2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
476 reports, newest first.
Steering, Mar 23, 2020
SEIZED STEERING LOCK AND PASSENGER DOOR WON'T OPEN FROM THE INSIDE
Suspension, Power train, Structure, Mar 12, 2020
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT SLOWER SPEEDS, AN ABNORMAL GRINDING SOUND WAS COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF FORT WASHINGTON LOCATED AT (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034), WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BEARING IN THE TRANSFER CASE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION REPLACED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Mar 10, 2020
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THE IGNITION WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF SPRINGFIELD DEALER, LOCATED AT 295 BURNETT RD, CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.
Exterior lighting, Mar 5, 2020
PARKING BULBS MELTED INTO THE LIGHT CASING UNIT. THIS WAS CONFIRMED BY MERCEDES BENZ OF SACRAMENTO DEALERSHIP.
Steering, Electrical system, Air bags, Mar 1, 2020
REALLY CANT SAY MUCH CAUSE THATS HOW I BOUGHT THE CAR.
Steering, Electrical system, Feb 28, 2020
KEY IN IGNITION, STEERING WHEEL DOES NOT UNLOCK. ABLE TO GET KEY INTO RUN AND CRANK POSITION WITH NO INSTRUMENT CLUSTER LIGHTS TURNING ON. ALL OTHER ELECTRICAL FEATURES TO THE CAR WORK (RADIO, POWER WINDOWS, SEATS, LIGHTS). UNABLE TO SHIFT CAR INTO NEUTRAL WITHOUT REMOVING GEAR SELECTOR SHIFT COVER. *TR
Air bags, Feb 24, 2020
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C CLASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Suspension, Feb 17, 2020
I AM THE ORIGINAL OWNER OF THIS CAR HAVING PURCHASED IN ON FEBRUARY 01, 2010. RECENTLY, AFTER GETTING MY WIFE'S C CLASS BACK FROM A SERVICE AT THE MB DEALER, SHE STARTED TO COMPLAIN ABOUT IT'S STRANGE HANDLING. I WENT OUT WITH HER AND NOTICED THAT WHILE TRAVELING IN A STRAIGHT LINE UNDER BRAKING THE CAR WOULD SWERVE SEVERELY WITH THE REAR OF THE CAR OVERSTEERING IN ONE DIRECTION AND THE FRONT OF THE CAR DIVING IN THE OPPOSITE DIRECTION. I WAS ABLE TO OBSERVE THE RIGHT WHEEL/TIRE TOEING OUT UNDER BRAKING WITH THE OUTSIDE RIGHT MIRROR TILTED DOWN. I JACKED UP THE RIGHT REAR OF THE CAR AND REMOVED THE WHEEL AND FOUND A CRACK ON THE REAR SUBFRAME NEAR A FLANGE HOLDING A SUSPENSION LINK. UNDER ANY BRAKING THE CRACK ALLOWS THE ENTIRE WHEEL/BRAKE ASSY TO STEER THE CAR. THIS FRACTURE OF THE SUBFRAME CREATED A VERY UNSAFE DRIVING CONDITION. THE CAR WAS DELIVERED TO MB OF WILMINGTON DE AND INSPECTED BY THEIR HEAD TECH AND A REPRESENTATIVE OF MBCC. I WAS TOLD THAT DUE TO THE AGE OF THE CAR, 10YRS. 14DAYS, 94K, THAT MB WOULD NOT HELP OUT WITH THE REPAIR. I THEN DID SOME RESEARCH ON THE MB FORUM AND FOUND A NUMBER OF OWNERS WITH NEWER AND OLDER CARS HAVING THE SAME PROBLEM AND MB REFUSING TO FIX OR ACKNOWLEDGE THE PROBLEM.
Air bags, Feb 12, 2020
DEALER DOES NOT HAVE PARTS AVAILABLE TO REPLACE DEFECTIVE AIRBAGS.
Fuel/propulsion system, Feb 11, 2020
HEAVY GAS FUMES FROM VEHICLE ESPECIALLY WHEN FUEL FILL UP.
Steering, Feb 6, 2020
MY CAR WAS WORKING COMPLETELY FINE ALL MORNING. I WENT TO START IT AGAIN BUT WOULD NOT START AT ALL. I WOULD TURN MY KEY AND GET ABSOLUTELY NOTHING. DOORS AND LOCKS WERE STILL WORKING.
