2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
476 reports, newest first.
Air bags, Nov 28, 2017
TAKATA RECALL - PARTS NOT YET AVAILABLE FOR REPAIR
Air bags, Nov 27, 2017
TAKATA RECALL FOR THE LAST TWO YEARS AND NINE MONTHS I SERVICE MY CAR AT BENZEL-BUSH OF ENGLEWOOD NJ.I DID ASK THEM ABOUT THE RECALL AND THEY TOLD ME TO WAIT.AS OF 11/27/2017 I HAVE NOT RECEIVED ANY INFORMATION ABOUT TAKATA RECALL FROM BENZEI-BUSH
Steering, Electronic stability control (ESC), Nov 27, 2017
STEERING WHEEL LOCK KEEPING CAR FROM STARTING HAS HAPPEN NUMEROUS TIMES TO ME ANY MANY PEOPLE WITH BENZ
Air bags, Other or unspecified, Visibility/wiper, Nov 26, 2017
NOTICES OF RECALL; SCHEDULED WITH DEALER AND NEVER RECEIVED A CALL BACK TO REPLACEMENT. THE CALL SMELLS STRONGLY OF BURNT PLASTIC SINCE I BOUGHT THE CAR. EVERY SINGLE CAR MAINTENANCE PERSON TELLS ME THE CAR EMITS THAT SMELL.
Air bags, Nov 25, 2017
TAKATA RECALL - MY CAR IS ON THE MERCEDES TAKATA RECALL LIST AND THE DEALERSHIP HAS FAILED TO PROVIDE A REPLACEMENT AIRBAG FOR NEARLY 2 YEARS. THE NOTICE LETTER SAYS DRIVING THE CAR WITH DEFECTIVE AIRBAGS INVOLVES RISK OF INJURY OR DEATH. MERCEDES HAS FAILED TO OFFER ANY REMEDY AND I AM DRIVING A CAR WITH A DEFECTIVE AIRBAG. MERCEDES HAS FAILED TO PROVIDE UPDATES OR INFORMATION ON THE RECALL.
Air bags, Nov 20, 2017
TAKATA RECALL CONTACTED MERCEDES BENZ IN ENCINO , CA OVER YEAR AGO REGARDING AIR BAG RECALL. NEVER HEARD BACK ABOUT OBTAINING FREE REPLACEMENTS. I WAS TOLD THEY WOULD GET BACK TO ME. WE HAVE BEEN DRIVING AN AT RISK VEHICLE FOR WHAT WILL SOON BE OVER TWO YEARS SINCE THE RECALL WAS ANNOUNCED.
Air bags, Nov 17, 2017
TAKATA RECALL: AIRBAG FIX/REMEDY UNAVAILABLE, WHICH IS UNTIMELY AND CONTINUES TO PLACE THE DRIVER AND OCCUPANTS AT RISK. THIS IS DANGEROUS AND, THUS, UNACCEPTABLE.
Air bags, Nov 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT WAS UNSURE OF ANY AIR BAG WARNING INDICATORS BEING ILLUMINATED. THE CONTACT CALLED MOTOR WERKS OF BARRINGTON (1475 S BARRINGTON RD, BARRINGTON, IL 60010; 847-497-8669) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 16, 2017
TAKATA RECALL: STILL AWAITING PSAN INFLATORS' REPLACEMENT. I HAVE CALLED THE DEALERSHIP REPEATEDLY TO NO AVAIL (MERCEDES-BENZ OF SOUTH CHARLOTTE, 950 NORTH POLK STREET, PINEVILLE, NORTH CAROLINA 28134, (704) 889-4100). IF MY VEHICLE CONTAINS DEFECTIVE AIRBAGS, MY FAMILY COULD POTENTIALLY BE IN GRAVE DANGER.
Air bags, Nov 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER HAS NOT BEEN CONTACTED YET. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 14, 2017
TAKATA RECALL- MY CAR IS RECALLED AND I HAVE NOT BEEN ABLE TO SCHEDULE A REPAIR WITH THE DEALER. THEY CLAIM THEY DO NOT HAVE REPLACEMENT PARTS. I HAVE CONTACTED THE DEALER AND MANUFACTURER AND BOTH HAVE FAILED TO SCHEDULE A TIME FOR REPAIR.
Steering, Electrical system, Air bags, Nov 14, 2017, crash
THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST RECEIVED MY CAR. I CAME TO FIND OUT ONCE IN ACCIDENT 4/30/17 THAT THERE WERE ZERO AIRBAGS IN THE CAR AT ALL! THIS IS VERY UNACCEPTABLE
Air bags, Nov 13, 2017
"TAKATA RECALL" TWO AIRBAG RECALLS 2/11/16 & 5/25/16 - CALLED RECOMMENDED DEALERSHIP TO REPLACE FOR FREE - THEY DO NOT HAVE THE PARTS.
