2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
476 reports, newest first.
Air bags, Nov 1, 2017
TAKATA RECALL - RECEIVED FIRST NOTICE IN JANUARY 2016, AND NO UPDATES SINCE. I DECIDED TO WRITE YOU AFTER RECEIVING NOTICE FROM TK HOLDINGS REGARDING FILING NOTICE ON AIRBAG RECALL WEBSITE. I HAVE ASKED IN PERSON AT MY DEALERSHIP SEVERAL TIMES AND HAVE GIVEN UP.
Air bags, Nov 1, 2017
TAKATA RECALL - MERCEDES BENZ FAIL TO REPLACE BOTH MY FRONT (DRIVER & PASSENGER) SIDE AIRBAG AND KEEP ON SAYING THEY DO NOT WHEN THEY WILL REPLACE THEM. I AM CONCERNED I AM DRIVING MY VEHICLE IN UNSAFE CONDITION. THEY TOLD ME IN JANUARY 2017 THAT THEY WILL BE REPLACED BY OCTOBER 2017 BUT THEY FAIL TO KEEP THEIR PROMISE. I CALLED THEM TODAY, 11/1/2017 AND THEY SAY THE SAME STATEMENT THAT THEY DON'T KNOW WHEN THEY CAN REPLACE THE AIR BAGS.
Air bags, Nov 1, 2017
TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND RECALL ON PASSENGER SIDE AIR BAGS ON MAR 2016 HOWEVER WE HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.
Air bags, Nov 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF SYRACUSE (5433 N BURDICK ST, FAYETTEVILLE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/3/18*JB
Air bags, Nov 1, 2017
I HAD COMPLAINT TO THE DEALER 3 TIMES ABOUT THE 2 RECALLS ON MY VEHICLE FOR THE TAKATA RECALLS FOR 16V363 2016070003 AND 16V081 2016020003. THE DEALER REACHED OUT TO ME 3 DIFFERENT OCCASIONS AND A SAID THAT THE PARTS FOR THE RECALL ARE NOT AVAILABLE. I ASKED THEM WHAT DO I DO WITH THE VEHICLE THEY SAID CONTINUE TO DRIVE AND WE WILL LET YOU KNOW WHEN THE PARTS ARE AVAILABLE. ITS BEEN A YEAR SINCE THE COMPLAINTS IN 2016 AND THE DEALER STILL WILL NOT PERFORM THE S TAKATA RECALLS. MERCEDES BENZ DEALER 620 WASHINGTON AVENUE, NORTH HAVEN, CT 06473 SERVICE: 203-239-1717
Air bags, Oct 31, 2017
I HAVE TRIED TO GET THIS ISSUE RESOLVE WITH SEVERAL MERCEDES DEALERSHIPS BUT ALL SAY THEY DO NOT HAVE THE REPLACEMENT AIRBAGS. I HAVE RECEIVED INFORMATION ON THE CLASS ACTION SUIT FROM TK HOLDINGS AND THE EMAIL THAT WAS PROVIDED IS USELESS. I WOULD LIKE TO HAVE MY TAKATA AIR BAGS REPLACED AS SOON AS POSSIBLE.
Air bags, Oct 30, 2017
TAKATA RECALL, MERCEDES BENZ IS NOT SUPPLYING REPLACEMENTS.
Air bags, Oct 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE CONTACT CALLED A LOCAL DEALR AND INDEPENDENT MECHANIC REGARDING PART AVAILABILITY.THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE PARTS BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 29, 2017
TAKATA RECALL....RECALL INCOMPLETE; REMEDY REMAINS UNAVAILABLE
Air bags, Oct 28, 2017
TAKATA RECALL
Air bags, Oct 28, 2017
TAKATA RECALL - REPLACEMENT AIR BAGS NEVER INSTALLED.
Air bags, Oct 27, 2017
TAKATA RECALL
Air bags, Oct 27, 2017
TAKATA RECALL, THE AIRBAG OF MY 2010 MERCEDES 300 HAS NOT BEEN REPLACED BY THE DEALERSHIP! I HAVE CONTACTED THE DEALERSHIP MANY TIMES AND THEY STILL HAVE NOT REPLACE MY AIRBAG...
Air bags, Oct 27, 2017
"TAKATA RECALL" NONE OF THE MERCEDES DEALERSHIPS IN THE CHICAGOLAND AREA HAVE BEEN ABLE TO REPLACE THE TAKATA AIRBAG. THEY CONTINUE TO SAY THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE TO REMEDY THIS RECALL, EVEN THOUGH THE RECALL NOTICE WAS SENT TO ME OVER A YEAR AGO.
Air bags, Oct 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE NOTICE WAS JUST A PRECAUTION ONLY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 27, 2017
I CALLED THE DEALER AND I ASKED HIM ABOUT REPLACING THE AIRBAG, I WAS TOLD HE DOES NOT HAVE ANY, WILL CALL WHEN HE GETS THEM.