Visibility, Visibility/wiper, Jan 6, 2020
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE SUN ROOF. THE SUN ROOF CEASED IN THE OPEN POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SUN ROOF ASSEMBLY WAS REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 44,641.*PM*JB
Steering, Jan 2, 2020
STEERING CONTROL LOCK UNIT HAS GONE BAD MANY ISSUES CAR WILL NOT START LEAVES YOU STRANDED MANY PEOPLE COMPLAINING ABOUT IT OVER THE INTERNET SAME SITUATION MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THIS DON'T FEEL SAFE STEERING WHEEL CAN LOCK WHILE DRIVING THIS IS NOT SAFE
Exterior lighting, Dec 26, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE REAR PARKING LIGHT WAS VERY DIM. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MERCEDES-BENZ OF HUNTINGTON (1103 E. JERICHO TPKY, HUNTINGTON, NY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Electrical system, Dec 9, 2019
MY C300 IS HAVING A EIS (ELECTRICAL IGNITION SYSTEM FAILURE). WHERE THE KEY IN THE IGNITION WON'T START THE VEHICLE. IT WILL LEAVE YOU STRANDED AND WON'T ALLOW YOU TO PUT THE CAR IN NEUTRAL BECAUSE OF THE AMIR THEFT LOCK OUT BOX. MANY PEOPLE ARE HAVING THIS ISSUE. SIMPLE RESEARCH CAN SHOW YOU THAT.
Steering, Dec 5, 2019
ON OR ABOUT 11/24/19, VEHICLE WAS PARKED IN FRONT OF THE HOUSE OVERNIGHT AND NEXT MORNING, THE VEHICLE DID NOT START DUE TO STEERING BEING LOCKED ELECTRONICALLY. CAR DID NOT HAVE ANY POWER BESIDES DOORS OPENING AND WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND SERVICE ADVISOR CONTACTED ME TO INFORM ME THAT THE VEHICLE LOCKED THE SEETHING DUE TO FAULTY SWITCH. VEHICLE WAS REPAIRED AND RETURN TO ME ON 12/4/2019. AT THIS TIME, I AM CONCERNED FOR MY SAFETY DUE TO POSSIBILITY THAT THE STEERING MIGHT LOCK WHILE THE VEHICLE IS IN MOTION.
Steering, Electrical system, Dec 3, 2019
EIS , STEERING LOCK
Structure, Service brakes, Nov 4, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 565-4410) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 94,000. *DL
Air bags, Sep 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SMAIL MERCEDES-BENZ (5053 US-30, GREENSBURG, PA) AND THE MANUFACTURER WERE NOTIFIED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air bags, Sep 13, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NAPLETON AUTO WERKS (6600 E RIVERSIDE BLVD, LOVES PARK, IL 61111, (815) 636-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Sep 6, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. A FEW YEARS AGO, THE CONTACT DETECTED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF FOOTHILL RANCH (81 AUTO CENTER DR, FOOTHILL RANCH, CA 92610, (949) 354-0112) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE FUEL FENDER SEAL/ SEAL RING FAILED. THE VEHICLE WAS REPAIRED, BUT THE ODOR RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER HOUSING WAS LEAKING AND THE REAR PADDING AND LOWER SEAT CUSHION WERE SATURATED WITH FUEL AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ENTIRE REAR SEAT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 108,989.
Steering, Aug 22, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING LOCK MODULE NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Air bags, Aug 19, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FT. LAUDERDALE (LOCATED AT 2411 FEDERAL HWY, FORT LAUDERDALE, FL 33316, (954) 949-0623) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT ALSO CALLED CROWN EUROCARS (LOCATED AT 6500 PERIMETER LOOP RD, BUBLIN, OH 43017, (888) 854-8278) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 13, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT MITCHELL (LOCATED AT 2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WICHITA AT 316-221-3482 (LOCATED AT 1545 N GREENWICH RD, WICHITA, KS 67206) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HAVE RECEIVED SEVERAL RECALL NOTICES OVER LAST SEVERAL YEARS. ALWAYS CALL DEALER ONLY TO BE TOLD THEY DON'T HAVE THE PARTS BUT WILL IN THE NEAR FUTURE. *JB