Air bags, Nov 13, 2017
TAKATA RECALL HAS NOT BEEN ADDRESSED BY MERCEDES BENZ REPORTEDLY DUE TO A LACK OF PARTS. THE RECALL IS ABOUT 3 YEARS OLD AND NUMEROUS NOTICES TO ME INDICATE THAT PARTS TO ADDRESS THE RECALL ARE UNAVAILABLE. I AM VERY CONCERNED THAT THE TAKATA BANKRUPTCY WILL LEAVE MY RECALL UNADDRESSED. I HAVE HAD AN AIRBAG INDICATOR LIGHT COME ON THAT MERCEDES BENZ SAYS IS NOT RELATED TO THE RECALL BUT I AM NOT CERTAIN IF THAT STATEMENT IS ACCURATE. I LIMIT THE USE OF THIS CAR SINCE I AM NOT CERTAIN THAT IT'S SAFE FOR ME AND MY PASSENGERS.
Air bags, Nov 13, 2017
"TAKATA RECALL" WE HAVE HEARD NOTHING FROM MERCEDES, APPARENTLY THEY DO NOT INTENT TO REPAIR THIS SAFETY ISSUE. WE ARE CONCERNED WITH THE SAFETY OF THIS VEHICLE.
Electrical system, Air bags, Service brakes, Nov 8, 2017
TAKATA RECALL, ELECTRIC SYSTEM DEFICIENT, AND BRAKES FAILURE
Steering, Nov 7, 2017
THE STEERING WHEEL OF THE CAR SUDDENLY LOCKED. ALL ELECTRICAL SHUT SUDDENLY. LUCKILY WE WERE CLOSE TO HOME NOT IN THE MIDDLE OF A FREEWAY. MECHANICS IN GENERAL ARE NOT FAMILIAR WITH THIS ISSUE IN THE MERCEDES C300 CLASS. THE REPAIRS WERE ASTRONOMICAL. I CHECKED ONLINE AND SEVERAL PEOPLE HAD THE SAME ISSUE. MERCEDES BENZ DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS ISSUE SHOULD BE TAKEN SERIOUSLY!! IF IT SHOULD HAPPEN IN A FREEWAY COULD BE CATASTROPHIC. PLEASE LOOK INTO THIS MATTER AND SEE HOW MANY PEOPLE ARE AFFECTED WITH THIS AND HAVE MERCEDES BENZ ASSUME RESPONSIBILITY. I ALSO HAVE THE TAKATA RECALL AND NOTHING HAS BEEN DONE!!!!
Air bags, Nov 4, 2017
TAKATA RECALL, NOTHING HAS HAPPENED TO THE VEHICLE AS YET, BUT CONTACTED THE DEALER TO GET AIRBAG REPLACED AND THEY ARE SAYING THEY DON'T HAVE THE PARTS AVAILABLE TO FIX THE AIRBAG AND WE WILL BE NOTIFIED WHEN THEY ARE AVAILABLE. I FEEL THIS IS A SAFETY RISK AND DON'T UNDERSTAND WHY THE PARTS AREN'T AVAILABLE TO FIX SOMETHING THAT COULD CAUSE INJURY OR DEATH. THANK YOU
Air bags, Nov 4, 2017
TAKATA RECALL SEEMS THERE IS NO SOLUTION FOR THIS ISSUE. WANT TO GET THIS ISSUE REPAIRED PRIOR TO A SERIOUS ACCIDENT OR OTHER EVENT WHICH WILL CAUSE THE AIR BAGS TO INFLATE.
Air bags, Nov 3, 2017
CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TAKING THIS ACTION IN AN ABUNDANCE OF CAUTION, TO ADDRESS ALL OF THE SUBJECT NON-DESICCATED PSDI-5 AIR BAG INFLATORS, DUE TO THE SIMILARITIES OF DESIGN AND MANUFACTURING CHARACTERISTICS FOR THIS TYPE OF INFLATOR USED IN THE U.S. MARKET. DAG IS NOT AWARE OF ANY FIELD INCIDENTS WITH THE SUBJECT TAKATA PSDI-5 INFLATORS. HOWEVER, BASED ON THE INFORMATION ABOVE AND IN AN ABUNDANCE OF CAUTION, DAG WILL CONDUCT A VOLUNTARY RECALL OF THE VEHICLES EQUIPPED WITH SUBJECT TAKATA PSDI-5 INFLATORS IN THE UNITED STATES AS IDENTIFIED BY TAKATA IN THE DEFECT INFORMATION REPORT.ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURED, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTIN INJURY OR DEATH TO VEHICLE OCCUPANTS. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Air bags, Nov 2, 2017
TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.
Air bags, Nov 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ATHENS (4735 ATLANTA HIGHWAY, BLDG.A, ATHENS, GA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, PHONE NUMBER: (609) 645-9000), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/8/18*JB
Air bags, Nov 2, 2017
TAKATA RECALL MERCEDES BENZ DEALER IN HONOLULU TAKING TOO LONG TO REPLACE AIRBAGS.
Air bags, Nov 1, 2017
MY AIRBAGS HAVE BEEN ON RECALL SINCE FEBRUARY 2016 . I CALL THE DEALER AND THEY SAY THE AIRBAGS AREN'T IN STOCK OR THE PART HASN'T COME IN YET.