2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
670 reports, newest first.
Electrical system, Jan 10, 2018
I PUT THE KEY IN THE IGNITION TURN IT TO START THE CAR AND NOTHING HAPPENS, NONE OF THE ELECTRICAL COMES ON EXCEPT FOR LIGHTS ON THE INSTRUMENT PANEL. THE CAR DOESN'T EVEN TRY TO START. SOMETHING IS WRONG WITH THE ELECTRONIC IGNITION SYSTEM.
Air bags, Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 28, 2017
WITHIN A YEAR AND HALF, EVERY FEW MONTHS, I GET A NOTICE FROM MERCEDES BENZ COMPANY THAT THERE IS A SAFETY RECALL NOTICE ON AIRBAG INFLATORS PRIORITY GROUP 4. HOWEVER EVERY TIME THE NOTICE STATES THAT THE WILL BE AVAILABLE IN 3 MONTHS, BUT IT DOES NOT HAPPEN. THIS IS JUST BUYING TIME AND MAY BE FULL FILL SOME REGULATIONS. MEANWHILE CONSUMER LIKE ME IS IN DANGER AND THE FAULTY AIRBAGS CAN CAUSE MY DEATH IN CASE OF ACCIDENT. MERCEDES BENZ COMPANY NEEDS TO QUIT PLAYING AROUND AND DOT NEEDS TO GET INVOLVE.
Air bags, Dec 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER: BAKER MOTOR MERCEDES- BENZ LOCATED AT 1511 SAVANNAH HWY, CHARLESTON, SC 29407 (843) 628-0202. THE PARTS WERE AVAILABLE FOR THE REPAIR, HOWEVER THE DEALER TOLD THE CONTACT THE SHE HAD TO PAY FOR THE VEHICLE TO REPAIR. MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECENTLY THEY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 26, 2017
TAKATA RECALL MERCEDES NOTIFIED US OF THE RECALL IN FEBRUARY 2016 AND STILL CLAIMS THAT THEY CAN NOT GET THE PARTS TO REPLACE THEM.
Air bags, Dec 24, 2017
TAKATA RECALL
Air bags, Dec 18, 2017
TAKATA RECALL: I WAS INFORMED BY MERCEDES REGARDING RECALL ON DRIVER'S AIRBAG IN APRIL/MAY 2015. I INQUIRED TO CORPORATE IF MY PASSENGER SIDE AIRBAG WAS IN JEOPARDY AND WAS TOLD NO. LATER ON, I RECEIVED A NOTICE THAT THE THE PASSENGER ONES WERE NOT GOOD EITHER. HAVE BEEN CALLING THE MERCEDES CORPORATE OFFICE AND OUR LOCAL DEALER, MYRTLE BEACH AUTOMOTIVE FOR 2 YRS AND 8 MONTHS. STILL THEY DO NOT HAVE THE REPLACEMENT PARTS. I GET A LETTER FROM CORPORATE STATING I WILL BE CALLED WHEN REPLACEMENT PARTS ARE AVAILABLE. I AM AFRAID TO DRIVE MY CAR. I WOULD LIKE TO SELL IT, BUT IT BOTHERS MY CONSCIOUS. MY CAR HAS ONLY 42,000 MILES ON IT AND IT DOES NOT HOLD ITS VALUE LIKE THEY DID YEARS AGO. I WANT THE AIRBAGS REPLACED NOW!!!
Air bags, Dec 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V080000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MYRTLE BEACH AUTOMOTIVE LOCATED 926 JASON BLVD, MYRTLE BEACH, SC WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 16, 2017
TAKATA RECALL - THE DEALER HAS CONTINUED TELL ME IT WOULD ME IN THE NEXT FEW MONTHS NOW GOING ON 3 YEARS
Air bags, Dec 15, 2017
TAKATA RECALL
Air bags, Dec 15, 2017
TAKATA RECALL
Air bags, Dec 13, 2017
I CONTACTED MERCEDES BENZ CONCERNING THE RECALL AND THEY ARE UNABLE TO RESOLVE THE ISSUE DUE TO THE PARTS NOT BEING IN. I UNDERSTAND THIS IS A NATIONAL RECALL AND IT WILL TAKE TIME TO GET THE PARTS IN. HOWEVER, I DO NOT FEEL COMFORTABLE DRIVING MY VEHICLE WHEN THIS RECALL HAS BEEN LINKED TO DEATHS. MERCEDES REFUSES TO DO ANYTHING IN THE MEANTIME, BECAUSE THEY HAVE NOT HAD ANY REPORTS OF INJURY. BOTTOM LINE IS I FEEL AT RISK DRIVING MY VEHICLE WHILE THE AIRBAGS ARE DEFECTIVE!