Air bags, Oct 27, 2017
TAKATA RECALL RECEIVED NOTIFICATION FROM MERCEDES DEALERSHIP MAY 2016 REGARDING SAFETY RECALL 2016020003 FOR DRIVER SIDE AIR-BAG MODULE. AS OF TODAY 10/25/17 I AM STILL WAITING FOR THIS CONDITION TO BE CORRECTED
Air bags, Oct 26, 2017
10/26/2017 - I HAVE REQUESTED A REPLACEMENT AND WAS TOLD BY MERCEDES THAT THEY STILL DO NOT HAVE THE PART
Air bags, Oct 26, 2017
TAKATA RECALL. MY LOCAL MB DEALERSHIP SAID MY RECALL REMEDY WAS STILL PENDING AND DIRECTED ME TO THE NATIONAL CONTACT, WHICH SAID RECALLS ARE BEING DONE IN A PHASED MANNER DUE TO LACK OF PARTS. MEANWHILE, I'M HAVING TO DRIVE WITH A POTENTIALLY DEADLY AIRBAG ON MY CAR.
Air bags, Oct 25, 2017, crash
"TAKATA RECALL" I HAVE MADE APPOINTMENTS AND HAVE DISCUSSED THE SITUATION WITH PATTERSON IN WICHITA FALLS TX ABOUT THE AIRBAG LIGHT SAYING THERE IS A PROBLEM. I WAS TOLD THAT THEY (PATTERSONS) DOES NOT KNOW WHAT TO DO ABOUT THE SITUATION BECAUSE THEY HAVE CONTACTED MERCEDES ABOUT THIS AND THEY DO NOT KNOW WHAT TO DO EITHER. I HAVE BEEN DRIVING THE CAR. THE LIGHT STAYS ON. HAVE TAKEN IT IN TO BE REPAIRED AND WAS TOLD THEY DO NOT KNOW WHAT TO DO. STATED WHEN THEY ARE TOLD WHAT TO DO PATERSON'S WILL CONTACT ME. I HAVE NEVER BEEN CONTACTED. I DID HOWEVER HAVE AN ACCIDENT MARCH 2015 AND THE AIRBAGS DID NOT DEPLOY!
Air bags, Oct 25, 2017
TAKATA RECALL AND BENZ SAID IT CANNOT DO ANYTHING
Air bags, Oct 25, 2017
'TAKATA RECALL' I HAVE RECEIVED TWO NHTSA RECALL#16V-081 IN MAY 2016 AND NHTSA RECALL#16V-363 IN AUGUST 2016. I HAVE THE DEALER TWICE AND THEY STILL HAVE NO PARTS AVAILABLE TO REMEDY THIS RECALL.
Air bags, Oct 25, 2017
TAKATA RECALL - I HAVE BEEN NOTIFIED FOR CLOSE TO TWO YEARS NOW THAT MY AIRBAG IS DEFECTIVE AND NEEDS REPLACEMENT DUE TO THE RECALL. I HAVE BEEN VERY PATIENT IN WAITING FOR A REPLACEMENT BUT UNTIL TODAY WHEN I RECEIVED NOTICED THAT THIS COMPANY IS FILING FOR BANKRUPTCY I FEEL LESS CONFIDENT THAT THERE WILL BE A REPLACEMENT IN TIME. I DO NOT FEEL COMFORTABLE DRIVING MY CAR KNOWING A DEFECTIVE AIRBAG IS IN IT. WHEN CONTACTING THE DEALERSHIP FOR A REPLACEMENT THEY HAVE ADVISED THAT THEY ARE IN BACK ORDER AND THIS HAS BEEN GOING ON FOR CLOSE TO TWO YEARS. SOMETHING SO SERIOUS IN MY CAR THAT CAN POTENTIAL IMPACT MY FAMILY AN I IS UNACCEPTABLE AND SHOULD BE FIXED IMMEDIATELY. I DON'T FEEL I CAN ENJOY MY CAR FULLY DUE TO THE CONSTANT CONCERN OF THESE RECALLED AIRBAGS IN MY CAR.
Air bags, Oct 23, 2017
"TAKATA RECALL" HAS NOT BEEN CORRECTED
Air bags, Oct 23, 2017
TAKATA RECALL I RECEIVED RECALL NOTICES ON MAY AND AUGUST 2016 FROM MERCEDES BENZ USA TO REPLACE THE DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS WHICH STATES THAT THEY MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE, LIKELY TO OCCUR IF VEHICLE IS EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. I LIVE IN SOUTH FLORIDA AND THE TEMPS HAVE BEEN IN THE 100S WITH OFF THE CHARTS HUMIDITY EVERY MONTH! I LIVE IN FEAR OF DRIVING MY CAR AND DYING IN AN AIRBAG EXPLOSION. WEEKLY CALLS TO THE MERCEDES DEALER SAID THEY DON'T HAVE THE PARTS YET! MY HUSBAND'S 2007 HONDA RIDGELINE WAS REPLACED IMMEDIATELY. COULD YOU PLEASE EXPLAIN WHY IT'S TAKING SO LONG TO FIX THIS DANGEROUS DEFECT FOR MY CAR? THANK YOU.