, 5 involved a crash. 2 people were injured.

Primary concernElectrical system5 reports · 25% of complaints
Owner complaints20Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Electrical system5
  2. Engine4
  3. Other or unspecified4
  4. Service brakes3
  5. Air bags2
  6. Forward collision avoidance2
  7. Tires2
  8. Back over prevention1

Recalls and investigations

No safety recalls on file.

Representative owner complaints: air bags

2 reports, newest first. Show all

  1. Air bags, Seat belts, May 9, 2026

    The car does not alert when a seat belt is not worn in the back seats. This feature is mentioned in the owner's manual, but the car fails to alert when a rear passenger does not buckle their seat belt. I have raised the complaint twice and proved to lexus service center, that car doesn't warn or alert the safety belt. It was also proven and checked by Lexus with their technician. The problem is accuring right from the time car was purchased, When check with the dealer it was designed , but their manual confirms the seat belt not worn warning light is included in the package. It put the any passener riding mainly children at serious risk

  2. Air bags, Vehicle speed control, Service brakes, Sep 30, 2025, crash

    The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's APP indicated a malfunction in the engine and engine throttle during the incident. The driver sustained injuries to the knees, arms, and hips, which required medical treatment. An incident report was filed by the facility Patrol Officer, and the vehicle was towed to the collision center. The cause of the failures was not determined. The manufacturer and local dealer were notified of the incident. An engineer from the manufacturer was sent to examine the vehicle and reported no trouble found. The contact indicated that upon delivery of the vehicle, several electronic features did not function properly, including the display and navigation screen. The manufacturer and local dealer were notified of the failure. The failure mileage was 106.