Air bags, Dec 8, 2017
2009 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO HAVE THE PARTS DELIVERED THAT WERE NECESSARY TO HAVE THE RECALL REPAIR COMPLETED. UPDATED 12/8/2017*JS *JS
Air bags, Dec 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF WILLOUGHBY (38750 MENTOR AVE #2, WILLOUGHBY, OH 44094) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 770-705-0600 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Dec 3, 2017
IGNITION SWITCH FAILED AT 76K MILES. GEAR SHIFT WILL NOT GET OUT OF PARK, STEERING WHEEL WILL NOT UNLOCK AND CAR WILL NOT START. KNOWN TO BE A COMMON ISSUE THAT AFFECTS ALL MERCEDES WITH ELECTRONIC IGNITION. MERCEDES SHOULD BE BROUGHT TO COURT VIA CLASS ACTION FOR THIS.
Exterior lighting, Dec 1, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE WIRE CONNECTING THE TAIL LIGHT ON THE DRIVER'S SIDE MELTED AND CAUSED THE TAIL LIGHT NOT TO WORK. THE TAIL LIGHT, BLINKER, AND BRAKE WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (MERCEDES-BENZ IN PLANO, TX, 214-473-5643) WHERE IT WAS STATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Dec 1, 2017
RECEIVED AIRBAG DRIVER AND PASSENGER-SIDE RECALLS IN JUNE 2006 AND AUGUST 2016 AND THE ACTION TO REPLACE AIRBAGS IS STILL PENDING. NOT ACCEPTABLE THAT IT TAKES YEARS TO CLOSE OUT A RECALL ESPECIALLY WHEN THERE IS RISK FOR INJURY OR DEATH ASSOCIATED WITH EXISTING AIRBAGS IN MY VEHICLE.
Air bags, Nov 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V0810000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF ANNAPOLIS, 324 6TH ST, ANNAPOLIS, MD 21403) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 28, 2017
TAKATA RECALL. ORIGINALLY NOTIFIED OF RECALL IN 2016. THREE TIMES TOLD REPLACEMENT AIRBAG NOT IN STOCK. DEALERSHIP IS WALTERS, RIVERSIDE, CA. LI BELIEVE I AM GETTING THE RUN AROUND. CAN YOU HELP?
Air bags, Nov 26, 2017
TAKATA RECALL. YET TO BE FIXED
Air bags, Nov 24, 2017
TAKATA RECALL - MY DEALERSHIP HAS BEEN UNABLE TO REPLACE THE AIR BAG SINCE THEY WERE FIRST RECALLED. THEY CANNOT TELL ME WHEN OR IF THEY WILL BE ABLE TO REPLACE THE AIRBAGS AS THEY HAVE NOT RECEIVED THE PARTS. DUE TO THE RECALL I CANNOT SELL THE CAR AND MY CIRCUMSTANCES HAVE CHANGED WHERE I NO LONGER NEED THE CAR. I HAVE NOT BEEN IN AN ACCIDENT AND RARELY USE THE CAR DUE TO THE FAULTY AIRBAGS.
Electrical system, Nov 22, 2017
09 MERCEDES C300 THIS IS A VERY COMMON PROBLEM AFTER 80K MILES THE SOLUTION TO THIS PROBLEM IS TO REPLACE CAR NEEDS A NEW ELECTRONIC STEERING LOCK (ESL SO THEY MAKE A RECALL
Air bags, Nov 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF BUCKHEAD, 2799 PIEDMONT RD NE, ATLANTA, GA 30305, (800) 399-3804) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/14/18*JB
Air bags, Nov 21, 2017
MY CAR WAS BROUGHT INTO MERCEDES OF CHANTILLY TWICE AND WAS TOLD THEY DID NOT HAVE THE PARTS TO REPAIR THE AIR BAG MALFUNCTION AIR BAG LIGHT CONSISTENTLY GOES ON